Thank you for your feedback. We apologise that you had a less than exceptional stay. We appreciate your feedback as it helps us to improve our park for our guests.
8/10 不錯
Tak Kwong
2019年1月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
What can you ask for more?
Check-in quick, helpful staff, clean living cabin, good wi-fi connection ,it worth every penny I spent.
Tak Kwong
於 2019 年 1 月住了 1 晚
Chelsea 於 2019年3月12日的回應
Thank you for your positive feedback! We look forward to seeing you next time.
10/10 優異
Jessie
2018年12月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Jessie
於 2018 年 12 月住了 1 晚
6/10 一般
真實旅客
家人同遊
2023年12月27日
Kleine 1-Zimmer-cabin mit Mikrowelle
Kleines Bad. Schöne Grills auf dem Platz. In der Nähe einer Straße gelegen.
真實旅客
於 2023 年 12 月住了 2 晚
Albury Gardens 於 2024年1月17日的回應
Thank you for the feedback.
8/10 不錯
Michael
伴侶同遊
2023年12月10日
讚好:整潔度、設施服務和住宿狀況
Michael
於 2023 年 11 月住了 9 晚
Albury Gardens Tourist Park 於 2024年1月17日的回應
Thank You for the feedback Michael
8/10 不錯
Gilles Jules
2023年11月22日
Gilles Jules
於 2023 年 11 月住了 2 晚
Albury Gardens Tourist Park 於 2024年1月17日的回應
Thanks for the 8/10 Feedback
6/10 一般
Shaoke
2023年6月28日
不滿:住宿狀況
Room is overly OK. Quite old and aging furniture. A few ants inside.
Shaoke
8/10 不錯
Donna
親子同遊
2023年4月26日
讚好:整潔度、設施服務和住宿狀況
quiet and relaxing
Donna
於 2023 年 4 月住了 4 晚
6/10 一般
Sachi (KEIRAVILLE)
2023年4月6日
Sachi
於 2023 年 3 月住了 2 晚
8/10 不錯
Paul
商務旅客, 多人同遊
2023年3月27日
讚好:整潔度、設施服務和住宿狀況
I really enjoyed my stay and the room was a great set up for a small family with self contained kitchen, easy parking , very quiet, park conditions were very clean an well kept. if i was to say anything to improve would be the pest control as there was ants in the cabin
Paul
於 2023 年 3 月住了 2 晚
8/10 不錯
Gilles Jules
2023年3月22日
Gilles Jules
於 2023 年 3 月住了 1 晚
10/10 優異
Walter
伴侶同遊, 多人同遊
2023年3月20日
讚好:整潔度、設施服務和住宿狀況
What I like was how they blended in the over 50s residential area with the rest , nice open space ,lots of greenery plenty of bbqs with under cover areas , salt water combine pool . It was a nice comfortable place to be .
Walter
於 2023 年 3 月住了 3 晚
Albury Gardens Tourist Park 於 2023年3月21日的回應
Thank you Walter for the kind feedback from your recent stay at Albury Gardens. We look forward to welcoming you again one day :)Jo
8/10 不錯
Trina
家人同遊
2023年2月1日
讚好:整潔度、設施服務和住宿狀況
Pleasant stay. Information about shops would be great.
Trina
於 2023 年 1 月住了 2 晚
2/10 很差
Antonella
家人同遊, 多人同遊
2023年1月10日
不滿:整潔度、設施服務和住宿狀況
So very sad that both inside and outside the property was disgusting and dirty. I know new managers started in Jan 1st. Let’s hope the do something about the cleanliness
Antonella
4/10 欠佳
Nevenka
家人同遊
2023年1月9日
不滿:整潔度、設施服務和住宿狀況
They need to clean a bit more. Cobwebs inside the cabin and the utensils terrible and not much there. We left the cabin in a cleaner state.
Nevenka
8/10 不錯
Bronwen
家人同遊
2022年12月19日
讚好:整潔度和住宿狀況
The Cabin was clean & tidy & provided everything we needed for our stay.
One suggestion would be providing more powerpoints in the Bedrooms & shared space.
Bronwen
10/10 優異
Jules
2022年12月5日
讚好:整潔度、設施服務和住宿狀況
Self check in was easy, property is well looked after, great communication.
Jules
10/10 優異
Kate
家人同遊
2022年11月24日
讚好:整潔度、設施服務和住宿狀況
Clean and comfortable
Kate
於 2022 年 11 月住了 1 晚
6/10 一般
Colin
多人同遊
2022年11月22日
讚好:整潔度和設施服務
Sub-standard communication with the property owners, no after hours number, leading to almost being without accommodation on the first evening of our stay.
Questionable level of concern regarding our plight upon discussion, manager eager to blame others instead of leading from the front, lead to what in our minds, was a disappointing outcome.
Colin
於 2022 年 11 月住了 3 晚
manager 於 2022年11月26日的回應
Hi Colin,Thank you for your feedback. On this occasion we had relief staff assisting us at the park, and there were some procedural items that were missed. We have taken your feedback on board when preparing handovers for relief staff moving forward. Again, we apologise for any inconvenience caused, as we did at the time. Should you wish to discuss this further, please contact the office directly on 02 6040 6275.Albury Gardens Tourist Park Management
4/10 欠佳
Dion
2022年10月23日
讚好:設施服務
不滿:整潔度和住宿狀況
The unit was very dirty, dust everywhere, under the bed hasn't been cleaned, corners in bathroom etc, bedside tables had dust all over them, cockroaches in the unit, toilet not bolted down correctly and moves, no tv in the bedroom
Dion
於 2022 年 10 月住了 2 晚
8/10 不錯
Karen
2022年10月3日
Karen
於 2022 年 9 月住了 1 晚
julie 於 2022年10月19日的回應
Hello karen.Thank you for your lovely feedback.We look forward to seeing you again when you next visit our area.Kind regards,JulieAdmin Manager
8/10 不錯
Barry
2022年9月16日
讚好:整潔度、設施服務和住宿狀況
Barry
於 2022 年 9 月住了 7 晚
6/10 一般
Vera
家人同遊
2022年7月8日
讚好:客房舒適度
Average
Ive stayed in a few of these cabins in different places, probably the least one that i liked. Cabins need maintenance, some staff were a bit rude but overall it did the job. Would i stay here again? No
Vera
於 2022 年 7 月住了 4 晚
6/10 一般
Judy
家人同遊
2022年5月24日
讚好:整潔度
Very small two bedroom cabin. Needs updating.
Judy
於 2022 年 5 月住了 1 晚
julie 於 2022年5月25日的回應
Hello Judy.
Thank you for your feedback.
We appreciate it very much.
10/10 優異
Leslie
商務旅客
2022年5月16日
讚好:整潔度、設施服務和住宿狀況
Clean and tidy.Check in was good
Leslie
於 2022 年 5 月住了 3 晚
julie 於 2022年5月25日的回應
Hello Leslie.
Thank you very much for your feedback.
We look forward to seeing you again when you next visit Lavington.
8/10 不錯
Corry
伴侶同遊
2022年4月28日
讚好:整潔度、設施服務和住宿狀況
I found the cabin we stayed in clean and comfortable.
Corry
於 2022 年 4 月住了 3 晚
Julie 於 2022年4月28日的回應
Hi Corry.
Thank you for the lovely feedback.
We look forward to seeing you again when you next visit Lavington.
8/10 不錯
Raihan
2022年4月14日
Raihan
於 2022 年 4 月住了 1 晚
Park Manager 於 2022年4月16日的回應
Hello Raihan.
Thank you for your feedback.
We look forward to seeing you again when you next visit Lavington/Albury.
Kind regards,
Julie
10/10 優異
Polly
寵物同遊
2022年4月11日
讚好:整潔度、設施服務和住宿狀況
I have stayed here twice and both times everything was efficiently managed, the property was clean and attractive, the cabins were spotless, the beds were comfortable and the park was very quiet with quiet but friendly people! I’ll be back!!
Polly
於 2022 年 4 月住了 1 晚
manager 於 2022年4月12日的回應
Hello Polly.
Thank you for your lovely feedback.
We look forward to seeing you again.
Kind regards,
Julie
10/10 優異
Tyler
2022年3月25日
Tyler
於 2022 年 3 月住了 1 晚
manager 於 2022年3月27日的回應
Good afternoon and thank you for your kind review. We are continually improving the park and appreciate everyones feedback.
10/10 優異
Stephen
2022年3月3日
讚好:整潔度和客房舒適度
Will stay again
Good spot
Stephen
於 2022 年 1 月住了 3 晚
manager 於 2022年3月16日的回應
thank you kindly for this fabulous report
10/10 優異
Tek
伴侶同遊
2022年2月16日
讚好:整潔度和住宿狀況
Quiet clean and very reasonable rates.
Tek
於 2022 年 2 月住了 1 晚
Management 於 2022年2月17日的回應
Good afternoon Tek,
thank you for your review and we look forward to seeing you another time.
10/10 優異
SAMEER
家人同遊
2022年2月1日
讚好:整潔度和客房舒適度
SAMEER
於 2022 年 1 月住了 1 晚
Management 於 2022年2月17日的回應
Good afternoon Sameer,
thank you for staying at Albury Gardens Tourist Park, we are working on our park and estate with improvements all the time. We look forward to seeing you another time.
10/10 優異
Guru
多人同遊
2022年1月16日
讚好:整潔度、設施服務和住宿狀況
Good place to stay around Albury / Wodonga
Guru
於 2022 年 1 月住了 3 晚
Management 於 2022年2月17日的回應
Good afternoon Guru, thank you for your fantastic rating and comments. Kindly Park Management
8/10 不錯
真實旅客
家人同遊
2022年1月15日
讚好:整潔度和客房舒適度
Good little place. Slightly dated. Fairly clean probably could use a deep clean. Was overall good.
真實旅客
於 2022 年 1 月住了 2 晚
Management 於 2022年2月17日的回應
good afternoon, our apologies for not replying to your review earlier. thank you for your rating. Deep cleans are scheduled for March.
Kindly Park Management.
8/10 不錯
Danielle
家人同遊
2022年1月7日
讚好:整潔度
Fair value for the price we paid
For the price we paid the accommodation was fair.
We were disappointed that we didn’t have access to the amenities toilet block as when the children were in the pool and needed the bathroom we had to take them back to our accommodation.
The children loved the pool but it needed more shade for those really hot days. We used the bbq next to the playground almost every night so we could watch the kids play while cooking.
The rooms were tiny, we had one of the family rooms that sleeps 5. There was no room to keep anything. The bathroom was so tiny only 1 person could be in there at a time so showering the kids was really difficult.
Danielle
於 2021 年 12 月住了 8 晚
Management 於 2022年2月17日的回應
Good afternoon Danielle,
thank you for your response on the accommodation and we will take this on board and try for improvements.
8/10 不錯
Natalie
2021年12月29日
讚好:設施服務和住宿狀況
Lovely staff and great amenities. Certainly will look to stay again when in the area.
Natalie
於 2021 年 12 月住了 4 晚
Nicole 於 2021年12月29日的回應
Thank you for taking the time to provide us with your feedback after your recent stay with us. We're delighted to read you enjoyed your stay. Look forward to seeing you again soon.
8/10 不錯
Robert
2021年12月23日
讚好:整潔度和住宿狀況
Robert
於 2021 年 12 月住了 1 晚
Nicole 於 2021年12月29日的回應
Thank you for choosing to stay at Albury Gardens Tourist Park and for taking the time to provide us feedback, looking forward to seeing you again.
8/10 不錯
Kate
家人同遊
2021年11月28日
讚好:整潔度、設施服務和住宿狀況
The bunk bed on the 2 bedroom cabin are very small. My son had to have the double bed as he wouldn't fit and me being 168cm tall, my head and feet touched the walls. Room was clean but had a strong paint like smell.
Kate
於 2021 年 11 月住了 2 晚
Nicole 於 2021年11月30日的回應
Kate, Thank you for taking the time to provide feedback. Please accept my apologies in regard to the bedding issues. We have made adjustments to prevent this from re-occurring. Would love to have you stay with us again, please ask for myself when booking to arrange a discount in our larger villas.
regards
Nicole Polkinghorne
Park Manager
10/10 優異
真實旅客
伴侶同遊
2021年7月8日
讚好:整潔度和住宿狀況
Convenient location
真實旅客
於 2021 年 7 月住了 1 晚
8/10 不錯
真實旅客
伴侶同遊, 商務旅客
2021年4月12日
讚好:整潔度、設施服務和住宿狀況
We had no face to face contact at any stage as the office was closed early and didn't open until after we had left each day. We collected our own keys, registered ourselves and checked out ourselves!
真實旅客
於 2021 年 4 月住了 2 晚
Management 於 2021年4月12日的回應
I am sorry to hear you did not get to meet our staff, I hope your stay was an enjoyable one and you had time to visit our wonderful attractions Albury has to offer.
10/10 優異
真實旅客
2021年4月11日
真實旅客
於 2021 年 4 月住了 1 晚
8/10 不錯
真實旅客
親子同遊
2021年4月5日
讚好:設施服務和住宿狀況
The park was great. The pool and communal grass area was amazing. The pool was unheated(making it freezing).
真實旅客
於 2021 年 4 月住了 2 晚
Management 於 2021年4月12日的回應
Great to here you enjoyed your stay, sorry to hear the pool was so cold, definitely something we can discuss with our management team.
10/10 優異
真實旅客
2021年4月5日
讚好:整潔度、設施服務和住宿狀況
真實旅客
於 2021 年 4 月住了 1 晚
10/10 優異
真實旅客
2021年4月4日
讚好:整潔度和客房舒適度
真實旅客
於 2021 年 3 月住了 1 晚
Management 於 2021年4月12日的回應
Thank you for taking the time to complete the review, was happy to hear that you enjoyed your stay with us at Albury Gardens.
6/10 一般
真實旅客
家人同遊
2021年3月30日
讚好:設施服務
Tv didn't work in cabin and cabin was dirty. Floors were dirty
真實旅客
於 2021 年 3 月住了 2 晚
Management 於 2021年4月5日的回應
Thanks for choosing to stay here and for taking the time to write this review, We apologise that your cabin was not up to the standard we expect at Albury Gardens. We hope you're able to return one day so you can see the improvements. Thanks again.
10/10 優異
真實旅客
家人同遊
2021年3月21日
讚好:整潔度、設施服務和住宿狀況
Lovely gardens, quiet and very clean. good sized cabin.
真實旅客
於 2021 年 3 月住了 2 晚
Management 於 2021年4月13日的回應
Thank you for taking the time to leave such a fabulous review. We're pleased to see you enjoyed our spacious gardens and cabin accommodation. We hope to welcome you back soon.
8/10 不錯
真實旅客
2021年3月13日
真實旅客
於 2021 年 3 月住了 2 晚
10/10 優異
真實旅客
伴侶同遊
2021年3月5日
讚好:設施服務和住宿狀況
Friendly staff and pleasant environment made this a great stop off when travelling to Victoria.