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阿爾伯馬爾美洲最佳價值套房酒店的評價

2 out of 5
阿爾伯馬爾美洲最佳價值套房酒店
200 Henson St, Albemarle, NC

評價

6.2
10 分評分，優異；103 則評價中有 18 則" "
8 分評分，不錯；103 則評價中有 28 則" "
6 分評分，一般；103 則評價中有 18 則" "
4 分評分，欠佳；103 則評價中有 17 則" "
2 分評分，很差；103 則評價中有 22 則" "

6.2/10 

整潔度

7.0/10 

職員與服務

5.0/10 

設施服務

5.6/10 

住宿狀況

5.6/10 

環保程度

評價

10/10 優異

Fernando

讚好：整潔度、職員與服務和住宿狀況
It’s nice place to stay at
於 2023 年 8 月住了 2 晚
Sam S. 於 2023年9月5日的回應
Thank you so much for your Feedback!

8/10 不錯

William

於 2023 年 7 月住了 1 晚
Sam S. 於 2023年9月5日的回應
Thank you so much for your Feedback!

10/10 優異

James (Wake Forest)

讚好：整潔度、職員與服務和住宿狀況
Decent price, polite staff.
於 2023 年 7 月住了 3 晚
Sam S. 於 2023年7月31日的回應
Thank you so much for your Feedback!

8/10 不錯

J. Courtney

家人同遊
讚好：整潔度和客房舒適度
於 2023 年 5 月住了 1 晚

6/10 一般

Mike (Eau Claire)

多人同遊
讚好：職員與服務
不滿：住宿狀況
Nonsmoking room need to be as it meant to be. Need to updates and fix bath room and fixtures.
於 2023 年 4 月住了 4 晚
Sam S. 於 2023年4月26日的回應
Thank you so much for your Feedback!

2/10 很差

Ken

家人同遊
不滿：職員與服務
I wouldn't know about the property. It was a hour before I was supposed to leave to go on a fishing trip to Lake Tillery and I get a phone call and the man on the phone tells me that the hotel was overbooked and they could not accommodate me. He offered no help finding a place to stay or anything. He said they were renovating part of the hotel and this is why. Not like they did not know this was going on and should have adjusted the website accordingly.
於 2023 年 4 月住了 1 晚
Sam S. 於 2023年4月26日的回應
Thank you so much for your Feedback!

8/10 不錯

真實旅客

讚好：客房舒適度
不滿：整潔度和住宿狀況
Not a quality stay
No bathroom tissue holder. Not up to date room.
於 2022 年 12 月住了 1 晚
Sam S. 於 2022年12月13日的回應
Thank You for your Feedback!

10/10 優異

Lanikka

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Like everything
Sam S. 於 2022年11月3日的回應
Thank you so much for your Feedback

2/10 很差

Elizabeth

於 2022 年 10 月住了 1 晚
Sam S. 於 2022年10月28日的回應
Thank you so much for your feedback!

4/10 欠佳

Rita

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
Horrible
There was roaches in my dads room. We were in 3 different sections way away from each other, as a matter of fact mine and my husbands room was in a completely different building.
於 2022 年 10 月住了 3 晚
Sam S. 於 2022年10月10日的回應
Dear Rita,Upon checking our system, we found that your reservation was cancelled. Based on this review, it seems like you had stayed at a different property in this town because we do not have 3 different sections building. Our property is indoor and 1 building only. Thank you!

10/10 優異

Marie

於 2022 年 9 月住了 7 晚

4/10 欠佳

Ashley

伴侶同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
The front desk staff was really nice and I liked that there was free parking.
於 2022 年 9 月住了 2 晚
Sam S. 於 2022年9月5日的回應
Thank you so much for your Feedback!

4/10 欠佳

Robin

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
This property's pictures on the site are misleading. I was very disappointed. It was very unclean, smelt bad, needs lots of repairs, and was rather unsafe. The man was nice but hard to understand him. It was a very creepy place. I will never stay there again.
於 2022 年 4 月住了 1 晚
Guest Relations 於 2022年4月8日的回應
Dear Robin, The experience that you have described is not at all representative of a typical stay at our property, and for that, we apologize. It's imperative that our guests feel secure during their stay, and we work hard to deliver cozy accommodations and friendly service. Rest assured, we will discuss your feedback internally and take any necessary action. Please consider giving us another chance to host you the next time you're in the area so that we can offer you a stay that is more representative of our true value.

2/10 很差

Kevin

多人同遊
不滿：整潔度、設施服務和住宿狀況
Close to shopping.
於 2021 年 10 月住了 3 晚
Guest Relations 於 2021年11月2日的回應
Dear Kevin, While we're thrilled to hear that you enjoyed our prime location, it's unfortunate to hear that the rest of your trip wasn't as satisfactory. Please do not hesitate to reach out and let us know what we could have done during your stay to have improved the overall experience. Thank you, and we hope to see you again soon.

2/10 很差

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
Awful hotel to stay.
The hotel smelled like cigarette smoke. The Room was dirty and there were finger prints and hand prints all over the headboard. I found a bullet in the wall as well as a knife in my room. The heat also did not work
於 2021 年 3 月住了 1 晚

4/10 欠佳

真實旅客

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
This place require to work on the maintainig of aircondition, and deep clean microwave. The owner did not want to give my money back; because I had to leave one night before and only have to refund one night to me. The owner said why he has to refunded if I given bad information on the review; supposed this information should be confidential. He refuse to given to me my refund for one night. I stayed there for 4 nights but I had to leave earlier and they refused to give me my one night refund.
於 2021 年 1 月住了 4 晚
Patel 於 2021年2月2日的回應
Thank you for your feedback.We talked to Expedia twice on that day. We asked him to send us a modified email saying she was only staying for three nights. They refused to send us an email because they said they cannot. This is why we could not give a refund. If they sent us an email then we could have given a refund.

6/10 一般

Holly (Albemarle nc)

讚好：職員與服務
不滿：設施服務
Our stay was quiet . I enjoyed my time without any incident
於 2020 年 8 月住了 2 晚
manager 於 2020年8月21日的回應
Thank you for your feedback

2/10 很差

真實旅客

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Horrible hotel! Allows smoking, dirty stinks and disgusting!
於 2020 年 7 月住了 2 晚
manager 於 2020年7月11日的回應
Thank you for your feedback

2/10 很差

Scott (Lockport ny)

伴侶同遊
不滿：設施服務和住宿狀況
The hotel was run down and dirty, from the garbage out side to the holes in the sheets. The stained up couch to the towel rack that galls off the wall when you touch it. Not a pleasant experience.
於 2020 年 7 月住了 3 晚
manager 於 2020年7月7日的回應
Thank you for your feedback. Sorry for the inconvenience

8/10 不錯

Valerie

讚好：職員與服務、住宿狀況和客房舒適度
Friendly and Quiet
Friendly staff during checkin/out. Spent less than 12 hours there, with nothing negative to report during that time. Decent stay for decent pricing.Quiet place.
於 2020 年 3 月住了 1 晚
manager 於 2020年3月3日的回應
Thank you for your feedback

2/10 很差

Marina

多人同遊
不滿：整潔度、職員與服務和住宿狀況
Unless you like being pushed out the door...
Apparently it's customary at this establishment to knock on doors and make sure you're awake to check out? We asked upon check in if late check out was possible and the receptionist acted as if it physically pained her to give us 30 more minutes. We had managers and housekeeping knocking on our door starting at 10:30am until we checked out at 11:30, and each time we informed them we had peemission to stay until 11:30, they acted irritated. It's an okay room from the price, but I wouldn't stay there again based on this experience - it was rude and we felt rushed.
於 2019 年 11 月住了 1 晚
manager 於 2019年11月28日的回應
Thank you for your feedback. We are sorry that you had a negative experience with our service.

8/10 不錯

Carlos (NC)

商務旅客, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
Good property clean food near by nice workers quaint town
於 2019 年 11 月住了 1 晚
Manager 於 2019年11月7日的回應
Thank you for your feedback

2/10 很差

Ronald

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 3 晚
manager 於 2019年10月18日的回應
Thank you for your the feedback.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 9 月住了 1 晚
Manager 於 2019年9月23日的回應
Thank you for your feedback

6/10 一般

真實旅客

伴侶同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
The staff was very friendly. The room smelled like smoke. The bathroom looked like it had been built from parts of odds and ends. A coffee pot and no coffee. The tv remote seemed like it didn’t belong to the tv and was not user friendly! Overall I would NOT recommend this Hotel!
於 2019 年 9 月住了 1 晚
manager 於 2019年9月20日的回應
Thank you for your feedback. We are sorry to hear you didn't have a great experience with us.

10/10 優異

Andre

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I stay thier often the owner and his family very nice enjoyed it
於 2019 年 8 月住了 1 晚

2/10 很差

Kerry D

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
This hotel in Albemarle needs work. Lots of it.
於 2019 年 7 月住了 5 晚
General Manager 於 2019年8月5日的回應
Dear Kerry, Allow us to extend our apologies for not meeting your expectations during your recent visit. If there is anything, in particular, you would have liked to see added or improved we encourage you to reach out to us and let us know your ideas and suggestions Safe travels along your way and please give us a second chance to offer the excellent stay you deserve

2/10 很差

真實旅客

於 2019 年 5 月住了 2 晚

4/10 欠佳

真實旅客

於 2019 年 5 月住了 3 晚

2/10 很差

真實旅客

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
this is one of the nasty hotel's I've ever stayed in, the pictures on expedia did not represent this place...i went by the pics that were on expedia....far from the truth....
於 2019 年 4 月住了 3 晚
General Manager 於 2019年5月7日的回應
We strive to provide each guest with an enjoyable stay and we're saddened to learn that we fell short of our goal during your visit. Guest feedback helps us improve and we invite you to share any specifics as to how we could have made your experience better. Hopefully, we will hear from you soon and we wish you happy and safe travels ahead.

2/10 很差

Tiffiany

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
DON'T WASTE YOUR TIME!
This place was horrible! I'm pretty laid back, and can over look most thing... but geesh! The room, and floor was incredibly dirty. The bed, and pillows were beyond awful. Ice machine was broken, and there was a coffee pot, but no coffee/filters. Microwave had no turn table inside. There was no heater, only freezing air. Couldn't even take a bath, because neither the tub, or sink had plugs. One of the reason I picked it was, because it said it had hair dryers in the room. Which is important to me. NEGATIVE ON THAT ALSO. The giant fridge in the room only had the freezer working. Not to mention I found used condom wrappers, and balled up tissues on the floor by the TV. For $180 for two night I was mortified. I will never stay here again, and I suggest nobody else waste their money here either.
於 2019 年 4 月住了 2 晚

4/10 欠佳

angela

不滿：住宿狀況和客房舒適度
Not again
Wasn't good at all
於 2019 年 4 月住了 1 晚

6/10 一般

Kirsten

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
於 2019 年 4 月住了 2 晚

10/10 優異

真實旅客

親子同遊, 寵物同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Gotta it's a very good hotel and had easy access top the highway and the beach
於 2019 年 3 月住了 3 晚

2/10 很差

真實旅客

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
My wife and myself walked in and the entire place smelled of smoke. We went to the room and the smell of liquor all over the place was rediculous. We went back down to the office and got a refund. Went to another motel
於 2019 年 3 月住了 2 晚

6/10 一般

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
於 2019 年 1 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 1 月住了 1 晚

8/10 不錯

J

None
Awesome
於 2019 年 1 月住了 1 晚

4/10 欠佳

真實旅客

讚好：職員與服務
不滿：整潔度和客房舒適度
Could use a thorough cleaning and cleaner linens!
The price was good, and the front desk clerk was friendly and polite, but most everything else was unfortunate. The front desk area and hallway were clean, with cheery carpeting, but then we got to our room. On the positive side, the bathroom was clean! Everything else was not. The carpet had some sort of stuff on it that someone had halfheartedly tried to scrape up but was unsuccessful. I don't know what it was, but if you have to question what was on your hotel rug, that's bad. The bedspreads were ridiculously old, thin and obviously hadn't been washed in a VERY long time. The sheets underneath were fairly clean thankfully. There was an odd-chemical-masking-cigarette-smell all over. My kids were grossed out and wanted to leave, but as soon as we saw the 'No Refunds' sign at the front desk, we were stuck. Mattresses were hard and uncomfortable. Maybe in the summer, the thin sheet and dirty threadbare bedspread would be enough to keep warm, but it was cold in January with only those 2 items to sleep under. There's no breakfast of any sort, but thankfully there is a good selection of fast food and family-style restaurants within a very close drive. On the positive side,the area has a decent amount of shopping and eating options, downtown Albemarle is cute, and it's less than an hour to Charlotte. I don't expect a luxurious stay for under $100 per night by any means, but 'regularly washed bedspreads' and 'not freaking my kids out' would be good.
於 2019 年 1 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
The owner was super nice when I walked in I started coughing from smelling cigarette smoke which I am allergic to he said I have your room ready for you but check it out and make sure it’s OK . He had the lights on and the TV on the room even had a full-size fridge and a sofa which I did not need I was just staying overnight to go to a college class the next day and the place smelled clean and it looked clean the carpet was new in my room so I would definitely stay again not a modern hotel by no means on the inside but it looks like they are trying to fix it up and make it nice
於 2019 年 1 月住了 1 晚

6/10 一般

真實旅客

於 2019 年 1 月住了 1 晚

6/10 一般

Brittany (Warsaw)

不滿：整潔度、住宿狀況和客房舒適度
於 2018 年 12 月住了 1 晚

6/10 一般

真實旅客

讚好：職員與服務
於 2018 年 12 月住了 1 晚

8/10 不錯

Davida

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 6 月住了 1 晚

8/10 不錯

Katheryn

讚好：職員與服務和客房舒適度
Served its purpose
Staff was friendly and the room served its purpose however, I will stay at the Quality Inn (have previously stayed there) just across the street should I need to travel there again.
於 2018 年 6 月住了 1 晚

6/10 一般

真實旅客

不滿：住宿狀況
於 2018 年 6 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 6 月住了 2 晚

4/10 欠佳

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
於 2018 年 5 月住了 2 晚

10/10 優異

Brian

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay
Was a great stay. He waited at the d.c. or for us. Was no problem extending the stay. Was just great