Bathroom tiles had dirty grout on the floor and black marks on the walls. The ceiling above the bath was stains. Window in bedroom was dirty and lower pane was cracked. It let the wind in.
Public areas were OK
Fiona
於 2024 年 4 月住了 4 晚
6/10 一般
Maria
2024年4月19日
讚好:整潔度
不滿:住宿狀況
The accommodation was perfectly adequate for our 1 night stay. The bathroom definitely needed a refresh. Rusty plugholes etc. the windows also need replacing and the mattress wasn’t great quality. All that said we enjoyed our stay in a spacious room.
Maria
於 2024 年 4 月住了 1 晚
10/10 優異
Adalaine
多人同遊
2024年4月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Iit was a gem of a place,ticked all our boxes..
Adalaine
於 2024 年 3 月住了 2 晚
10/10 優異
Russell
伴侶同遊
2023年12月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Russell
於 2023 年 12 月住了 2 晚
8/10 不錯
Simon
伴侶同遊
2023年10月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location, convenient for shopping. Great room and fantastic dining room. Only drawback was a poor breakfast. Not buffet, lack of choice and worse on the second day when there was no chef.
Simon
於 2023 年 10 月住了 2 晚
10/10 優異
Chris
2023年10月2日
Very friendly staff and excellent breakfast
Chris
於 2023 年 9 月住了 2 晚
6/10 一般
真實旅客
家人同遊
2023年9月20日
Most dissapointing of all pur hotel stays in UK needs deep cleanse our room was through hotel and out back over gravel path- horrible access for luggage!! Room was hot and atuffy with only a small fan provided. Also no on site parking available when we checked in and were told to use public lot behind hotel Dining room is lovely though!!
真實旅客
於 2023 年 9 月住了 1 晚
8/10 不錯
Hazel
2023年8月13日
Hazel
於 2023 年 8 月住了 1 晚
8/10 不錯
John
2023年8月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A brief stay at the White Swan to attend a wedding at the Alnwick Garden. We were given an early check in due to the wedding timings, the receptionist was really pleasant, helpful and efficient. The room was clean and comfortable but, as it was on the front of the hotel, there was a little traffic noise in the morning. All in all a very pleasant stay.