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阿姆斯特丹 W 酒店的評價

5 out of 5
阿姆斯特丹 W 酒店
Spuistraat 175, Amsterdam, NL

評價

8.4

很好

10 分評分，優異；585 則評價中有 325 則" "
8 分評分，不錯；585 則評價中有 121 則" "
6 分評分，一般；585 則評價中有 69 則" "
4 分評分，欠佳；585 則評價中有 33 則" "
2 分評分，很差；585 則評價中有 37 則" "

8.6/10 

整潔度

8.4/10 

職員與服務

8.2/10 

設施服務

8.6/10 

住宿狀況

8.2/10 

環保程度

評價

2/10 很差

Ken

於 2019 年 10 月住了 2 晚

8/10 不錯

Ronny

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Close to downtown Amsterdam with supermarket nearby. Good restarant and good accomodation condition. It is the quality of W Hotel.
於 2018 年 11 月住了 1 晚

6/10 一般

Zonghua

讚好：整潔度
the check in took sooooo long and the shower room’s floor is very unstable
於 2018 年 11 月住了 1 晚

10/10 優異

Ching-Fen (台灣)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
入住手續速度非常快～員工親切有禮、地點優～下次會在入住
於 2018 年 8 月住了 3 晚

6/10 一般

Ju wen

讚好：整潔度
入住心得
房間很小！洗澡間有股味道臭臭的！一開始安排的房間很糟糕，房間小又曬太陽、後來要求換房間！ 但酒店樓上的餐飲非常棒！在樓上餐廳享用的牛排美食！
於 2018 年 6 月住了 1 晚

6/10 一般

Hsuan Wen

讚好：職員與服務
不滿：整潔度和客房舒適度
Low C/P
The hotel facility is too old.

6/10 一般

真實旅客

不滿：整潔度
於 2018 年 1 月住了 1 晚

8/10 不錯

cem galip (istanbul)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I thought there were balconies in the room,but there arent,the rooftop lounge is not lively as expected even friday and saturday night,maybe htey can make an event for the weekends to make it fuller and livelier
於 2024 年 5 月住了 3 晚

10/10 優異

Fernando

伴侶同遊
Súper ubicación, camas súper comodas, staff muy amable en todo momento
於 2024 年 5 月住了 2 晚

10/10 優異

ahmed

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great
於 2024 年 2 月住了 3 晚

10/10 優異

Patti

讚好：整潔度、職員與服務和住宿狀況
Beautiful and clean
於 2024 年 3 月住了 1 晚

8/10 不錯

ARMSTRONG

讚好：整潔度、職員與服務和住宿狀況
It's a nice Hotel i'll definitely recommend it to family and friends.
於 2024 年 3 月住了 3 晚

4/10 欠佳

sandeep

家人同遊
不滿：整潔度和住宿狀況
Needs updating
於 2024 年 4 月住了 1 晚

10/10 優異

shawn

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The staff was excellent. Especially for check in. Room was just ok.
於 2024 年 4 月住了 2 晚

6/10 一般

Natasha

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2024 年 3 月住了 3 晚

4/10 欠佳

Thelonious

讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was great, room was gorgeous but around midnight the club nearby was so loud it kept me up for hours, I should have been warned & offered a room that wouldn't be disturbed. There was also some screaming & shouting outside my room around 5/6am
於 2024 年 3 月住了 1 晚

6/10 一般

Gen

於 2024 年 3 月住了 2 晚

10/10 優異

fernando (mexico)

讚好：職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚

10/10 優異

Katherine

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

EZRA (Rishon lezion)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to everything Best hotel in Amsterdam
於 2024 年 3 月住了 3 晚

10/10 優異

Linda

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The 'W' Amsterdam has a great vibe and a great layout. We stayed at the 'Bank' building and the room was quiet, spacious, the bathroom was equipped with a large opened garbage can and not a small non-useful one. This is definitely a hotel that I will be going to again
於 2024 年 2 月住了 2 晚

4/10 欠佳

Hassam-Moussa

於 2024 年 2 月住了 2 晚

10/10 優異

Reid

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location, friendly staff
於 2024 年 2 月住了 3 晚

10/10 優異

Keisha

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Attentive staff
於 2024 年 2 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

Sergio

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

8/10 不錯

Marcos

讚好：整潔度、職員與服務和客房舒適度
Nice hotel to stay
It is a great hotel with very good atmosphere. The restaurants and lounges are great! The hotel rooms are trendy and comfortable although the quality of the amenities could be a little better. The bed is very good for a good night of sleep. The towels could be a size larger as well. The SPA is nice with many pools and good sauna and hamaman. The location is very good, just behind the royal palace and the new church. The staff is nice and well trained. The hotel looks a little weary as updating and renovations in certain areas are advisable.
於 2024 年 1 月住了 5 晚

8/10 不錯

Kieran Matthew (Bristol)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 3 晚

10/10 優異

John

於 2023 年 12 月住了 3 晚

8/10 不錯

Aray (Ust-Kamenogorsk)

於 2023 年 12 月住了 1 晚

10/10 優異

Kam

讚好：整潔度、職員與服務、設施服務和住宿狀況
I was very impressed overall. The service was excellent and i was particularly happy with the service in the W lounge in both the daytime and evening. The staff are all super friendly and it was nice how the are very talkative and helpful, they was able to offer me a lot of advise on areas to explore in the City. The Away spa is amazing and again the staff working there are always so happy to help. I did also enjoy the complimentary flavored water options. But this is a must, its super relaxing and peaceful. The facilities are also super clean, the staff working in the spa are on top of everything. I ate at the MrPorter restaurant, it was amazing! Staff again was really helpful trying to find me the perfect steak and wine. The atmosphere is really cool and it attracts a very good crowd.
於 2023 年 12 月住了 3 晚

10/10 優異

Matthew

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚

10/10 優異

Sergei (Dubai)

讚好：整潔度、職員與服務和住宿狀況
Location great
於 2023 年 11 月住了 1 晚

4/10 欠佳

Nicole

多人同遊
不滿：整潔度和職員與服務
The hotel itself was fine. The lifts either didn’t work or took so long to reach any floor it become annoying. There was a awful smell in our room asked 3 times for someone to look at it and each time a new staff member was stood at reception who didn’t have any record of us asking to check the room so it never got sorted. Staff unfriendly seems annoyed when you went to reception to ask anything. For the money I paid it wasn’t worth it to be honest. Also the city tax isn’t included in your room charge so when you check out you get hit with €100 in tax.
於 2023 年 12 月住了 2 晚

8/10 不錯

KONSTANTINOS

多人同遊
讚好：整潔度、職員與服務和客房舒適度
於 2023 年 11 月住了 2 晚

2/10 很差

Emily (Ballasalla)

不滿：整潔度、職員與服務、設施服務和住宿狀況
I cannot express how hugely disappointed i am with this hotel. If i could give it a 0 rating, i would. After a long haul flight to Amsterdam to attend an event and a quick one night stay. I went to bed only to discover that the bed sheets were very dirty covered in body hair, skin and other unpleasantries . On the outset the bed looked newly made otherwise i would have alerted the hotel earlier at checkin. As it was very late and i had an early flight to catch the only thing the hotel could offer was change the sheets quickly and i was told by the manager it would be discussed and some sort of resolution/compensation would be communicated to me upon checkout. Because of this problem i was only able to sleep for 3 hours. At check out i was told i was awarded an additional 60 Marriott points and a complimentary taxi to the airport. Not only was i completely baffled by this and i am hugely insulted that the W Amsterdam thinks that this outcome is acceptable. The more i think about it, the angrier i am. I don’t even think i could buy a cup of coffee with 60 extra points. TBH I do not need the points nor am i looking for a freebie. I was hoping to stay at a nice clean hotel. Its the principal that they think 60 extra points and a taxi ride would be sufficient to make this situation acceptable. The hotel has not contacted me since. Not only have they lost a client, they have massively degraded their own brand. I will never stay at the W Amsterdam again.
於 2023 年 12 月住了 1 晚

6/10 一般

Sadika

於 2023 年 11 月住了 2 晚

10/10 優異

Heiko

讚好：整潔度、住宿狀況和客房舒適度
Traumhaftes Hotel in traumhafter Lage
Ein erstklassiges Hotel mit perfektem Service und hervorragender Küche im Restaurant " The duchess". Hervorragendes, internationales Perso al.
於 2023 年 11 月住了 4 晚

10/10 優異

Jose (Bonita)

於 2023 年 11 月住了 3 晚

10/10 優異

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚

10/10 優異

PAUL

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was so perfect! All of them. A special shout out to Nick at front desk … above and beyond!
於 2023 年 11 月住了 2 晚

10/10 優異

Netanel

於 2023 年 11 月住了 2 晚

10/10 優異

Karla

於 2023 年 11 月住了 1 晚

10/10 優異

Andy

於 2023 年 11 月住了 1 晚

4/10 欠佳

Louisa

不滿：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 2 晚

2/10 很差

Ilyas

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
You do not deserve even 3 stars!
Let me tell you about my satisfaction: - Check-in a disaster. - Booking the restaurant disaster - We had 2 courses and 2 operatives in more than 2 hours dinner - Room: --> Dirty --> Smelly shower --> Airconditioner works like a 19th-century train engine. We could not sleep On top of that, I specifically visited your welcome desk as well as reception. Tried to pay and specifically asked not to get any money from my wife. What happens, your system does not work and my wife is charged. You guys are miserable. I will never ever get in touch with W Hotels and never recommend your hotels, facilities as well your restaurants. 3 stars hotels are better than your facilities at least they deliver what you expect.
於 2023 年 11 月住了 1 晚

10/10 優異

Kirk

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚

4/10 欠佳

ulrik

商務旅客
讚好：整潔度和住宿狀況
disappointing experience
Nice room but it was so cold. Outside temp in the room!! Freezing...! and it took the hotel 10 hours to fix the AC (they did after 4 complaints during the whole first day) I would like to get heated at the spa - but fully booked cause you have to book before you arrive i found out Hotel bar at the 6. floor was having events both nights, and closed to hotel guests for having a drink. The lighting system in the room was out of order, and the lights in the closet could not be turned off. After getting heat I had to sleep with the lights on. The second day I complained about the lights. It was fixed by setting up plastic tape on the panels!! W Amsterdam are not worth the money. Service are truly unpersonal and I Would never recommand the hotel to anyone or come back.
於 2023 年 11 月住了 2 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Awesome
Our favorite hotel in Amsterdam. Comfortable, sleek, modern, awesome location and even better staff
於 2023 年 11 月住了 1 晚

6/10 一般

Kelly

不滿：整潔度、設施服務和住宿狀況
Every thin crevice in my room seemed to be filled with dust and dust balls. The walls in the two rooms I stayed in seem to have spots of yucky things stuck to them that no one ever seems to bother wipe down. These are a few of the many things that highlight the fall of what was probably a very cool hotel at some point. Maybe they don’t care because they make their money from the loud club that woke me up several times throughout the night. I checked out early even though I had prepaid and my reservation was nonreturnable.
於 2023 年 11 月住了 4 晚