住宿內酒吧

亞蘭敦伯利恒機場希爾頓花園酒店的評價

3 out of 5
亞蘭敦伯利恒機場希爾頓花園酒店
1787-B Airport Road, Allentown, PA

評價

8.6

優異

10 分評分,優異;1020 則評價中有 600 則" "
8 分評分,不錯;1020 則評價中有 226 則" "
6 分評分,一般;1020 則評價中有 93 則" "
4 分評分,欠佳;1020 則評價中有 50 則" "
2 分評分,很差;1020 則評價中有 51 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.4/10 

設施服務

8.4/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

Qingchunliu

於 2021 年 7 月住了 1 晚

10/10 優異

Rebecca

讚好:整潔度和職員與服務
Very convenient & clean. The shuttle to & from the airport was timely, friendly, & helpful. Breakfast was amazing & reasonably priced.
於 2024 年 5 月住了 2 晚

8/10 不錯

Kenneth (Easton)

讚好:整潔度、職員與服務和住宿狀況
Nothing Exceptional first time I stayed in Hilton breakfast was not Inclusive They charge eight dollars and are open to the public. They should concentrate on servicing their clients not impressed.
於 2024 年 5 月住了 2 晚
Kim 於 2024年5月22日的回應
I would like to apologize that we do not offer a free breakfast at any of the Hilton Garden Inns. We offer a full cooked to order breakfast not offering just a continental buffet. I am sorry you were looking for that. In the future if you want to stay at a Hilton Garden Inn we do offer a breakfast included in the room deal that you can add on breakfast for just a few dollars. As far as being open to the public, we are but no one from outside comes in to eat and if they do it does not disrupt our business. I hope if you are in our area again you give us another try to make it right. Also our Gold and Diamond members do get a food and beverage credit once you are at that tier level. Again I apologize you were not happy with the way HGI does their breakfast.

8/10 不錯

Barbara

商務旅客
讚好:整潔度和設施服務
Parking was very hard to find, the check in process took longer I wish I could have the number to do in the app. This is a very old hotel not the usual Hilton garden facility
於 2024 年 5 月住了 1 晚
Amanda Keefer 於 2024年5月21日的回應
I apologize for the parking issues that you had when you were here along with you feeling like the hotel was old. I hope we do see you again in the future and we can bring you a better Hilton standard for your stay.

2/10 很差

Esteban Cabrera

商務旅客
不滿:職員與服務
El cuarto parecía estar descontinuado. El toilet estaba suelto y no pusieron papel higiénico. El personal parecía molesto a exención del señor que trabajo de noche. Fue la única persona amable. De resto nadie daba ni los buenos días. Me senté a tomar un Cafe y la persona del restaurante comenzó a pasar la aspiradora Justo donde yo estaba sentado. Parecía molesta por que no compré el desayuno allí. Fue una mala experiencia.
於 2024 年 5 月住了 2 晚
Kim 於 2024年5月21日的回應
I want to apologize for the server that morning, I will certainly talk to my department head. We hope if you give us another chance if you are in our area.

8/10 不錯

John

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Amanda Keefer 於 2024年5月21日的回應
Thank you for your positive feedback, we highly appreciate it and look forward to seeing you in the future.

10/10 優異

Carlos (Longmont)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great and convenient
於 2024 年 5 月住了 1 晚
Amanda Keefer 於 2024年5月20日的回應
Thank you for your positive feedback, We look forward to seeing you in the future.

8/10 不錯

Michelle

讚好:整潔度、職員與服務、設施服務和住宿狀況
I like the fact that Hampton Inn is always the same. Doesn't matter where you are.
於 2024 年 5 月住了 1 晚
Amanda Keefer 於 2024年5月20日的回應
Thank you for your positive feedback, We look forward to seeing you in the future.

10/10 優異

Christopher (Kingsport)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent property in a very nice location. Convenient to the highway. Room was clean and spacious and the bed was super comfortable. Breakfast was great!
於 2024 年 5 月住了 1 晚
Amanda Keefer 於 2024年5月20日的回應
Thank you for your positive feedback, we look forward to seeing you in the future.

10/10 優異

Gary

讚好:整潔度、職員與服務和住宿狀況
Nice hotel near airport which is what i wanted. Only minor complaint is that the room is rather spartan. Oth, i was in it 14 hours so it was ok.
於 2024 年 5 月住了 1 晚
Kim 於 2024年5月13日的回應
Thank you for the rating. Our rooms actually were just remodeled about 1 year ago :) I am happy you were pleased with everything else. We hope if you are in our area again you stay with us here at the Hilton Garden Inn.

10/10 優異

Trika (Sun City Center)

讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was excellent , room was very clean
於 2024 年 4 月住了 2 晚
Kim 於 2024年5月10日的回應
Thank you so much for the rating and kind words. We hope to see you again in the future if you are in our area.

10/10 優異

John H

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
n/a
於 2024 年 4 月住了 2 晚
Amanda Keefer 於 2024年5月9日的回應
thank you for your positive feedback, It means a lot to us. We appreciate you and look forward to seeing you again in the future.

6/10 一般

laura

讚好:設施服務
I wasn't feeling well
於 2024 年 5 月住了 2 晚
Amanda Keefer 於 2024年5月8日的回應
Thank you for your feedback. I apologize that your expectations were not met. If there is anything else we can do for you, please let us know. We look forward to seeing you again in the future.

10/10 優異

Scott

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Tucked back away from the road. Stayed 3 days very quiet. Staff is friendly.
於 2024 年 5 月住了 2 晚
Kim 於 2024年5月7日的回應
thank you for the rating. I am glad to hear that you enjoyed your stay with us. Hope to see you again

10/10 優異

Annette

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The fact that we didn’t have to pay for parking was a plus. Also, having the restaurant right downstairs was so convenient even though there were other places nearby, we were so happy not drive or walk away.
於 2024 年 4 月住了 4 晚
Kim 於 2024年5月5日的回應
Thank you for the rating and kind words. I am very happy to hear that you enjoyed your stay with us. We hope to see you again if you are in our area.

10/10 優異

Joanne

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We were greeted by the friendly staff member and offered bottled water on the house. We also received an upgrade on the room for free.
於 2024 年 3 月住了 1 晚
Kim 於 2024年5月5日的回應
Thank you for the rating and kind words. We are happy to hear that you enjoyed your stay with us. We hope to see you again in the future if you are in our area.

8/10 不錯

Martina

家人同遊, 親子同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The only thing was the food prices but other then that everything was good
於 2024 年 4 月住了 2 晚
Kim 於 2024年5月4日的回應
Good evening, sorry you felt our food prices were too high. We try to stay competitive with foods in the area. We are very happy to hear that you were happy with everything else and we hope to see you again in the future if you are in our area .

10/10 優異

Richard

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
We had an issue which the staff resolved immediately?
於 2024 年 5 月住了 1 晚
Kim 於 2024年5月3日的回應
Thank you for the rating. I am happy to hear that my staff took care of you in a timely manner. We hope to see you again in the future if you are in our area.

10/10 優異

Michael (Sonoma)

讚好:整潔度、職員與服務、設施服務和住宿狀況
This is a very nice hotel. Well maintained with a really nice staff. Only drag was that my shower took 5-10 minutes for the water to get hot in the shower.
於 2024 年 4 月住了 2 晚
Kim 於 2024年4月30日的回應
Thank you very much for the rating. I am happy to hear that you enjoyed your stay with us. Sorry about the temperature of the shower. We hope to see you again in the future.

10/10 優異

Virginia

讚好:整潔度、職員與服務、設施服務和住宿狀況
Also used the business center to print my boarding pass. Hotel was pretty, very clean, front desk gal "Amanda" very friendly and professional, Jennifer at the restaurant very good, too as was the early shuttle driver who also was very helpful at the airport procuring me a wheelchair and handling all my luggage.
於 2024 年 4 月住了 1 晚
Kim 於 2024年4月28日的回應
Thank you for the rating and kind words. We are very happy to hear that you enjoyed your stay with us. We hope to see you again if you are in our area.

10/10 優異

Marivel

讚好:整潔度、職員與服務和住宿狀況
Rtrr
於 2024 年 4 月住了 1 晚
Amanda Keefer 於 2024年4月26日的回應
Thank you for your positive feedback, it is greatly appreciated. We look forward to seeing you on your next visit to the Hilton Garden Inn.

10/10 優異

Husam

讚好:整潔度、職員與服務和住宿狀況
All good
於 2024 年 3 月住了 2 晚
Kim 於 2024年4月23日的回應
Thank you for the rating. We hope to see you again if you are in our area.

8/10 不錯

Colleen

讚好:整潔度和職員與服務
於 2024 年 4 月住了 1 晚
Kim 於 2024年4月23日的回應
Thank you for the rating We hope to see you in the future if you are in our area.

10/10 優異

Dominique

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Amanda Keefer 於 2024年4月22日的回應
Thank you for your positive feedback, we greatly appreciate it.

10/10 優異

Charles

於 2024 年 4 月住了 3 晚
Amanda Keefer 於 2024年5月11日的回應
Thank you for your positive feedback, we appreciate it! We look forward to seeing you in the future.

8/10 不錯

Brandi

家人同遊
讚好:整潔度、職員與服務和住宿狀況
They charge you for breakfast and it’s pretty pricey but other than that it was nice.
於 2024 年 4 月住了 3 晚
Amanda Keefer 於 2024年4月18日的回應
Thank you for your feedback, hearing from our guests truly does help to improve our hotel. I do apologize that breakfast is not included. You can always call ahead and speak to a front desk agent to have them included it in your price when you pay which is a little cheaper than buying it outright in the morning. We hope that we see you again, with any of your future stay here in the Allentown area. Thank you.

10/10 優異

Wendy

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The front desk clerk Amanda had a wonderful customer care approach. She was kind and welcoming. Property is well maintained and clean and comfortable.
於 2024 年 4 月住了 1 晚
Amanda Keefer 於 2024年4月17日的回應
Thank you so much for your positive feedback, we greatly appreciate it. I want to personally Thank you for the kind words that you said about me, it truly means a lot. We look forwards to seeing you again in any of your future stays here at the Hilton Garden Inn.

10/10 優異

Juan Babiloni

讚好:整潔度、職員與服務、設施服務和住宿狀況
Good hotel, the stuff was friendly and helpful.
於 2024 年 4 月住了 1 晚
Amanda Keefer 於 2024年4月15日的回應
Thank you so much for your positive feedback it truly helps. We look forward to seeing you in the future.

8/10 不錯

Kimberly

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Amanda Keefer 於 2024年4月16日的回應
Thank you for your positive feedback. We do truly appreciate it and look forward to seeing you in the future.

10/10 優異

Michael

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Always a pleasure being there an they treat my dog amazing!!!!!!!!!!!!
於 2024 年 4 月住了 1 晚
Amanda Keefer 於 2024年4月19日的回應
Thank you so much for your positive feedback, it is greatly appreciated. We look forward to seeing you in the future.

10/10 優異

Benjamin Hawke

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was above and beyond! Will be staying there for future visits to the area. Myself and several others from my family were there for a funeral and the Kindness and Helpfulness of the staff really helped ease the pain and stress of the situation, on top of whixh i was traveling with a specual needs toddler and absolutely loved their interactions with him 20 out of 10 would recommend
於 2024 年 4 月住了 3 晚
Amanda Keefer 於 2024年4月15日的回應
Thank you so much for your positive feedback. We are so happy that we could help accommodate you on your stay here with us. We look forward to seeing you in the future.

6/10 一般

Kathleen

於 2024 年 4 月住了 2 晚
Kim 於 2024年4月27日的回應
Thank you for the rating, We hope to see you again in the future.

8/10 不錯

Hapidudin

讚好:整潔度、職員與服務、設施服務和住宿狀況
Convenient location
於 2024 年 3 月住了 2 晚
Kim 於 2024年4月7日的回應
Thank you for the rating and kind words. We hope to see you again in the future.

10/10 優異

Donald

於 2024 年 4 月住了 1 晚
Amanda Keefer 於 2024年4月26日的回應
Thank you for your positive feedback, it is greatly appreciated. We look forward to seeing you on your next visit to the Hilton Garden Inn.

10/10 優異

kelly

家人同遊
讚好:設施服務
Beds were comfortable. Everything was very clean.
於 2024 年 4 月住了 1 晚
Kim 於 2024年4月7日的回應
Thank you for the rating and kind words. We appreciate you and hope to see you again soon.

10/10 優異

Brandol

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stayed at the property multiple times already and haven't complained once. Great service, Easy access to everything, Kind staff, Overall perfection!
於 2024 年 4 月住了 1 晚
Kim 於 2024年4月5日的回應
Thank you so much for the rating and kind words. We look forward to seeing you in the future.

10/10 優異

william

讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful stay.
於 2024 年 4 月住了 1 晚
Amanda Keefer 於 2024年4月3日的回應
Thank you for your positive feedback, it truly helps with making your stay here at the Hilton perfect. We look forward to seeing you again.

6/10 一般

Matthew

親子同遊
讚好:整潔度、職員與服務和設施服務
A little outdated but clean and comfortable. Spent the weekend here. The kids loved the pool and spa. Would stay again.
於 2024 年 3 月住了 2 晚
Kim 於 2024年4月1日的回應
Thank you for staying with us. We are working on an upgrade for the remainder of the hotel as the rooms were just done about a year ago. We hope if you are in our area again you give us another chance to make it right

6/10 一般

David

家人同遊, 親子同遊
There is no free breakfast
於 2024 年 3 月住了 3 晚
Kim 於 2024年4月5日的回應
Good afternoon, I do apologize that you were upset that Hilton Garden Inn does not offer a free breakfast. We do offer a full cooked to order breakfast where most hotels only offer the free buffet style breakfast. If you are in our area again and would like to have breakfast included you are able to add it to your room rate per guest at a very discounted rate. I hope you give us another chance in the future if you are in our area.

10/10 優異

Stephen

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
We had a very pleasant experience and would definitely stay here next time in town. The staff was friendly and helpful.
於 2024 年 3 月住了 1 晚
Kim 於 2024年3月29日的回應
Thank you for the rating and kind words. We look forward to seeing you in the future.

10/10 優異

Charles

於 2024 年 3 月住了 2 晚
Amanda Keefer 於 2024年3月28日的回應
Thank you so much for your feedback, we truly appreciate! We are happy to hear that you enjoyed your stay here with us at the Hilton Garden Inn. We look forward to seeing you again in the future.

10/10 優異

Taniah

讚好:整潔度和設施服務
Great .
於 2024 年 3 月住了 1 晚
Kim 於 2024年3月26日的回應
Thank you for the rating. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon.

10/10 優異

Christine

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Quiet room, very comfortable bed, terrific shower. On site restaurant, and also some in walking distance. Just 1 mile from the airport.
於 2024 年 3 月住了 1 晚
Kim 於 2024年3月25日的回應
Thank you for the rating. I am happy to hear that you enjoyed your stay with us. We hope to see you again in the future if you are in our area.

8/10 不錯

Ying

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Na
於 2024 年 3 月住了 1 晚
Kim 於 2024年3月25日的回應
Thank you for the rating. If you would like we would love to hear your feedback on your stay. We also hope to see you again soon.

10/10 優異

COLLEEN (Germansville)

親子同遊, 商務旅客
讚好:職員與服務
不滿:整潔度和住宿狀況
Cleanliness is not due to clean up it was old raggedy worn dirty furniture, dirty old carpet with musty smell, old discolored drapes, etc. Staff is wonderful and friendly. With all the old worn out furniture and cracks in the wall, tile broke and missing in bathroom I was shocked I was in a Hilton. Seemed like a roadside motel. Outside was well maintained and freshly landscaped as a Hilton should be. Lobby was perfect! Customer service top notch! Housekeeping hard working and professional.
於 2024 年 3 月住了 1 晚
Kim 於 2024年3月24日的回應
Thank you for the rating and kind words in regards to the staff. I apologize for the worn dirty feel you got from the rooms as they actually were just remodeled about a year ago. :( We do still have some upgrading to do in the hotel which I hope that makes the place look a little better. I hope if you are in our area you stay with us again.

6/10 一般

TAMMY

家人同遊, 多人同遊
讚好:住宿狀況
Really enjoyed our stay, will def. Book Shaun next year on our way back from outer banks
於 2024 年 3 月住了 1 晚
Kim 於 2024年3月24日的回應
I am glad you enjoyed your stay with us and we are looking forward to seeing you again when in our area.

4/10 欠佳

Kenmari

於 2024 年 3 月住了 4 晚
Kim 於 2024年3月23日的回應
Thank you for sending in a review. If you have a moment I would appreciate if you would give us some feedback as to why you rated us so poorly to give us a chance to address the situations that would of caused you to do so.

10/10 優異

Raul

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Kim 於 2024年3月20日的回應
Thank you for the rating. We are happy to know that you enjoyed your stay with us. I hope to see you again in the future.

8/10 不錯

Vicki

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We enjoyed! Would definitely stay again. Very clean and staff was very friendly. I only gave it 4 stars just because the pool was freezing one night. The next night was Saturday and there must have been a party because the kids was packed with preteens-teen and it made it not fun for my younger kids to swim. Plus that night the room next to us played loud music until around 11pm which made it had the my kids to fall asleep. That all just happened one night the rest was perfect.
於 2024 年 3 月住了 3 晚
Kim 於 2024年3月20日的回應
Thank you for the rating. I am sorry about the pool situation. We hope if you are in our area again you give us the opportunity to serve you again.

2/10 很差

Joel

家人同遊, 伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Limited parking, had to pull a u-turn at a busy intersection to access to the property. Not customer friendly. Will not book with this Hilton again
於 2024 年 3 月住了 1 晚
Kim 於 2024年3月20日的回應
We are sorry for the limited parking, that is due to a sink hole that formed in our parking lot and we have to wait a certain amount of time to survey the area. This is something out of our control. As far as getting into our property you do not have to make that u turn. You can just turn left at that light and it will bring you right to us. I hope you change your mind on giving us another opportunity