Cons: shower goes hot and cold all the time, with 4 of us, did not change from 1st to last taking shower.
Room for improvement: water sports, unable to go almost anywhere, only front of main beach.
Pool exercise class, very fun, wish they did 2-3 times a day.
Wish they had more entertainment activities for families.
Wish they had morning tea, afternoon tea snacks to eat.
Wish they had ice cream by the beach.
Wish they had chocolate powder to make chocolate milk for kids and to add to capuccino.
Pros: amazing, friendly and caring staff throughout whole hotel. Everyone was nice, restaurants, drivers, reception, housekeeping, pool, bar, excellent. Location, very short boat ride from airport.
They have a canal in middle of island, great for snorkling with some fish and baby shark. They have an amazing underwater restaurant (extra fee).
They have photographers (extra fee).
Bonus: best feature that I had never seen anywhere else I've travelled: they offered free medical first aid, 5 stars!!! Amazing views. Buggy ride easy and frequently available.