Thank you for taking the time to provide a response from your recent stay. We have addressed the WIFI issue and international numbers also. We wish you safe travels and hope to welcome you back.

Your comfort is extremely important to us. We will use your review to encourage continued improvement and care for our guests. We are always developing our services so you have positive experiences when staying with us.

Thank you Doreen.

Thank you

Hi Jodie, Thank you for taking the time to provide a review. We do have limited parking and it is great to team offer you an alternate. We have our reception line open 24 hours to assist where possible. We appreciate your positive comments; we have housekeeping, maintenance and management onsite, sorry you didn't get to see them this time. Reception hours are limited as we recover from covid impacts. Our goal is to have the cafe and reception open in the new year.

Thank you for your review Kristine. We are glad our 24 hour reception line staff were able to assist you. Management will review your feedback as your comfort and positive experience is extremely important to us. Although COVID slowed down our renovations, slowly we are updating all rooms.

Thank you for your top scores. This is a fair summary of the car park; we can only offer limited parking on site. When full, we offer our sister property as an alternate option. Our reception team will try and assist, when full occupancy, parking is limited.

Thank you for taking the time to provide a review Lynda. We really appreciate your positive review and we will share your top scores with our team to encourage continued development and care for our guests. Our reception line is open 24 hours for customer support; we are only a call away. Take care.

Thank you for your support of family owned, South Australian business. Your top scores are very motivating for our team; we will continue to develop and care for our guests to ensure you have a positive experience when staying with us. Wishing you all the best.

We are pleased to read that you could take advantage of the great location and O'Connell Street. With a bus stop out the front the CBD is a short trip or walk away. Thank you for choosing to stay with us. We look forward to hosting you again.

Hi Robert. Yes we run this property satellite due to covid impacts. We have daily housekeeping and maintenance, with a 24 hour reception phone line to support guests during their stay. Self check in properties are covid safe and provide such efficiently smooth check ins. Our team are only a phone call away, we have security, CCTV, management stay onsite and the convenience of secure access codes has been a great bonus. We are pleased you enjoyed your stay and we thank you for supporting South Australian, family owned business.

Thank you for taking the time to provide a review. Your top scores will motivate our team to continue to develop & care for our guests. Your comfort is extremely important to us. We wish you safe travels and look forward to hosting you again. All the best.

Thank you Lyn for taking the time to provide your review. It is very motivating to hear such positive comments and great advise for other guests. We are pleased you noticed & enjoyed the complimentary water; the small things really do matter. We appreciate your support for South Australian owned business and look forward to hosting you again. Safe travels.

Hi Donna. We are so pleased you found the contactless check convenient. Our reception lines are open 24 hours per day; do not hesitate to let us know if there is anything you need when staying with us. We look forward to seeing you again. Take care.

Thank you for taking the time to provide a review. We have daily housekeeping, management on site but our reception has had limited hours as we manage covid restrictions. Our reception phone line is open 24 hours, so guests can call us anytime for best customer service and bookings. We appreciate your understanding and value your support. Thank you for the positive comments; we hope to see you again.

Cheers!

Thank you. Top scores are very motivating and we will share results with our team to encourage continued development & care for our guests. We look forward to hosting you again.

Thank you for taking the time to provide a review. We have rooms located around the internal courtyard that are very peaceful, please message us before arrival and we can allocate you one of these rooms to try. Wishing you safe travels and we look forward to welcoming you back.

Cheers Simon! Thank you for supporting South Australian family owned business. We look forward to hosting you again.

Thank you for your top scores. We will share this with our team to encourage continued development and care for our guests. We appreciate your support for South Australian family owned business.

Thank you.

Thank you for your top scores. We look forward to hosting you again. Take care.

Thank you Anne for providing a review. We appreciate your positive feedback and we will share this with our team to continue to develop our accommodation services. Your recommendation is gold and allows for best communication, service and supports our South Australian owned family business. Thank you.

Cheers! We hope to see you again.

This is terrific to read, thank you for taking the time to provide a review. We will share the positive feedback with our team to encourage continued development & care for our guests. Comfort and cleanliness is very important to us and we are pleased you had a wonderful stay. We look forward to seeing you again. Take care.

Thank you for taking the time to provide a review.

We are committed to working hard to achieve high scores. Thank you for taking the time to provide a review.

Thank you for your top scores. This is very motivating for our team! We look forward to hosting you again. Take care.

Thank you for taking the time to provide a review. Your satisfaction is important to us so it is extremely pleasing to read your feedback. Thank you for supporting South Australian owned business.

Thank you for choosing to stay with us. Provided in your room is a feedback form with a section for maintenance. Our team will swiftly act on reported issues to ensure you are as comfortable as you can be when stay with us. We are always updating and improving services and facilities and appreciate your feedback to direct our focus. Take care.

Wonderful feedback about our staff and the location is really handy, everything is in walking distance along beautiful O'Connell Street. Thank you for choosing to stay with us and for supporting family owned, South Australian business. We look forward to hosting you again.

Thank you for providing a review. We do offer back up parking at our sister property Comfort Inn Regal Park that is also off street parking however it is a short walk away.

Thank you for your review. Our reception closes at 5pm and we have reception phone line open 24 hours to support you during your stay. Although we have no mini bar, guests can enjoy complimentary water on arrival and bathroom amenities. Thank you for your positive feedback; it is always a pleasure to host you.

It is great to read that you received good service from our reception team. It is important to us that you have a positive experience when staying with our South Australian family owned Hotel. Thank you for choosing us.

Cheers!

Thank you for taking the time to provide such an informative review. Our reception is open during the day. We will share this with our team to encourage continued development and care for our guests. We look forward to hosting you again. Thank you for supporting South Australian owned business.

Thank you for taking the time to provide a review Paul. It is wonderful to receive such a positive review and it is always pleasing that your comfort and the cleanliness were recognised. Fuss free check-in, car parking is an asset; we look forward to welcoming you back.

What a lovely review! Thank you for sharing your great experience; we appreciate your support of South Australian owned business. Cheers.

Thank you for taking the time to share your experience. We are happy you enjoyed your stay and made the most of the excellent location. We look forward to hosting you again in the future. Wishing you all the best.

Thank you for taking the time to provide a detailed positive review. We appreciate your support and our team are very pleased you noticed the new beds! We agree it is a peaceful location but so close to everything. We hope to see you again. Cheers.

Thank you for your positive scores and feedback. We have opened our reception to offer you additional customer services too. We look forward to hosting you again. Take care.

Thank you for supporting SA owned business! We look forward to hosting you again.

Thank you for supporting South Australian owned business. We really appreciate your positive comments and pleased you liked the complimentary water and ease of access. We look forward to hosting you again soon.

Thank you for providing your feedback. We had a pump burst; with guest feedback we have been able to find the issue and address this. Hot showers are a MUST and we took over management of this property because of the modern newly renovated bathrooms! We are so sorry this issue effected you as this is obviously not what we provide or expect. Hot showers and a smooth check in is crucial and we will continue to work with our team to ensure this happens. We are passionate about providing comfortable, clean and affordable rooms and do hope you will give us another opportunity to provide you with the high standards you deserve.