Albertville Hotel with Pool

"Staff was absolutely awesome!!! I made the reservation, then realized I would be extremely late. I called to let them know and they accomodated me so well checked me in prior to midnight then confirmed my ID when I arrived just before 3 A.M., in fact made me feel so welcome it was a breath of fresh air when compared to other hotels that have stated they can't even let me stay when I check in after midnight! Room was excellent...not sure if it was intentional but lights were on when I opened up my room which made it feel welcoming as well and the room was nicely updated, breakfast was pretty good included hot food all of which was great! Security guard was awesome!!! "

"Check in was horrible. The guy checking us in was MIA for about 15 minutes. Showed up with a negative attitude and overwhelmed. Put us in a dirty room. Seemed like that was no big deal with assigning us another room. A lot of people hanging around. Pool area was dirty, no towels. Questionable crowd hanging out in there so we decided not to use it even tho that was the primary reason for selecting that hotel in that area. Free breakfast the next morning was better than we expected. Even offered Greek yogurt, which was nice to see. "

"Breakfast wasn't anything special. Very small selection. Our room was clean, but the bed was very uncomfortable. The sheets were rough and scratchy and the comforter was extremely lumpy. The TV was terrible to operate. The lady at the front desk seemed confused and her English was almost impossible to understand."

"I liked the staff. Very helpful. Did not like the bathroom. Toilet had to be flushed twice to flush and the was not clean."

"Everything was perfect"

"Breakfast was not fresh "

"Nice clean rooms and clean hotel."

"The staff were waiting and had everything ready for our late arrival. The room was clean and room temp was easy to control. The bathroom was clean and in good condition. The breakfast was basic but most places don't offer it at all anymore. We weren't there for very long but had no issues."

"Great place to stay. Clean , friendly,"