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瑟拉菲諾麥羅蘭谷酒店的評價

4 out of 5
瑟拉菲諾麥羅蘭谷酒店
39 Kangarilla Road, McLaren Vale, SA

評價

9.0

卓越

10 分評分，優異；545 則評價中有 287 則" "
8 分評分，不錯；545 則評價中有 208 則" "
6 分評分，一般；545 則評價中有 39 則" "
4 分評分，欠佳；545 則評價中有 9 則" "
2 分評分，很差；545 則評價中有 2 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

9.0/10 

設施服務

8.4/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

HONG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Winton

伴侶同遊
讚好：整潔度和職員與服務
We went there expecting the restaurant to be open, as advertised and breakfast to be available, as advertised. Neither was the case, very disappointing.
於 2024 年 4 月住了 2 晚

8/10 不錯

Tovi

讚好：整潔度、職員與服務和住宿狀況
Good
於 2024 年 4 月住了 1 晚

10/10 優異

Glenda

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Like the unexpectedly discount voucher for wine tasting & wine purchases. Property location is quiet, lovely pool, restaurant & spacious grounds. Central location to town & other wineries.
於 2024 年 4 月住了 1 晚

10/10 優異

stanley

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Tomoyuki

於 2024 年 3 月住了 1 晚

10/10 優異

John

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Service and facilities excellent
於 2024 年 2 月住了 1 晚

10/10 優異

karen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful place to stay, nice rooms, friendly staff.
於 2024 年 1 月住了 1 晚

10/10 優異

Phil

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location, lovely grounds and of course great wine.
於 2024 年 1 月住了 1 晚

10/10 優異

Kim

讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent value for money. Quiet, clean, serviced daily. Beautiful surrounds. Highly recommend.
於 2024 年 1 月住了 4 晚

10/10 優異

Youssef

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

10/10 優異

Sarah

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely place
Beautiful surroundings, lovely accomodation, clean and cosy.
於 2024 年 1 月住了 2 晚

10/10 優異

Jim

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Rooms very large and spacious, King size bed, large bathroom, outside seating overlooking the extensive grounds and big River Red Gums, well set up swimming pool area. This place was as good as any place I've ever stayed at. Price also was very reasonable. Location in South Australia's McLaren Vale region is exquisite.
於 2024 年 1 月住了 2 晚

10/10 優異

Séverine

伴侶同遊, 多人同遊
讚好：設施服務
於 2024 年 1 月住了 1 晚
se 於 2024年1月11日的回應
Dear Severine, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale

10/10 優異

Tracie

於 2024 年 1 月住了 2 晚
Serafino McLaren Vale 於 2024年1月11日的回應
Dear Tracie, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale

8/10 不錯

Alison

於 2024 年 1 月住了 3 晚
Serafino McLaren Vale 於 2024年1月11日的回應
Dear Alison, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale

8/10 不錯

Glen

於 2024 年 1 月住了 2 晚

6/10 一般

Fei wan gwennia

於 2023 年 12 月住了 1 晚
Serafino McLaren Vale 於 2024年1月7日的回應
Dear Fei, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale

10/10 優異

Helen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely place to stay close to wineries.
於 2023 年 12 月住了 2 晚
Serafino McLaren Vale 於 2023年12月25日的回應
Dear Helen, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale

10/10 優異

Sophie

於 2023 年 12 月住了 1 晚
Serafino McLaren Vale 於 2024年1月7日的回應
Dear Sophie, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale

10/10 優異

Peter

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Serafino McLaren Vale 於 2023年12月9日的回應
Dear Peter, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale

8/10 不錯

Barb

於 2023 年 11 月住了 3 晚
Serafino McLaren Vale 於 2023年12月16日的回應
Dear Barb, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale

8/10 不錯

Ian

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice room-very quiet- good access to Mclaren Vale township and wineries. Food quality at restaurant very good- restaurant experience would be improved by offering wines in addition to Serafino
於 2023 年 11 月住了 2 晚
Serafino McLaren Vale 於 2023年11月18日的回應
Good Morning Ian,Thank you for taking the time to review your recent stay at Serafino. It is wonderful to hear that you enjoyed your dining experience at the Serafino Restaurant. We wish to welcome you back for a future stay.Kind Regards,MelissaSerafino Reservations

10/10 優異

Diane S

於 2023 年 11 月住了 2 晚
Serafino McLaren Vale 於 2023年11月21日的回應
Dear Diane, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale.

10/10 優異

kelly

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Serafino McLaren Vale 於 2023年11月21日的回應
Dear Kelly, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale.

8/10 不錯

David

於 2023 年 10 月住了 1 晚
Serafino McLaren Vale 於 2023年11月21日的回應
Dear David, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale.

8/10 不錯

Paul

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely property, and the accommodation abuts the Shiraz Trail hike and bike trail which is convenient to have a walk into town. Good parking, slightly dated property and wall insulation is not to modern standards in case you are a light sleeper. We would stay here again.
於 2023 年 10 月住了 3 晚
Serafino McLaren Vale 於 2023年10月31日的回應
Good Morning Paul,Thank you for taking the time to review your recent stay at Serafino. It is lovely to hear that you enjoyed your stay and enjoyed the property's surroundings. The Shiraz Trail really is a wonderful trail to have so close by. We would love to welcome you when visiting the McLaren Vale again.Kind Regards,MelissaSerafino Reservations

8/10 不錯

Danae

於 2023 年 10 月住了 1 晚
Serafino McLaren Vale 於 2023年11月21日的回應
Dear Danae, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale.

6/10 一般

Walter (San Francisco)

伴侶同遊
讚好：整潔度
不滿：設施服務
Spacious and clean room. Housekeeping didn’t restore coffee and wine from minibar after first night. Bathroom was below standard for a four star property. Bird noise in early morning made it difficult to sleep.
於 2023 年 10 月住了 3 晚
Serafino McLaren Vale 於 2023年10月22日的回應
Good Afternoon Walter,Thank you for taking the time to review your recent stay at Serafino. We do sincerely hope you enjoyed your stay at Serafino and apologise for the inconvenience with the re stock of your coffee and wine. We would like to welcome you back when visiting the McLaren Vale region in the future.Kind Regards,MelissaSerafino Reservations

4/10 欠佳

Cheryl

讚好：整潔度和住宿狀況
NO AFHER HOURS CHECKIN SERVICE
We had 2 rooms booked - our room was ready at 12n. Our friends tried to contact the AH service for instructions on getting into their room and when no-one was responding, we ended up taking our friends into our room to share the Sofa Bed. they were refunded and a credit voucher offered but nothing was offered to my husband and I for the inconvenience.
於 2023 年 10 月住了 1 晚

8/10 不錯

John (Churchlands)

伴侶同遊
讚好：整潔度和住宿狀況
Great basic room in terrific location. Very spacious
於 2023 年 10 月住了 1 晚
Serafino McLaren Vale 於 2023年10月22日的回應
Good Morning John,Thank you for taking the time to review your recent stay at Serafino. It is wonderful to hear that you had an enjoyable stay and we would love to welcome you back in the future.Kind Regards,MelissaSerafino Reservations

10/10 優異

Linda

於 2023 年 10 月住了 1 晚
Serafino McLaren Vale 於 2023年11月22日的回應
Dear Linda, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale.

8/10 不錯

michelle (Cincinnati)

於 2023 年 9 月住了 1 晚
Serafino McLaren Vale 於 2023年11月21日的回應
Dear Michelle, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale.

10/10 優異

Michael

All good
於 2023 年 9 月住了 1 晚
Serafino McLaren Vale 於 2023年11月21日的回應
Dear Michael, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale.

8/10 不錯

Carly

讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2023 年 9 月住了 2 晚
Serafino McLaren Vale 於 2023年11月22日的回應
Dear Carly, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale.

8/10 不錯

Micheleine

於 2023 年 8 月住了 2 晚
Serafino McLaren Vale 於 2023年11月22日的回應
Dear Micheleine, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale.

10/10 優異

Dana

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Serafino Review
This is a very nice hotel, winery, facility. Quiet, beautifully kept and appointed. Part of a winery with a restaurant on the grounds. All and all it greatly exceed my expectations and I would return here.
於 2023 年 8 月住了 2 晚
Serafino McLaren Vale 於 2023年8月20日的回應
Good Morning Dana,Thank you for taking the time to review your recent stay at Serafino. It is delightful to hear that you had such an enjoyable stay, enjoying the accommodation, cellar door and hospitality. We would love to welcome you back for a stay in the furture.Kind Regards,MelissaSerafino Reservations

10/10 優異

Helga

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Love the tranquility of the place and the beautiful birdlife
於 2023 年 7 月住了 2 晚
Serafino 於 2023年8月1日的回應
Good Morning Helga,Thank you for taking the time to review your recent stay at Serafino. We are very happy to hear you enjoyed your stay at Serafinos beautiful surroundings. We would love to see you again.Kind Regards,MelissaSerafino Reservations

10/10 優異

P J

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Beautiful surrounds, excellent restaurant and close to so many great activities
於 2023 年 7 月住了 3 晚
Serafino McLaren Vale 於 2023年7月22日的回應
Good Morning,Thank you for taking the time to review your recent stay at Serafino. We are pleased to hear that you had an enjoyable stay and the regions lovely surroundings. We wish to welcome you back for a stay in the future.Kind Regards,MelissaSerafino Reservations

10/10 優異

Catherine

讚好：整潔度、職員與服務和住宿狀況
We stayed two nights. Room was ready early, clean and had everything we needed. Reception staff friendly and welcoming. Tastings offered with exceptional service and informative narrative by Riccardo. Very good cappuccinos made by delightful barista in reception area near restaurant. Beautiful gardens. Restaurant not tried on this occasion. We had prebooked two others within five minutes from Serafino, can recommend Pizzatecca, Oscars and a stay at Serafino. Would definitely stay again.
於 2023 年 7 月住了 2 晚
Serafino McLaren Vale 於 2023年7月17日的回應
Good Afternoon Catherine,Thank you very much for reviewing your recent stay at Serafino. We are extremely happy to hear that you thoroughly enjoyed your stay and tastings at the cellar door. Your kind words will be passed onto staff. We hope to welcome you again in the future.Kind Regards,MelissaSerafino Reservations

10/10 優異

shane

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚
Serafino McLaren Vale 於 2023年11月22日的回應
Dear Shane, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale.

10/10 優異

Gary

讚好：整潔度、職員與服務和住宿狀況
Makes you feel special yet still like home.
於 2023 年 7 月住了 4 晚
Ali 於 2023年7月9日的回應
Thanks for taking the time to review your stay Gary. We're glad you had an enjoyable experience and hope to see you again soon!Kind regards,Ali

10/10 優異

Julie

於 2023 年 7 月住了 1 晚
Serafino McLaren Vale 於 2023年11月22日的回應
Dear Julie, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale.

10/10 優異

Sonya

於 2023 年 6 月住了 1 晚
Ali 於 2023年7月9日的回應
Thanks for taking the time to review your stay Sonya. We're glad you had an enjoyable experience and hope to see you again soon!Kind regards,Ali

8/10 不錯

Wojtek

讚好：整潔度、職員與服務和住宿狀況
It would have been nice to know the pool was going to be closed.
於 2023 年 6 月住了 1 晚
Ali 於 2023年7月9日的回應
Thanks for taking the time to review your stay, I'll see if we can amend our expedia information to make it more clear of pool open/close seasons, thanks for letting us know. We hope to see you again soon!Kind regards,Ali

4/10 欠佳

David

伴侶同遊
讚好：整潔度和職員與服務
Received message recommending booking for dinner only to arrive and discover that there is no dinner on Sunday. No bar, nothing. And, there were power issues that caused the smoke alarm and phone to reset several times at 1am to 2am = nice. This is a great place that is in serious need of investment to bring it in line with modern accommodation.
於 2023 年 6 月住了 1 晚
Ali 於 2023年6月13日的回應
Good morning David. Apologies that you didn't find the accommodation suitable. Yes, unfortunately the whole Mclaren Vale area had power outages repeatedly that evening due to the weather. Our bar is open Thursday - Sunday lunch time, apologies if you weren't made aware of this. Please book in on a weekend when you visit the area next and we would be more than happy to accommodate you in our restaurant :)Kind regards,Ali

4/10 欠佳

Anna-Liisa

家人同遊
讚好：整潔度和職員與服務
We wanted wheelchair accessible and got one out three nights. Not every room had a microwave, not every room had extra blankets. Crap office hours .On the plus side the head man at reception was very nice
於 2023 年 6 月住了 3 晚
Ali 於 2023年6月13日的回應
Hi Anna-Lisa,Thankyou for taking the time to review your stay. We're sorry you had a bad experience and couldn't receive the room you were after. Unfortunately we only have the one wheelchair accessible room and it needs to be booked in advance. Sadly another guest had already booked this room so we apologise for the inconvenience. When you stay with us again, please contact our out of hours number that we post on the door in the evenings and our staff will be more than happy to assist you with extra blankets or anything else you might require :)

10/10 優異

Therese

讚好：整潔度、職員與服務和住宿狀況
Staff excellent- rooms comfy and clean
於 2023 年 5 月住了 1 晚
Ali 於 2023年6月4日的回應
Thankyou for staying with us Therese and taking the time to review your stay :) We're glad you had a great trip, we look forward to welcoming you again. Kind regards,

10/10 優異

karen

讚好：整潔度、職員與服務和住宿狀況
very peaceful an quiet.excellent facility and cellar door.
於 2023 年 5 月住了 1 晚
Ali 於 2023年5月30日的回應
Thankyou for your review of your stay Karen, we are glad you had a lovely time. We hope to see you again soon!

8/10 不錯

Valeria

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 1 晚
Ali 於 2023年5月30日的回應
Thankyou for your review Valeria, we are glad you enjoyed your stay and would love to hear how your experience could have been improved. We hope to see you again soon. Kind regards,