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斯塔德哈特城市巢穴的評價

4 out of 5
斯塔德哈特城市巢穴
Stroombaan 1, Amstelveen

評價

9.2

卓越

10 分評分，優異；399 則評價中有 265 則" "
8 分評分，不錯；399 則評價中有 105 則" "
6 分評分，一般；399 則評價中有 19 則" "
4 分評分，欠佳；399 則評價中有 3 則" "
2 分評分，很差；399 則評價中有 7 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

9.0/10 

設施服務

9.4/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

Mavis

家人同遊
讚好：整潔度、設施服務和住宿狀況
The facilities is good and spacious, very close to tram station, it takes 30mins tram to Amsterdam central. You need to set up the extra bed yourself but I found a silverfish in the blanket cabinet under the sofa.
於 2023 年 7 月住了 3 晚
Quinn Do 於 2023年8月7日的回應
Dear Mavis,Thank you for your feedback!We are happy that we were able to make your stay with us enjoyable. We will definitely take it into account and bring it up at our internal meeting.We hope to be able to welcome you back in the future to show you an improved version of us.Best regards,Quinn Do Guest Happiness Manager

10/10 優異

Wei-Yin

商務旅客
讚好：整潔度和客房舒適度
A fantastic stay
I had an exceptional experience at this hotel. The hotel staff was incredibly friendly and accommodating, going above and beyond to make my stay memorable. They were always available to assist me with any requests and provided valuable insights on transportation and local attractions. I highly recommend this hotel to anyone visiting the area.
於 2023 年 6 月住了 4 晚
Martina Colombo Bassi 於 2023年6月20日的回應
Dear Wei-Yin, We have made for sure an impression on you! Your feedback is so valuable to us that we thank you sincerely to make us proud of our work. We hope to welcome you again in the future. Warm Regards, Martina Colombo Bassi Guest Experience & Satisfaction Manager

10/10 優異

Hsiao-chi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Enjoy my stay very much! As most tourist commented, its a very nice, friendly, and comfort hotel to stay at when you visit Amsterdam. The bed and pillow are ones of the best i have ever had. The hotel is 30 min away from the city center by tram, the seats are guranteed as it is the last stop for tram line 5. The big shopping center nearby is a plus. Will come back.
於 2019 年 11 月住了 5 晚
Ebony, Cityden The Garden 於 2019年11月13日的回應
Dear Guest, Thank you for the summary of your stay, we are glad we could provide you with a comfortable stay! Kind regards,

10/10 優異

hua

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
nice hotel
於 2019 年 10 月住了 4 晚
Ebony, Cityden The Garden 於 2019年11月10日的回應
Hi Albert, Thank you for your kind review We hope you enjoyed Amsterdam! Kind regards,

10/10 優異

LEE

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
it is quite convenient to connect to tram and quiet to stay. Besides, it is well designed and decorated stylishly.
於 2019 年 6 月住了 4 晚
Ebony, Cityden The Garden 於 2019年6月17日的回應
Hi Lee, A lot of thought has gone into designing rooms for our guest, so we are so pleased to hear that you enjoyed your stay! Best wishes,

10/10 優異

Dini

家人同遊
讚好：整潔度、設施服務和住宿狀況
Staffs are very accomodating. Room is great and spacious. Good location and very close to shops and restaurant. Easy to find transportations closeby; Metro, Trams or Bus. Fully recommended for everyone with family or group of friends
於 2024 年 3 月住了 6 晚
Eduardo | Duty Manager 於 2024年4月12日的回應
Dear Dini,We are thrilled to receive your positive feedback.We appreciate it very much since it is a major motivation for our team to improve ourselves.We hope to be able to welcome you back to our property soon. Warm regards,

10/10 優異

ana

家人同遊
讚好：整潔度、設施服務和住宿狀況
Place is clean, easy to find. Staff is very friendly and helpful.
於 2024 年 3 月住了 1 晚
Eduardo | Duty Manager 於 2024年4月12日的回應
Dear Ana,We are thrilled to receive your positive feedback.We appreciate it very much since it is a major motivation for our team to improve ourselves.We hope to be able to welcome you back to our property soon. Warm regards,

10/10 優異

Masao

家人同遊
讚好：整潔度、設施服務和住宿狀況
The hotel staff are friendly and professional with flexible service mind. I relaxed and enjoyed the stay.
於 2024 年 3 月住了 3 晚
Eduardo Duty Manager 於 2024年3月27日的回應
Dear Masao ,Thank you for your positive feedback!We cannot be happier to hear that your stay with us meet your best expectations and that you are pleased with the experience. We are looking forward to be able to welcome you back to our property soon!Warm regards,

10/10 優異

José de Jesús

家人同遊, 親子同遊, 商務旅客
讚好：整潔度、設施服務和住宿狀況
Excelente ubicación, precio y servicios
於 2024 年 3 月住了 3 晚
Eduardo | Duty Manager 於 2024年3月27日的回應
Dear Jose ,Your positive feedback is much appreciated!We are happy to know that you've enjoyed your stay with us and we hope to be able to welcome you back soon.

10/10 優異

Emina (San Jose)

讚好：整潔度、設施服務和住宿狀況
Room is clean and has a nice view
於 2024 年 2 月住了 2 晚
Fleur 於 2024年2月22日的回應
Dear Emina,Looks like we have made a good impression on you!Thank you so much for your positive feedback. We are glad that you've enjoyed your stay with us.We wish to meet you again and welcome you back to our property. Warm Regards, Fleur Hotelmanager

6/10 一般

Chelsea

於 2024 年 2 月住了 6 晚
Eduardo Duty Manager 於 2024年3月27日的回應
Dear Chelsea,Your positive feedback is much appreciated!We are happy to know that you've enjoyed your stay with us and we hope to be able to welcome you back soon.

10/10 優異

Janis

於 2024 年 1 月住了 3 晚
Eduardo Duty Manager 於 2024年3月27日的回應
Dear Janis,Your positive feedback is much appreciated!We are happy to know that you've enjoyed your stay with us and we hope to be able to welcome you back soon.

10/10 優異

Andrei Leonard

讚好：整潔度和住宿狀況
Very good location clean and nixe staff . Good sushi restaurant 2 min away, transport to Amsterdam center 2 min away , Shopping center 5 minutes.
於 2023 年 12 月住了 4 晚
Quinn Do 於 2024年1月12日的回應
Dear Andrei,We are thrilled to receive your positive feedback.We appreciate it very much since it is a major motivation for our team to improve ourselves.We hope to be able to welcome you back to our property soon. Warm regards,Quinn DoGuest Happiness Manager

10/10 優異

Shawn

於 2023 年 12 月住了 1 晚
Quinn Do 於 2023年12月8日的回應
Dear Shawn, Thank you so much for your positive feedback. We are glad that you've enjoyed your stay with us.Warm Regards, Quinn DoGuest Happiness Manager

8/10 不錯

Andrea

讚好：整潔度和客房舒適度
於 2023 年 11 月住了 2 晚
Quinn Do 於 2023年12月8日的回應
Dear Andrea, Thank you so much for your positive feedback. We are glad that you've enjoyed your stay with us.Warm Regards, Quinn DoGuest Happiness Manager

10/10 優異

Yuan (wilmette)

於 2023 年 11 月住了 3 晚
Quinn Do 於 2024年1月12日的回應
Dear Yuan,We are thrilled to receive your positive feedback.We appreciate it very much since it is a major motivation for our team to improve ourselves.We hope to be able to welcome you back to our property soon. Warm regards,Quinn DoGuest Happiness Manager

10/10 優異

Seiji

於 2023 年 11 月住了 3 晚
Quinn Do 於 2023年12月21日的回應
Dear Seiji, Thank you for your stay with us and for taking the time to review your stay on our property. We really appreciate your feedback and we hope to welcome you back very soon. Warm Regards, Quinn DoGuest Happiness Manager

10/10 優異

真實旅客

商務旅客
讚好：整潔度和客房舒適度
Great decor, very comfortable, beautiful mini appartement. Welcome drinks. Highly recommended
於 2023 年 11 月住了 1 晚
Fleur 於 2023年11月18日的回應
Thank you so much for this nice rate! We hope to see you back in our hotel sometime!With kind regards,FleurHotelmanager

10/10 優異

Anna

讚好：整潔度、設施服務和住宿狀況
Staff was very helpful the area is very safe and quiet there is a mall close grocery store transportation it is about 20-30 minutes from Amsterdam center by car close to an hour by public transportation but public transportation is right next to the hotel there is a farmers market on Thursdays.
於 2023 年 11 月住了 6 晚
Quinn 於 2023年11月18日的回應
Dear Anna, Thank you for your stay with us and for taking the time to review your stay on our property. I am thrilled to read that we made your stay fantastic and that we reached your expectations. We really appreciate your feedback and we hope to welcome you back very soon. Warm Regards, Quinn DoGuest Happiness Manager

10/10 優異

Jenny

多人同遊
讚好：整潔度、設施服務和住宿狀況
Staff awesome helpful quiet shopping close by near public transportation nice Farmers market on Thursdays excellent food in the hotel restaurant
於 2023 年 11 月住了 6 晚
Fleur 於 2023年11月18日的回應
Dear Jenny,We are thrilled to receive your positive feedback.We appreciate it very much since it is a major motivation for our team to improve ourselves.We hope to be able to welcome you back to our property soon. Warm regards,FleurHotelmanager

10/10 優異

Ken

於 2023 年 11 月住了 2 晚
Fleur 於 2023年11月18日的回應
Dear Ken,Your positive feedback is much appreciated!We are happy to know that you've enjoyed your stay with us and we hope to be able to welcome you back soon.Warm regards,FleurHotel Manager

10/10 優異

Shirley

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Great hotel - the room was nice, and included all kitchen facilities you would need. All the staff we met were really friendly and helpful. Location is good for transport links, ideal location for us as we were visiting family in the area. Would definitely recommend and will probably go back when we visit again.
於 2023 年 11 月住了 4 晚
Fleur 於 2023年11月18日的回應
Dear ,We are thrilled to receive your positive feedback.We appreciate it very much since it is a major motivation for our team to improve ourselves.We hope to be able to welcome you back to our property soon. Warm regards,FleurHotel Manager

8/10 不錯

CHIAKI

商務旅客
静謐な環境にホテルがあるので過ごしやすい。スタッフもフレンドリーで、話しやすい。 一方で、一週間に一回しかベッドメイク含めたハウスキーピングがないので少し残念。ただバスタオルとゴミ捨ては毎日希望すればしてくれるので、ゆっくり過ごしたい人にはおすすめ。 ラウンドリーは、1ユーロコインしか使えないので、1ユーロコインを作るのに苦労する。（リセプションでなある時とない時があるので、ショッピングモールで買い物してくずすとよい） トラムが始発なのと、バスターミナルが近いので、交通の便には困らない。
於 2023 年 10 月住了 15 晚
Quinn Do 於 2023年11月3日的回應
Dear Chiaki,Your positive feedback is much appreciated!We are happy to know that you've enjoyed your stay with us and we hope to be able to welcome you back soon.Warm regards,Quinn DoGuest Happiness Manager

6/10 一般

Rochelle

於 2023 年 10 月住了 1 晚
Quinn Do 於 2023年11月3日的回應
Dear Rochelle, Thank you for your stay with us and for taking the time to review your stay on our property. We really appreciate your feedback and we hope to welcome you back very soon. Warm Regards, Quinn DoGuest Happiness Manager

10/10 優異

Taylor

親子同遊
讚好：整潔度、設施服務和住宿狀況
於 2023 年 10 月住了 2 晚
Quinn Do 於 2023年10月13日的回應
Dear Taylor,Thank you for your kind words! We're thrilled to hear that you had a great time. We hope to see you again soon.Kind regards,Quinn DoGuest Happiness Manager

8/10 不錯

Boyoun

家人同遊
讚好：客房舒適度
Good!
욕실에 두 군데의 치약 자국이 있었지만 전반적으로는 깨끗했어요. 침구, 수건 그리고 주방기구의 청결도도 좋았습니다. 5일간 지냈는데 편리하고 아늑했어요.
於 2023 年 9 月住了 3 晚
Quinn Do 於 2023年10月6日的回應
Dear Boyoun,We are thrilled to receive your positive feedback.We appreciate it very much since it is a major motivation for our team.We hope to be able to welcome you back to our property soon. Warm regards,Quinn DoGuest Happiness Manager

8/10 不錯

Robert

讚好：整潔度和客房舒適度
Very nice but out of the way place
This place is at the end of Tram Line 5 and it will take you about 45 minutes and 1 transfer to reach the central tourist area/train station. Very nice place but there is nothing in the immediate area. 1 restaurant in the hotel and 1 fine dining asian place next door. Inside as far as cooking, there arent any conditments ie salt, pepper, cooking oil etc. Washing machine works great but no detergeant in room. Maybe the front desk has some. We brought our own so didnt have to ask. Overall this is a great place in a very quiet neighborhood. Very quiet so you will get a great nights sleep. You just need to know 2 trams needed for anywhere you want to go but at least they run every 15 minutes or so.
於 2023 年 9 月住了 4 晚
Quinn Do 於 2023年10月6日的回應
Dear ,We very much appreciate your positive feedback!We are happy to know that you've enjoyed your stay with us and we hope to be able to welcome you back soon.Warm regards,Quinn DoGuest Happiness Manager

6/10 一般

Lindsey

家人同遊
不滿：整潔度和設施服務
The good: great location, roomy, clean bathrooms, friendly and responsive staff The bad: two sets of blood-stained duvet covers and sheets, a roach-beetle slithering in one of the twin beds, multiple issues with the appliances: broken Nespresso machine, microwave didn’t heat food, washer/dryer combo didn’t dry clothes. The maintenance person wasn’t able to figure out what was wrong, so we tried to dry our clothes in their industrial dryer, but had to leave to catch a train after about 20 minutes and left with a suitcase full of very wet clothes. We received a bottle of champagne as a benefit for our VIP status, but we would have preferred complimentary laundry soap. Instead, we had to pay €1,50 coffee creamer pod and €2,00 per Tide pod. The irony of the upcharges is that both of these machines that we used for these extras didn’t even work properly. I feel like these upcharges are basic offerings that should be offered upon request at any place that offers appliances that use the item needed. For example, soap and shampoo are standard offerings at any hotel. Why isn’t laundry soap? We’re not talking excessive here, just a reasonable amount for the duration of the stay.
於 2023 年 9 月住了 2 晚
Quinn Do 於 2023年10月16日的回應
Dear Lindsey, Thank you for sharing your feedback regarding your recent stay. I'm genuinely sorry to hear that we fell short of your expectations. Your comments are valuable to us, and we'll use them to make necessary improvements. We hope to have the opportunity to provide you with a better experience in the future.Kind regards,Quinn DoGuest Happiness Manager

10/10 優異

Tosheriah

讚好：整潔度、設施服務和住宿狀況
Property was quiet but no too far from the central station and center of Amsterdam. Food at the lucia restaurant was great. Dennis the housekeeper was so pleasant. Everyone at the front was great.
於 2023 年 9 月住了 8 晚
Quinn Do 於 2023年10月6日的回應
Dear Tosheriah,We are thrilled to receive your positive feedback.We appreciate it very much since it is a major motivation for our team.We hope to be able to welcome you back to our property soon. Warm regards,Quinn DoGuest Happiness Manager

10/10 優異

Hiroshi

讚好：整潔度和住宿狀況
於 2023 年 9 月住了 2 晚
Quinn Do 於 2023年10月16日的回應
Dear Hiroshi,We are thrilled to receive your positive feedback.We appreciate it very much since it is a major motivation for our team.We hope to be able to welcome you back to our property soon. Warm regards,Quinn DoGuest Happiness Manager

2/10 很差

Rob

於 2023 年 9 月住了 1 晚
Quinn Do 於 2023年10月17日的回應
Dear Rob, Our cancellation policy with a Fully Flex reservation is free of charge 24 hours before arrival. Therefore a refund was not released. We are sorry that you were late to cancel it.We hope you understand and take into consideration that this does not represent our service. Warm Regards, Quinn DoGuest Happiness Manager

10/10 優異

Norm

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
This hotel is fun. A great layout with super nice staff, we enjoyed our stay. Close to the tram and easy access to downtown, we travelled easily. Comfortable restaurant and lounge area was a bonus. Would highly recommend.
於 2023 年 9 月住了 7 晚
Quinn Do 於 2023年9月19日的回應
Dear Norm,Thank you for your positive feedback!We cannot be happier to hear that your stay with us meet your expectation and that you are pleased with the experience. We are looking forward to being able to welcome you back to our property soon!Warm regards,Quinn DoGuest Happiness Manager

10/10 優異

TAKAHIRO

家人同遊
讚好：整潔度、設施服務和住宿狀況
近くにショッピングモール、トラム始発駅があり便利。
於 2023 年 8 月住了 4 晚
Cityden Bolo team 於 2023年9月2日的回應
Thank you for your positive feedback!

10/10 優異

Songtao

家人同遊
讚好：整潔度、設施服務和住宿狀況
We had a fantastic experience at Cityden Stadshart hotel. The rooms were not only spacious but also impeccably clean, creating a comfortable and inviting atmosphere. The added convenience of having a fully equipped kitchen and a washer machine made our stay feel like a true home away from home. The variety and quality of the breakfast exceeded our expectations, and it was a great way to start the day on a positive note. The only minor hiccup we encountered was the wait time for breakfast when we needed to depart early. Waiting for more than 30 minutes for our breakfast to be served was a bit of an inconvenience. However, considering the overall experience it's a small concern that didn't overshadow the overall enjoyable stay.
Ibrahim | Cityden Stadshart 於 2023年8月22日的回應
dear Songtao,what nice to hear that you had a nice stay with us!we are looking forward to have you here again (:kind regards,Team Cityden Stadshart

10/10 優異

hector alberto

於 2023 年 8 月住了 3 晚
Cityden Aparthotels 於 2023年8月17日的回應
Dear Hector,Thank you for staying with us and for sharing your feedback!We are glad that we were able to provide you with a comfortable and enjoyable stay.We hope with this positive experience, we are able to welcome you back to our hotels in the future. With kind regards,Quinn DoGuest Happiness Manager

10/10 優異

Jose

家人同遊, 親子同遊
讚好：整潔度、設施服務和住宿狀況
Market place ne
於 2023 年 7 月住了 5 晚
Quinn Do 於 2023年8月7日的回應
Thank you for your positive feedback!

10/10 優異

Patricio

家人同遊
讚好：整潔度和客房舒適度
於 2023 年 7 月住了 1 晚
Quinn Do 於 2023年8月7日的回應
Thank you for your positive feedback!

10/10 優異

Varun

於 2023 年 7 月住了 7 晚
Quinn Do 於 2023年8月21日的回應
Dear Varun, Thank you for your stay with us and for taking the time to review your stay on our property. We really appreciate your feedback and we hope to welcome you back very soon. Warm Regards, Quinn DoGuest Happiness Manager

10/10 優異

ela

家人同遊
讚好：整潔度和客房舒適度
The desk guys were very nice and extremely helpful. Two things i didn't like: 1. smell from the shower 2. shower towels that leave their threads on skin
於 2023 年 7 月住了 5 晚
Quinn Do 於 2023年8月4日的回應
Dear Ela, Thank you for your stay with us and for taking the time to review your stay on our property. We are happy that we were able to provide you with a pleasant stay and that you were happy with our staff members. We really appreciate your feedback and will definitely take it into account to further improve ourselves. We hope to welcome you back to our property in the future to show you that! Warm Regards, Quinn DoGuest Happiness Manager

10/10 優異

Helen

家人同遊
讚好：整潔度和客房舒適度
Best experience
於 2023 年 7 月住了 3 晚
Quinn Do 於 2023年7月26日的回應
Dear Helene,Thank you for your feedback!That is great to hear. We hope to be able to welcome you back to our hotel soon.Best regards,Quinn DoGuest Happiness Manager

10/10 優異

Carol (Bellevue)

家人同遊
讚好：整潔度、設施服務和住宿狀況
It’s a perfect hotel for family vacation. The service was nice and facility was good
於 2023 年 7 月住了 4 晚
Quinn Do 於 2023年7月26日的回應
Dear Carol,I cannot be happier to received your positive feedback.I'm glad that Cityden was able to provide you with a good experience. We hope to be able to welcome you back to our hotel in the future.Best regards,Quinn DoGuest Happiness Manager

4/10 欠佳

Henrik

不滿：整潔度和設施服務
Overpriced no pool, far from centrum
於 2023 年 6 月住了 3 晚
Quinn Do 於 2023年8月24日的回應
Dear Hendrik,Thank you for your feedback.We will take it up to our management team.Best regards,Quinn Do Guest Happiness Manager

10/10 優異

Diana

家人同遊
讚好：整潔度、設施服務和住宿狀況
Staff was friendly and helpful, building was modern, amenities were plentiful. We had a two bedroom apartment with a washer/dryer and kitchen. This was great for our family of four. We had a nice meal in the restaurant and found it very easy to get to and from airport as well as into central Amsterdam via public transportation.
於 2023 年 6 月住了 4 晚
Martina Colombo Bassi 於 2023年6月26日的回應
Dear Diana,First of all, we would like to thank you for taking time to write to us. We are happy to hear that your experience with us is overall positive. We take each and every feedback from our guest seriously and it will definitely be brought up in our next internal meeting. We hope to welcome you back in the future!Warm regards,Martina Colombo BassiGuest Experience & Satisfaction Manager

8/10 不錯

C.D.

讚好：整潔度、設施服務和住宿狀況
於 2023 年 6 月住了 3 晚
Cityden Aparthotels 於 2023年8月16日的回應
Dear C.D.,Thank you for staying with us and sharing your valuable feedback with us.We are already looking forward to welcome you again soon.With kind regards,Cityden Aparthotels

4/10 欠佳

Margaret

多人同遊
讚好：整潔度和住宿狀況
The check in process was extremely embarrassing as the staff member did not show any me any respect or discretion. My credit card would not work at check-in. This is apparently not unusual in the Netherlands, not all country’s cards work. The staff member kept saying in a loud voice with other people waiting in the queue, that my card was declined because of insufficient funds. Even if this had been correct, it is not the way to treat guests.
於 2023 年 6 月住了 6 晚

10/10 優異

Jeremy

家人同遊
讚好：整潔度和客房舒適度
於 2023 年 6 月住了 3 晚

10/10 優異

David Lai (Toronto)

家人同遊
讚好：整潔度、設施服務和住宿狀況
Great location and short walk to train 5. Supermarkets near by and the restaurant in hotel was great. Only issue was the shower drain is close to glass door and water goes out onto bathroom floor. Staff is friendly and breakfast is great.
於 2023 年 6 月住了 5 晚
Martina Colombo Bassi 於 2023年6月20日的回應
Dear David, I would like to thank you for your stay with us and for taking the time to review your stay in our property. I am thrilled to read that we made your stay incredible and fantastic and we reached your expectations. We hope to welcome you back very soon. Warm Regards, Martina Colombo Bassi Guest Experience & Satisfaction Manager

8/10 不錯

Julia

讚好：整潔度、設施服務和住宿狀況
於 2023 年 6 月住了 2 晚

10/10 優異

stephen

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Excellent hotel
於 2023 年 5 月住了 2 晚

10/10 優異

Donna

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The staff were all very friendly and helpful. The room was very clean and modern. The overnight reception person went above and beyond to get us to the airport after being let down by the hotels contacted taxi company. Could not fault this hotel.
於 2023 年 5 月住了 1 晚
Martina Colombo Bassi 於 2023年6月20日的回應
Dear Donna,We have made for sure an impression on you! Your feedback is so valuable to us that we thank you sincerely to make us proud of our work. We wish to meet you again and to welcome you again in our property. Warm Regards, Martina Colombo Bassi Guest Experience & Satisfaction Manager