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袋鼠島美居酒店的評價

3.5 out of 5
袋鼠島美居酒店
73 Scenic Drive, American River, SA

評價

8.4

很好

10 分評分，優異；288 則評價中有 120 則" "
8 分評分，不錯；288 則評價中有 111 則" "
6 分評分，一般；288 則評價中有 44 則" "
4 分評分，欠佳；288 則評價中有 9 則" "
2 分評分，很差；288 則評價中有 4 則" "

8.6/10 

整潔度

8.8/10 

職員與服務

8.2/10 

設施服務

7.8/10 

住宿狀況

8.8/10 

環保程度

評價

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
cosy hotel
Not many attractions nearby
於 2017 年 12 月住了 1 晚
Marketing at the Mercure Kangaroo Island Lodge 於 2018年1月7日的回應
Thanks for your feedback. Yes it is quiet in American River but we feel that's the charm. Kangaroo Island is vast and you need to travel to see the sights so you will never be close to everything. The seclusion of where we are located allows for the abundance of wildlife and birdlife to surround us. You don't get that in the main town. Thanks again for your feedback.

10/10 優異

XIAOMIN (中国天津)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
过得去
在美洲河边上，很安静，景色也不错。购物不是很方便。

10/10 優異

summer (china)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很好

10/10 優異

summer (china)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很好
这个酒店的服务堪称完美，尤其是晚餐。第一 美味，第二、体贴入微到无以复加的程度。因为让我久等了一点时间，不仅免费赠送一个菜，还给我们的总价打了半折！很意外很惊喜，谢谢！

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
房間寬敞，有吧台，窗外view不錯
滿意

8/10 不錯

april_w_j

讚好：整潔度、職員與服務和客房舒適度
性价比不错
定的时候叫ＡＬＬ　ＳＥＡＳＯＮＳ，结果开车到了那里找了半天没找到，油也只剩下还能开１０公里左右，加油站都关门了，只能到这家ＭＥＲＣＵＲＥ询问，前台美女说“我们就是ＡＬＬ　ＳＥＡＳＯＮＳ，我们五天前刚改名”．．．．．．好吧，没得到任何通知，不管怎样，算是找到了。８点停晚餐，放下行李就立刻去餐厅点餐了，看在酒店找得无比辛苦的份上，来了分袋鼠肉尝尝，还不错。周边环境安静的出奇，海边的山里，晚上有点冷。酒店设施比较普通，不过我们要求不高，这晚累了睡得不错。

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
袋鼠岛的不二选择
我们预定酒店的时候酒店叫all season，等我们入住时酒店改名成了Mercure，害我们在American river开车来来回回，还好最后确认了下。酒店非常漂亮，我们的房间正对着游泳池，美极了。离punishaw也近，地理位置非常好。

10/10 優異

Steven

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Staff members were very polite
於 2024 年 4 月住了 1 晚

10/10 優異

Tamasin

多人同遊
Very clean and easy check in/check out. Room was well sized and beds super comfy. Restaurants here were also the only place open for dinner in American River on some weeknights in the off season, so handy to be staying on site.
於 2024 年 4 月住了 2 晚

8/10 不錯

fran

伴侶同遊
讚好：設施服務
our room was nice and roomy. excellent bed and the room was well appointed with mini kitchen, charging pads for phones and huge TV. The view of the ocean was wonderful. It is in a remote area so we had long drives to go see activities. Food at the hotel was limited and the breakfast was expensive for what was available and was not great!.They encourage not getting the room serviced but did not say what to do with the rubbish that built up over 4 days.
於 2024 年 4 月住了 4 晚

10/10 優異

Zannat

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing experience, beautiful bay view and the food at the restaurant is fantastic. Extremely helpful staff, cleanliness to point. Will definitely stay with them again.
於 2024 年 2 月住了 2 晚

10/10 優異

Sylvia

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Opposite end of island from Seal Bay and Flinders Chase but still great for wildlife. Hotel provided fish for Pelican Feeding next to hotel which was a fantastic experience. Pool and restaurant good and staff really helpful and friendly. Recommend it as good place to stay on the island.
於 2024 年 2 月住了 3 晚

10/10 優異

Igor

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We were very impressed by the quality of the food in the restaurant, the incredibly friendly and helpful staff and the amazing salt water swimming pool. The darma wallabies grazing at night right next to the motel were just absolutely the classic Australiana!
於 2024 年 1 月住了 2 晚

10/10 優異

Susan (Belleville)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The area was quiet. There was walking trails and we were able to watch some Tameer wallbys playing in the evening. The restaurant was convenient and food was good. It was easier to find your way around and go to any place on the Island. The staff was friendly and very helpful answering questions.
於 2023 年 12 月住了 3 晚

10/10 優異

Sonja

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 優異

Sonja

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 優異

Taelah

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Such a great location for accommodation! Only 30 minute drive from the Ferry, beautiful views, such a quiet and peaceful location, really felt like you were out in nature, it was very relaxing. The room was a good size, with nice little balcony with sliding door for nice airflow. The dining options were good, staff were very friendly! Would definitely stay here again if visiting Kangaroo Island again.
於 2023 年 11 月住了 2 晚
Simon James 於 2023年12月12日的回應
Dear Taelah,Thank you for your review! We're thrilled to hear that you enjoyed the location of our accommodation and found it to be peaceful and relaxing. It's great to know that you appreciated the size of the room and the balcony for some fresh air. We're also glad that you enjoyed the dining options and found our staff to be friendly. We would be delighted to welcome you back if you ever visit Kangaroo Island again.Kind RegardsSimon JamesGeneral Manager

8/10 不錯

Mike

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚

8/10 不錯

Cornelia

商務旅客
讚好：整潔度和客房舒適度
Für eine Nacht i. O. länger nicht
Das Zimmer war okay; die Türe zum Bad konnte nicht ganz geöffnet werden; das WC stand im Wege. Das Frühstück sehr minimalistisch, für eine zusätzliche Toastscheibe musste extra bezahlt werden. Die Zimmer wurden nur gemacht, wenn man dies an der Reception gemeldet hatte. Nespressokapseln wurden nicht aufgefüllt. Die Umgebung nicht wirklich toll😝
於 2023 年 10 月住了 3 晚

10/10 優異

Emma

於 2023 年 10 月住了 2 晚

10/10 優異

Peter

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely quiet place !!!
於 2023 年 8 月住了 2 晚
Simon James 於 2023年9月5日的回應
Dear Peter,Thank you for your kind review and hope to see you again soon.Kind RegardsSimon JamesGeneral Manager

10/10 優異

Theodora

讚好：整潔度、職員與服務和住宿狀況
Great stay staff were amazing from stepping into the foyer ,we were x 3 60 year old girls on a 10 day trip to KI , we dinned at the Restuaurant again everything was perfect food. Wines,staff and the surroundings Thankyou and we will be back theodora ❤️
於 2023 年 7 月住了 1 晚

8/10 不錯

Christine

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The bathroom got a bit cramped when both hubby and I wanted to use the sink due to the door placement.
於 2023 年 6 月住了 3 晚

10/10 優異

Criselda

於 2023 年 6 月住了 1 晚

10/10 優異

Claudine

讚好：整潔度和住宿狀況
於 2023 年 6 月住了 1 晚

10/10 優異

Sara

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The Mercure is a quiet getaway in a beautiful and unique corner of Australia
於 2023 年 5 月住了 5 晚

10/10 優異

Lynda

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic stay!!
Superb stay! All the staff were attentive, helpful, friendly and excellent. Room was comfortable, with a lovely bed. Fantastic bar/lounge and great restaurant. Highly recommend.
於 2023 年 5 月住了 2 晚

8/10 不錯

Michael

讚好：職員與服務和設施服務
於 2023 年 4 月住了 3 晚

8/10 不錯

sharon

讚好：整潔度、職員與服務和住宿狀況

10/10 優異

Michael

讚好：職員與服務、住宿狀況和客房舒適度
Best choice at Kangaroo Island
Very helpful staff great location.
於 2023 年 3 月住了 3 晚

8/10 不錯

Claire

於 2023 年 3 月住了 1 晚

8/10 不錯

Hambleton

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very quiet place to stay overnight. Room had a lovely water view and we were pleasantly surprised to find complimentary gifts of wine, snacks, biscuits and bottled water. A very nice meal at their restaurant and lovely staff, compensated for the slightly tired look to the large pool, buildings and surrounds. The management is obviously trying hard to maintain an older type motel in difficult times. Give them your support if you can. Cheers
於 2023 年 2 月住了 1 晚

10/10 優異

Deborah

於 2023 年 1 月住了 2 晚

10/10 優異

Timothy

讚好：整潔度、職員與服務、設施服務和住宿狀況
Our room had a view to the water and the balcony was appreciated. The bed was comfortable and the room was well set up. Such a shame it was so badly insulated for noise and buses and trucks using the gravel driveway woke us up every morning. The restaurant food was thoroughly mediocre. Oven fries served with a $40 main course!
於 2023 年 2 月住了 4 晚
Simon James 於 2023年2月24日的回應
Dear Timothy,Thank you for the 5 star review! Its great to read that you enjoyed the view and found the bed comfortable. Your feedback on your meals has been passed on to the restaurant team. Kind RegardsSimon JamesGeneral Manager

10/10 優異

Kenneth

於 2023 年 2 月住了 2 晚

10/10 優異

Deborah

讚好：職員與服務
於 2023 年 1 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 1 月住了 3 晚

8/10 不錯

Robyn

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful surroundings for a relaxing holiday.

10/10 優異

Katie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean comfortable rooms and beds, new bathrooms, complimentary wine, anzac biscuits and chips, felt very private and has friendly staff. We loved our time there!!
於 2023 年 1 月住了 1 晚

10/10 優異

Fae

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We enjoyed our stay here. Room was light and bright. Beds were so comfortable.Best hotel beds ever. Morning walks fro here amazing. Saw 50 black swans every morning. Pelican feed done by the hotel a bonus.

10/10 優異

John

讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful older well kept gem. Staff was great and so where public areas. Food very decent at restaurant.
於 2022 年 12 月住了 1 晚

6/10 一般

Victor

多人同遊
讚好：整潔度
不滿：職員與服務和住宿狀況
The property needs updating. bathrooms have rust and mildew present. Wait staff are not proficient in English. Set menu for breakfast is pricey. $29 for 2 poached eggs
於 2022 年 12 月住了 3 晚

8/10 不錯

Emily

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The Mecure was a bit older but comfortable. It had fantastic views of American River and is located in a bit of a quieter part of the Island.
於 2022 年 10 月住了 2 晚

6/10 一般

Stephen

家人同遊
讚好：整潔度
不滿：設施服務
The pool and spa not available tennis court outdated pelican feeding not available The feature hotel as above ,made me choose this hotel ,are unavailable
於 2022 年 10 月住了 1 晚

10/10 優異

Robert

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nothing to dislike. The bed was extremely comfortable.
於 2022 年 10 月住了 3 晚

10/10 優異

Anne

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Comfortable room, excellent restaurant, lovely views
於 2022 年 6 月住了 2 晚

10/10 優異

sarah

讚好：整潔度、職員與服務和設施服務
於 2022 年 6 月住了 3 晚

10/10 優異

Peter

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent stay with this property, quite location nestled well with nature. We found it central to day trips to the many island attractions. Restaurant staff were great and friendly. Recommended
於 2022 年 4 月住了 4 晚
Simon James 於 2022年5月3日的回應
Dear Peter, Thank you for your kind review. It great to read you enjoyed your stay with us and hope to see you again. Kind Regards Simon James General Manager

8/10 不錯

Christopher (Osborne Park)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff in both the reception and dining area. Room was good although the bathroom door wouldn’t latch and the fridge wasn’t on when we arrived.
於 2022 年 4 月住了 2 晚
Simon James 於 2022年5月3日的回應
Dear Christopher, Thank you for your review after your recent stay with use. We pride ourselves on our level of customer service so its great to read that you found our team to be friendly. Hope to see you again if you return to Kangaroo Island. Kind Regards Simon James General Manager

10/10 優異

Naoko

於 2022 年 4 月住了 1 晚