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阿爾伯克爾基住宅區希爾頓花園酒店的評價

3 out of 5
阿爾伯克爾基住宅區希爾頓花園酒店
6510 Americas Pkwy Ne, Albuquerque, NM

評價

8.4

很好

10 分評分，優異；1003 則評價中有 521 則" "
8 分評分，不錯；1003 則評價中有 250 則" "
6 分評分，一般；1003 則評價中有 117 則" "
4 分評分，欠佳；1003 則評價中有 75 則" "
2 分評分，很差；1003 則評價中有 40 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

7.8/10 

設施服務

8.6/10 

住宿狀況

8.2/10 

環保程度

評價

4/10 欠佳

Yuchi

讚好：整潔度和職員與服務
除了高速边上很吵。空调很吵。都还不错

10/10 優異

Qian

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Mohamed (Las Vegas)

讚好：整潔度和住宿狀況
於 2024 年 5 月住了 5 晚
Hotel Management 於 2024年5月23日的回應
Thank you for your review!

8/10 不錯

Amelia

家人同遊
讚好：整潔度、職員與服務和設施服務
You guys are doing great thou, the services
於 2024 年 5 月住了 1 晚
Hotel Management 於 2024年5月20日的回應
Thank you for your feedback, Amelia.

8/10 不錯

Patrick

家人同遊
讚好：設施服務
They are doing work on hotel so there’s a little mess. But very nice place
於 2024 年 4 月住了 2 晚
Hotel Management 於 2024年4月27日的回應
Thanks for your feedback. We hope you'll visit us again in the future, to see the full remodel!

4/10 欠佳

Shantel

多人同遊
讚好：整潔度
不滿：住宿狀況
Doing construction, our electricity went out. The elevators sounded like they were gonna break any minute. It’s fine to be doing construction but put it up on your site cause it’s inconvenient for ppl that have surgery or things of urgency as such.
於 2024 年 4 月住了 2 晚
Hotel Management 於 2024年4月9日的回應
Thank you for your feedback. Our hotel is currently undergoing renovations as you know. We do have this information listed on both our website and other booking websites. We are very sorry that you were not aware of these renovations. We do hope you will consider staying us again in the future, to see the completion of these renovations!

10/10 優異

Marisa (Albuquerque)

於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年5月2日的回應
Marisa, thank you for your review! We hope to see you again soon!

6/10 一般

Karri

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The hotel was ok but there was no parking for if your towing a trailer. Also the ice machine didn’t work on our floor
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月8日的回應
Thank you for your feedback. As you know, we are undergoing renovations, so we do have limited parking at the moment. Thank you.

10/10 優異

Timothy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff and beautiful property
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月5日的回應
Thank you for your feedback, Timothy. We hope to see you again soon!

10/10 優異

Dolores

讚好：整潔度、職員與服務、設施服務和住宿狀況
Bernadette and Amanda made the stay memorable!
於 2024 年 3 月住了 2 晚
Hotel Management 於 2024年4月2日的回應
Thank you, Dolores, for your feedback. We hope to see you again soon!

10/10 優異

verlyncia

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年4月1日的回應
Thank you for your feedback. We hope to see you again soon!

10/10 優異

Shane

家人同遊
Great for conditions, the property is currently renovating so expect some minor inconveniences at the moment.
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月25日的回應
Thanks for your review, Shane. We hope you'll come back soon to see all of the renovations we are doing!

10/10 優異

Gregory

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Renovations were in progress.
於 2024 年 2 月住了 2 晚
Hotel Management 於 2024年3月19日的回應
Thank you for your review, Gregory. We hope to see you again soon!

4/10 欠佳

Jack

讚好：整潔度和住宿狀況
不滿：職員與服務
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月18日的回應
Thank you.

8/10 不錯

Alicia

讚好：整潔度、職員與服務和住宿狀況
It was nicez
於 2024 年 3 月住了 3 晚
Hotel Management 於 2024年3月14日的回應
Thank you for your revew, Alicia.

10/10 優異

joAnne

家人同遊
不滿：設施服務和住宿狀況
Under construction which is definitely needed. I would not have stayed had I known the building was under contruction. Parking was terrible. First time I go to a Hilton where they don't ask if I am a Hilton Honors member.
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月11日的回應
Thanks for your review, JoAnne. We are definitely under renovation right now, but we cannot wait to be able to show you our new and improved hotel in just a few months! We hope to see you again.

10/10 優異

Nicole

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 6 晚
Hotel Management 於 2024年2月29日的回應
Thank you for your review, Nicole! We hope to have you as our guest again soon!

6/10 一般

Colleen

於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年3月22日的回應
Thank you for your review, Colleen.

10/10 優異

Jane

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月23日的回應
Thank you for your review, Jane!

8/10 不錯

Kirby

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月15日的回應
Thanks, Kirby, for your review.

6/10 一般

Spencer

Remodel in progress; desk staff overall needs to be more professional
於 2024 年 2 月住了 3 晚
Hotel Management 於 2024年2月5日的回應
Thank you for your feedback.

2/10 很差

Debbie

多人同遊
不滿：整潔度、職員與服務和住宿狀況
I was checked into a room and given room entrance cards. I left the hotel to go pick up my bf at the airport. When we got back to the hotel my room cards were not working. They were not working because they checked in another hotel guest into the same room they had earlier checked me into! Incompetent front desk person. He didn’t even apologize for his error. This hotel is under a much needed renovation. Rooms are run down, old stinky carpets. I had to go out and purchase room deodorant because the room smelled so bad. I would choose another hotel. There are better choices in the same area.
於 2024 年 1 月住了 4 晚
Hotel Management 於 2024年1月30日的回應
Thank you for your review, Debbie. We are very sorry to hear you had a less than satisfactory experience. We appreciate your feedback and will be sure to address these concerns with our team. We are in the process of renovating all of our guest rooms, and we do hope you will give us another try in the future. Thank you.

10/10 優異

Amanda (Kenosha)

家人同遊
讚好：設施服務
Very nice place to stay.
於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年1月15日的回應
Thank you for your review, Amanda.

10/10 優異

Mary Ann

家人同遊
讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年1月15日的回應
Thank you for your review, Mary Ann.

8/10 不錯

omar (el paso)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
breakfast incluide
於 2023 年 12 月住了 3 晚
Hotel Management 於 2024年2月5日的回應
Thank you for your review. Hilton Garden Inn hotels offer a cooked-to-order breakfast for an additional charge. This allows you to choose your breakfast and receive high quality ingredients prepared by a Chef. Thank you for your stay.

10/10 優異

Beau

於 2023 年 12 月住了 2 晚
Hotel Management 於 2024年1月30日的回應
Thank you for your review, Beau.

8/10 不錯

Christopher

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Hotel Management 於 2024年1月4日的回應
Thank you for your review!

10/10 優異

Renee

於 2023 年 12 月住了 1 晚
Hotel Management 於 2024年1月15日的回應
Thank you for your review, Renee.

8/10 不錯

Theresa

於 2023 年 12 月住了 1 晚
Hotel Management 於 2024年1月4日的回應
Thanks for your review, Theresa!

2/10 很差

Christopher

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The heater in the room did not work. There were no bath tub in the bathroom. I over paid for the hotel with ton of issues. The front desk was not helpful.
於 2023 年 12 月住了 2 晚
Hotel Management 於 2024年1月4日的回應
Thank you for your review, Christopher. We are very sorry to hear you had a less than satisfactory experience. We appreciate your feedback and will be sure to address these concerns with our team.

10/10 優異

Bill

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Hotel Management 於 2024年1月4日的回應
Thanks for your review, Bill!

10/10 優異

Chad

讚好：整潔度、設施服務和住宿狀況
What
於 2023 年 11 月住了 1 晚
Hotel Management 於 2024年1月4日的回應
Thank you for your review, Chad!

4/10 欠佳

Stephen

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
Never again
Staff member told us to remove everything in our vehicle or it would be stolen. Poor security and outdoor lighting.
於 2023 年 12 月住了 1 晚
Hotel Management 於 2024年1月4日的回應
Thank you for your review, Stephen. We ask our guests not to leave valuables in their vehicle as a precaution, especially during the Holiday Season. We hope your will consider staying with us again in the future.

8/10 不錯

Ann (College Station)

伴侶同遊
讚好：整潔度和職員與服務
Breakfast option was priced too high for what you could get - we went elsewhere.
於 2023 年 12 月住了 1 晚
Hotel Management 於 2024年1月4日的回應
Thank you for your feedback, Ann.

8/10 不錯

Laverne

讚好：整潔度、職員與服務、設施服務和住宿狀況
The bathroom sink was not draining and light bulbs needed to be replaced in the bedroom and bathroom. I told the front desk when I left and I don’t know if repair were made.
於 2023 年 11 月住了 1 晚
Hotel Management 於 2024年1月4日的回應
We are very sorry to hear that you had a less than satisfactory experience with us. We appreciate your feedback and will be sure to address the concerns you mentioned.

4/10 欠佳

Shawn (Farmington)

親子同遊
讚好：設施服務
不滿：住宿狀況
Air conditioner was broken, kept turning on and off during the night. Too late to ask for another room, no compensation was given
於 2023 年 11 月住了 1 晚
Hotel Management 於 2024年1月4日的回應
We are very sorry to hear that your stay was less than satisfactory. We appreicate your feedback and will be sure to address the AC issue you mentioned. Thank you.

2/10 很差

Alicia

於 2023 年 11 月住了 1 晚
Hotel Management 於 2024年1月4日的回應
We are very sorry to see that you had a less than satisfactory experience. Please feel free to reach out to us to discuss your stay in further detail.

10/10 優異

Amber

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 4 晚
Hotel Management 於 2024年1月4日的回應
Thanks for your review, Amber.

2/10 很差

Ricardo

伴侶同遊
This was NOT A HILTON hotel like I’ve seen a Hilton Hotel…… The key to get in the entrance didn’t work right….for the price we paid and no free breakfast is unheard of…..the room is nothing the size of a Hilton Hotel We’ve stayed in ….There was NO parking we had to park at a restaurant next door…..We will never stay at that Hilton ever and have doubts about even staying at a Hilton anymore….especially for the price…..
於 2023 年 11 月住了 1 晚
Hotel Management 於 2024年1月4日的回應
Thank you for your feedback, Ricardo. We are very sorry to hear that you had a less than satisfactory experience. We appreciate your feedback. We will be starting hotel renovations soon. We hope you will consider staying with us again in the future so that we can provide you with the level of service you have come to expect from a Hilton Hotel.

10/10 優異

Janice

於 2023 年 11 月住了 2 晚
Hotel Management 於 2024年1月4日的回應
Thanks for your review, Janice!

10/10 優異

Randall

於 2023 年 11 月住了 1 晚
Hotel Management 於 2024年1月4日的回應
Thanks for your review, Randall.

10/10 優異

David

於 2023 年 11 月住了 1 晚
Hotel Management 於 2024年1月4日的回應
Thanks for your review, David!

8/10 不錯

Mark

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Front Desk staff were all excellent in helping and service to the guests!
於 2023 年 10 月住了 1 晚

10/10 優異

Michael

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Convient location
於 2023 年 10 月住了 1 晚

10/10 優異

Nancy

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Great stay , close to everything
於 2023 年 10 月住了 1 晚

10/10 優異

Martin

於 2023 年 10 月住了 3 晚

10/10 優異

Sarah

於 2023 年 9 月住了 1 晚

10/10 優異

omar (el paso)

於 2023 年 9 月住了 1 晚

8/10 不錯

Dal

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The location was quiet and clean. The service that I received from the front desk was amazing and fast.
於 2023 年 9 月住了 1 晚

10/10 優異

Brandy

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚