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阿爾伯瑪律貝斯特威斯特酒店的評價

2.5 out of 5
阿爾伯瑪律貝斯特威斯特酒店
2300 US Highway 52 N, Albemarle, NC

評價

8.6

優異

10 分評分，優異；447 則評價中有 242 則" "
8 分評分，不錯；447 則評價中有 124 則" "
6 分評分，一般；447 則評價中有 47 則" "
4 分評分，欠佳；447 則評價中有 18 則" "
2 分評分，很差；447 則評價中有 16 則" "

8.6/10 

整潔度

9.2/10 

職員與服務

8.2/10 

設施服務

8.2/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

Danielle

讚好：整潔度、職員與服務和住宿狀況
Friendly staff.
於 2024 年 4 月住了 1 晚
melissa 於 2024年4月26日的回應
glad to hear that you enjoyed your stay with us

10/10 優異

Ron

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was great!
於 2024 年 4 月住了 1 晚
Beth 於 2024年4月22日的回應
Thank You and glad you had a great stay.

8/10 不錯

Tom

讚好：整潔度、職員與服務和住宿狀況
😁
於 2024 年 4 月住了 1 晚
melissa 於 2024年4月12日的回應
we are glad that you choose to stay with us and thank you for the review

2/10 很差

lizeth

伴侶同遊, 商務旅客
不滿：整潔度、設施服務和住宿狀況
The first room we get was absolutely nasty, dirty, even the bathroom. We ask for another bedroom and the bathroom was super dirty; like never was cleaned before. Absolutely disgusting experience.
於 2024 年 4 月住了 1 晚
Monica, Front Desk 於 2024年4月7日的回應
I apologize on behalf of the staff. We have been experiencing ongoing staffing issues and short staffed. Sorry for the inconvenience during your stay.

10/10 優異

Michael (Oxford)

讚好：職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Monica, Front Desk 於 2024年4月7日的回應
Thank you for choosing to stay with us and the rating of 5/5!

2/10 很差

Wylie

家人同遊
不滿：設施服務和住宿狀況
The room is old. It had been updated but it’s still very old and dated feeling. The bed is not on a box spring. It’s on a base that has springs of some sort. Every time you turn the springs pop and echo. The pillows are about the size of couch pillows. We had 6 of them on the bed and it was still super uncomfortable. When we arrived back at the hotel in the evening we realized that several vehicles in the parking lot had people sleeping in the cars. We told the manager about this and she said she was going to have to run them off. Apparently it has become a problem recently. In the morning the vehicles were still there. We also witnessed some sort of “deal” in the parking lot. It’s just not a “safe” spot and we would not stay there again. Breakfast was good. That’s the bright spot for our stay.
於 2024 年 3 月住了 1 晚
melissa 於 2024年3月25日的回應
.I am sorry that you did not enjoy or feel safe.I want to assure you that this area is safe.

8/10 不錯

JOHN

讚好：整潔度、職員與服務和住宿狀況
Exactly what I expected, staff was very friendly!
於 2024 年 3 月住了 1 晚
Monica, Front Desk 於 2024年3月22日的回應
Thank you so much for staying with us and the rating 4 out of 5!

6/10 一般

Joe

讚好：整潔度和住宿狀況
不滿：職員與服務
Got up in the morning to take a shower, but there was no shower curtain. I was told they are having trouble keeping housekeeping staff. Other than that the hotel was pretty nice.
於 2024 年 2 月住了 1 晚
Beth 於 2024年2月19日的回應
Glad everything was good but for that and really sorry for the inconvenient.

10/10 優異

Stephen

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice facility and very friendly staff
於 2024 年 2 月住了 1 晚
Beth 於 2024年2月13日的回應
Thank you and glad you had a nice stay.

4/10 欠佳

Shannon

不滿：整潔度、職員與服務和住宿狀況
My room was not cleaned floor dirty. My sheets were yellowed batheroom door had white stuff on it mold under a soap in the. Shower. It was gross.
於 2024 年 1 月住了 1 晚
melissa 於 2024年2月2日的回應
sorry we did not meet up to your expectations but we are working on this issue

10/10 優異

christopher

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place. Great staff...not the cheapest place in the area..but you definitely got what you paid for.
於 2024 年 1 月住了 2 晚
melissa 於 2024年1月21日的回應
Christopher thank you for taking the time to leave feedback.We are glad that you choose us and that we meet up to you r expectations .Hope to see you again

10/10 優異

Justin

讚好：整潔度、住宿狀況和客房舒適度
Pleasent stay.
The stay was pleasent. The front desk staff were easy and courtious. The house keepers were kind and kept out of the way. For the price I paid it was above expected.
於 2024 年 1 月住了 2 晚
melissa 於 2024年1月10日的回應
we are glad that you enjoyed your stay

10/10 優異

Rhonda

家人同遊
讚好：整潔度和職員與服務
The area behind the hotel was a nice safe neighborhood where I was able to put in a 6 mile run. Also, the staff was super helpful. As an example, I forgot my running hat in the bathroom. They called me and they volunteered to mail it to me! That is great service!
於 2024 年 1 月住了 1 晚
melissa 於 2024年1月10日的回應
glad we were abler to make your stay great and hope to see you again

8/10 不錯

Susan

家人同遊
讚好：整潔度、職員與服務和住宿狀況
breakfast spread was great - even had thawed berries for the waffles. rooms were clean, always love when they've replaced old carpets with linoleum, feels much cleaner.
於 2023 年 12 月住了 3 晚
Monica, Front Desk 於 2023年12月27日的回應
Thank you for choosing to stay with us at Best Western Albemarle Inn and for your feedback/4 out of 4 rating. We appreciate your business and hope to see you again soon!

8/10 不錯

Michael (Oxford)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
melissa 於 2023年12月18日的回應
thank you for staying and us and glad you enjoyed your stay

8/10 不錯

Cedric

商務旅客
讚好：職員與服務、設施服務和住宿狀況
Good hotel for the $$
於 2023 年 12 月住了 1 晚
melissa 於 2023年12月11日的回應
thank you fer the 4 stars

8/10 不錯

Nicole

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
melissa 於 2023年12月11日的回應
that yuo for staying with us and we are glad that you enjoyed your stay

4/10 欠佳

真實旅客

家人同遊
Eh, what kind of stains are those?
The woman checking us in was so sweet, and enjoyable. However, our room was not- there were stains on one of two chairs, like a couple having a ‘fun time’ if you know what I mean…disgusting. The decorative pillow on the bed had a stain, too. There was hair on the towels, and on the floor that was NOT ours. The bathroom had mold all around the ceiling, and around the door. There was also no exhaust fan. This placed was outdated. But at least we made it through the night. Check out, the woman was sweet, and I told her about the stains, and she apologized deeply, but .. still, ew. The only thing I liked were the reading lights attached to the bed frame.
於 2023 年 10 月住了 1 晚
melissa 於 2023年12月11日的回應
we are sorry that we did not meet up to your expectations

6/10 一般

Angela

家人同遊
不滿：整潔度和住宿狀況
There was hair in the bed as well as on the bathroom floor and shower, which was not mine. Ewh! Front desk was friendly. Nice to have fridge and microwave in the room.
於 2023 年 11 月住了 1 晚
melissa 於 2023年11月28日的回應
sorry that we did not meet up to you r expectations.we are working on training better staff

8/10 不錯

Lynda

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy access and friendly atmosphere
於 2023 年 11 月住了 2 晚
melissa 於 2023年11月28日的回應
we ar glad that you enjoyed your stay

10/10 優異

Tina

家人同遊
讚好：設施服務和住宿狀況
The staff was friendly. I also took advantage of having laundry facilities available! The morning breakfast and visiting with other travelers was enjoyable. I’ll be back next time I visit my family in the area.
於 2023 年 11 月住了 5 晚
melissa 於 2023年11月28日的回應
thanks for staying with us and we enjoyed your company

8/10 不錯

Carla

於 2023 年 11 月住了 1 晚
melissa 於 2023年12月18日的回應
thank you for staying with us

10/10 優異

Jerod

讚好：職員與服務和住宿狀況
The property was extremely clean, the air worked great, the bed was comfortable, whatever we needed they provided, and the breakfast was good. The only issue I had was hair on the bathroom floor. I would stay here again because of the staff and the comfortable room.
於 2023 年 11 月住了 1 晚
melissa 於 2023年11月20日的回應
let me apologize for the hair on the floor and we try really hard to do our best and we appreciate your business and glad that you enjoyed it thanks again for staying with us

10/10 優異

Richard (Goldsboro)

讚好：整潔度、職員與服務和住宿狀況
Would stay here again
於 2023 年 11 月住了 1 晚
melissa 於 2023年11月16日的回應
we glad that you will be coming back to see us again and thank you for taking the time to leave a review

8/10 不錯

Charles G

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 3 晚
Monica, Front Desk 於 2023年11月10日的回應
Thank you for staying with us, for your feedback, and rating 8/10.

10/10 優異

Sherilyn (Alexander)

於 2023 年 11 月住了 1 晚
melissa 於 2023年12月4日的回應
thank you for the 5 out of 5 and we are glad that you enjoyed your stay with us

8/10 不錯

Clinton

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property itself was fine. I didn’t feel safe parking behind the building with no security around
於 2023 年 11 月住了 4 晚
melissa 於 2023年11月6日的回應
we are sorry that you did not feel safe but rest assure we are very safe and secured

6/10 一般

Ronald

家人同遊
讚好：職員與服務
於 2023 年 10 月住了 1 晚
melissa 於 2023年10月31日的回應
thank you for staying with us

10/10 優異

John D

讚好：職員與服務和客房舒適度
The front desk staff were very friendly and helpful as we were unfamiliar with the area.Brianna and Melissa, specifically, provided information on where to eat and how to get around.The location made it very easy to get to the sights we came to see.The hotel room was adequate but definitely showing wear. The bed was comfortable enough but not great, same for the bed pillows.Doors slamming, feet pounding, loud carsin the middle of the night were not conducive to sleep. Of course all the variables can’t be controlled. All in all, it was an ok stay.
於 2023 年 10 月住了 2 晚
melissa 於 2023年10月29日的回應
wen are glad that we helped you find a good place to eat and we sorry about the noises

6/10 一般

Mandy (Newton)

讚好：職員與服務
於 2023 年 10 月住了 1 晚
melissa 於 2023年10月27日的回應
thank you for staying with us

10/10 優異

Richard

於 2023 年 10 月住了 1 晚
melissa 於 2023年10月24日的回應
we are glad that you enjoyed your stay

8/10 不錯

Michael

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
melissa 於 2023年10月23日的回應
thank you for the 4 stars

10/10 優異

Mary

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Excellent staff! Clean room
於 2023 年 10 月住了 1 晚
melissa 於 2023年10月15日的回應
thank you for the 5 stars

8/10 不錯

真實旅客

商務旅客
讚好：整潔度和客房舒適度
於 2023 年 10 月住了 2 晚
Monica, Front Desk 於 2023年10月10日的回應
Thank you for staying with us and your feedback/8 out of 10 rating. We appreciate you!

10/10 優異

Tina

讚好：整潔度、職員與服務和住宿狀況
Courteous staff and was attentive to an issue with the air unit that was making unusual noises. I recommend a good stay☺️
於 2023 年 10 月住了 1 晚
Beth 於 2023年10月9日的回應
Thank you and glad you had a good stay.

10/10 優異

James

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean. Nice friendly staff. Good location. Nice breakfast.
於 2023 年 10 月住了 1 晚
Monica, Front Desk 於 2023年10月7日的回應
Thank you for staying with us, for your feedback, and 5/5 rating. We appreciate you!

10/10 優異

devonia

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was a great stay and very friendly staff. Very clean facilities.
於 2023 年 9 月住了 2 晚
melissa 於 2023年10月2日的回應
glad that we did meet up to your expectations

4/10 欠佳

Art

商務旅客
不滿：整潔度和客房舒適度
Had a business trip and staff in the morning was load cleaning the room next to me and woke me up. Cleanliness of hotel is poor.
於 2023 年 9 月住了 1 晚
Monica, Front Desk 於 2023年9月28日的回應
I apologize on behalf of our staff for any inconvenience that you may have encountered during your stay. We have new trainees and have an ongoing turnover of staff. We are striving to rectify that issue to improve guest experience. Thank you for your feedback!

10/10 優異

Lisa

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great customer service, The staff was friendly and professional
於 2023 年 9 月住了 1 晚
melissa 於 2023年9月25日的回應
glad you enjoyed your stay

10/10 優異

Elizabeth

讚好：整潔度、職員與服務、設施服務和住宿狀況
I was attending a reunion and this hotel was within an easy distance to it. There were restaurants close by also.
於 2023 年 9 月住了 2 晚
Monica, Front Desk 於 2023年9月24日的回應
Thank you so much for choosing to stay with us and for your feedback/rating 5/5! Come back anytime! We will be glad to have you back!

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務和客房舒適度
於 2023 年 9 月住了 1 晚
Monica, Front Desk 於 2023年9月23日的回應
Thank you for choosing Best Western Albemarle Inn and your feedback/rating 8/10!

6/10 一般

Leanne

於 2023 年 9 月住了 1 晚
melissa 於 2023年9月22日的回應
thank you for the feedback

10/10 優異

Christopher

於 2023 年 5 月住了 1 晚
melissa 於 2023年9月19日的回應
we would like to say thank you for staying and glad that you enjoyed your stay hope to see you soon

10/10 優異

John

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We stay here every time we hike at Morrow Mountain State Park
於 2023 年 9 月住了 1 晚
melissa 於 2023年9月17日的回應
glad that you enjoyed your stay

6/10 一般

Joya

商務旅客
讚好：整潔度、職員與服務和客房舒適度
The room was clean. Room smelled like mildew. Air conditioner wasn't so cool at times. Bed was comfortable.
於 2023 年 9 月住了 1 晚
melissa 於 2023年9月12日的回應
we are sorry for not meeting up to all of your expectations

10/10 優異

Jodi

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Check in was friendly and accommodating.
於 2023 年 9 月住了 1 晚
Monica, Front Desk 於 2023年9月10日的回應
Thank you for staying with us and for your feedback (5 out of 5 rating)! Hope to see you again soon!

10/10 優異

KIM

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff and service was great.
於 2023 年 8 月住了 4 晚
melissa 於 2023年9月5日的回應
thank you so much for the 5 stars we appreciate you and your family

10/10 優異

Christopher

伴侶同遊
讚好：職員與服務
不滿：住宿狀況
I know that housekeeping staff is very limited, buy they need to do a much better job. I won't go into details, but i won't stay there again.
於 2023 年 9 月住了 1 晚
melissa 於 2023年9月3日的回應
sorry for not meeting up to your expectations

6/10 一般

Debbie

家人同遊
讚好：職員與服務
Bed was comfortable. Room not completely clean. Inside of bathtub very slippery. Piles of towels outside of rooms because sign stated that there was no one to clean rooms so just put towels and trash outside of room.
於 2023 年 8 月住了 1 晚
melissa 於 2023年8月31日的回應
we are sorry for any inconvenience this may have cause we are adding new people to help with this.

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
melissa 於 2023年8月29日的回應
sorry we did not meet up to your expectations