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愛麗絲泉萊賽特斯皇冠假日酒店 (IHG 旗下酒店)的評價

4.5 out of 5
愛麗絲泉萊賽特斯皇冠假日酒店 (IHG 旗下酒店)
93 Barrett Drive, Desert Springs, NT

評價

8.4

很好

10 分評分，優異；999 則評價中有 458 則" "
8 分評分，不錯；999 則評價中有 353 則" "
6 分評分，一般；999 則評價中有 113 則" "
4 分評分，欠佳；999 則評價中有 49 則" "
2 分評分，很差；999 則評價中有 26 則" "

8.8/10 

整潔度

8.6/10 

職員與服務

8.6/10 

設施服務

8.4/10 

住宿狀況

7.8/10 

環保程度

評價

8/10 不錯

Jingji

於 2022 年 7 月住了 2 晚

10/10 優異

Jung Sheng

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 3 晚
Stewart M 於 2019年9月5日的回應
Thank you for taking the time to provide feedback on your stay. Regards Stewart Manson General Manager

10/10 優異

Yu

讚好：整潔度、職員與服務和設施服務
游泳池非常不錯(長度夠長), 餐食也不賴.
於 2019 年 7 月住了 1 晚
Stewart M 於 2019年7月31日的回應
Dear Yu, Thank you for sending through feedback, great to read that you enjoyed our pool and dining experience Regards Stewart Manson General Manager

8/10 不錯

真實旅客

讚好：職員與服務
noce and warm
於 2019 年 7 月住了 1 晚
Stewart M 於 2019年7月21日的回應
Thank you for taking the time to provide feedback Regards Stewart Manson General Manager

10/10 優異

Li (中国武汉)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
离机场很近， 房间也舒适
每次回去都定这个酒店， 要提前二周才能定到，提供接送服务， 非常准时。 房间虽然很小， 但是五脏俱全， 让人感觉很方便。 现在提供了早餐， 就放在房间， 还可以。下次还是要住这个酒店。

8/10 不錯

QI (China)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
地点优越，餐饮好，风景不错，旁边赌场，当地最好酒店。

8/10 不錯

Sin Yan (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good value
A lovely stay at Lasseters, with nice room and foods and convenient location. Can play at its Casino right next to the hotel. Highly recommend!

10/10 優異

mrs sally

家人同遊
讚好：職員與服務、設施服務和住宿狀況
everything
於 2024 年 4 月住了 2 晚

10/10 優異

Rachel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay alway feel safe here
於 2024 年 4 月住了 1 晚

10/10 優異

Mark

於 2024 年 3 月住了 5 晚

10/10 優異

William

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent large suite....fantastic bathroom...large living room.....large bedroom....comfortable bed...only thing that I could say was that the living room furniture was sparse and not comfortable....they could also put in a microwave.
於 2024 年 3 月住了 3 晚

8/10 不錯

Catherine

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚

8/10 不錯

Mark

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚

8/10 不錯

Janis

於 2024 年 2 月住了 1 晚

10/10 優異

Jackie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

6/10 一般

Bassam

家人同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
The staff was friendly and professional. Convenient location for tour companies for pick up. The furniture in the room is in bad shape and appears dirty that I could not sit on. The juice rum Restaurent food was good but also need a complete renovation.
於 2024 年 1 月住了 1 晚

10/10 優異

Frank

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice
於 2024 年 1 月住了 1 晚

10/10 優異

Amanda

讚好：整潔度、職員與服務和住宿狀況
Great breakfast
於 2024 年 1 月住了 2 晚

10/10 優異

Kolisi

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Love this place. Handy location
於 2024 年 1 月住了 5 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Rigtig godt morgenmadsbuffet inklusiv kok der laver æg på bestilling. Ganske fint hotel.
於 2024 年 1 月住了 2 晚

8/10 不錯

Murray

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

8/10 不錯

Jan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚

6/10 一般

Everett

家人同遊
讚好：職員與服務
不滿：住宿狀況
The rooms were very run down, stains on the carpet and chair. Far from what the pictures look like on the website. They ran out of hot water on the first day, so Cold showers on the first day. The staff were friendly no complaints about that. But just overpriced in my opinion.
於 2024 年 1 月住了 2 晚

10/10 優異

Oi Ling

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Comfortable
於 2023 年 12 月住了 1 晚

10/10 優異

Oi Ling

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2023 年 12 月住了 1 晚

10/10 優異

Janis

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Megan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very happy with the service, checking in and out, the room and location, the breakfast was also amazing and good value for money. The pool is luxurious and great after a long day travelling. Will stay again
於 2023 年 12 月住了 1 晚

10/10 優異

Venkatarao

於 2023 年 12 月住了 1 晚

4/10 欠佳

Harriet

不滿：職員與服務
Bad Nights in Alice Springs
The hotel was overpriced and not up to Crowne Plaza standards. The internet was intermittent, the hot tub jets didn’t work, the printer in the business center didn’t work and the restaurant staff were slow and difficult to understand
於 2023 年 11 月住了 2 晚

2/10 很差

Tawhai

於 2023 年 11 月住了 2 晚

8/10 不錯

Alexandra M

Did not the pool bar and restaurant all day Thursday.
於 2023 年 11 月住了 3 晚

8/10 不錯

Frank

於 2023 年 11 月住了 1 晚

2/10 很差

Trish

不滿：整潔度、職員與服務和住宿狀況
Disappointment all around
Alvin and Renee were quite friendly… Everyone else hardly understood what I was talking about… Language barrier. The property is in a repair and needs a renovation desperately. Get a Mountain View room if you can swing it. If you have allergies, the lobby and other areas of the property are quite odiferous. The staff are not really accommodating… Be prepared to do a lot of your own thinking and work. They don’t cater to you at all.. Often times made me feel like I was a burden. And I’m not a high maintenance person.
於 2023 年 11 月住了 3 晚

8/10 不錯

Pamela

家人同遊
讚好：住宿狀況
The property was clean, the beds and pillows were comfortable. Owen the breakfast chef was very friendly and always had a smile. He’s service was fantastic and he was a happy.
於 2023 年 10 月住了 5 晚

10/10 優異

Gavin Mark

讚好：整潔度、職員與服務和住宿狀況
The staff were so kind to my aging mother. If she got lost on the property, the staff always helped her.
於 2023 年 10 月住了 2 晚

10/10 優異

Susana Esther

於 2023 年 10 月住了 1 晚

10/10 優異

Louise

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

10/10 優異

Vivienne

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Absolutely beautiful modern rooms. The bathroom was lux. Walking distance to the mall. Wonderful stay
於 2023 年 9 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Great hotel with everything you need. Laundry, restaurants, pool, spa and gymnasium. Perfect location with plenty of parking
於 2023 年 8 月住了 5 晚

8/10 不錯

Sandra

讚好：整潔度、職員與服務和住宿狀況
Nice swimming pool
於 2023 年 8 月住了 1 晚

10/10 優異

Stephen

讚好：整潔度、職員與服務和住宿狀況
Great
於 2023 年 8 月住了 2 晚

6/10 一般

Barbara

家人同遊
讚好：客房舒適度
不滿：整潔度、職員與服務和住宿狀況
Shocking housekeeping.
We stayed three nights to join a tour. Enjoyed Alice Springs. The room was large but very poorly cleaned. There was a pile of toenail clippings on the verandah making it unpleasant to use this outdoor space.
於 2023 年 7 月住了 1 晚

2/10 很差

Marlene

多人同遊
讚好：設施服務和住宿狀況
不滿：職員與服務
Louise, with her dead-pan, unwelcoming expression, began our check-in process for two rooms. Realising that the other very lovely and helpful young woman had already opened the booking, we were ordered by Louise to "get in the other line" without any explanation of why. We dutifully did so. We then asked Louise about a restaurant for dinner. She snipped an answer without looking up from whatever she was doing. My husband said we'd appreciate better customer service from her and she said sorry and continued her more important desk work. Unfortunately, we didn't get the name of the lovely young woman who completed our check-in. I hope the front desk manager reads this review and moves Louise to a back office position as the very important first impression starts at check-in.
於 2023 年 7 月住了 2 晚

8/10 不錯

James

於 2023 年 7 月住了 1 晚

4/10 欠佳

真實旅客

多人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Very expensive for a budget room and service
Aircon didn’t work, the first heater they brought in didn’t work (second one did), phone didn’t work to ring reception, the shower looked like it hadn’t been cleaned, bed comfort and pillows were average, there was only a tiny bit of toilet paper left on the roll with no spares provided, the food at the attached pub wasn’t good, disappointing for an expensive stay
於 2023 年 7 月住了 1 晚

8/10 不錯

Rachel

於 2023 年 7 月住了 1 晚

4/10 欠佳

Anthony (Avoca Beach)

伴侶同遊
讚好：整潔度
不滿：職員與服務和住宿狀況
Cranky reception and staff in general with one exception(room service). Terrible water pressure and damaged curtains in room.
於 2023 年 7 月住了 1 晚

10/10 優異

Leanne

讚好：整潔度、職員與服務和住宿狀況
Check-in service was great. Room and bed very comfy. wish I could have stayed longer.
於 2023 年 7 月住了 1 晚

10/10 優異

Dan

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚

6/10 一般

Scott

伴侶同遊
讚好：職員與服務和住宿狀況
Solid effort, but expensive for relatively basic hotel. Rooms were clean, but not that well appointed. Every-other day room cleaning not what's expected for the price. Not sure why, given relatively low occupancy, you'd put someone neear a main entrance and an ice machine. Otherwise, solid effort, very nice pool area, super helpful front office staff, and the main restaurant fantastic to just pop into and have a lazy afternoon drink.
於 2023 年 6 月住了 3 晚