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新墨西哥阿爾伯克基 - 南 - 機場 6 號汽車旅館的評價

2 out of 5
新墨西哥阿爾伯克基 - 南 - 機場 6 號汽車旅館
1000 Avenida Cesar Chavez Southeast, Albuquerque, NM

評價

5.2
10 分評分，優異；1000 則評價中有 183 則" "
8 分評分，不錯；1000 則評價中有 148 則" "
6 分評分，一般；1000 則評價中有 122 則" "
4 分評分，欠佳；1000 則評價中有 140 則" "
2 分評分，很差；1000 則評價中有 407 則" "

5.4/10 

整潔度

6.4/10 

職員與服務

4.6/10 

設施服務

5.0/10 

住宿狀況

4.2/10 

環保程度

評價

10/10 優異

真實旅客

於 2019 年 8 月住了 3 晚

2/10 很差

andrew

讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Loud party place, I needed sleep. Bugs. Place falling apart. Only positive was staff who was nice.
於 2024 年 5 月住了 1 晚

4/10 欠佳

Robert

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Was not happy at all. The room had a bad smell and not to clean
於 2024 年 5 月住了 1 晚

4/10 欠佳

Ella

伴侶同遊
不滿：整潔度、職員與服務和住宿狀況
Very Dirty
於 2024 年 4 月住了 1 晚
Brand Experience Team 於 2024年5月7日的回應
Hi Ella,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Maz K.#Team6

2/10 很差

Keith

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
No bed bugs No towels No Wi-fi No trash can No tables, counters, shelves No chairs Cigarette burns on sheets, bathroom fixtures shower drain very sluggish. dirty floor It did however have a bed and a toilet that worked
於 2024 年 4 月住了 1 晚
Brand Experience Team 於 2024年5月1日的回應
Hi Keith, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

6/10 一般

Scott

不滿：整潔度、設施服務和住宿狀況
Wouldn’t stay here again.
於 2024 年 4 月住了 1 晚
Brand Experience Team 於 2024年4月23日的回應
Hi Scott,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 很差

John

多人同遊
不滿：設施服務和住宿狀況
No coffee tonight or tomorrow. No breakfast of any kind tomorrow. The door looked like it had been jimmied but it seemed locked for now. But what do you expect for $50 plus tax?
於 2024 年 3 月住了 1 晚
Brand Experience Team 於 2024年4月1日的回應
Hi John, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

10/10 優異

John

讚好：整潔度、職員與服務和住宿狀況
...
於 2024 年 3 月住了 1 晚
Brand Experience Team 於 2024年4月1日的回應
Hi John, Thank you for the 5-star rating!Natalie #Team6

6/10 一般

Matthew

讚好：職員與服務
不滿：整潔度
Bathroom needed a deep cleaning. Stains on towels.
於 2024 年 3 月住了 1 晚
Brand Experience Team 於 2024年4月1日的回應
Hi Matthew, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie #Team6

2/10 很差

Argelia

親子同遊
不滿：整潔度、職員與服務和住宿狀況
Staff super rude. Hugh lack of customers service. Couldn't stay in the room was stinky, filthy. Beds were not done correctly. Floor with hair. The front desk girl was super unfriendly. I requested a refund. Still waiting for it. Other people smoking in rooms.
於 2024 年 3 月住了 1 晚
Brand Experience Team 於 2024年3月27日的回應
Hi Argelia,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 很差

Andrew

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Bed bugs and cockroaches... I refuse to stay.. I had to inspect before checking in and I made it clear I'm not to be charged.
於 2024 年 3 月住了 1 晚
Brand Experience Team 於 2024年3月27日的回應
Hi Andrew,We take bed bugs reports very seriously and sincerely apologize for your experience. Please know that we are on high alert regarding all reports of pest and are mindful to monitor our rooms in order to address and treat for any issues if we discover them. Thank you again for bringing this matter to our attention and we appreciate your patronage. We would like to discuss your experience and ask that you use the Contact Us feature on our website to connect with us.Maz K.#Team6

4/10 欠佳

Conor

寵物同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Bad even for a Motel 6.
於 2024 年 3 月住了 1 晚
Brand Experience Team 於 2024年3月27日的回應
Hi Conor,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 很差

bryan

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
This place was disgusting. I don’t leave reviews but if you have a chance to stay somewhere else I would. Room was filthy and my bed sheet was just turned inside out and was covered in hair.
於 2024 年 3 月住了 1 晚
Brand Experience Team 於 2024年3月27日的回應
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 優異

John

讚好：整潔度、職員與服務和住宿狀況
Easy check in. Comfortable and quiet
於 2024 年 3 月住了 1 晚
Brand Experience Team 於 2024年3月27日的回應
Hi John, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

2/10 很差

Leslie (Las Cruces)

不滿：整潔度和住宿狀況
於 2024 年 3 月住了 2 晚
Brand Experience Team 於 2024年3月21日的回應
Hi Leslie,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 很差

debbie

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Arrived at 8 pm to window check in. Could not tell us exactly where the room was! Lugged stuff up stairs to find someone was already in that room! Went back and asked for ground floor. Was told only had one GF available. Room was dirty, blood on corner of pillowcase and tv did not work. Was also told internet was down. Sketchy people around. Just horrid.
於 2024 年 3 月住了 1 晚
Nancy Y. 於 2024年3月19日的回應
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 很差

Richard

Missing light bulbs. No TV reception, ants all over the place when we woke up. The receptionist didn’t care. Got the hell out of there there quickly!
於 2024 年 3 月住了 1 晚
Brand Experience Team 於 2024年3月12日的回應
Hi Richard,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

2/10 很差

Cristian

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
I booked a room for 2 nights and another for one night. The second room was for my father in law who was coming in on the second day. Upon arrival to the room was a strong odor of cigarette which was terrible for a "non smoking" room. The toilet was filthy and the tub was also filthy to the point where we didnt use the toilet nor shower. We got there at midnight so all we wanted to do was sleep and too late to find another hotel at that time. We woke up with headaches from the cigarette smell. As soon as we woke up we left and cancelled the second night and also the second room. We booked at La Quinta Inn which was similar pricing but way better 10/10!!! Cant believe this facility is allowed to rent out rooms in this condition.
於 2024 年 3 月住了 2 晚
Brand Experience Team 於 2024年3月12日的回應
Hi Cristian,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 很差

Krairut

讚好：職員與服務
不滿：整潔度和住宿狀況
Strong cigarette smell in the room.
於 2024 年 2 月住了 1 晚
Brand Experience Team 於 2024年3月12日的回應
Hi Krairut,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 很差

John

不滿：整潔度、職員與服務和住宿狀況
My problem was I could not check in when I had intended. They did not have the room available. I tried to get my money back through Expedia and they would not give it to me. And Motel 6 would not honor it. I paid for nothing. I will never, use Expedia again for anything
於 2024 年 2 月住了 1 晚

2/10 很差

Sharon

不滿：整潔度、職員與服務、設施服務和住宿狀況
HANDS DOWN THE WORST PLACE I HAVE EVER STAYED !! Don't know what housekeeping does, but I'll tell you they dont clean or know how to. NEVER paid for a hotel that provides a cold ass shower because theres no hot water. All in all , just a HORRIBLE place to go/stay. Felt UNSAFE my entire night.
於 2024 年 2 月住了 1 晚
Brand Experience Team 於 2024年3月6日的回應
Hi Sharon,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 優異

Linda

讚好：整潔度、職員與服務和客房舒適度
於 2024 年 2 月住了 3 晚
Brand Experience Team 於 2024年3月8日的回應
Hi Linda, Thank you for the perfect rating!Natalie #Team6

6/10 一般

john

讚好：職員與服務和客房舒適度
Floor still had debris on it. No toilet paper or water cups. Strong order of disinfectant. Cleared after leaving windows and door open and fan on for one hour.
於 2024 年 2 月住了 1 晚
Brand Experience Team 於 2024年2月27日的回應
Hi John,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 優異

Linda

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 6 晚
Brand Experience Team 於 2024年2月27日的回應
Hi Linda,Thank you for the perfect rating!Lilith#Team6

2/10 很差

Evan

於 2024 年 2 月住了 1 晚

8/10 不錯

Eduardo

讚好：職員與服務
於 2024 年 2 月住了 2 晚

2/10 很差

Maritta

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Not clean nor safe
This was worst experience ever, we checked out immediately after looking at room. Dirty, unsafe, vagrants around building.
於 2024 年 1 月住了 1 晚
Brand Experience Team 於 2024年2月14日的回應
Hi Maritta,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 一般

Clyde

家人同遊
讚好：職員與服務
Staff was polite and friendly
於 2024 年 1 月住了 1 晚
Brand Experience Team 於 2024年2月14日的回應
Hi Clyde,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

10/10 優異

Linda

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

2/10 很差

Jens

家人同遊
不滿：整潔度、職員與服務和住宿狀況
This is the dirtiest hotel I have ever stayed in. And management and staff couldn't care less. We changed room as the first one was dirty and stank of cigarettes. The next room was even dirtier.
於 2024 年 1 月住了 2 晚
Brand Experience Team 於 2024年2月7日的回應
Hi Jens,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 很差

Jeanne

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
It took three rooms. First had stains all over the comforter and sticky floor. Second room they sent me to was occupied already. Third room still had a sticky floor, the tv didn't work and light bulbs were burnt out. They were supposed to refund this night but never did.
於 2024 年 1 月住了 1 晚
Brand Experience Team 於 2024年2月7日的回應
Hi Jeanne,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 不錯

Kim

於 2023 年 12 月住了 2 晚

4/10 欠佳

Ana

家人同遊
不滿：設施服務和住宿狀況
Toilet and floor near beds were dirty. Tub drain needed clearing. NO towels in the room: requested, but did not receive for several hours.
於 2023 年 12 月住了 1 晚
Brand Experience Team 於 2023年12月26日的回應
Hi Ana, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 很差

Andrew

伴侶同遊
讚好：整潔度和住宿狀況
不滿：職員與服務和設施服務
Terrible
於 2023 年 12 月住了 1 晚
Brand Experience Team 於 2023年12月26日的回應
Hi Andrew, We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 很差

William

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
This was the absolute worst property. I’ve stayed at recently. Two cockroaches on the wall as I entered didn’t help anything. They didn’t even supply toilet paper. Had to check in by standing outside in the cold. Please do not stay here.
Brand Experience Team 於 2023年12月20日的回應
Hi William, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

2/10 很差

Raman

於 2023 年 11 月住了 1 晚

4/10 欠佳

Ashley

於 2023 年 11 月住了 1 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
This location is the worst I've ever seen. So run down. - Dirty feeling - A/C - Fan did not even work - Toulel seat worse than any rest stop - Had a room at firat which I could not access due to broken lock. Got my second room. IT WAS HORRIBLE. Too tired to dral with asking for another. - Workers should not have their children hanging out/working with them outside of lobby/behind desk. I understand about extenuating circumstances, but its not professional. Sge waa distracted. -Paint splatter all over floor in room. - Property not kept up. Looks dingy/ild/dilapidated. I've stayed at many many Motel 6 locations. This is the worst. Will not stay again. -
於 2023 年 11 月住了 1 晚
Brand Experience Team 於 2023年11月29日的回應
Hi Traveler,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 很差

Julihanna

於 2023 年 10 月住了 4 晚

2/10 很差

Patrick

不滿：整潔度和住宿狀況
There weren't a lot of options for hotels and I wouldn't have chosen this place if there wasn't an eclipse and huge balloon festival happening the next day. I took a chance and booked anyway, even though there are a number of negative reviews. The door to our room had a busted chain lock from a previous forced entry, the room was dirty, there were cockroaches, there was a crime scene investigation team at the front of the hotel when we came back from dinner. It wasn't a good place to stay. We left early. I wouldn't recommend staying here unless, like us, you have no other choice.
於 2023 年 10 月住了 1 晚
Brand Experience Team 於 2023年11月1日的回應
Hi Patrick,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚

2/10 很差

Andrea

不滿：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 3 晚

2/10 很差

Sarah

伴侶同遊, 寵物同遊
不滿：整潔度和設施服務
Okay location. Very dirty . Floors were not cleaned. Towel dirty . Toilet seat dirty. Rooms smelled like smoke. No shampoo or conditioner
於 2023 年 10 月住了 1 晚
Brand Experience Team 於 2023年11月1日的回應
Hi Sarah,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 很差

Susan

I checked in after 5pm and I was given a room that was still being cleaned. Ice ms nine wasn’t working.
於 2023 年 10 月住了 1 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Disgusting!
If I could give it a negative star I would. The woman at the counter was very unfriendly and said if you dont give me the confirmation number I can't help you. I had to call hotels.com to get the number. Hotels.com had to call her also. The room hadn't been remodeled for decades. Stains on sheets. Dirty rag in the bathroom. Toilet running all night. There was no soap in the room. I went to the counter and asked the lady for it. She said, "We are not a hotel!". An scooped some motel six soaps out of a box and said... they just arrived. We paid $250 to stay in this dump. Disgusting! We slept in our clothes and didnt dare take a shower.... avoid this place !
於 2023 年 10 月住了 1 晚
Nancy Y. 於 2023年10月27日的回應
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 很差

Patricia

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Nasty
The desk clerk was wonderful the room stunk was old and disgusting a non smoking room with cigarette burns in the dirty box springs our stay was less than 5 minutes
於 2023 年 10 月住了 1 晚
Nancy Y. 於 2023年10月27日的回應
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 很差

Giuseppina

不滿：職員與服務、設施服務和住宿狀況
I was shocked at the horrible condition of this motel. We chose it because we needed to be close to the airport. My husband and I were up killing bugs, I think cockroaches. Outside of our room we believe drug deals or worse were happening, with lots of yelling and screeching tires. We decided to leave to go to the airport. It was the most disgusting and frightening experience I’ve had.
於 2023 年 10 月住了 1 晚
Nancy Y. 於 2023年10月27日的回應
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 很差

Cindy

家人同遊
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Excellent attendant, HORRIBLE ROOMS.
The woman at the desk, who worked the evening Friday, October 13th, 2023 was an excellent worker. Much respect and gratitude to her for staying on the job and getting guests checked in all on her own while rooms were completely over booked, rooms hadn’t been checked, and putting up with a company and/or management that appears to completely disrespect employees and customers. Because she was working a third shift in a row on her own, there was no one helping check in guests. Even though she was doing everything she possibly could, We waited an about an hour to get checked in. The bed sheets had dried fluid on both beds, a hair in one bed, definitely sheets were not changed. The only working light in the room was the bathroom, the others all flickered badly or just didn’t come on. In my opinion, the condition of the room was at least 20-30 years old without maintenance. So everything was disappointing. Another guest refused to stay because upon getting her nonsmoking room, “everything stank of cigarettes and there were burns on all the furniture and bedding “. This location has apparent disrespect to their employee’s work conditions, housekeeping training, and total disrespect to their customers.
於 2023 年 10 月住了 1 晚
Nancy Y. 於 2023年10月27日的回應
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 很差

sharon

不滿：職員與服務
It was overbooked and I had to sleep in the car.
於 2023 年 10 月住了 1 晚
Nancy Y. 於 2023年10月27日的回應
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 欠佳

Loretta

家人同遊
讚好：職員與服務
不滿：住宿狀況
於 2023 年 10 月住了 2 晚