豪華客房, 1 張特大雙人床 | 高級寢具、特厚豪華床墊、房內夾萬、手提電腦工作空間

阿姆斯特丹萬豪酒店的評價

5 out of 5
阿姆斯特丹萬豪酒店
Stadhouderskade 12, Amsterdam

評價

8.8

優異

10 分評分,優異;1004 則評價中有 586 則" "
8 分評分,不錯;1004 則評價中有 286 則" "
6 分評分,一般;1004 則評價中有 84 則" "
4 分評分,欠佳;1004 則評價中有 30 則" "
2 分評分,很差;1004 則評價中有 18 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.6/10 

設施服務

8.8/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

Hsiuchin

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
room is good
於 2023 年 8 月住了 1 晚

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean, comfortable and friendly staff
於 2020 年 7 月住了 4 晚

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
整體起來是非常好的。值得一住,交通上也非常方便
於 2019 年 11 月住了 2 晚

10/10 優異

Wai Han Flora

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
We checked up at around 11am. Hotel staff are efficient and helpful.
於 2019 年 8 月住了 2 晚

8/10 不錯

真實旅客

讚好:職員與服務
廁所很臭
於 2019 年 7 月住了 5 晚

8/10 不錯

Wing Yin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good location
於 2018 年 10 月住了 2 晚

8/10 不錯

真實旅客

享受假期到選擇
服務親切,飯店位置便利,房間舒適
於 2018 年 8 月住了 3 晚

10/10 優異

Carl

讚好:住宿狀況
於 2024 年 5 月住了 2 晚

8/10 不錯

Cristina

讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a bit noisier than I expected and there was the sound of running water all the time.
於 2024 年 5 月住了 2 晚
Guest Relations Team 於 2024年5月16日的回應
Dear Cristina,Thank you for taking the time to share your feedback with us. We are glad that you chose to stay with us.We apologize if the noise level during your stay caused any inconvenience. Our team strives to ensure all guests have a comfortable and peaceful experience, and we regret any disturbance caused by excess noise. Please know that we take your feedback seriously and will look into ways to address this issue to improve the overall guest experience.Regarding the sound of running water, we apologize for any inconvenience this may have caused. We will investigate this matter further to identify and resolve any issues with our plumbing systems.Your feedback is valuable to us as it helps us identify areas for improvement. If there is anything else we can assist you with or if you have any further comments, please feel free to reach out to us directly.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more pleasant experience in the future.Warm regards,Amsterdam Marriott Hotel

8/10 不錯

himanshu

讚好:職員與服務和住宿狀況
Small rooms, not clean
於 2024 年 5 月住了 2 晚
Guest Relations Team 於 2024年5月11日的回應
Dear himanshu,Warm greetings from the Amsterdam Marriott.Thank you for sharing your feedback with us. We are sorry to hear that your recent stay did not meet your expectations.Ensuring cleanliness and comfort is a top priority, and we apologize if we fell short in this regard during your visit. Your feedback is invaluable to us, and we will address this matter with our housekeeping team to ensure that such issues are promptly addressed and resolved.We appreciate you bringing this to our attention, and we hope to have the opportunity to welcome you back in the future for a more enjoyable experience.Sincerely,Amsterdam Marriott Hotel

10/10 優異

Brenda

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 3 晚

8/10 不錯

Micheal

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Ellen

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Will return
於 2024 年 4 月住了 3 晚

10/10 優異

Adanel

讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel with excellent breakfast. Near many attractions and restaurants.
於 2024 年 4 月住了 2 晚
Guest Relations Team 於 2024年5月3日的回應
Dear Adanel,Warm greetings from the Amsterdam Marriott.Thank you for your positive feedback! We are delighted to hear that you enjoyed your stay at our beautiful hotel and that you found our breakfast to be excellent. It is great to know that our location near many attractions and restaurants added to your overall experience. We hope to welcome you back again soon for another wonderful stay!With kind regards,Amsterdam Marriott Hotel

10/10 優異

Susan

讚好:整潔度、職員與服務和住宿狀況
The property was in a good area for getting to all the historic sites and museums. It also had a slew of restaurants not far from the hotel.
於 2024 年 4 月住了 2 晚

10/10 優異

Michael

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good concierge service.
於 2024 年 4 月住了 2 晚
Guest Experience Team 於 2024年4月20日的回應
Dear Michael, We're thrilled to hear that you enjoyed our concierge service during your stay! Providing excellent service and assistance to our guests is always our top priority, and we're delighted that our concierge team met your expectations. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future!Warm regards

8/10 不錯

Lydia

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great gym facility, centrally located, easy access to all sights. Tons of room in the lobby.
於 2024 年 3 月住了 6 晚
Guest Relations Team 於 2024年4月19日的回應
Thank you for taking the time to share your experience! We're thrilled to hear that you enjoyed our gym facility and found our location convenient for exploring the city's sights. Our spacious lobby is designed to ensure your comfort during your stay. We look forward to welcoming you back on your next visit!

10/10 優異

Bertram

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

8/10 不錯

Krisinda (Toronto)

讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is located in a great area in close proximity to the city centre, museums, Vondelpark, restaurants, tram line, shopping etc. The staff is very friendly and helpful.
於 2024 年 3 月住了 6 晚
Guest Relations Team 於 2024年4月11日的回應
Dear Krisinda,Warm greetings from the Amsterdam Marriott!Thank you for your feedback. We are pleased to hear that you enjoyed our convenient location and found our staff to be friendly and helpful. We strive to provide a seamless experience for our guests, and we are glad to hear that we met your expectations. We hope to welcome you back again soon for another enjoyable stay!Warm regards,Amsterdam Marriott Hotel

8/10 不錯

Ravi

讚好:整潔度和住宿狀況
於 2024 年 4 月住了 3 晚

6/10 一般

Michael

家人同遊
讚好:整潔度
First the good things. Very close to the museum area and leides plaza. Generally clean hotel. Helpful with directions and they lent me an umbrella. It rains ALOT in Spring here. The negatives: hallway had bits and pieces of food tossed around (remember you are paying 300 to 400 a night here), took 2 trips to the front desk and a phone call to get a set of towels--took 15 minutes (remember you are paying 300 to 400 a night here), requested a city view which was more like a view of the next building (remember you are paying 300 to 400 here), parking was way to expensive at 60 dollars a night), and here is the topper----at check in we were asked if we wanted breakfast. We said no and then at check out we were told that we had breakfast. I said we did not and was told by the desk clerk "we have to investigate that." Now, I understand that there are a LOT of scams in Amsterdam (Scamsterdam)--a taxi charged us 40 euros for a 10 min ride from central station to the hotel--but this is marriott and the expectations should go beyond having to worry about whether the hotel is going to try to squeeze out as much as they can . So, you're really not getting a quality marriott experience here.
於 2024 年 3 月住了 3 晚

10/10 優異

??

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 3 月住了 1 晚

10/10 優異

ANTHONY JOHN

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent staff and location, very clean and tidy
於 2024 年 3 月住了 4 晚

2/10 很差

Anupama

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Rude rude rude ataff
於 2024 年 3 月住了 2 晚
Guest Experience Team 於 2024年3月30日的回應
Dear Anupama, We're sorry to hear about your experience and apologize for any inconvenience caused during your stay. Guest satisfaction is our top priority, and we regret that we fell short of meeting your expectations. Your feedback is appreciated, and we will use it to improve our services. We hope to have the chance to welcome you back for a more pleasant experience in the future.Best regards

8/10 不錯

Aleta Scott

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚

10/10 優異

Maday

於 2024 年 3 月住了 4 晚

10/10 優異

Thomas

讚好:整潔度、職員與服務和住宿狀況
I have been to Amsterdam many times. I love this area. The hotel is in a great location. First time I took bus fromt he airport. It drops off and picks up in front of the hotel. Very conveinant.
於 2024 年 3 月住了 2 晚
Guest Relations Team 於 2024年3月23日的回應
Dear Thomas,Warm greetings from the Amsterdam Marriott!Thank you for choosing to stay with us and for taking the time to share your experience. We are thrilled to hear that you loved our hotel's location and found it convenient, especially with the bus stop near by that goes directly to and from the airport.We are delighted to know that our location added to the enjoyment of your visit to Amsterdam. It is always a pleasure to provide our guests with easy access to transportation options and nearby attractions.We appreciate your kind words and look forward to welcoming you back for another memorable stay in the future. If there's anything more we can do to enhance your experience, please don not hesitate to let us know.Warm regards,Amsterdam Marriott Hotel

10/10 優異

Dawn Lisa (Allen)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 6 晚
Guest Relations 於 2024年3月19日的回應
Dear Dawn Lisa,Thank you for leaving a review of your stay at the Amsterdam Marriott Hotel. We are glad to see that you enjoyed your stay, and we appreciate your feedback. We hope to welcome you back soon! Regards, Guest Relations

10/10 優異

Jonathan

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚
Guest Relations 於 2024年3月19日的回應
Dear Jonathan,Thank you for leaving a review of your stay at the Amsterdam Marriott Hotel. We are glad to see that you enjoyed your stay, and we appreciate your feedback. We hope to welcome you back soon! Regards, Guest Relations

10/10 優異

Hanif

親子同遊
讚好:整潔度、職員與服務和設施服務
Great

10/10 優異

Yamile

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excelente
於 2024 年 2 月住了 5 晚
Guest Relations 於 2024年3月5日的回應
Dear Yamile,Thank you so much for your glowing review and for choosing to stay with us! We're thrilled to hear that you had a fantastic experience during your time at our hotel. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!Sincerely,Guest Relations

8/10 不錯

khairalnnesa (Dubai)

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Perfect location. Staff were very helpful and friendly. Specially Louise who made our stay more pleasant
於 2024 年 2 月住了 7 晚
Guest Relations 於 2024年2月29日的回應
Dear khairalnnesa,Thank you for your fantastic review! We are delighted to hear that you enjoyed our convenient location and that our staff, especially Luis, contributed to making your stay more pleasant. We will be sure to pass along your kind words to him.We look forward to welcoming you back on your next visit!Sincerely,Amsterdam Marriott

8/10 不錯

Christopher

讚好:整潔度、職員與服務和住宿狀況
Great access for museum and central Amsterdam. Walked everywhere. Comfortable hotel as expected from Marriott.
於 2024 年 2 月住了 7 晚

6/10 一般

Fabian

多人同遊
讚好:職員與服務和設施服務
Das Zimmer war in Ordnung, aber nicht besonders gut. Flecken auf dem Teppich. Das Badezimmer ist sehr klein und könnte mal wieder renoviert werden. Aus der Dusche kam kaum Wasser. Wenig Druck. Für 1-2 Nächte ist das Hotel auf jeden Fall empfehlenswert.
於 2024 年 2 月住了 1 晚
Guest Relations 於 2024年2月11日的回應
Dear Fabian,Thank you for leaving a review of your stay at the Amsterdam Marriott Hotel. We regret that your stay did not meet your expectations in regard to your room, bathroom, and water pressure in the shower. We appreciate your honest feedback, and we will share your feedback with our colleagues in Housekeeping and Engineering. Thank you again and we hope we have the opportunity to serve you better in the future.Sincerely,Guest Relations

10/10 優異

Oliver

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Guest Relations 於 2024年2月11日的回應
Dear Oliver,Thank you for leaving a review of your stay at the Amsterdam Marriott Hotel. We are so glad you enjoyed your stay, and we hope to welcome you back soon!Regards,Guest Relations

6/10 一般

JIN YOUNG

商務旅客
讚好:職員與服務和客房舒適度
於 2024 年 1 月住了 5 晚
Guest Relations Team 於 2024年2月4日的回應
Dear Jin Young,Thank you for taking the time to share your feedback here. We are pleased to see, that you enjoyed your stay overall.However, if you have any specific aspects from your stay, that you would like to share, in which we could have better exceeded your expectations, please feel free to share. We would be happy to welcoming you back in the future!Warmest regards,

10/10 優異

Patrick (Moorpark)

讚好:整潔度、職員與服務、設施服務和住宿狀況
I choose this hotel because they go above and beyond to make their guests feel valued!
於 2024 年 1 月住了 2 晚
Guest Relations Team 於 2024年2月4日的回應
Dear Patrick,Thank you very much for taking the time to share such a wonderful feedback. We are truly delighted to hear that you chose us for your stay in Amsterdam and especially because of our staff. Our guest's comfort and satisfaction is our top priority and it is truly rewarding to hear that our team could make your stay memorable by going above and beyond.We would be so happy to be welcoming you back for another delightful stay!Warmest regards,

10/10 優異

Miguel A

家人同遊
讚好:住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚
Guest Relations 於 2024年2月1日的回應
Dear Miguel A,Thank you for leaving a review of your stay at the Amsterdam Marriott Hotel. We are delighted and proud that you enjoyed your stay and rated us 10/10. We appreciate your feedback, and we hope to welcome you back soon!Regards,Guest Relations

10/10 優異

Masato

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Air conditioning is bit weak and room was always bit chilly.
於 2024 年 1 月住了 1 晚
Guest Experience Team 於 2024年1月27日的回應
Dear Masato,Thank you so much for your glowing review and for choosing to stay with us. We're thrilled to see your perfect score of 10 out of 10! Your satisfaction is our utmost priority, and we appreciate your positive feedback.We're sorry to hear about the issue you experienced with the air conditioning and the room being a bit chilly. Your comfort is important to us, and we will certainly look into addressing the air conditioning in that specific room to ensure a more consistent and comfortable temperature for our guests.We value your input, and it's through feedback like yours that we can continuously improve. If you have any further details or suggestions regarding your stay, please feel free to share them. We look forward to the opportunity of hosting you again and providing an even more enjoyable experience.Warm regards

10/10 優異

Ricardo

讚好:整潔度、職員與服務和住宿狀況
Good location
於 2024 年 1 月住了 1 晚
Guest Relations 於 2024年2月1日的回應
Dear Ricardo,Thank you for leaving a review of your stay at the Amsterdam Marriott. We are so glad to hear you enjoyed your stay and the location of our hotel. We appreciate your feedback, and we hope to welcome you back soon!Sincerely,Guest Relations

6/10 一般

Serkan

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚

8/10 不錯

Lynne

讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice property. A small protest outside property around 2am. Not property's fault
於 2023 年 12 月住了 1 晚
Guest Relations 於 2024年1月31日的回應
Dear Lynne,Thank you for leaving a review of your stay at the Amsterdam Marriott. We are glad you enjoyed your stay, and we are so happy to hear that you liked our hotel. We apologize for any noise outside that may have inconvenienced you. We understand how that can be frustrating, especially at night. Thank you for your understanding.We appreciate your honest feedback, and we hope we can welcome you back soon!Regards,Guest Relations

10/10 優異

Patrick (Moorpark)

讚好:整潔度、職員與服務和住宿狀況
Excellent stay!
於 2024 年 1 月住了 3 晚
Guest Relations 於 2024年1月31日的回應
Dear Patrick,Thank you for leaving a review of your stay at the Amsterdam Marriott Hotel. We are so glad to hear that you enjoyed your stay with us.We appreciate your feedback, and we hope to welcome you back soon!Regards,Guest Relations

8/10 不錯

Ramachandra

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚
Guest Relations 於 2024年1月18日的回應
Dear Ramachandra,Thank you for leaving a review of your stay at the Amsterdam Marriott. We are glad that you enjoyed your stay with us, and we appreciate your feedback. We hope to welcome you back soon!

6/10 一般

Mehmet

商務旅客
不滿:整潔度
Room was cold. They did not open air conditioning before arrival. Weather was -9 degrees. Linnens was dirty. Hair dryer was dirty.
於 2024 年 1 月住了 3 晚
Guest Relations 於 2024年1月18日的回應
Dear Mehmet,Thank you for leaving a review of your stay at the Amsterdam Marriott. We regret that your stay did not meet expectations, and you found your linens and hair dryer dirty. We apologize for this and will share your feedback with our housekeeping team.In regard to the temperature in the room, we could have always helped you with the preset controls, provided you with a heater, or moved your room if necessary. We want our guests to feel comfortable and we regret we were not able to help you during your time here.We appreciate your feedback, and we hope we have the opportunity to serve you better in the future.

10/10 優異

Christy

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel location is convenience - 5-8 mins walking to museums, 3-mins walking to supermarket and 5-10 mins walking to different kinds of restaurants nearby. The receptionist and concierge service are professional and polite. Room size for family is big enough and everything is clean. Only the room air-conditioner is not working, very hot in the night time.
於 2024 年 1 月住了 2 晚
Guest Relations 於 2024年1月18日的回應
Dear Christy,Thank you for writing a review of your stay at the Amsterdam Marriott. We are glad that you found our location convenient and well-located for restaurants, museums, and grocery shopping. It is heartening to hear that you found our front desk and concierge professional and polite. We are glad to hear that you enjoyed your room and found it clean. We do apologize for the temperature in your room. You can always inform the staff and we will bring you a fan to cool down the room or move your room if needed.We appreciate your feedback, and we hope we can welcome you back soon!

10/10 優異

Carmencita

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amsterdam Marriott is a quality property- staff, cleanliness, location, meal options, and excellent staff response and service!
於 2023 年 12 月住了 6 晚
Guest Relations 於 2024年1月18日的回應
Dear Carmencita,Thank you for leaving a review of your stay at the Amsterdam Marriott. We are thrilled to hear that you enjoyed your stay with us. Thank you for your compliments, and we appreciate your feedback. We hope to welcome you back soon!

10/10 優異

真實旅客

家人同遊
Location was great. Service is a little curt but maybe it is a Dutch thing. Room was fine, the bed are double not queen no matter what they say. The bathrooms are a little dated, small and inconvenient but overall stay was fine. You are a 4 star property, please provide a water filling station. Thank you for providing a fan.
於 2023 年 12 月住了 4 晚
Guest Relations 於 2024年1月17日的回應
Dear Anonymous, Thank you for your review of your stay at the Amsterdam Marriott. We are so glad to hear that you enjoyed your stay, and you liked the location of our hotel. Regarding the service, we apologize if you felt the staff was a little curt. We value making our guests feel as comfortable as possible, so we regret this wasn't your experience. Our beds are different sizes than American brands, so they are not as big as an American queen size. We apologize that the bathroom did not meet your expectations, as well. We do provide water filling stations in our M Club Lounge, but we will soon be placing filtered water stations on every floor by the ice machines.We appreciate your feedback, and we hope to welcome you back soon!

10/10 優異

Ricardo

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 4 晚
Guest Relations 於 2024年1月17日的回應
Dear Ricardo,Thank you for your review of your stay at the Amsterdam Marriott. We are so glad you enjoyed your stay, and we appreciate your feedback! We hope to welcome you back soon.

8/10 不錯

Hamza Mohammad Hamdan

讚好:職員與服務
於 2024 年 1 月住了 3 晚
Guest Relations 於 2024年1月15日的回應
Dear Hamza Mohammad Hamdan,Thank you for leaving a review of your stay at the Amsterdam Marriott. We are so glad that you enjoyed your stay with us, and we appreciate your feedback. We hope to welcome you back soon!