You book a room expecting a pool and hot tub like advertised. We got there checked in and got ready to go to the pool that's when we found out it's been closed for a while and no idea when they'll have it fixed. We booked it for the pool and hot tub and wouldn't have knowing this. We should've been informed and given a discount for the inconvince. I left a message at the hotel and never heard anything back. Very disappointing
Chrystal
2025 年 6 月入住 1 晚
2/10
Pool was broke and we were not informed until that evening when we went to use it
jeremy
2025 年 6 月入住 1 晚
6/10
amanda
2025 年 6 月入住 1 晚
4/10
The hotel itself has a strange odor and our room smelled of cigarette smoke. We let the front desk know as we didn't want to get charged for smoking in our room . There is not a pool available. The website says there is a pool and there is a picture but the pool is closed. Our room was clean and the beds were comfortable
casey
2025 年 6 月入住 2 晚
2/10
Horrible. Worst servive ever. Pool was closed and wasnt even warned.
Maria
2025 年 6 月入住 1 晚
6/10
We came so that we could swim. We picked the place because it had a pool and breakfast. The pool was closed. We were pretty disappointed. A lot of money to stay for no pool
Heather
2025 年 6 月入住 1 晚
4/10
Was woken up by loud music at 3 am tired to call tk have staff deal with it but no answer. Went out to figure out where it was coming from and it was from a blue tooth speaker behind lobby couch from the staff. Do they know they come in earphones are well?
Brandon
2025 年 6 月入住 1 晚
2/10
There were no vending machines or ice machine…the breakfast was cold. Hotel in is need of repair. Pool is out of order. Wouldn’t stay again especially for the price.
Jodi
2025 年 5 月入住 1 晚
8/10
It was ok and what was expected.
Stephanie
2025 年 4 月入住 3 晚
10/10
Good service. Thanks!
Kateryna
2025 年 4 月入住 1 晚
8/10
Good price
Kathleen
2025 年 4 月入住 1 晚
6/10
Was very disappointed to find the pool was closed. Room could've been cleaner but the employees were lovely and the breakfast was good.
Jessica
2025 年 4 月入住 2 晚
6/10
chad
2025 年 3 月入住 1 晚
6/10
Brandon
2025 年 3 月入住 1 晚
6/10
Laura
2025 年 3 月入住 1 晚
8/10
Trista
2025 年 2 月入住 1 晚
8/10
Theresa
2025 年 3 月入住 1 晚
8/10
Theresa
2025 年 3 月入住 1 晚
10/10
Brandi
2025 年 3 月入住 1 晚
6/10
Overall an ok stay- wasn’t super clean- frustrated that the pool was closed with no warning- outdated
Kassidy
2025 年 2 月入住 2 晚
4/10
Was but disappointed that pool was not working, but I can't blame the staff, it happens. Best thing about our stay was the very friendly woman that checked us in. She was very welcoming and polite.
Amber
2025 年 2 月入住 1 晚
2/10
The worst hotel experience I have ever had.
-Pool had been closed for months and will remain closed for months. However the website won't tell you that.
- When we got to our room the faucet in the bathtub was running and would not turn off. Bolts and piece were strewn about the bathroom counter.
- A guy showed up to "fix" the bath with a steak knife in his hand. Then didn't fix anything and told us maintainence would be up to fix it. Like who was this guy??
- They said they were fully booked and couldn't give us a different room, also said we couldn't get a refund or even a discount. After relentless expressing our displeasure. They did "find" us a new room.
- After going to bed late that night we discovered only one of our queen beds had a comforter on it. The other one only had a waffle blanket and decorative cover. When I called the front desk they said they would bring one up for us. But when they arrived they said they only had these and handed us another waffle blanket. Turns out the waffle blanket they did give us was full of holes!!!
This place was nothing but a disaster from the moment you walk in to see the "Pool Closed" sign and your kid starts crying. Avoid this place!!! No matter how much money you think you are saving, it is not worth it.
Justin
2025 年 2 月入住 1 晚
6/10
Our experience at the Quality was certainly not terrible. The staff checking us in was friendly. She did let us know about some quirks that the room had, namely you had to leave the light switch on for the TV to work. Which didnt matter because when we turned the TV on there were no channels to watch anyway. When we walked in there was a large sign on the door that stated the pool was closed. Which was unfortunate. We had a nine year old with us who had been looking forward to swimming. No mention on the actual Quality Inn/Choice Hotels website that it was not currently available. The room was tidy. But the hotel in general was just showing signs of wear and maybe a little lack of TLC.