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Reviews of YHA Alice Springs

3 out of 5
YHA Alice Springs
Corner Parsons St & Leichhardt Tce, Alice Springs, NT

Reviews

8.2

Very good

Rating 10 - Excellent. 23 out of 75 reviews" "
Rating 8 - Good. 42 out of 75 reviews" "
Rating 6 - Okay. 5 out of 75 reviews" "
Rating 4 - Poor. 4 out of 75 reviews" "
Rating 2 - Terrible. 1 out of 75 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Gabrielle

Disliked: Staff & service
Stayed 3 nights in May 2024
Response from YHA Alice Springs Team on 12 May 2024
Hello Gabrielle,Thank you for taking the time to rate YHA Alice Springs. We noticed your score of 60/100, and while we wish it could have been higher, we genuinely appreciate your feedback. We’re sorry to hear that your experience didn’t quite meet your expectations.As we received no specific comments, we’re a bit in the dark about where we fell short. We’re always looking to improve, and your input is invaluable to us. If you’re willing, we would love to hear more about your stay and any suggestions you have for how we can enhance our services.We hope to have the opportunity to welcome you back and provide a stay that not only meets but exceeds your expectations. Please feel free to reach out to us directly with any further comments or insights.Kind regards,

4/10 Poor

Serena

Disliked: Cleanliness, property conditions & facilities
Clearly room had not been cleaned properly or in a long time as there was dust all over the fan and in corners. The blinds felt dirty. There was another person's hair on my bed when I arrived (I was the first person in the room so was not another guest) I had a late check in which I did appreciate the clear instructions how to get in, however there was no instructions on where to find sheets for the bed. Luckily I was able to find them on my own.
Stayed 2 nights in Mar 2024
Response from YHA Alice Springs Team on 10 Mar 2024
Hi Serena,we are extremely sorry to hear that you found the room in not as satisfactory condition as we would like. We will review our cleaning procedures and ensure that such an occasion does not repeat again. In regard to late check-in, we always leave bedsheets on empty beds for guests to either claim, or they are free to change to whatever other free bed there is at the time of their arrival. They should not be difficult to find, really. We would have liked speaking with you during your stay about any of these issues as we always encourage guests to let us know about anything that may disrupt their stay so that we can resolve any issues right away.We hope next time you are in or around Alice and looking for a place to stay, you give our place another chance.We wish you all the best on your onward travel and appreciate the time you spent on reviewing us as this helps us to examine the necessary feedback from our guests.Kind regards,

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay!
Stayed 2 nights in Sep 2023
Response from Alice Springs YHA on 30 Sept 2023
Hi Katherine!We are so pleased you enjoyed your stay and we would love to have you back with us anytime in the future, should you happen to pass by Alice! Thank you for your kind words! Happy onward travels!Best,Alice Springs YHA Team

10/10 Excellent

Glenn Vincent

Stayed 3 nights in Jul 2023
Response from Anna on 20 Aug 2023
Hi Glenn,thank you for the great review of our property.We are glad that you enjoyed your stay and hope to see you again soon.Kind regards,Alice Springs YHA

10/10 Excellent

Benjamin

Liked: Staff & service
Great location, great price and very friendly and helpful staff
Stayed 1 night in Jul 2023
Response from Alice Springs YHA on 23 Jul 2023
Hi Benjamin, thank you kindly for your positive review of our hostel. We value your feedback and are glad to know you had a good time staying with us. You are always welcome back! Thanks again!

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money, great security, friendly staff and clean well kept facilities ie: laundry and toilets/showers cleaned daily! Kitchen at times was untidy however this was due to patrons not the staff, room was comfortable, clean and in great condition. Overall very impressed with the complex
Stayed 2 nights in Jan 2023
Response from Anna on 26 Jan 2023
Hi Geoffrey,Thank you for the great review of our hostel! We are glad that you enjoyed your stay and hope that you landed safely in Cairns.It was great having you as our guest!All the best,Alice Springs YHA

8/10 Good

Therese

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for tourists. At night, can be very noisy for awhile.
Stayed 2 nights in Sep 2022

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reception - Alex was helpful to a great extent and Nathan surrendered his bottom bunk to the old guy (me)
Stayed 3 nights in Aug 2022

8/10 Good

Matthew

Stayed 1 night in Jul 2022

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay
Pleasantly surprised as it’s been a long time since I’ve stayed in a YHA. Facilities where fine a few more pointers as to what to do would have been helpful. However, the staff were very helpful when asked.
Stayed 2 nights in Jun 2022

8/10 Good

jason

Business traveller
Liked: Cleanliness, staff & service
Friendly staff
Stayed 1 night in May 2022
Response from Anna on 18 May 2022
Dear Jason, Thank you for the great review of our hostel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Alice Springs YHA

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Rooms were clean, bedding comfortable.
Stayed 1 night in May 2022
Response from Anna on 11 May 2022
Hi Heather, thank you so much for the great review of our hostel! We are so happy that you enjoyed your stay and hope to welcome you back if you travel through Alice Springs again. Many thanks, Alice Springs YHA

8/10 Good

Michelle

Liked: Staff & service, property conditions & facilities
It was a nice place for a hostel
Stayed 1 night in Mar 2022
Response from Anna on 1 Apr 2022
Dear Michelle, Thank you for the great review of our hostel! We are glad that you enjoyed your stay and hope to see you again very soon. Regards, Alice Springs YHA

10/10 Excellent

Selina

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the convenience of the property and it's closeness to the city and shopping, the guests that were there were also lovely and friendly. The negative side to the property was you were having to deal heavily with the locals and criminal behaviour going on in the area.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to meet your needs: supermarkets, transportation, eateries, pubs, shopping, and airport on an overnight stay!
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
it was expected
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveller

Liked: Staff & service
Super Nice staff. Even though it was raining and a bit cold, lovely people over there warmed me up a lot.
Stayed 1 night in Dec 2020

4/10 Poor

Verified traveller

Stayed 2 nights in Sep 2020

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean rooms - bathrooms a little outdated, could do with individualised plug sockets otherwise close to town
Stayed 2 nights in Feb 2020

8/10 Good

Eddie, Melbourne

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Everything was great, really awesome place to stay. However some of the longer guests caused a lot of mess and made navigating the room difficult
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Taruli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hostel - weak a/c in 4 bed dorm
The hostel was well-equipped. I was disappointed by the very weak a/c in the 4 bed dorm (much better in the larger dorm)
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well run Hostel with adequate facililities generally but excellent provisions in the kitchen of kitchen equipment. Comfortable beds, everything kept clean and tidy. Xmas day was great with everyone in the hostel sitting around eating and drinking and talking to each other.
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good value but noisy
Facilities average but what expected in YHA and good value for money. Common areas nice but on two nights we stayed here (3 days apart) loud music and voices. Music was excessively loud in afternoon and also went on late into evening and this could be heard loudly in the bedrooms. Asked guest myself to turn down which happened for short period before returning to excessive level - staff did not seem bothered by music/were not present. As many people staying here seem to be on tours departing early it would have been useful if reception area had been open as we had to leave suitcases the night before (8pm) in locked storage.
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and confy
everything is awesome but wifi network is available at kitchen only
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and easy place to stay
The Alice Springs hostel was comfortable and friendly. It was an easy place to stay in. The kitchen is roomy and clean, and the outside movies are a bonus!
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good hostel
The hostel was fine, but the bathrooms and showers need a bit of maintenance

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The toilets/showers are quite smelly though on the kitchen side.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad. But it doesn't have hot water for shower...

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Decent stay
It was pretty good, the people there are amazing.

10/10 Excellent

An-Lo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and cozy
Staff was supwr friendly and he helped a lot with tour advices.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and friendly
Very nice for a large hostel and it has a very nice space that encourages a spacious and relaxed community.

10/10 Excellent

Gillian, Wales Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mona is a must if you enjoy the Arts (modern)
Mona is a must. Go by ferry. The gallery etc is awesome!

8/10 Good

Lolita, Lithuania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and convenient
Stayed two nights. Good wi fi. Nice atmosphere. Well set up kitchen. Very helpful and friendly staff. Rooms clean and well maintained.

8/10 Good

mija, canada

Liked: Cleanliness, room comfort
welcoming atmosphere that promotes interaction
Met lots of cool people and it's great that there is a common room that has a lot of space to hangout. Staff could be a little better trained but it was also a staff in training when I arrived. No dramas, happy carefree environment, everyone helps out! There was broken glass in the first room I stayed in however the second was spotless and besides the glass the first one was clean as well.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Great Stay
I stayed at this YHA before and after my outback trip. I was able to leave my luggage with them which was great. The room has lockers and a card key to get in so it is pretty secure. kitchen was very clean and well equipped. I would recommend staying at this hostel while in Alice Springs.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location right in the heart of town opposite the river. Friendly staff who were very helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good for short stay
Comfortable for one or two nights in the centre of Alice springs. The tour pick up locations are very close and so are shopping areas.

2/10 Terrible

jane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no way to get in after hours
I made a reservation and paid upfront but they failed to tell me what the code for the after hours lock was to collect keys. I wasted my money and ended up having to find another at 10pm! No number to call for after hours issues or anything! I left messages on their answer machine and no one bothered to return my calls keeping my money instead.

8/10 Good

Adam, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a hostel
Only there for two nights but it was absolutely fine. No issues at all

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hostel for backpackers
Great place for short term stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, a feeling at home,cleanand the location is perfect!

8/10 Good

Vidosava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort