大堂休息區

阿姆斯特丹中央公園酒店 (Sircle Collection 旗下酒店)的評價

4 out of 5

評價

9.0

卓越

10 分評分,優異;1010 則評價中有 612 則" "
8 分評分,不錯;1010 則評價中有 277 則" "
6 分評分,一般;1010 則評價中有 65 則" "
4 分評分,欠佳;1010 則評價中有 35 則" "
2 分評分,很差;1010 則評價中有 21 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

8.8/10 

設施服務

9.0/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

TINGCHEN

商務旅客
讚好:職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 5 晚

2/10 很差

BENSON

商務旅客
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
RU 於 2023年10月19日的回應
Dear Benson, Thank you for your review. We are sorry to see that your experience at Park Centraal was only worth 1/5. We are genuinely sorry that our hotel has disappointed you and we would really love to have a more detailed feedback. Your opinion will be highly valued and taken into consideration for future improvements. Looking forward to hearing from you. ]All the best, Rossana - Guest Service Manager

8/10 不錯

Chaoching

讚好:職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 3 晚
RU 於 2023年2月7日的回應
Dear Chaoching, Wow, such a nice rating! Thank you so much. All the best, Rossana - Guest Service Manager

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great location and cosy stay
Receptionist were professional but not very warm, being polite but cold. The location was great, easy to walk to museums, shops, restaurants! The hotel is also very cosy and comfortable!
於 2022 年 9 月住了 2 晚

10/10 優異

Shu Hei

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice room nice service nice breakfast But the room is juz a bit too small
於 2020 年 2 月住了 5 晚
Natalia Alvarez 於 2020年3月5日的回應
Dear Shu Hei, Thank you for taking the time to write us a review, we really appreciate your feedback. We are glad you enjoyed your experience here, we look forward to welcome you here again. Kind Regards, Natalia Alvarez Hotel Manager

6/10 一般

Andy

家人同遊
讚好:職員與服務和住宿狀況
地點不錯,後面就有名牌街,但毛巾有味道
於 2020 年 1 月住了 2 晚
Natalia Alvarez 於 2020年1月26日的回應
Dear valued guest, Thank you for your stay at our property. We appreciate your feedback and offer our most sincere apologies for the inconvenience. Your remarks have been to forwarded to the concerned department to take stringent actions. We hope to see you again in the future to make you next stay more pleasurable. Best regards Natalia Alvarez Hotel Manager

10/10 優異

Hsiang Hung

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 2 晚
Natalia Alvarez 於 2019年11月22日的回應
Dear valued guest, Thank you for recently staying at Park Centraal in Amsterdam. It was our pleasure to have you as our guests and thank you for taking your time to offer us feedback. We are looking forward to welcoming you back in the near future! With Best Regards, Natalia Alvarez Hotel Manager

8/10 不錯

Ash

讚好:整潔度、職員與服務、設施服務和住宿狀況
A wonderful room in a great part of town.
於 2024 年 4 月住了 1 晚

10/10 優異

Gregg

讚好:整潔度
於 2024 年 4 月住了 2 晚

8/10 不錯

John

讚好:整潔度、職員與服務和住宿狀況
The staff was fantastic, especially Olivia, who was very helpful when we arrived. The hotel is in a very convenient location and seemed quite safe. Very close to Rijksmuseum & Van Gogh. Our room was small but very clean, as was the bathroom. There are a lot of restaurants nearby but avoid Momo unless you want to eat with noise canceling headphones because they have a 50 year old want to be DJ blasting out techno beatbox noise at unbearable decibels all through the dinner hours.
於 2024 年 4 月住了 5 晚

10/10 優異

sebastian

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Excelente ubicacion y gran restaurante
於 2024 年 4 月住了 4 晚
Guest Service Manager 於 2024年5月1日的回應
Dear Sebastian,Thank you for this glowing review!We are happy you have enjoyed your stay with us, and the restaurant MOMO.We hope to welcome you back in the future.With warm regards,Daan RietmanGuest Service Manager

10/10 優異

Gaetan

伴侶同遊
讚好:住宿狀況
Courtoisie du personnel
於 2024 年 4 月住了 1 晚
Guest Service Manager 於 2024年5月1日的回應
Dear Gaetan,Thank you for taking the time to leave a review about your recent stay with us.We are delighted to read you have enjoyed your stay, We are looking forward welcoming you to Park Centraal Amsterdam in the (near) future. With warm regards,Daan RietmanGuest Service Manager

10/10 優異

Jacqueline de

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Heerlijke locatie, heerlijk geslapen, prima kamer.
於 2024 年 4 月住了 1 晚

6/10 一般

Nik

讚好:整潔度和職員與服務
於 2024 年 4 月住了 1 晚

10/10 優異

Abdulla

Very good
於 2024 年 4 月住了 5 晚

10/10 優異

Georgina

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
5 stars!!!!!!! From the moment we went in…… it amazed us. The building. Then, all staff members were so so nice, especially the first lady who checked us in. We asked for a quiet room and thats what she gave us - very comfortable beds and QUIET❤️❤️🤍 The only noise was when the kind maids were cleaning in the evening but no problem with that..and some people slamming their doors in the evening which is so so bad. There was some dust around the bathroom which i wish wasn’t there but maybe it came out the air con. All in all a perfect stay, WE WISH WE WERE THERE FOR LONGER and will definately come back. Thankyou for being so kind. In London people are so so rude in comparison! :)
於 2024 年 4 月住了 2 晚
RU 於 2024年4月16日的回應
Dear Georgina,Thank you for your fantastic review and 5-star rating! We're delighted you enjoyed our building and the attentive service from our staff. We apologize for any noise disturbances and will address the cleanliness issue promptly. We look forward to welcoming you back for another memorable stay!Best regards,Rossana - Guest Service Manager

8/10 不錯

v s raja

於 2024 年 4 月住了 1 晚

10/10 優異

Brett

於 2024 年 4 月住了 4 晚

8/10 不錯

Víctor

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excelente
於 2024 年 4 月住了 5 晚

8/10 不錯

Nicola

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚

8/10 不錯

Jolanda

於 2024 年 4 月住了 1 晚

8/10 不錯

Vincenzo

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Personale attento e gentile (soprattutto al MOMO) Camera discreta, purtroppo con poca privacy (bagno e doccia in camera, separati solo un piccolo separè)
於 2024 年 4 月住了 3 晚
RU 於 2024年4月7日的回應
Dear Vincenzo,Thank you for your feedback. We appreciate your compliments about our attentive and kind staff. We apologize for any inconvenience regarding the lack of privacy in your room. Your comments will be shared with our team to help us improve. We hope to welcome you back for a better experience in the future.Best regards, Rossana - Guest Service Manager

10/10 優異

Athena

讚好:整潔度、職員與服務、設施服務和住宿狀況
Exceptional service, always with a smile! Walking distance to museums. Convenient distance to public transportation.
於 2024 年 3 月住了 9 晚
RU 於 2024年4月7日的回應
Dear Athena,Thank you for sharing your experience! We're thrilled to hear that you enjoyed exceptional service and found our location convenient for visiting museums and using public transportation. We appreciate your kind words and hope to welcome you back again soon.Best regards,Rossana - Guest Service Manager

8/10 不錯

Vasanti

伴侶同遊
讚好:整潔度、職員與服務和設施服務
The speakers were nice
於 2024 年 3 月住了 4 晚

10/10 優異

Tessa

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 4 晚

8/10 不錯

Jodie

於 2024 年 3 月住了 6 晚

10/10 優異

Amin Ur

於 2024 年 3 月住了 4 晚

10/10 優異

Gisselle

讚好:整潔度和職員與服務
My friend and I had a great time at th
於 2024 年 3 月住了 13 晚
RU 於 2024年4月1日的回應
Dear Gisselle, Thank you so much for your review. We are glad to know you had a great time with us and we look forward to having you again! All the best, Rossana - Guest Service Manager

10/10 優異

Sandra

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It have and incredible location near museums, the trains station half and hour more or less by walking. Very safe and nice staff
於 2024 年 3 月住了 1 晚
RU 於 2024年3月30日的回應
Dear Sandra,Thank you for your positive feedback regarding our hotel's incredible location near museums and our friendly staff. We're pleased to hear that you found the area safe and enjoyable.We look forward to welcoming you back in the future.Best regards,Rossana - Guest Service Manager

10/10 優異

Maya

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location, wonderful staff, comfortable room.
於 2024 年 3 月住了 2 晚

10/10 優異

Matteo (Cisterna di Latina)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Fantastic
於 2024 年 3 月住了 2 晚

10/10 優異

Savannah

於 2024 年 3 月住了 3 晚

6/10 一般

Cesar

伴侶同遊
讚好:住宿狀況
不滿:職員與服務
Cleaning staff only made the bed once in our 3 day stay. The only time cleaning service came to “clean” did not come until 1500 to clean. Only one ice machine and is located downstairs.
於 2024 年 3 月住了 3 晚
RU 於 2024年3月30日的回應
Dear Cesar,Thank you for sharing your feedback with us. We apologize for the inconvenience you faced regarding the cleaning service and ice machine accessibility during your stay. We'll address these issues with our team to ensure improvements are made. Your feedback is appreciated, and we hope to provide a better experience on your next visit.Best regards,Rossana - Guest Service Manager

8/10 不錯

Carl

讚好:整潔度、職員與服務和住宿狀況
The style, cleanliness and character of the building, the location was ideal, Amsterdam is a beautiful city and this hotel is a beautiful example of Amsterdam The staff were excellent, highly recommend to stay here.
於 2024 年 3 月住了 4 晚
RU 於 2024年3月30日的回應
Dear Carl,Thank you for your positive feedback regarding your recent stay with us. We're delighted to hear that you enjoyed the style, cleanliness, and character of our building, as well as our ideal location. It's wonderful to know that our staff contributed to making your experience excellent. We appreciate your recommendation and hope to welcome you back soon.Best regards,Rossana - Guest Service Manager

10/10 優異

Kiran (cicero)

於 2024 年 3 月住了 4 晚

10/10 優異

Megan Jane

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stunning hotel, as you walk in the bar and reception area are beautiful, and located right next to the Rijksmuseum. Couldn’t fault anything, staff very helpful too.
於 2024 年 3 月住了 4 晚

10/10 優異

Jennifer

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Spent an incredible 4 nights in this hotel and warmly welcomed by reception staff. Room was spacious, view over canal, and the room had everything we needed. Ideally located in walking distance of everything, and weather was on our side. Will definitely be returning!
於 2024 年 3 月住了 4 晚
RU 於 2024年3月25日的回應
Dear Jennifer,Thank you for your feedback! We're thrilled you had an incredible 4-night stay with us. It's wonderful to hear you enjoyed your spacious room with a canal view and that our location was ideal for exploring on foot. We look forward to welcoming you back soon!Best regards,Rossana - Guest Service Manager

6/10 一般

CURTIS

家人同遊, 伴侶同遊
讚好:職員與服務
Stayed in 520, black mold in corner and no instructions on how to use the AC. Will probably stay somewhere else next time.
於 2024 年 3 月住了 4 晚
RU 於 2024年3月21日的回應
Dear Curtis,Thank you for your feedback. We apologize for the issues you encountered during your stay in the room. We take your concerns seriously and will address them promptly to ensure a better experience for our guests in the future. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.Best regards,Rossana - Guest Service Manager

8/10 不錯

Omar

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I booked this hotel after my girlfriend insisted we stay close to the shops and dining areas of Amsterdam at a reasonable price. We booked the Classic Queen Bed room after looking at the photos. The room was very nice in person, I think I overlooked the size of the room since there was only a wall that separated the bed area and the bathroom/shower room. The shower and toilet were somewhat cramped, given the square footage of the room. The shower is a little fun to get working, lol! The staff was very friendly, seems like they may get a lot of tourist as they gave a booklet of food recommendations (we didn't get to try them as we had our own itinerary). Only 2 downsides were during one night of our stay, we needed an additional small towel, but they kept saying they would page someone to bring it to us. After asking about 2 more times that night, we tried to ask again in the morning, they had they informed us that they had run out of the small towels, but could give us one of the larger towels. The other downside was that the rooms have a light up indicator to show if room service should visit or not to disturb. We searched all over the room on how to change this, as we had room service come in while we were sleeping 2 times during our stay. When I spoke with the front desk, they stated they were transitioning away from that, as our room did not have that light up indicator anymore, yet the room beside us did. We did receive a door hanger to help with this though.
RU 於 2024年3月21日的回應
Dear Omar,Thank you for sharing your experience with us. We're glad to hear that you chose our hotel for its proximity to the shops and dining areas of Amsterdam and that you found the Classic Queen Bed room to be nice in person.We apologize for any inconvenience caused by the size of the room and the layout of the bathroom/shower room. Your feedback is valuable, and we will take it into consideration for future improvements.We're pleased that you found our staff to be friendly and helpful, and we apologize for the inconvenience regarding the additional small towel. We will address this issue with our housekeeping team to ensure better communication and service in the future.Regarding the indicator for room service, we apologize for any confusion. We appreciate your understanding as we transition away from this system, and we're glad that we could provide you with a door hanger to assist with your requests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best regards,Rossana - Guest Service Manager

8/10 不錯

Tommaso

讚好:職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚

10/10 優異

Melissa

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing bar and staff. Very spacious
於 2023 年 12 月住了 4 晚

6/10 一般

S

家人同遊
讚好:職員與服務
不滿:住宿狀況
The tram service was good and good area of location. We didn’t like how the shower and toilet wasn’t private and it was a nice smell for the shower area. The service was quite slow when we told them.
於 2024 年 3 月住了 4 晚
RU 於 2024年3月14日的回應
Dear S,Thank you for your feedback. We're glad you found the tram service good and liked our hotel's location. We apologize for the lack of privacy in the shower and toilet area and the unpleasant smell. Your comments have been noted, and we'll address these issues promptly. We also apologize for any delays in addressing your concerns. We appreciate your input and hope to welcome you back for a better experience in the future.Best regards,Rossana - Guest Service Manager

8/10 不錯

Sjoerd

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Top locatie, prima hotel
於 2024 年 3 月住了 1 晚

10/10 優異

Eliot

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
My wife and I stayed at Park Centraal celebrating her birthday weekend in Amsterdam. We loved our stay, the staff were extremely friendly and helpful. The breakfast was delicious and room clean with a beautiful view of the canal. We'll definitely come back!
於 2024 年 3 月住了 3 晚
RU 於 2024年3月14日的回應
Dear Eliot,Thank you for celebrating your wife's birthday weekend at Park Centraal, Amsterdam! We're delighted you loved your stay with us and enjoyed the friendly staff, delicious breakfast, and beautiful canal view. We look forward to welcoming you back soon!Best regards,Rossana - Guest Service Manager

10/10 優異

Anthony (Boston)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very well located (very near Rijksmuseum) with east access to transport.
於 2024 年 3 月住了 1 晚

10/10 優異

Andrew

讚好:整潔度、職員與服務和住宿狀況
Great staying this beautiful city.
於 2024 年 1 月住了 3 晚

10/10 優異

Oli

讚好:整潔度、職員與服務和住宿狀況
All staff were helpful, polite and accommodating. Room was great and cleaned to a high standard. I could go on and would happily stay here again
於 2024 年 2 月住了 4 晚
RU 於 2024年3月9日的回應
Dear Mitchell,Thank you for your wonderful review! We're thrilled to hear that you found our hotel very clean and comfy, and we're glad you enjoyed the accessibility to the city, especially with the Rijksmuseum just down the block. Your recommendation means a lot to us!We hope to welcome you back again soon for another enjoyable stay.Best regards,Rossana - Guest Service Manager

10/10 優異

Mitchell

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Very clean and comfy! Enjoyed the accessibility to the city, especially having the Rijksmuseum just down the block. Very much recommend staying here!
於 2024 年 3 月住了 1 晚

10/10 優異

Charlotte

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We loved staying here. The staff were very welcoming, helpful and friendly. The room we stayed in was comfortable and clean while also not being too basic. It’s somewhere we would definitely stay again if we were to come back.
於 2024 年 3 月住了 3 晚
RU 於 2024年3月8日的回應
Dear Charlotte,Thank you for your kind words! We're thrilled you enjoyed your stay and found our staff welcoming and helpful. We're delighted you found your room comfortable and clean. We'd love to welcome you back anytime you're in the area!Best regards,Rossana - Guest Service Manager

8/10 不錯

Hannah

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚