「Such a great place to enjoy our holidays with spectacular view from the lobby, hot spa and our room. Their warm and traditional Japanese hospitality made our time even better than expected. Thanks for all the thoughtful services! Highly recommended! 」
"I do not recommend to stay in this hotel if...
1). you cannot speak basic Japanese. The staff cannot speak basic English and they were not even trying to use any translator device to communicate with foreign guests. I had to use limited Japanese to communicate with the staff.
2). you cannot tolerate heat nor noise. I checked in 2 days ago. This is already April which is spring season, but the hotel still had not offered cool function of air conditioning. How stubborn the hotel management is. So I was forced to open the window and use the electric fan (when the staff handed me the fan, they did not even wipe off the dust, so it was very dirty.) By the way, as I had to open the window at night, I was annoyed by the noise of the terrible local motorbike gangs.
Yet the location of this hotel is superb ~ opposite to the JR station and also a little shopping mall."
