外觀
查看供應

阿倫敦騎士酒店的評價

2 out of 5
阿倫敦騎士酒店
1880 Steelstone Rd, Allentown, PA

評價

5.2
10 分評分，優異；1002 則評價中有 139 則" "
8 分評分，不錯；1002 則評價中有 170 則" "
6 分評分，一般；1002 則評價中有 184 則" "
4 分評分，欠佳；1002 則評價中有 169 則" "
2 分評分，很差；1002 則評價中有 340 則" "

5.2/10 

整潔度

6.2/10 

職員與服務

5.0/10 

設施服務

5.0/10 

住宿狀況

5.0/10 

環保程度

評價

10/10 優異

Rachel

家人同遊, 伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
good
於 2024 年 4 月住了 1 晚
A.M. General Manager 於 2024年4月23日的回應
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 優異

Maura

讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall good exoerience with Expefia
於 2024 年 4 月住了 3 晚
A.M. General Manager 於 2024年5月7日的回應
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 很差

Jennifer

不滿：整潔度、職員與服務和住宿狀況
The overall experience was terrible
於 2024 年 5 月住了 1 晚
A.M. General Manager 於 2024年5月3日的回應
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

6/10 一般

Jose

讚好：整潔度和住宿狀況
Good
於 2024 年 4 月住了 2 晚
A.M. General Manager 於 2024年5月1日的回應
Thank you for evaluating our property. We hope to see you again soon.

10/10 優異

Hien (Citrus Heights)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Best place
於 2024 年 4 月住了 1 晚
A.M. General Manager 於 2024年4月24日的回應
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 很差

Robert

不滿：整潔度、職員與服務和住宿狀況
Terrible all around
於 2024 年 4 月住了 2 晚
A.M. General Manager 於 2024年4月19日的回應
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

2/10 很差

Carolina

於 2024 年 4 月住了 1 晚

10/10 優異

Waldemar

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Muy divertido
於 2024 年 4 月住了 1 晚
A.M. General Manager 於 2024年4月3日的回應
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 優異

Jakim

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was cool
於 2024 年 3 月住了 1 晚
A.M. General Manager 於 2024年3月30日的回應
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 優異

Jakim

讚好：整潔度、職員與服務和設施服務
It was cool
於 2024 年 3 月住了 1 晚
A.M. General Manager 於 2024年3月30日的回應
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 很差

Michael

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Very dingy and dirty. Tv didnt work. Holes burned all into the bed. Been in cleaner trap house's
於 2024 年 3 月住了 1 晚
A.M. General Manager 於 2024年3月25日的回應
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

10/10 優異

Jakim

Good
於 2024 年 3 月住了 2 晚
A.M. General Manager 於 2024年3月24日的回應
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 優異

Jakim

於 2024 年 3 月住了 1 晚
A.M. General Manager 於 2024年4月3日的回應
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 優異

Ana J

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
There was roaches and sheets were all burnt
於 2024 年 3 月住了 2 晚
A.M. General Manager 於 2024年3月4日的回應
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 不錯

Jameek

讚好：整潔度、職員與服務和住宿狀況
Was a good stay
於 2024 年 2 月住了 1 晚
A.M. General Manager 於 2024年2月10日的回應
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 優異

Isaac

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
A.M. General Manager 於 2024年1月23日的回應
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 優異

Hien (Citrus Heights)

於 2024 年 1 月住了 2 晚
A.M. General Manager 於 2024年1月19日的回應
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 優異

Shyrah

於 2024 年 1 月住了 1 晚
A.M. General Manager 於 2024年1月17日的回應
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 優異

Hien (Citrus Heights)

於 2023 年 12 月住了 1 晚
A.M.General Manager 於 2024年1月9日的回應
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 優異

Edward K

於 2023 年 12 月住了 3 晚
A.M. General Manager 於 2024年2月10日的回應
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 很差

Sharon

Horrible
於 2023 年 12 月住了 4 晚
A.M. General Manager 於 2023年12月27日的回應
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

2/10 很差

Elizabeth

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Room was horrible it smells bad nothing like the pictures the top lock was broken my one year old son open the door and customer service suck nasty attitude
於 2023 年 12 月住了 1 晚
A.M.General Manager 於 2023年12月26日的回應
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

6/10 一般

Christa

於 2023 年 12 月住了 1 晚
A.M. General Manager 於 2023年12月26日的回應
Thank you for evaluating our property. We hope to see you again soon.

6/10 一般

真實旅客

Eh Hotel
It was nice but the walls are very very thin and heard everything in the hall and the rooms next door
於 2023 年 12 月住了 1 晚
A.M. General Manager 於 2023年12月22日的回應
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

6/10 一般

Jermain

商務旅客
讚好：職員與服務
不滿：整潔度和客房舒適度
於 2023 年 10 月住了 1 晚
A.M. General Manager 於 2023年12月16日的回應
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

2/10 很差

Onix

於 2023 年 12 月住了 1 晚
A.M. General Manager 於 2023年12月13日的回應
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

2/10 很差

Angela

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Buyer beware!!
This hotel needs ti be shut down! I’m a no frills person, but this was absolutely filthy and not safe. Signs everywhere should have clued me in- ‘you only have 15 minutes from check -in to ask for a refund.’ This sign is in SIX spots around the reception area. It’s a place for Johns and Call Girls. My daughter was traumatized . Great location, but what a dump.
於 2023 年 11 月住了 1 晚
A.M. General Manager 於 2023年11月17日的回應
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

10/10 優異

Angelique

家人同遊
於 2023 年 11 月住了 2 晚
A.P. General Manager 於 2023年11月13日的回應
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 優異

Vakhtang

於 2023 年 10 月住了 1 晚
A.M. General Manager 於 2023年12月5日的回應
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

4/10 欠佳

真實旅客

不滿：整潔度和住宿狀況
Back to the desk clerk 3 times to find clean room
Lobby smelled like pot upon entering. Contract said I had 15 minutes to let the front desk know if there was a problem with the room before I was charged for it. First room was dirty with ripped curtain. Second room the stench of cigarettes nearly knocked me over when I opened the door (it was a non-smoking room). Third room front desk clerk escorted me to. It was cleaner and didn't smell so I took it. Floor tiles where poorly installed and separated, flooring into the bathroom was crumbling (maybe it had flooded at one time), The lights over window were on a sensor and came on during the night when I moved in the bed. The room was two doors down from the lobby. I could clearly hear a loud guest/ front desk clerk during the night.
於 2023 年 11 月住了 1 晚
A.M. General Manager 於 2023年11月8日的回應
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

2/10 很差

David

不滿：住宿狀況
We left at 4;30 am because a couple was having an argument in the room next to us and we couldnt sleep. The hallway smeemed if cigerette even though we had a non smoking room and the actual floor of the room we were in was in disrepair. Will never go here again.
於 2023 年 10 月住了 1 晚
A.M. General Manager 於 2023年10月17日的回應
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

2/10 很差

Erika

we didn’t even spend the night at the hotel, the hotel was disgusting, and had lice, and we walked in didn’t even want to put our bags on anything we were clinging to our stuff, and we saw a lice crawling on the pillow, and we have pictures of the lice on the pillow and the lady said that she was going to give us a refund and to call back the next morning and then the next morning we called and she screamed at us and it refused a refund so we had to dispute it with Chase do not recommend if anything this hotel should be shut down for being unsanitary
於 2023 年 10 月住了 1 晚
A.M. General Manager 於 2023年10月28日的回應
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

2/10 很差

Louis

不滿：整潔度、職員與服務和住宿狀況
This place just sucked on an epic scale do your self a favor find some other place to stay, room was the size of a jail cell with cigarette burns in the bed comforter, the TV turned on but had no sound and when calling the front desk from my cell phone cause the room has no phone to inform them of the TV issue I was told someone would be up there to look at it........never came either day of stay room windows on 3rd floor we're screwed shut so ya couldn't get fresh air in the room which to get rid of the weed smell from the hallway and elevator but hey if crack houses are your thing enjoy your stay
於 2023 年 10 月住了 2 晚
A.M. General Manager 於 2023年10月12日的回應
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

2/10 很差

Eleanor

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
NEVER AGAIN
It was dirty, smelly there were cigarette burns on the bedding. And we woke up to cockroaches. We have pictures of the burns but unfortunately I couldn't get pictures of the cockroaches before they scattered. This has to be the worse experience we have had staying in a hotel.
於 2023 年 10 月住了 2 晚
A.M. General Manager 於 2023年10月10日的回應
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

2/10 很差

Anthony

親子同遊, 商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Hotel smell like smoke even in the room. The hotel have no smoking signs but makes no sense
於 2023 年 10 月住了 2 晚
A.M. General Manager 於 2023年10月9日的回應
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We are a smoke free property, but sometimes if a guest smokes outside the odor is on their cloths and will linger for a short time in the hallway and lobby. We hope you will give us another opportunity to exceed your expectations in the future.

6/10 一般

Lamond

商務旅客
讚好：職員與服務
The Review of this property was okay. I didn't like the fact that the floor I stayed on the ceiling ties was not completely covered because it looked like work was being done. Also, on one side of my bed there was a lot of ants all over the floor and around the dresser.
於 2023 年 9 月住了 1 晚
A.M. General Manager 於 2023年10月3日的回應
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

4/10 欠佳

真實旅客

多人同遊
不滿：整潔度和住宿狀況
Will never stay there again
Asked for a No-Smoking room! The room reeked of stale smoke. There were cigarette holes burned into the bedsheet and the curtains! The walls were filthy, and there were ants in the bathroom sink. And to the right of the toilet I believe their floor is about to cave-in. Absolutely disgusting. But … it was cheap and the exterior looked nice
於 2023 年 9 月住了 1 晚
A.M. General Manager 於 2023年10月3日的回應
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

2/10 很差

Lucas

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Worst hotel I’ve ever stayed in
Sheets were stained, there was hair on my “fresh” towel, carpet was dirty, there were cockroaches. The hallway smelled like cigarettes and the room smelled like a combination of mold and cigarettes.
於 2023 年 9 月住了 1 晚
A.M. General Manager 於 2023年10月1日的回應
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

4/10 欠佳

Alexander

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
This was the worst hotel I've ever stayed at, and that includes in developing countries. Furniture, mattresses, and all other amenities are of the lowest possible quality, and half-heartedly cleaned. My first room was connected to another room with very little sound proofing, and was infested by ants crawling on the floor, nightstand, and even bed. I requested a change and was given a better, quiet room, though I still saw a small cockroach the next morning. The staff is disinterested, and there was no food in the breakfast area. It was unacceptable at any price. Definitely worth paying a few extra dollars to stay somewhere else with self respect.
於 2023 年 9 月住了 1 晚
A.M. General Manager 於 2023年9月28日的回應
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

4/10 欠佳

Daniel

不滿：整潔度、職員與服務和住宿狀況
It was ghetto smelled like weed crackheads everywhere
於 2023 年 9 月住了 1 晚
A.M. General Manager 於 2023年9月24日的回應
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We have a zero tolerance for any type of illegal activity on our premises, and if we are aware on any issues the authorities are promptly contacted. We hope you will give us another opportunity to exceed your expectations in the future.

10/10 優異

Pamela

家人同遊
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
A.M. General Manager 於 2023年9月9日的回應
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 優異

Paul

讚好：整潔度、職員與服務和住宿狀況
I needed a place for the weekend. eveything worked
於 2023 年 8 月住了 4 晚
A.M. General Manager 於 2023年8月29日的回應
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 很差

Aleksandar

不滿：整潔度、職員與服務和住宿狀況
Stay in this hotel only if you must.
於 2023 年 8 月住了 3 晚
A.M. General Manager 於 2023年8月30日的回應
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

2/10 很差

William

於 2023 年 8 月住了 1 晚
A.M. General Manager 於 2023年9月17日的回應
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

8/10 不錯

Robert

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Cozy & well-appointed; where can I hang my pants?
A comfortable if small-ish room with the amenities one expects of a hotel at this price point. The microwave, refrigerator, TV and WiFi were present and all worked. Oddly though, there was no place to hang clothing. No rack or hooks of any kind. Due to the room's size there was no desk or chair; just a bench seat, so not even a chair back to toss something over...
於 2023 年 8 月住了 1 晚
A.M. General Manager 於 2023年8月22日的回應
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are sorry there was no where to hang clothes. We will bring this to the attention of our design department. We look forward to seeing you again soon.

4/10 欠佳

真實旅客

讚好：整潔度和客房舒適度
不滿：職員與服務
Worse than Average
The bathroom sink didn't drain properly, and the tub was not useable, since there was no mechanical nor rubber stopper present. Maintenance and housekeeping staff were not on-site during the hours I was on-site, and even though I asked the front desk staff twice (once each to 2 different people) to have these addressed, they were not. Housekeeping didn't even clean or make up my room during my stay. Also, sketchy characters were hanging out in the parking lot, and smoking weed in their cars. While nothing bad happened, it didn't leave me feeling my car or its contents were secure.
於 2023 年 8 月住了 2 晚
A,M. General Manager 於 2023年8月31日的回應
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

2/10 很差

Tyson

商務旅客
讚好：職員與服務
不滿：設施服務
It was loud. I got very little sleep and I had to get up for work in the morning
於 2023 年 8 月住了 1 晚
A.M. General Manager 於 2023年8月19日的回應
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

6/10 一般

Jayden

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Staff was rude, room wasn’t ready and we ended up waiting two hours to check in.
於 2023 年 8 月住了 1 晚
A.M. General Manager 於 2023年8月10日的回應
Thank you for evaluating our property. We hope to see you again soon.

4/10 欠佳

Jacqueline

家人同遊, 親子同遊
不滿：整潔度
Nice area, but hotel was not clean, had 2 bedbugs in my room.. bad to check out early! No refund
於 2023 年 8 月住了 2 晚
A.M. General Manager 於 2023年8月8日的回應
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

2/10 很差

Celia

不滿：整潔度、職員與服務、設施服務和住宿狀況
The bedding was dirty. The floor wasdirty. The surrounding noise stopped around 5am.
於 2023 年 8 月住了 1 晚
A.M. General Manager 於 2023年8月8日的回應
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.