住宿城景

格林威公寓的評價

3 out of 5
格林威公寓
45 King William Road, North Adelaide, SA

評價

8.4

很好

10 分評分,優異;211 則評價中有 96 則" "
8 分評分,不錯;211 則評價中有 70 則" "
6 分評分,一般;211 則評價中有 25 則" "
4 分評分,欠佳;211 則評價中有 11 則" "
2 分評分,很差;211 則評價中有 9 則" "

8.4/10 

整潔度

8.4/10 

職員與服務

7.0/10 

設施服務

7.8/10 

住宿狀況

5.6/10 

環保程度

評價

6/10 一般

Siu Wai

讚好:整潔度
The unit is spacious, and the self-check is smooth. It’s too inconvenient to light up the stove with a match. Please upgrade the stove, and at provide customer a long lighter for safety purpose.
於 2023 年 2 月住了 2 晚
Greenways Apartments 於 2023年3月23日的回應
Thank you for taking the time to provide a response. Our reception line is open 24 hours and we have an on call support team. So whilst you are with us, give us a call and we can assist you.

6/10 一般

Ben

商務旅客
讚好:設施服務
Not great but adequate
於 2024 年 3 月住了 1 晚

8/10 不錯

ALICE

讚好:設施服務和住宿狀況
The place is old. The kitchen did not have any knife.the floor was dirty . I cleaned it twice when we arrived there. The washroom is good. Easy check in. Noisy
於 2024 年 2 月住了 12 晚

2/10 很差

Caleb

商務旅客
不滿:整潔度、設施服務和住宿狀況
EXTREMELY disappointed with this stay. Communication from staff via the phone was ok, but that is where the positive things end. Door could not be closed properly. The window was permanently locked into a partially open position, which allowed excessive noise to come in. And the noise from other apartments? My goodness. I had the worst sleep of my life staying in this place. I would give a zero star review if I could, and would also demand a refund. I rented this hotel for around 12 hours as I needed some sleep after arriving from an internationally flight. From the moment I arrived I realised I was not going to get much sleep but I tried anyway. Doors were being slammed all night, thumping footsteps from above, and either side. It was terrible and I strongly urge anyone who doesn’t sleep with earplugs in to not stay here. Terrible place.
於 2024 年 1 月住了 1 晚

8/10 不錯

Chenelle

讚好:整潔度和住宿狀況
This property was great as a location for the hospital and short walk to O’Connell street to grab something to eat.
於 2024 年 1 月住了 2 晚

10/10 優異

Maxine

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Neat and tidy, all inclusive unit. Good shower system and water pressure. Reception staff were pleasant to talk to and helpful the whole way through.
於 2023 年 11 月住了 4 晚

2/10 很差

colin

伴侶同遊, 商務旅客
不滿:整潔度和住宿狀況
I DID NOT LIKE DIRTY LAUNDRY ON FOYER FLOOR. GUESTS ARGUING IN STAIRWELL. FELT VERY UNSAFE,DID NOT ACCESS ROOM MOVED TO SAFER ACCOMODATION DO NOT EXPECT ANY CHARGES.
於 2023 年 11 月住了 2 晚

8/10 不錯

Joel

家人同遊, 親子同遊
讚好:整潔度
Great value, comfortable and central. Smart watches TV would’ve been good and TV in bedroom would have been handy too. Overall good - would stay again.
於 2023 年 11 月住了 2 晚

6/10 一般

Motaz (Dover Gardens)

家人同遊
讚好:整潔度和設施服務
Noisy nearby tenant
於 2023 年 10 月住了 3 晚

8/10 不錯

Kristy

家人同遊
讚好:整潔度、設施服務和住宿狀況
Nice spacious apartment, great free car parking, close to Adel oval
於 2023 年 8 月住了 2 晚

8/10 不錯

MARGARET

家人同遊
讚好:整潔度
Closeness to Oval
於 2023 年 7 月住了 1 晚
Greenways 於 2023年8月16日的回應
Cheers Margaret. We hope you had a great time there.

8/10 不錯

Darren

親子同遊
讚好:整潔度、設施服務和住宿狀況
It was clean and close to the city to walk. A couple light globes need replacing, and a thicker quilt or some blankets would have been nice on the bed
於 2023 年 7 月住了 1 晚
Greenways 於 2023年8月16日的回應
Thank you for taking the time to provide a review Darren. We have addressed this for you and appreciate the opportunity to do so. Our reception line is open 24 hours a day, so please call us if you ever need anything. Our team are only a phone call away because your comfort is extremely important to us.

2/10 很差

Emma

於 2023 年 7 月住了 2 晚
Greenways 於 2023年8月16日的回應
Hi Emma. Our reception phone line is open 24 hours for customer support. We encourage you to call us at any time for any reason, so we have the opportunity to take action whilst you are onsite. We are only a call away and we are dedicated to providing a positive experience given the change.

10/10 優異

Lyndy

讚好:整潔度、設施服務和住宿狀況
Great place to stay
於 2023 年 7 月住了 3 晚
Greenways 於 2023年8月16日的回應
Many thanks Lyndy. We appreciate your support for South Australian small business. Take care.

6/10 一般

Ben

家人同遊, 商務旅客
讚好:整潔度和住宿狀況
Heating was bad just a blow heater no reverse cycle working
於 2023 年 6 月住了 1 晚
Greenways 於 2023年8月16日的回應
Hi Ben,I am pleased to report we have just added 10 new air conditioners into this property.If your room is not warm enough or you are not satisfied with something, we encourage you to call our 24hr reception line because we may be able to address this whilst you are here with us. It is really important you are warm and cozy, especially this time of year. Take care.

8/10 不錯

Brigitte

於 2023 年 4 月住了 4 晚

10/10 優異

andrea

讚好:整潔度、設施服務和住宿狀況
Excellent position, easy to locate and park and get around the city and north Adelaide.
於 2023 年 5 月住了 2 晚

10/10 優異

Jill

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Suited us fine.
於 2023 年 4 月住了 1 晚

10/10 優異

Roxann

伴侶同遊
Location to medical & meals Easy parking
於 2023 年 4 月住了 1 晚

10/10 優異

Kylie

家人同遊
讚好:整潔度、設施服務和住宿狀況
Great location. The size of the apartment for a family was awesome.
於 2023 年 3 月住了 1 晚
Greenways Apartments 於 2023年3月23日的回應
We are so pleased your family enjoyed their stay. It is a great location and we try to ensure it is an affordable option in the heart of the city.Thank you

8/10 不錯

Herman

於 2023 年 2 月住了 1 晚

8/10 不錯

Tyler

家人同遊
讚好:整潔度、設施服務和住宿狀況
Very convenient to hospital and city. I would definitely stay there again.
於 2023 年 1 月住了 1 晚
Greenways Apartments 於 2023年3月23日的回應
Thank you Tyler

4/10 欠佳

Chisuap

於 2022 年 12 月住了 2 晚
Greenways Apartments 於 2023年1月2日的回應
We wish you a Happy New Year.Please provide any feedback to our team on the 24 hour reception phone line. We are only a phone call away to assist you. Your comfort and positive experience is important to us and we use your review to continue to improve our services and care for our guests. All the best.

8/10 不錯

Noel

讚好:整潔度和客房舒適度
Good location
Good location. Comfortable and clean but a few minor things need fixing.
於 2022 年 9 月住了 3 晚
Greenways Apartments 於 2022年12月6日的回應
Hi Noel.It certainly is a retro building that provides a homely feel, in such a brilliant city location. Our reception line is open 24 hours, so please let us know if you require anything because we are ready to assist at anytime. We appreciate your support and do hope to have the opportunity to host you again. Take care.

6/10 一般

Erika

家人同遊
讚好:整潔度
Location was great. Easy to public transport. Not very comfortable double bed. Ran out of hot water on second morning.
於 2022 年 8 月住了 2 晚
Greenways Apartments 於 2022年9月26日的回應
Thank you for your positive comments. We will share your review with our team as we are dedicated to continued improvement and care for our guests.

10/10 優異

真實旅客

讚好:整潔度和客房舒適度
於 2022 年 7 月住了 2 晚
Greenways Apartments 於 2022年8月4日的回應
Thank you for your review and for your top scores! We appreciate your support for family owned, South Australian business. Our reception line is open 24 hours for your customer service; our team look forward to hosting you again. All the best.

10/10 優異

Anthony

多人同遊
讚好:整潔度和客房舒適度
於 2022 年 7 月住了 2 晚
Greenways Apartments 於 2022年8月4日的回應
Hi Anthony, It is always a thrill to receive top scores! Thank you. We have shared this with our team to encourage continued development & care for our guests. We look forward to hosting you again. Take care.

2/10 很差

William

多人同遊
不滿:整潔度和客房舒適度
Renovation needed.
Don't be fooled by the pics. This is not a good stay. Old and very tired. Not dirty but not clean. Location is great and price wise you get what you pay for. Not recommended by me.
於 2022 年 7 月住了 2 晚
Greenways Apartments 於 2022年7月18日的回應
Hi William. We offer a 24 hour reception line to provide customer service; please let us know if you are not satisfied on arrival. This is not the experience we want for our guests. Your comfort, cleanliness and value for money is important to us, so please let us know when you are with us, so we have the opportunity to meet your expectations. Our team are trained to assist given the opportunity. This is a heritage listed property with a homley feel, some apartments are different to others. We can add notes on your file for your preferred rooms and special requirements. We will use your feedback to encourage continued improvement & care for our guests because this property is in a wonderful location and we know we can provide you with a brilliant experience. We appreciate your support and wish you all the best.

6/10 一般

Michelle

親子同遊
讚好:整潔度
Great position, needs a bit of an upgrade, stairs were a task with luggage and young child, not enough utensils for people booked in. Had to call reception after book in time as code had not been sent
於 2022 年 7 月住了 2 晚
Greenways Apartments 於 2022年7月17日的回應
Thank you for taking the time to provide a review. Our onsite team will assist you with luggage, simply call our 24 hour reception line for guest services. We will use your feedback to encourage continued improvement & care for our guests to ensure a smooth check in and you have everything set & ready to do for your arrival. We appreciate your support.

2/10 很差

Daniel

親子同遊
不滿:整潔度和住宿狀況
The only positive aspect was the location. It was very noisy, people were constantly smoking outside and the smoke came through the kitchen window, which couldn’t be closed. The heater didn’t work well and it was very cold. The carpets were so filthy, our feet were black after walking on it for just half an hour. We found living and dead cockroaches on the day we left. When checking under the beds before we left to make sure we didn’t forget anything, we found things from previous guests including a dirty towel and a broken glass. The walls are thin and it was very noisy at night.
於 2022 年 6 月住了 2 晚
Greenways Apartments 於 2022年6月26日的回應
Hi Daniel, We are sorry you had this experience. We offer a 24 hour reception line to offer customer support at all times. We recommend calling reception immediately so have have the opportunity to address concerns whilst you are with us. Reception staff are trained to upgrade or deal with issues if they arise. We agree, you should be warm & comfortable. We have our carpets on a professional clean schedule, we have move this apartment forward and have completed this. Your feedback is important and we are grateful for this opportunity to take action. We have maintenance team that can also assist given the opportunity when you are with us. We SMS our 24 hour reception line on check in and would love the chance to assist on arrival, please call us anytime. This is not the experience we work so hard to provide. The industry is going through a staffing shortage crisis but we are determined to provide high standards, cleanliness and comfort. We appreciate your feedback and have shared your review with our team to encourage continued development and care for our guests.

2/10 很差

Katie

伴侶同遊, 商務旅客
不滿:住宿狀況
Stayed for 2 nights Couldn’t shower the whole time because the sign said steam may cause the fire detector to go off and there will be an $800 fine! Didn’t want to risk that. Bad area. Outside our room we could hear fights and screaming and car alarms going off due to cars getting damaged - we were up all night checking on our car Bad musty smell in room. Cupboards missing drawers. You could hear everyone else showering or going to the bathroom. Never felt safe. Never felt comfortable. Will never return.
於 2022 年 4 月住了 2 晚
Greenways Apartments 於 2022年6月26日的回應
HI Katie, Your review will be shared with our team to ensure we address all concerns, this is certainly not our usual experience. We ask that you shower with the door closed to avoid smoke detectors going off, giving notices that they also go off with steam. Simply shutting the door addresses this. We send out an SMS on your arrival with our 24 hour reception line. You can call us 24 hours to explain house rules, speak with a Manager or address any noise, concerns or anything. We have security patrols and onsite caretaker living onsite. We recommend calling us so we have the chance to make you comfortable whilst you are with us. On behalf of the team we are sorry, and are dedicated to ensuring great comfort, cleanliness and experiences when staying with us.

8/10 不錯

Peter

於 2022 年 3 月住了 7 晚

8/10 不錯

Sharon

於 2021 年 10 月住了 4 晚
Greenways Apartments 於 2021年11月1日的回應
Thank you for choosing to stay with us and provide a review. Each Apartment is differently configured. We hope you were comfortable as this is extremely important to us. Take care.

10/10 優異

Steven

讚好:整潔度、設施服務和住宿狀況
於 2021 年 9 月住了 2 晚

6/10 一般

Roxann

伴侶同遊
讚好:整潔度和設施服務
Close to medical appointment Broken cups & bowls/furniture/window fixtures/power point/light fitting in bathroom Shower door hitting bathroom door
於 2021 年 9 月住了 4 晚
Greenways Apartments 於 2021年9月27日的回應
Hi Roxann. This is disappointing to read. We will share your feedback with our team to continue to develop and improve our accommodation services. Greenways Apartments provide a 24 hour reception line; please call us if you are not satisfied. We have a team of staff members keen to assist you and we would love the opportunity to fix these things during your stay. We appreciate the opportunity to do so now. We have taken action because your comfort is extremely important to us. Thank you again for your support and we hope you are doing well.

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Couldn’t fault anything It was like going into a new home
於 2021 年 8 月住了 2 晚
Greenways Apartments 於 2021年8月17日的回應
Thank you for taking the time to provide a review. We are pleased you were comfortable and you enjoyed your stay. It has a homely warm feel about this historical place. We wish you and your family all the best.

10/10 優異

真實旅客

讚好:整潔度、設施服務和住宿狀況
Close to where I needed to be and close to cafes restaurants and city.
於 2021 年 7 月住了 2 晚
Greenways Apartments 於 2021年8月17日的回應
Thank you so much for your positive review. Take care.

8/10 不錯

Ryan

家人同遊, 多人同遊
讚好:整潔度和客房舒適度
Good
Great location, good unit and well priced.
於 2021 年 6 月住了 2 晚
Greenways Apartments 於 2021年7月12日的回應
Thank you for your positive comments. Value for money and your comfort are extremely important to us. We will share results with our team to encourage continued development & care for our guests. We look forward to hosting you again.

6/10 一般

Kate

家人同遊
讚好:整潔度
Convenient location
Quite dated property especially on the outside but clean and well setup inside the apartment. Excellent position close to the city
於 2021 年 4 月住了 3 晚
Greenways Apartments 於 2021年5月10日的回應
Thank you for your positive feedback Kate. The building is heritage listed and we are working with council on a few projects. Your comfort in the Apartments is extremely important to us and we agree, the location is so close to many services. We do hope to host you again. Take care.

6/10 一般

真實旅客

不滿:設施服務和住宿狀況
於 2021 年 4 月住了 2 晚
Greenways Apartments 於 2021年5月10日的回應
Thank you for taking the time to provide a review. We appreciate your support for South Australian, family owned business. We will continue to work hard to achieve top scores. Thank you for choosing us.

8/10 不錯

Lauren

家人同遊
讚好:整潔度和客房舒適度
Great Location.
Stayed here as my son had to be at the women’s and children’s for surgery the next Fay. Had everything we needed, and great location! Thank you
於 2021 年 1 月住了 2 晚
Greenways Apartments 於 2021年4月22日的回應
Thank you Lauren. We hope your boy is doing well. Take care

10/10 優異

真實旅客

家人同遊
讚好:整潔度和住宿狀況
Location to hospital and zoo. Clean and tidy room with all amenities
於 2021 年 3 月住了 2 晚
Greenways Apartments 於 2021年4月22日的回應
Thank you for taking the time to provide a review. We are pleased to read you were comfortable and were able to utilise the apartment facilities. It really is a lovely walk across the park to the Zoo; so easy and so much fun. We hope to host you and your family again sometime. Wishing you all great health.

6/10 一般

Basil

於 2021 年 1 月住了 13 晚
Greenways Apartments 於 2021年2月22日的回應
Thank you for taking the time to provide a review. Do not hesitate to call our reception number at anytime during your stay if we can make it more comfortable. All the Apartments are different, so we recommend letting us know you preference or if you wish to try another room.

8/10 不錯

Rob (Melbourne )

讚好:整潔度、設施服務和住宿狀況
Old style, but clean and convenient. Easy walk to zoo. Shared laundry.
於 2021 年 1 月住了 3 晚
Greenways Apartments - North Adelaide 於 2021年1月18日的回應
Thank you for taking the time to providing a review.

10/10 優異

真實旅客

讚好:整潔度、設施服務和住宿狀況
Access to the city centre, whilst not being in the CBD and the size of the apartments, which were excellent
於 2020 年 12 月住了 2 晚
Greenways Apartments - North Adelaide 於 2020年12月27日的回應
Thank you for your review. These apartments are in such a great location. We appreciate you sharing your feedback and hope you had a good Christmas. Wishing you all the best for the New Year.

10/10 優異

Katherine

家人同遊
讚好:整潔度和客房舒適度
於 2020 年 10 月住了 2 晚
Greenways Apartments - North Adelaide 於 2020年10月19日的回應
Thank you Katherine for your top score! This is very motivating for our team; we will share your review with them to encourage continued development and care for our guests. Wishing you all the very best and we hope to see you again soon.

8/10 不錯

真實旅客

多人同遊
讚好:整潔度
Inexpensive, good location for me as visitor to Arts Festival. Basic amenities, kitchen and bathroom ok, very clean and appreciated towel replacement after a few days stay. For two persons the second bed in the living room was not so great. Was unable to find two bedroom accommodation at Greenways.
於 2020 年 2 月住了 5 晚
Greenways Apartments 於 2020年4月1日的回應
Thank you for taking the time to provide a review. March is certainly a busy time for us but we recommend sending us a message so we can try and allocate you the best apartment possible. Wishing you all the very best; we hope you are staying safe. Take care.

6/10 一般

真實旅客

多人同遊
不滿:職員與服務、住宿狀況和客房舒適度
The location is very handy, but where else do you have to supply your own toilet paper??
於 2019 年 11 月住了 7 晚
Greenways Apartments - M&G Hotel Group 於 2019年12月12日的回應
Your review has actioned an investigation by management because we do/should supply basic amenities. Since receiving your feedback we have been able to address procedures and training. We have increased supplies and hope all guests will be more comfortable. Please call our 24 hours assistance line or reception if you need assistance and our head office reception team will jump into action to provide you with everything you need. Thank you for taking the time to provide a review. We appreciate your feedback and support. Wishing you all the best.

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
manager was very responsible. Cleaner was very supportive.
於 2019 年 6 月住了 5 晚
Greenways 於 2019年7月31日的回應
Thank you for providing feedback on your recent stay with us. Your positive feedback will be shared with the team to encourage continued improvement and care. We wish you all the best, take care.

4/10 欠佳

真實旅客

於 2019 年 5 月住了 2 晚