Thank you for sharing your experience
Regards Reece
2/10 很差
Hui-Wen
商務旅客
2024年5月2日
不滿:整潔度、職員與服務和設施服務
Surprisingly to see finger prints on bathroom mirror, stains on carpet and lounge sofa when I got in the room.
The iron in room was certainly damaged and broken prior to my arrival as it sticked on my cloth and ruined my shirt right away after I plugged in and waited for steam coming out.
The duty manger Nick didn't even want to bother to check the iron or my shirt and said that iron was not used for a long time as guests don't usually use iron in room!
Then the executive housekeeper said later that iron was totally fine but just couldn't be used anymore?!
No one was even bother to say a simple sorry or looking into any solutions.
Very disappointed with this poor quality of service and rude attitude.
Hui-Wen
於 2024 年 4 月住了 2 晚
10/10 優異
Renuka
多人同遊
2024年5月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Spacious rooms!
Renuka
於 2024 年 4 月住了 2 晚
8/10 不錯
Michael
2024年4月24日
讚好:整潔度、職員與服務和住宿狀況
Michael
於 2024 年 4 月住了 2 晚
Ricky 於 2024年4月27日的回應
Thank you, Michael, for choosing the Playford. We look forward to welcoming you back.Hope to see you soon.Warm regards,Ricky Guest Experience Manager
10/10 優異
Wally
伴侶同遊
2024年4月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy access to everything around the city
Wally
於 2024 年 4 月住了 5 晚
Ricky 於 2024年4月28日的回應
Thank you, Wally, for the wonderful review! We look forward to welcoming you back.Warm regards,Ricky Guest Experience Manager
10/10 優異
David Kyle Peter
伴侶同遊, 商務旅客
2024年4月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great stay
David Kyle Peter
於 2024 年 4 月住了 3 晚
Ricky 於 2024年4月28日的回應
Thank you for the incredible review! I've shared your comments with the team. It's important to us. Hope to see you back soon.Warm regards,Ricky Guest Experience Manager
6/10 一般
Emma
伴侶同遊
2024年4月22日
讚好:整潔度、職員與服務和設施服務
I booked this room specifically for the large spa bath, but to be put into a accessible room with a smaller spa bath than i stayed in last time. The whole reason i booked the room was for the large spa bath... so i am quite disappointed in this stay. No other issues (apart from the hair dryer needs to be test and tagged as it is overdue), but the spa bath was very disappointing and made me rethink staying here again. The view of the building across the road was also uninviting. Was woken up at 7am by loud crashing and clanging from the street.
Emma
Ricky 於 2024年4月28日的回應
Thank you, Emma, for choosing the Playford! We truly value your feedback. I have left a profile note for a complimentary upgrade to a north terrace junior suite for your next stay. We look forward to welcoming you back.Warm regards,Ricky Guest Experience Manager
10/10 優異
Lauren
伴侶同遊
2024年4月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fantastic property, the staff were very approachable and made the stay memorable. The buffet breakfast has a large selection of high quality options. I highly recommend The Playford when staying in Adelaide.
Lauren
於 2024 年 4 月住了 5 晚
Ricky 於 2024年4月27日的回應
Thank you, Lauren, for the wonderful review! I've shared your comments with the team. It's important to us. Hope to welcome you back soon.Warm regards,Ricky Guest Experience Manager
10/10 優異
Katharina
2024年4月20日
讚好:整潔度、職員與服務和住宿狀況
Katharina
於 2024 年 4 月住了 6 晚
Ricky 於 2024年4月21日的回應
Thank you, Katharina, for choosing the Playford! We truly appreciate your review and look forward to welcoming you back. Hope to see you soon.Warm regards,Ricky Guest Experience Manager
10/10 優異
Fang Yi
2024年4月19日
讚好:整潔度、職員與服務和住宿狀況
Fang Yi
於 2024 年 4 月住了 3 晚
Ricky 於 2024年4月21日的回應
Thank you, Fang Yi, for the wonderful review! We look forward to welcoming you back.Hope to see you soon.Warm regards,Playford Team
10/10 優異
Sarah
家人同遊
2024年4月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent staff service - not just one or two staff - every single person we encountered. Consistently high and appears the staff enjoy a positive culture. Will stay again. Location great.
Sarah
於 2024 年 4 月住了 1 晚
Ricky 於 2024年4月21日的回應
Thank you, Sarah, for such a beautiful review! The team will love your comments. Hope to see you back soon. Warm regards, Ricky Guest Experience Manager
10/10 優異
Kate
親子同遊
2024年4月14日
讚好:住宿狀況
Lovely helpful staff clean & tidy
Kate
於 2024 年 4 月住了 1 晚
Ricky 於 2024年4月21日的回應
Thank you, Kate, for such a beautiful review! I've shared your comments with the team. Hope to see you back soon.Warm regards, Ricky Guest Experience Manager
10/10 優異
Daniel
2024年4月14日
讚好:整潔度、職員與服務和住宿狀況
Daniel
於 2024 年 4 月住了 2 晚
Ricky 於 2024年4月21日的回應
Thank you, Daniel, for the amazing review! Hope to see you back soon.Warm regards,Playford Team
8/10 不錯
Ann
伴侶同遊, 商務旅客
2024年4月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall a very good experience. A couple of issues with restaurant availability and availability of decaf coffee at breakfast and interruption of Foxtel TV service, all of which were acknowledged and promptly fixed to our staisfaction by management. We would stay here again.
Ann
於 2024 年 4 月住了 2 晚
Ricky 於 2024年4月12日的回應
Thank you, Ann, for choosing the Playford! We truly value your comments and look forward to welcoming you back.Kind regards,Playford Team
4/10 欠佳
Theodore
伴侶同遊, 商務旅客
2024年4月6日
不滿:整潔度、設施服務和住宿狀況
This hotel is a 3—or 4-star hotel masquerading as a 5-star hotel. While there have been renovations and a few upgrades, the property is far worse than what the pictures show. Most rooms face a parking structure or an alley and contain gross and dirty bedspreads and furniture. The bed hurt my back the next day and contained stains across the sheets. Additionally, each floor is guarded by strange and uncomfortable glass doors. Overall, for the price tag of over two hundred dollars, you are better off staying at a cheap hotel for the night or stretching for the upgrade at the Sofitel down the street. I would not recommend it to anyone.
Theodore
於 2024 年 4 月住了 1 晚
Ricky 於 2024年4月9日的回應
Dear Theodore, we are sorry to read of your disappointment and experience at out hotel. Thank you for sharing, it's important to us.Sincerely,Playford Team
10/10 優異
Richard
伴侶同遊
2024年3月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent attentive staff, great room with nice touches like fresh water each day, and the barely used pool meant it felt like our own personal one!
Richard
於 2024 年 3 月住了 4 晚
Ricky 於 2024年3月31日的回應
Thank you, Richard, the team will love your review! We hope to welcome you back soon.Warm regards,Ricky Guest Experience Manager
10/10 優異
Hannah
2024年3月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful service, beautiful room. Great stay!
Hannah
於 2024 年 3 月住了 1 晚
Ricky 於 2024年3月31日的回應
Thank you, Hannah, for the incredible review! We hope to welcome you back soon.Warm regards,Ricky Guest Experience Manager
8/10 不錯
Pramil
2024年3月24日
Pramil
於 2024 年 3 月住了 1 晚
Ricky 於 2024年3月31日的回應
Thank you, Pramil, the team will love your review! Thank you again for choosing us.Warm regards,Ricky Guest Experience Manager
10/10 優異
Rosa
2024年3月23日
讚好:整潔度、職員與服務和住宿狀況
Rosa
於 2024 年 3 月住了 5 晚
Ricky 於 2024年3月24日的回應
Thank you, Rosa, for the wonderful review. Hope to welcome you back soon.Ricky Guest Experience Manager
10/10 優異
KIERON
家人同遊
2024年3月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The junior suite we had was really spacious and decorated and furnished to a high standard
KIERON
於 2024 年 3 月住了 3 晚
Ricky 於 2024年3月21日的回應
Thank you, Kieron, delighted to hear you enjoyed your stay. Hope to welcome you back soon.Warm regards,Ricky Guest Experience Manager
8/10 不錯
Jean
2024年3月14日
讚好:整潔度、職員與服務和住宿狀況
Jean
於 2024 年 3 月住了 2 晚
Ricky 於 2024年3月21日的回應
Thank you, Jean, for choosing the Playford! We look forward to welcoming you back.Warm regards,Ricky Guest Experience Manager
10/10 優異
Nicholas
2024年3月11日
讚好:整潔度、職員與服務和住宿狀況
Great
Nicholas
於 2024 年 3 月住了 3 晚
Ricky 於 2024年3月16日的回應
Thanks Nicholas, for the perfect review! We look forward to welcoming you back.Warm regards,Playford Team
6/10 一般
Katrina
2024年3月4日
讚好:整潔度和職員與服務
Katrina
於 2024 年 3 月住了 1 晚
Ricky 於 2024年3月9日的回應
Thank you, Katrina, we appreciate you choosing us and hope to welcome you back in the near future.Warm regards,Ricky Guest Experience Manager
8/10 不錯
Marinelle
商務旅客
2024年2月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very close to convention centre
Marinelle
於 2024 年 2 月住了 5 晚
Ricky 於 2024年3月1日的回應
Thank you, Marinelle, for choosing the Playford! We appreciate your review and look forward to welcoming you back. Sincerely, Ricky Guest Experience Manager
10/10 優異
Gary Allan
伴侶同遊
2024年2月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff were very helpful
Gary Allan
於 2024 年 2 月住了 4 晚
Ricky 於 2024年2月26日的回應
Thank you, Gary, we truly appreciate your feedback and are delighted that you had a wonderful experience with us. Hope to see you back soon.Warm regards, Ricky Guest Experience Manager
10/10 優異
Sarah
親子同遊
2024年2月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Sarah
於 2024 年 2 月住了 1 晚
Ricky 於 2024年2月19日的回應
Thanks, Sarah, for the amazing review! We can't wait to welcome you back. Hope to see you soon.Warm regards,Ricky Guest Experience Manager
10/10 優異
Sahar Ebrahiminejad Motlagh (Melbourne)
2024年2月11日
讚好:整潔度、職員與服務和住宿狀況
Sahar Ebrahiminejad Motlagh
於 2024 年 2 月住了 2 晚
Ricky 於 2024年2月26日的回應
Thank you, Sahar, for choosing us! We truly value your review and hope to welcome you back very soon.Warm regards, Ricky Guest Experience Manager
10/10 優異
YUKI
2024年2月8日
YUKI
於 2024 年 2 月住了 3 晚
Ricky 於 2024年3月21日的回應
Thank you, Yuki, for the wonderful review! We look forward to welcoming you back.Warm regards,Ricky Guest Experience Manager
10/10 優異
zhaoguang
伴侶同遊
2024年2月5日
讚好:整潔度、職員與服務和住宿狀況
Friendly staff, good location, good suna & pools
zhaoguang
於 2024 年 2 月住了 3 晚
Ricky 於 2024年2月5日的回應
Thank you, Zhaoguang, for choosing the Playford! I've shared your wonderful review with the team, it's important to us. Thank you again, hope to see you back soon.Warm regards,Ricky Guest Experience Manager
10/10 優異
Janet Louise
2024年2月2日
讚好:整潔度、職員與服務和住宿狀況
Janet Louise
於 2024 年 1 月住了 4 晚
Ricky 於 2024年2月4日的回應
Dear Janet, we truly appreciate your review! Thank you for choosing us, hope to see you back soon. Warm regards, Ricky Guest Experience Manager
8/10 不錯
Nigel
2024年1月31日
Nigel
於 2024 年 1 月住了 3 晚
Ricky 於 2024年3月21日的回應
Thank you, Nigel, for choosing the Playford. We truly value your review and look forward to welcoming you back. Hope to see you soon.Kind regards,Playford Team
10/10 優異
Nicholas
伴侶同遊
2024年1月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Service was incredible, room amazing. Nothing to fault.
Nicholas
於 2024 年 1 月住了 2 晚
Ricky 於 2024年2月4日的回應
Thank you, Nicholas, we truly appreciate your feedback and are delighted that you had a wonderful experience with us. Hope to see you soon.Warm regards, Ricky Guest Experience Manager
10/10 優異
Julie
家人同遊
2024年1月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Absolute luxury
Pure luxury, one of the best hotels we’ve stayed at.
Perfection.
Julie
於 2024 年 1 月住了 1 晚
Ricky 於 2024年2月4日的回應
Thank you, Julie, for the wonderful review! I've shared your comments with the team, it's important to us.Hope to see you back soon.Warm regards,Ricky Guest Experience Manager
8/10 不錯
Hoon (Newington)
伴侶同遊
2024年1月29日
讚好:設施服務和住宿狀況
不滿:職員與服務
Facility is very good
Hoon
於 2024 年 1 月住了 3 晚
Ricky 於 2024年2月4日的回應
Thank you, Hoon, for choosing the Playford! We value your review and look forward to welcoming you back.Kind regards,Playford Team
8/10 不錯
Ean
2024年1月28日
讚好:整潔度、職員與服務和住宿狀況
Clean and tidy, good service, polite staff, close to everything.
Above average but not 5 star.
Ean
於 2024 年 1 月住了 4 晚
Ricky 於 2024年2月4日的回應
Thank you, Ean, for sharing your experience. We hope to welcome you back in the near future.Warm regards,Playford Team
8/10 不錯
Nitin
伴侶同遊
2024年1月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great staff, lovely room, great bar. Stayed in the junior suite, could definitely use some sound insulation, you can hear everything that is happening in the alley, it got really loud and certain times.
Overall good stay
Nitin
於 2024 年 1 月住了 3 晚
Ricky 於 2024年2月4日的回應
Thank you, Nitin, for choosing the Playford! Your feedback is very important to us and we hope to welcome you back in the near future.Warm regards,Ricky Guest Experience Manager
10/10 優異
Melissa
多人同遊
2024年1月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Thanks for the memories
Nicki any reception was really welcoming friendly and efficient. Everyone was lovely at checkin. It was a special event for mums70th and they brought up a little happy birthday surprise which definitely set the mood for our night out. We didn’t get to eat there but the room service menu looked great. The room was lovely and the bath clean and deep. Pool and spa facilities were also good. 24 hour access was also terrific and more places should do this. Location and parking easy and allowing us to have a late checkout meant we could make full use of a sleep in and morning bath. Thanks to the team for a lovely stay. We will be back.
Melissa
於 2024 年 1 月住了 1 晚
Ricky 於 2024年2月4日的回應
Thank you, Melissa, for such a beautiful review! We truly appreciate your feedback and are delighted that you and your mum had a wonderful experience with us.Hope to see you back soon.Warm regards, Ricky Guest Experience Manager
10/10 優異
Dylan
2024年1月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Such a nice place so clean an staff amazing an so friendly
Dylan
於 2024 年 1 月住了 1 晚
Ricky 於 2024年2月4日的回應
Thank you, Dylan, for the incredible review! I've shared your comments with the team, it's important to us.Hope to see you back soon.Warm regards,Ricky Guest Experience Manager
2/10 很差
Youngrim
2024年1月26日
Youngrim
於 2024 年 1 月住了 3 晚
Ricky 於 2024年2月4日的回應
Dear Youngrim, we are disappointed to receive your feedback from your recent stay. We would greatly appreciate any further comments regarding this stay to help us improve our offering and guest experience. Sincerely,Ricky Guest Experience Manager
10/10 優異
Anna
家人同遊
2024年1月25日
讚好:整潔度、職員與服務和住宿狀況
We loved our staycation! Easy location and great amenities. Would stay again!
Anna
於 2024 年 1 月住了 1 晚
Ricky 於 2024年2月4日的回應
Thank you, Anna, delighted to hear you enjoyed your stay! Hope to welcome you back soon.Warm regards,RickyGuest Experience Manager
10/10 優異
Rajesh
2024年1月24日
Rajesh
於 2024 年 1 月住了 2 晚
Ricky 於 2024年3月21日的回應
Thank you, Rajesh, we appreciate the wonderful review and hope to welcome you back very soon.Warm regards,Ricky Guest Experience Manager
6/10 一般
真實旅客
多人同遊
2024年1月22日
讚好:整潔度和職員與服務
真實旅客
於 2024 年 1 月住了 3 晚
Ricky 於 2024年2月4日的回應
Thank you for choosing the Playford! Hope to see you back soon.Kind regards,Playford Team
10/10 優異
Andy
2024年1月20日
Andy
於 2024 年 1 月住了 1 晚
Ricky 於 2024年2月10日的回應
Thank you, Andy, for the perfect review! We appreciate you choosing us, hope to see you back soon.Kind regards,Playford Team
10/10 優異
Brett
2024年1月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Brett
於 2024 年 1 月住了 3 晚
Ricky 於 2024年2月4日的回應
Thank you, Brett, for the perfect review! We hope to see you back soon.Warm regards,Ricky Guest Experience Manager
10/10 優異
Catherine
家人同遊
2024年1月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Catherine
於 2024 年 1 月住了 1 晚
Ricky 於 2024年2月4日的回應
Thank you, Catherine, for your wonderful review, it's important to us. Hope to see you back soon.Kind regards,Playford Team
10/10 優異
Manhal
2024年1月18日
讚好:整潔度、職員與服務和住宿狀況
Clean and good location
Manhal
於 2024 年 1 月住了 4 晚
Ricky 於 2024年2月4日的回應
Thanks Manhal, for choosing the Playford. We appreciate your wonderful review and look forward to welcoming you back. Hope to see you soon.Warm regards,Playford Team
10/10 優異
Lee Choo
2024年1月17日
Lee Choo
於 2024 年 1 月住了 1 晚
Ricky 於 2024年2月4日的回應
Thank you, Lee, for the awesome review! We appreciate you choosing to stay with us and look forward to welcoming you back.Hope to see you soon.Sincerely, Ricky Guest Experience Manager
10/10 優異
Lee Choo
家人同遊
2024年1月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
helpful staff, great breakfast. nice room and comfortable bed and pillow.
Lee Choo
於 2024 年 1 月住了 2 晚
Ricky 於 2024年2月4日的回應
Thank you, Lee, I've shared your wonderful feedback with the team, it's important to us. Hope to see you back soon.Kind regards,Playford Team
10/10 優異
Josephine
家人同遊
2024年1月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything. Lovely stay and everyone was so nice. Would definitely stay here again
Josephine
於 2024 年 1 月住了 3 晚
Ricky 於 2024年2月4日的回應
Dear, Josephine, we truly value your review and thank you for choosing us. Hope to see you back soon.Warm regards,Ricky Guest Experience Manager
10/10 優異
Tabitha
伴侶同遊
2024年1月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff were so welcoming and helpful when we arrived. The room and breakfast was great. The hotel is in a really good location to transport and walking distance for shopping
Tabitha
於 2024 年 1 月住了 2 晚
Ricky 於 2024年2月4日的回應
Thank you, Tabitha, for the beautiful review! We can't wait to welcome you back.Warm regards,Ricky Guest Experience Manager