The only complaint I have is that I had to go to Walmart and purchase a $10 pillow. The hotel could use some new pillows. Sleep is the most important element in a hotel. Without a good pillow, it is hard to sleep.
Donald
於 2025 年 7 月住了 2 晚
8/10 不錯
Mark
親子同遊
2025 年 7 月 2 日
讚好:整潔度、設施服務和住宿狀況
The building was undergoing renovations, so that brings down the facilities rating. The customer service was great!
Mark
於 2025 年 6 月住了 4 晚
6/10 一般
James
伴侶同遊
2025 年 6 月 29 日
Check in with wrong room, hall was Hot. Black mold on tub chalked seal
James
於 2025 年 6 月住了 1 晚
6/10 一般
Adrienne
2025 年 6 月 12 日
Adrienne
於 2025 年 5 月住了 1 晚
2/10 很差
Nancy
伴侶同遊
2025 年 6 月 4 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
The lobby smelled of food as soon as you walked in. There is no complimentary water in the room.It was an outdated room and the bedding had been bleached to remove stains. The carpet was dirty and the room smelled. It was horrible in the shower, and I have pictures to prove it. I almost slipped off the toilet seat because it is loose. I paid 175.00 plus taxes for this room and got motel six room. I visit Altus, Oklahoma because I have grandkids there. Last time I stayed there, wires were hanging in entrance because roof collapsed. Room was the same and lobby stinks of foreign food. Very disappointing to think this is a Hilton.
Nancy
於 2025 年 5 月住了 1 晚
6/10 一般
Rebekah (Elk Grove)
2025 年 5 月 25 日
讚好:設施服務
不滿:整潔度
First night got in really late at night and the night shift front desk guy checked me in. Went to room. It was not the King Suite I'd reserved but was so exhausted it was a dull realization until morning. Went back to front desk and a different man was there. Asked him to confirm my reservation. He admited should be a suite, apologized and gave me new room key. Had to move all my things. Both rooms were in disrepair. Wallpaper peeling, poop splatter on walls in bathroom, dust and crust on baseboards and door hinges, splatters on doors and nasty long black hairs in showers. Also, had a huge black bettle drop on my face that must have been climbing on the wall above my bed headboard at 3:30 a.m. Was a startling and disgusting way to be awaken. Also, stains of questionable nature on top of the bed comforter. Was in rush to get to airport, so didn't have time to wait around to tell all this to hotel manager.
Rebekah
於 2025 年 5 月住了 4 晚
6/10 一般
Anna
2025 年 5 月 20 日
不滿:整潔度
Blood stains on blankets
Anna
於 2025 年 5 月住了 1 晚
4/10 欠佳
Michael
家人同遊
2025 年 5 月 19 日
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
We have stayed in this hotel for many years for occasional visits to Altus. The property is becoming run down now. During our stay, the toilet broke and flooded water on the bathroom floor. Maintenance was not available so I fixed it myself (the hotel did offer to provide another room). The refrigerator was broken and so we had to throw most of our food away. The room door did not close properly and had to be slammed each time. We did not request compensation and it was not offered. It is time for the hotel to invest in maintenance to restore it to its former glory.
Michael
於 2025 年 5 月住了 2 晚
10/10 優異
Roger
家人同遊
2025 年 5 月 18 日
We enjoyed our stay at the Hampton Inn in Altus. The bed was very comfortable and the bathroom was very clean!
Roger
於 2025 年 5 月住了 1 晚
2/10 很差
Anna
2025 年 5 月 18 日
不滿:整潔度和住宿狀況
Bloody blanket
Anna
於 2025 年 5 月住了 1 晚
2/10 很差
Troy
2025 年 5 月 8 日
不滿:整潔度和住宿狀況
Dirty, Not Maintained, Wallpaper missing, mold
Troy
於 2025 年 1 月住了 1 晚
6/10 一般
Deanna
家人同遊
2025 年 4 月 26 日
讚好:職員與服務
不滿:住宿狀況
The staff was helpful. Had issue with the keyless entry and it took 45 minutes to fix. Breakfast was really good.
Deanna
於 2025 年 4 月住了 2 晚
10/10 優異
Kim
2025 年 3 月 31 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean property. Friendly staff and great breakfast options.
Kim
於 2025 年 3 月住了 2 晚
10/10 優異
Kim
2025 年 3 月 31 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great breakfast and very friendly staff. We stayed 2 nights and it's a very clean nice place.
Kim
6/10 一般
Ronnie (Colorado Springs)
2025 年 3 月 29 日
讚好:職員與服務
不滿:住宿狀況
Ronnie
於 2025 年 3 月住了 3 晚
4/10 欠佳
Scott D
2025 年 3 月 28 日
讚好:職員與服務
Scott D
於 2025 年 3 月住了 1 晚
2/10 很差
Cesar
2025 年 3 月 5 日
Cesar
於 2025 年 2 月住了 1 晚
10/10 優異
carla
2025 年 3 月 3 日
carla
於 2025 年 3 月住了 1 晚
8/10 不錯
Pamela
家人同遊, 寵物同遊
2025 年 3 月 2 日
讚好:職員與服務和設施服務
不滿:住宿狀況
Closet door was broke and would not stay shut. Also seemed to be mold around bathtub and there was very little water pressure for shower
Pamela
於 2025 年 2 月住了 1 晚
10/10 優異
Dean
2025 年 2 月 15 日
不滿:住宿狀況
Dean
於 2025 年 2 月住了 1 晚
6/10 一般
Barbie
2025 年 2 月 7 日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
The staff was great. The hotel needs refurbished. It has a smell of cigarette smoke. The carpets were dingy and old.
However, the breakfast was really good.