Great Location, except the Airport taxi could not stop in front of the hotel and instead stoped +200m away.
JACKSON
於 2019 年 5 月住了 1 晚
Front Office team 於 2019年7月1日的回應
Dear Jackson,
Thank you for taking the time to review us.
My sincere apologies for the inconveniences you have encountered. The area in front of our hotel is a car free zone, however they make exceptions for taxi drivers to bring and pick up all our hotel guests.
We hope to welcome you back in the hotel when your travels brings you back to the area.
Kind Regards,
Monica
Team art'otel
Dear bangwei,
Thank you very much for your positive feedback!
We are looking forward to welcome you here at art'otel again in the future !
Kind regards,
10/10 優異
真實旅客
2018年10月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2018 年 10 月住了 2 晚
Team art'otel 於 2018年10月21日的回應
Dear Anonymous,
Thank you very much for leaving us this review. We are already looking forward to welcome you back in the near future.
Kind regards,
10/10 優異
真實旅客
2018年9月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The hotel in the city center, very clean and nice
真實旅客
於 2018 年 8 月住了 2 晚
Team art'otel 於 2018年9月2日的回應
Dear Anonymous guest,
Thank you for sharing your feedback with us! We are thrilled to see that you enjoyed your stay.
On behalf of our team, we are looking forward to welcome you again when your travels bring you to Amsterdam.
Kind regards,
10/10 優異
真實旅客
2018年7月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very convenient place from central station
Easy accessible to scenic spot as well
真實旅客
於 2018 年 7 月住了 6 晚
Alicja, Front Office 於 2018年7月20日的回應
Dear guest,
Thank you very much for taking the time to write your review!
Kind regards,
8/10 不錯
真實旅客
2018年5月6日
讚好:職員與服務、住宿狀況和客房舒適度
不滿:整潔度
Cleaning service is not so good
Their cleaning service is not up to standard. They didn’t change our bedsheet , pillow case , all towels we used on previous night and didn’t throw our empty bottles at shower room.
真實旅客
team art'otel 於 2018年5月21日的回應
Dear Anonymous,
thank you for taking the time to share your feedback with us.
We are happy to hear that you had a good time with us. Our apologies for the inconvenience you experienced with regards to the housekeeping service, we will make sure to pass along your feedback to the relevant department in order to improve.
We hope to welcome you again in the future.
Warm regards,
10/10 優異
Cheng Yin
2018年4月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Cheng Yin
team art'otel 於 2018年4月22日的回應
Dear Cheng,
Thank you for the great 5 out of 5 rating!
We are very happy that you enjoyed your time in our hotel.
We really hope to welcome you back in the future!
Kind regards,
Dear Chun Shing, thank you very much for your nice review! We are happy to hear that you enjoyed your stay with us. On behalf of our entire staff at art'otel Amsterdam, we would like to thank you for your business and we hope to welcome you again in the future in our hotel. Kind regards,
8/10 不錯
Charlie (Pickering)
多人同遊
2024年5月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice Hotel
The rooms lacked hood lighting and were too dark. As were the elevators.
Charlie
於 2024 年 5 月住了 1 晚
10/10 優異
Martha
伴侶同遊
2024年5月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our personal experience with this hotel was phenomenal. From check-in to check-out.
We had planned to travel to another area but this hotel & the excellent transportation available convinced us to stay 2 extra days!
The staff is beyond exceptional! We thank you all very much. Also, the weather was beautiful.
Martha
於 2024 年 5 月住了 3 晚
8/10 不錯
Jonathan
2024年5月13日
讚好:職員與服務和住宿狀況
Was a great one night stay
Jonathan
於 2024 年 5 月住了 1 晚
Solari 於 2024年5月15日的回應
Dear Jonathan, thank you for your nice feedback! We are thrilled to hear that you enjoyed your stay! We truly hope you come back to stay with us again very soon. Kind regards, Solari
10/10 優異
Judy
伴侶同遊
2024年5月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel is fun and exciting. It was very enjoyable. Prior to arriving they gave an upgrade but when we arrived, the room was not available which Wawa bit disappointing.
Judy
於 2024 年 5 月住了 3 晚
10/10 優異
Jane
伴侶同遊
2024年5月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This property is right across from the train station making it convenient to traveling. Plenty of eateries in the local area.
Jane
於 2024 年 5 月住了 2 晚
10/10 優異
Yolnicte
2024年5月11日
讚好:職員與服務和住宿狀況
Céntrico, habitaciones grandes y cómodas
Yolnicte
於 2024 年 5 月住了 1 晚
Solari 於 2024年5月13日的回應
Dear Guest, thank you for taking the time to write a review. We truly appreciate your nice comments about our room facilities and location. We look forward to welcoming you back. Kind regards, Solari
10/10 優異
Edward
伴侶同遊
2024年5月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff were brilliant, so friendly and helpful. Rooms were a good size, well appointed and clean and bed was very, very comfortable.
Excellent location opposite the main station and to get about the city
Edward
於 2024 年 5 月住了 3 晚
Kristine 於 2024年5月13日的回應
Dear Edward,Thank you for taking the time to share your feedback from your visit to art'otel Amsterdam.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at art'otel Amsterdam, I look forward to welcoming you back.Sincerely, Kristine
6/10 一般
Hardeep
多人同遊
2024年5月8日
The customer service was excellent, the rooms spacious and clean. The breakfast was nothing special, quite basic and the same daily and needed replenishing often.
Hardeep
於 2024 年 5 月住了 3 晚
Santa 於 2024年5月10日的回應
Dear Hardeep, thank you for sharing your review. We are glad to hear you liked our hotel and it's excellent location, as well as your spacious room and service, it is disappointing that you weren't wowed by our breakfast. Please rest assured we will share your feedback with our team for future improvements to be implemented. We do hope to welcome you back to have a new opportunity to exceed your expectations. Kind Regards,
10/10 優異
Cathy
多人同遊
2024年5月5日
Close to the central station. Nice breakfast available next door cheaper than the hotel buffet.
Cathy
於 2024 年 5 月住了 2 晚
Solari 於 2024年5月13日的回應
Dear Cathy, thank you for taking the time to write a review. We truly appreciate your nice comments about our hotel location. We look forward to welcoming you back. Kind regards, Solari
10/10 優異
Lihong
家人同遊
2024年4月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
All the staff members were amazingly helpful and friendly. The room was spacious and the gym was adequate. However, the revolving door at the front entrance was a little too small to have people and luggage entering at the same time.
Lihong
於 2024 年 4 月住了 3 晚
Kristine 於 2024年5月3日的回應
Dear Lihong,Thank you for taking a moment to share your experience. We are so pleased to hear you found our hotel to your liking. We look forward to welcoming you back again soon.Kind Regards,Kristine
8/10 不錯
Jason
2024年4月30日
Jason
於 2024 年 4 月住了 3 晚
8/10 不錯
Arie
家人同遊
2024年4月27日
讚好:整潔度和職員與服務
Street view room is very noisy - there is a tram line just outside
Arie
於 2024 年 4 月住了 3 晚
Kristine 於 2024年4月30日的回應
Thank you for sharing your feedback, Arie. I am truly sorry that you were disturbed during your recent stay with us. I wish we could have resolved this for you during your visit; the comfort of our guests is one of our top priorities and our team are on hand 24/7 to help. We hope for another opportunity to exceed your expectations in the future. Kind regards, Kristine
10/10 優異
Marcello
家人同遊
2024年4月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Meravigliosa
Marcello
於 2024 年 3 月住了 3 晚
Kristine 於 2024年4月30日的回應
Dear Marcello,Thank you for taking the time to share your feedback from your visit to art'otel Amsterdam.We are delighted to read from your review that you enjoyed your recent stay with us. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at art'otel Amsterdam, I look forward to welcoming you back.Sincerely, Kristine
10/10 優異
Coryden
家人同遊, 多人同遊
2024年4月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent staff and a very good restaurant on premises
Coryden
於 2024 年 4 月住了 1 晚
Olga 於 2024年4月30日的回應
Dear Coryden, thank you for taking the time to write a review. We truly appreciate your nice comments about our hotel. We look forward to welcoming you back. Kind regards, Olga
8/10 不錯
Andrew
伴侶同遊
2024年4月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great, central location. Slightly quirky but none the worse for that. Very welcoming and polite staff.
Andrew
於 2024 年 4 月住了 4 晚
Santa 於 2024年4月24日的回應
Dear Andrew, thank you for sharing your review. We are so glad to hear you liked our hotel and it's excellent location in particular, as well as service. Thank you for sharing your experience and we are looking forward to welcoming you back soon. Kind regards,
10/10 優異
PANAYIOTIS
伴侶同遊, 商務旅客
2024年4月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was very friendly and helpful. Location very convenient.
PANAYIOTIS
於 2024 年 4 月住了 2 晚
Santa 於 2024年4月24日的回應
Dear Panayiotis, thank you for sharing your review. We are so glad to hear you liked our hotel and it's excellent location. We also appreciate your nice comments towards our friendly and helpful team. We look forward to welcome you back soon! Best wishes,
6/10 一般
kwan
伴侶同遊
2024年4月16日
讚好:職員與服務
needs to renovate the facility.
needs to add more server and cook at the restaurant for the breakfast.
kwan
於 2024 年 4 月住了 4 晚
Mimi 於 2024年4月18日的回應
Thank you for you feedback Kwan. Your comments are important to us and rest assured we will be sharing this with the team to review to better our service. We hope to see you again. Kind regards,
10/10 優異
Paul (Calgary)
伴侶同遊
2024年4月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
My favourite hotel in the world!!
Paul
於 2024 年 4 月住了 1 晚
10/10 優異
Thomas
伴侶同遊
2024年4月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very comfortable bed, quiet room, convenient location. Shower door didn't seal properly so water all over bathroom. Otherwise water pressure and temperature was very good.
Thomas
於 2024 年 4 月住了 5 晚
8/10 不錯
Melanie
2024年4月14日
讚好:整潔度、職員與服務和住宿狀況
Melanie
於 2024 年 4 月住了 3 晚
8/10 不錯
Elisabeth
伴侶同遊
2024年4月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Elisabeth
於 2024 年 3 月住了 5 晚
10/10 優異
Carla
伴侶同遊
2024年4月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent location, very comfortable bed and helpful staff.
Carla
於 2024 年 3 月住了 2 晚
Eli 於 2024年4月11日的回應
Thank you for your nice comment, Carla,We are delighted to hear that you found our beds comfortable and that you experienced very friendly service from our staff. Looking forward to you coming again! Kind regards,
10/10 優異
Erika (Colorado Springs)
2024年4月2日
讚好:整潔度、職員與服務和住宿狀況
Erika
於 2024 年 3 月住了 9 晚
10/10 優異
Bryan
家人同遊, 伴侶同遊
2024年4月1日
讚好:整潔度、職員與服務和住宿狀況
I was so impressed by every staff’s hospitality! Let’s me in particularly appreciate some of the staff who made my holiday special! Special appreciation to Jmore, Flo and everyone in the restaurant especially the Italian Manager and those two sweet young ladies at the reception. (sorry that i had not asked you guys name!)
Bryan
於 2024 年 3 月住了 4 晚
Marylin 於 2024年4月3日的回應
Dear Bryan, thank you for your feedback. I am happy to hear that you loved the service our staff has provided. ; this really means a lot to us all. I look forward to sharing your feedback with the team, I am sure your comments will make their day! We look forward to welcome you back. Best regards, Marylin
10/10 優異
alison (Lydney)
家人同遊
2024年3月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Awsome hotel with wonderful staff. Neat and clean and convenient to everything. Highly rate.
alison
於 2024 年 3 月住了 1 晚
Eli 於 2024年4月1日的回應
Thank you for your wonderful message, Alison,We are happy that you experienced very friendly service from our staff and that you found our hotel in a convenient location. We cannot wait to welcome you back! Kind regards,
8/10 不錯
Axel
伴侶同遊
2024年3月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Personal sehr freundlich und hilfsbereit!
Zimmer zum Hof, na ja ok. Die Lichtgestaltung im Zimmer gewöhnungsbedürftig - im Badezimmer kein gutes Licht für Nassrasuren und Schninken.
Sehr positiv Kaffeezubereitung im Zimmer, hilft beim morgendlichen Aufstehen.
Insgesamt: würde ich wieder buchen.
Axel
於 2024 年 3 月住了 3 晚
10/10 優異
Susan
家人同遊
2024年3月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Modern clean hotel in an amazing location. This was our favourite stay during the trip. The beds were so comfortable, everything was so clean, great gym. Spacious rooms. We loved this hotel.
Susan
於 2024 年 3 月住了 2 晚
10/10 優異
Justin R (London)
伴侶同遊
2024年3月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Art’otel was exceptional from beginning to end. Beautiful and spacious room that was very quiet. Complimentary upgrade, free drink, polite and helpful staff. The included breakfast was also of a high standard. Make sure to visit the restaurant for an evening meal as that also was high quality. Finally the bar also deserves a mention serving up the best drinks we had on the trip. 10/10 made our trip.
Justin R
於 2024 年 3 月住了 4 晚
Senami 於 2024年3月20日的回應
Thank you Justin R for your feedback and the 10/10 mark! We are thrilled you enjoyed your stay with us. We look forward to welcoming you back soon! Kind regards, Senami
10/10 優異
Matthew
伴侶同遊
2024年3月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel, excellent location
Matthew
於 2024 年 3 月住了 3 晚
Santa 於 2024年3月20日的回應
Dear Matthew, thank you for sharing your wonderful review. We are delighted to hear you enjoyed your stay with us and that you liked our hotel and it's excellent location. We look forward to welcome you back soon! Bet wishes,
10/10 優異
Rebecca
多人同遊
2024年3月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff were friendly , rooms were big and spacious with everything we needed
Rebecca
於 2024 年 3 月住了 3 晚
10/10 優異
ERSEN (FRISCO)
家人同遊
2024年3月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Location is perfect. The art of decorating nice.
ERSEN
於 2024 年 3 月住了 4 晚
Kristine 於 2024年3月20日的回應
Dear Ersen,Thank you for taking the time to share your feedback from your visit to art'otel Amsterdam.We are delighted to read from your review that you enjoyed your recent stay with us. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at art'otel Amsterdam, I look forward to welcoming you back.Sincerely, Kristine
10/10 優異
Tara
家人同遊
2024年3月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Its location is great
Tara
於 2024 年 3 月住了 6 晚
8/10 不錯
Janine
2024年3月6日
讚好:整潔度、職員與服務和住宿狀況
Good location and friendly staff
Janine
於 2024 年 3 月住了 3 晚
Mimi 於 2024年3月7日的回應
Hello Janine, thank you for your review and we are pleased you enjoyed the location and receive friendly service by our team. We hope to see you again soon. Best regards,
10/10 優異
Samuel
2024年3月5日
讚好:整潔度、職員與服務和住宿狀況
Samuel
於 2024 年 2 月住了 3 晚
10/10 優異
Bintou
2024年3月4日
Bintou
於 2024 年 3 月住了 1 晚
10/10 優異
Daniel
2024年2月26日
Daniel
於 2024 年 2 月住了 2 晚
8/10 不錯
Stephane (tel aviv)
2024年2月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stephane
於 2024 年 2 月住了 4 晚
2/10 很差
Umut
商務旅客
2024年2月19日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Umut
於 2024 年 2 月住了 4 晚
Front Office 於 2024年2月21日的回應
Good morning Mr. Umut, Thank you for staying with us and your review. Seems like we missed the mark in exceeding your expectations during your stay with us. Would you be so kind to let us know how you have experienced your stay with us that resulted in your review? Would be much appreciated. Looking forward to hearing from you. Kind regards, Front Office
10/10 優異
Giuliano
商務旅客
2024年2月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Highly recommend.
Wonderful staff. Quality rooms and facilities. Great location. Highly recommend.
Giuliano
於 2024 年 2 月住了 2 晚
Front Office 於 2024年2月21日的回應
Dear Giuliano, Thank you! We hope to welcome you to Art'otel Amsterdam sometime again. Kind regards, Front Office