Ramsgate Hotel by Nightcap Social 的評價

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Ramsgate Hotel by Nightcap Social的評價

Ramsgate Hotel by Nightcap Social

328 Seaview Road, Henley Beach, SA

8.2

很好

8.8/10

整潔度

8.4/10

職員與服務

8.2/10

設施服務

8.4/10

住宿狀況

8.2/10

環保程度

8/10 不錯

Wai Hung

2024年4月18日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Value for money

於 2024 年 4 月住了 1 晚

Ramsgate Hotel 於 2024年5月12日的回應

Thank you for your review, we hope to see you again soon.

6/10 一般

Paul

2024年3月5日

於 2024 年 3 月住了 3 晚

Ramsgate Hotel 於 2024年4月9日的回應

Thank you for your review, we hope to see you again soon.

10/10 優異

Jamie

商務旅客

2024年2月20日

讚好：整潔度、職員與服務、設施服務和住宿狀況

great pub, safe clean with character.

於 2024 年 2 月住了 1 晚

Ramsgate Hotel 於 2024年2月22日的回應

Thank you for your 5 star review, we hope to see you again soon.

10/10 優異

James

商務旅客

2024年2月12日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Price for room was minimal and is in a wonderful location. Having a security door for the accomodation area is excellent. Promotes people to socialize in a lovely environment

於 2024 年 2 月住了 1 晚

Ramsgate Hotel 於 2024年2月12日的回應

Thank you for your 5 star review, we hope to see you again soon.

10/10 優異

Zuzu

2024年2月8日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Excellent

於 2024 年 2 月住了 1 晚

Ramsgate Hotel 於 2024年2月9日的回應

Thank you for your 5 star review, we hope to see you again soon.

10/10 優異

Courtney

2024年2月4日

於 2024 年 2 月住了 1 晚

Ramsgate Hotel 於 2024年2月9日的回應

Thank you for your 5 star review, we hope to see you again soon.

10/10 優異

Marie Christine

2024年1月12日

讚好：設施服務

於 2024 年 1 月住了 1 晚

Ramsgate Hotel 於 2024年2月9日的回應

Thank you for your 5 star review, we hope to see you again soon.

10/10 優異

marianne T

伴侶同遊

2024年1月12日

讚好：設施服務

Location.

於 2024 年 1 月住了 1 晚

Ramsgate Hotel 於 2024年1月12日的回應

Thank you for your 5 star review, we hope to see you again soon.

8/10 不錯

Nick

家人同遊

2024年1月8日

讚好：整潔度和住宿狀況

Blonde bar attendant who poured a complementary pint down the drain was the only downside . Seemed to get pleasure while doing it well. Beyond moronic . Other than her stupidity, it was an enjoyable stay

於 2024 年 1 月住了 3 晚

8/10 不錯

Khudadad

2024年1月4日

讚好：整潔度、職員與服務和住宿狀況

於 2023 年 12 月住了 3 晚

Ramsgate Hotel 於 2024年1月12日的回應

Thank you for your review!

10/10 優異

Sandrine

2024年1月4日

讚好：整潔度、住宿狀況和客房舒適度

Tres agreable endroit en bord de mer, le wifi est excellent

於 2024 年 1 月住了 2 晚

Ramsgate Hotel 於 2024年1月12日的回應

Thank you for your review, we hope to see you again soon.

6/10 一般

Julie

2023年12月17日

讚好：整潔度和住宿狀況

Very noisy at weekends but lovely space

Really liked the room, the social space and the shared bathroom as there was 4 toilets and showers. I was expecting normal loud bar noise after reading previous reviews, but it was ridiculous how loud it was on Saturday night until 2am, even with my very heavy duty earplugs I knew what song was being played downstairs and then music again at 8am on Sunday morning. Such a shame as really enjoyed it otherwise and weeknights were much quieter

於 2023 年 12 月住了 2 晚

8/10 不錯

Susan

伴侶同遊

2023年12月8日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Great location, pretty nice old building. Staff was pleasant. Style was not totally to my liking but pretty nice. For the price, it was great!

Ramsgate Hotel 於 2024年2月12日的回應

Thank you for your 4 star review, we hope to see you again soon.

10/10 優異

john

2023年11月20日

讚好：整潔度、職員與服務和住宿狀況

於 2023 年 11 月住了 1 晚

Ramsgate Hotel 於 2023年11月23日的回應

Thank you for your 5 star review, we hope to see you again soon.

8/10 不錯

BRANKO

家人同遊

2023年11月9日

讚好：整潔度、職員與服務和客房舒適度

Pleasant hotel

Pleasant stay with the kids with friendly service from staff.lovely food served up with excellent refreshing drinks. A little noisey but was a friday night but we got our sleep.easy check out and we we're on our way.thanks for the stay

於 2023 年 11 月住了 1 晚

Ramsgate Hotel 於 2023年11月9日的回應

Thank you for your review, we hope to see you again soon

8/10 不錯

Sandra

2023年11月5日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The only problem I had was that the shower wasn't hot enough. The nightclub was loud, but is a warning when booking, so people know what to expect.

於 2023 年 11 月住了 2 晚

Ramsgate Hotel 於 2023年11月9日的回應

Thank you for your review

10/10 優異

Krystal

2023年10月12日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Amazing

於 2023 年 10 月住了 1 晚

Ramsgate Hotel 於 2023年10月12日的回應

Thank you for your 5 star review. We hope to see you again soon.

10/10 優異

Anne

家人同遊

2023年10月2日

讚好：整潔度、職員與服務和住宿狀況

I loved loved!! The location overlooking the beach!! Staff were always friendly and helpfully Highly recommended

於 2023 年 10 月住了 1 晚

Ramsgate Hotel 於 2023年10月3日的回應

Thank you for your review Anne we hope to see you again soon

10/10 優異

Linda

2023年9月22日

於 2023 年 9 月住了 1 晚

Ramsgate Hotel 於 2023年10月12日的回應

Thank you for your 5 star review. We hope to see you again soon.

10/10 優異

Michael

2023年9月17日

於 2023 年 9 月住了 1 晚

Ramsgate Hotel 於 2023年10月12日的回應

Thank you for your 5 star review. We hope to see you again soon.

10/10 優異

Daniel

2023年9月14日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Excellent vibe accomodation, high quality unique rooms and great staff and location. Extremely satisfying stay and got so lucky with the sunny weather.

於 2023 年 9 月住了 2 晚

Ramsgate Hotel 於 2023年9月15日的回應

Thank you for your fantastic review. We hope to see you again soon.

4/10 欠佳

Michael

2023年9月2日

於 2023 年 8 月住了 1 晚

10/10 優異

Naomi

多人同遊

2023年8月27日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Great rooms, communal kitchen area for tea/coffee etc, staff were great, would stay again

於 2023 年 8 月住了 1 晚

Ramsgate Hotel 於 2023年8月29日的回應

Thank you for your 5 star review, we hope to see you again soon.

8/10 不錯

Gemma

多人同遊

2023年8月16日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Loved the building / architecture / decor Didn’t like shared bathroom but it was okay.

於 2023 年 8 月住了 1 晚

Ramsgate Hotel 於 2023年8月17日的回應

Thank you for your feedback, we also have rooms with ensuite if you would prefer to book that next time.

10/10 優異

Peter

商務旅客

2023年8月9日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Excellent room, very comfortable

於 2023 年 8 月住了 1 晚

Ramsgate Hotel 於 2023年8月10日的回應

Thank you for your lovely feedback, we hope to see you again soon.

4/10 欠佳

Driving

2023年6月27日

讚好：整潔度

不滿：職員與服務

There were no towels provided in the room, and no-one could be contacted in the morning to assist, so we couldn't shower. My phone charger was left behind, which was my error, however upon inquiring I was told it was not found in the room, which was clearly incorrect. When I first phoned to discuss, I was told someone would phone me back the following day, which they didn't, and when I again phoned the next day there was no attempt made to rectify these problems, instead I was made to feel like it was my fault that I hadn't noticed the missing towels until morning, and that I was lying about the phone charger. All up, a very poor experience.

於 2023 年 6 月住了 1 晚

8/10 不錯

Helen

2023年6月11日

讚好：整潔度、職員與服務和住宿狀況

Fabulous location. Room was very clean. Enjoyed our stay but wish the windows and doors to the balcony could open for some fresh air.

於 2023 年 6 月住了 1 晚

Ramsgate Hotel 於 2023年6月13日的回應

Thank you for your review, we hope to see you again soon.

6/10 一般

Lucette

家人同遊

2023年6月6日

讚好：整潔度和職員與服務

Being a pub hotel, there were issues with noise from the bars (not the nightclub noise) and no guest reserved parking. Reception check-in was unusual, with having to press a very high up the wall intercom and then wait for someone to turn up, in the hallway. Was asked to pay a room bond of Aus$100. No info given about breakfast or other things (like tea/coffee making). Couldn't open windows or balcony door for some fresh sea air

於 2023 年 6 月住了 1 晚

Ramsgate Hotel 於 2023年6月6日的回應

Thank you for your review

10/10 優異

Paul

2023年5月21日

讚好：整潔度、職員與服務和住宿狀況

於 2023 年 5 月住了 1 晚

Ramsgate Hotel 於 2023年5月22日的回應

Thank you for your review, we hope to see you again soon

8/10 不錯

Paul

多人同遊

2023年5月19日

讚好：整潔度、職員與服務和住宿狀況

Room 2 Very comfortable bed great shower and very clean bathroom area ceiling lighting is poor for my old eyes

於 2023 年 5 月住了 1 晚

Ramsgate Hotel 於 2023年5月22日的回應

Thank you for your review, we hope to see you again soon

4/10 欠佳

Adam

伴侶同遊

2023年5月5日

不滿：整潔度和住宿狀況

Tiny room , shared bathroom to far away. Wouldnt use this again

於 2023 年 5 月住了 1 晚

Ramsgate Hotel 於 2023年5月5日的回應

Hi AdamWe are a 3 star hotel for just over 100 per night with most rooms within 10m of the shared bathroom. Sorry you didnt like your stay.RegardsRamsgate Hotel

4/10 欠佳

Nancy

2023年4月30日

讚好：整潔度、設施服務和住宿狀況

不滿：職員與服務

Trying to sleep in the middle of a nightclub is torture. Bed was shaking and not in a good way.

於 2023 年 4 月住了 1 晚

Ramsgate Hotel 於 2023年5月4日的回應

Hi NancyThank you for your review, yes we run a nightclub on Friday and Saturday nights as advised.Regards

4/10 欠佳

gordon

伴侶同遊

2023年4月14日

讚好：職員與服務

Great location. Easy access to beach, nice 30 min walk to train into Adelaide. The noise was too LOUD, difficult to sleep. Instant coffee provided, but no coffee cups. Sink in common area was often full of dirty cups. Put do not disturb sign on door, housekeeping came in any way.

於 2023 年 4 月住了 4 晚

ramsgate managment 於 2023年4月15日的回應

Thankyou for the feedback Gordon. We are sad to hear that your stay wasn't up to standard. If you could contact the hotel on 83565411 and ask to speak to the manager, we would love to have a chance to fix this with you.

6/10 一般

Edward

2023年3月26日

讚好：客房舒適度

不滿：整潔度

Amazing location but amenities need improving

Really beautiful location, great building and I had a lovely time there. However, all 3 days I used the showers they were out of shower gel - I should have complained but every day assumed they would have been refilled. It also wasn't very clear from the description that the bathrooms were shared. Coffee mugs were dirty and apart from water the amenities weren't great. I was lucky I'm a heavy sleeper as on the Friday night I could hear every word of the songs in the bar below. There was a warning about noise but it was worse than anticipated (especially as Friday was the most expensive night).

於 2023 年 3 月住了 3 晚

Ramsgate Hotel 於 2023年3月27日的回應

Thank you for your review, I will follow up with Housekeeping regarding the Shower Gel.

10/10 優異

colin

商務旅客

2023年3月2日

讚好：職員與服務、設施服務和住宿狀況

Hand dryer did not work and no hair dryers. But everything else is great

於 2023 年 2 月住了 2 晚

Ramsgate Hotel 於 2023年3月27日的回應

Thank you for your review, We have hair dryers you just need to ask.

2/10 很差

Darren

伴侶同遊

2023年2月25日

不滿：整潔度、職員與服務、設施服務和住宿狀況

Noisy with windows that don’t open ( just double glaze them) stop the road noise and let everyone know about the band noise before booking.

於 2023 年 2 月住了 3 晚

Ramsgate Hotel 於 2023年2月27日的回應

Hi DarrenWe do advise about the night club noise on Friday and Saturday nights, sorry you missed that.Kind RegardsRamsgate Hotel

4/10 欠佳

Seddiqa

家人同遊

2023年1月25日

The room had no ventilation the only way to get ventilation was to leave the door open!

於 2023 年 1 月住了 4 晚

The Ramsgate Hotel 於 2023年1月30日的回應

Hi SeddiqaWe have Air conditioning in all rooms that can be set to any temperature, if you were unsure on how to work please come and see staff next time.Kind RegardsRamsgate Hotel

2/10 很差

Greg

伴侶同遊, 商務旅客

2023年1月22日

讚好：職員與服務

不滿：整潔度、設施服務和住宿狀況

This is the absolute worst stay I have ever had in 40 years of travelling and I have lodged a formal complaint with Ramsgate Management. We were kept awake till 2:00am with the extreme noise from the DJ and guests downstairs, of which we were NOT advised at any stage, despite a call to Ramsgate the night before, checking on availability. The fire alarm system went of during the night with an ear piercing sound that awoke everyone upstairs and created a panic as all thought there was a fire and attempted to exit the building in pyjamas and dressing gowns. The alarm sounded for some time and seemed like nobody downstairs even cared. Then to top things off, my partner Glenda had to go to the toilet at around 12:50am and was confronted at the door to the ladies amenities, by a naked man coming out and attempting to wrap a towel around himself. As soon as he had exited, Glenda stepped inside to be confronted by a naked woman, who had obviously been engaged in activities with the man that had just left. I find this entire experience totally unacceptable and a serious breach of Ramsgate's due dilligence. myself and my partner are both in our sixties and I must say that when I heard what had happened when Glenda came back to the room very distressed, I was ropeable as this scenario could very well have turned nasty and may have ended in the need for an ambulance, or worse. Consequently, I request a full refund and acknowledgement of actions, or I will be escalating the matter.

於 2023 年 1 月住了 1 晚

The Ramsgate Hotel 於 2023年1月23日的回應

Hi GregThanks for taking the time to write a review, as privately discussed we are dealing with this matter.

8/10 不錯

Margaret

伴侶同遊

2023年1月21日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Great setting near the Henley Square Pier with views to the sea from the upstairs balcony

於 2023 年 1 月住了 1 晚

The Ramsgate Hotel 於 2023年1月23日的回應

Thank you for your great review!

6/10 一般

Mark

2023年1月21日

讚好：整潔度、職員與服務和設施服務

Old world charm and style comfortable bed. The automatic timer on the light in the mens bathroom was too slow to activate and too quick if you needed to have a shower in the evening to get ready for dinner The 10 minute fire alarm at 11 am didn't help but beyond control

於 2023 年 1 月住了 1 晚

The Ramsgate Hotel 於 2023年1月23日的回應

Thank you for your review! I will look into the mens bathroom timer.We hope to see you again soon.

8/10 不錯

Simon

伴侶同遊

2023年1月19日

讚好：整潔度、職員與服務和住宿狀況

The check in process was a bit messy because the staff member didn’t realise that we had already paid in advance of our arrival. Facilities including the shared bathroom were great.

於 2023 年 1 月住了 2 晚

The Ramsgate Hotel 於 2023年1月19日的回應

Thank you for your review, we are training staff at the moment so we thank you for your patience. We hope to see you again soon.

10/10 優異

Leon Dale

2023年1月13日

The management was friendly and helpful

The Ramsgate Hotel 於 2023年1月16日的回應

Thanks for the 5 star review, we hope to see you again soon.

10/10 優異

HUGO

親子同遊

2022年12月24日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Parfait 👍 avec un super accueil!!! Merci pour tout

The Ramsgate Hotel 於 2023年1月16日的回應

Thanks for the 5 star review, we hope to see you again soon.

10/10 優異

Lisa

2022年12月9日

讚好：整潔度、職員與服務、設施服務和住宿狀況

clean well priced but breakfast included was a bit stingy

於 2022 年 12 月住了 1 晚

The Ramsgate Hotel 於 2023年1月16日的回應

Thanks for the 5 star review, we hope to see you again soon.

10/10 優異

Joseph Karl

2022年12月3日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Clean

The Ramsgate Hotel 於 2023年1月16日的回應

Thanks for the 5 star review, we hope to see you again soon.

2/10 很差

Adrienne

2022年12月1日

不滿：整潔度、職員與服務、設施服務和住宿狀況

There was no parking around the hotel. I was expected to lug my suitcase over 1 km to get to my room. Then there was a function going to 3 am, and their solution was to offer free drinks. I wanted to get up at 7 to go and do a Park Run, so it wasn’t suitable at all for me. They refused to give me back my money. So I spent $147 for NOTHING. No accommodation; nothing. They stole my money and even though they room was unsuitable and I didn’t find out until I arrived, after driving from another state; they didn’t care a bit. So I wouldn’t recommend this place to anyone. Ever. Thieves.

The Ramsgate Hotel 於 2022年12月1日的回應

Hi AdrienneAs per your booking we state that we have no onsite parking and we have a night club that runs until 2am on Friday & Saturday nights, it's clearly stated. We do have a loading zone out the front of the hotel for you to unload your luggage. Unfortunately we cannot offer refunds for change of mind as per booking T & C's we need 24 hours notice for cancellation. Next time please read all the information on the room/hotel before confirming your stay.Kind RegardsRamsgate Hotel

6/10 一般

Wendy

2022年11月30日

讚好：整潔度

不滿：職員與服務和設施服務

Room, whilst clean and tidy is very basic. No in-room facilities other than TV. No ensuite, no tea/coffee, one towel only, no onsite carparking. The vendor demands a further $100 deposit upon arrival, none of which was disclosed on the booking listing.

The Ramsgate Hotel 於 2022年11月30日的回應

Hi WendyThe room is exactly what you booked through Expedia, All amenities are clearly stated in the booking as well as the 100 bond.RegardsRamsgate Hotel

10/10 優異

Heather

2022年11月25日

於 2022 年 11 月住了 1 晚

10/10 優異

Peter

2022年11月25日

於 2022 年 11 月住了 8 晚

10/10 優異

Andrea (EDMONTON)

2022年11月11日

於 2022 年 11 月住了 1 晚

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