酒廊

卡普里宮卓美亞酒店的評價

5 out of 5
卡普里宮卓美亞酒店
Via Capodimonte, 14, Anacapri, NA

評價

9.4

完美

10 分評分,優異;130 則評價中有 102 則" "
8 分評分,不錯;130 則評價中有 20 則" "
6 分評分,一般;130 則評價中有 5 則" "
4 分評分,欠佳;130 則評價中有 2 則" "
2 分評分,很差;130 則評價中有 1 則" "

9.8/10 

整潔度

9.8/10 

職員與服務

9.8/10 

設施服務

9.6/10 

住宿狀況

9.6/10 

環保程度

評價

8/10 不錯

dong

於 2023 年 6 月住了 1 晚

10/10 優異

Tamir

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfect location. Wonderful staff and service!
於 2023 年 10 月住了 3 晚

10/10 優異

Bruna

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing service and food!
於 2023 年 9 月住了 4 晚

8/10 不錯

Farahnaz

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our third time at this hotel. We had a great time overall but they have to pay more attention to the condition of the rooms. There was a water dripping sound in our room very annoying in the middle of the night and they changed our room and the new room was bloody cold and the air conditioning was not working properly to turn it off. Breakfast was great and the restaurant at the roof top was good. Spa was nice and we enjoyed our stay.
於 2023 年 9 月住了 4 晚

10/10 優異

paul

於 2023 年 9 月住了 1 晚

10/10 優異

Harman

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 3 晚

10/10 優異

Gregory (whitestone)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice
於 2023 年 9 月住了 2 晚

10/10 優異

John

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful place with amazing service. The food and pastries at the Il Riccio were also great! Highly recommend
於 2023 年 9 月住了 1 晚

10/10 優異

Jessica

讚好:整潔度和住宿狀況
Amazing hotel with fantastic service. Highly recommend this hotel in Anacapri. Zuma on the rooftop is a nice addition. Beautiful pool and great breakfast.
於 2023 年 9 月住了 1 晚

10/10 優異

Brankica

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 5 晚

10/10 優異

Masato

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
大変素晴らしいオモテナシを頂きました。次回のカプリ島もカプリパレスで決まりです♪
於 2023 年 7 月住了 2 晚

6/10 一般

Michelle

於 2023 年 7 月住了 2 晚
Capri Palace Jumeirah 於 2023年8月11日的回應
Dear Michelle,Warm greetings from Capri Palace Jumeirah. We hope this message finds you well.Firstly, we would like to express our sincerest appreciation to you for having chosen Capri Palace Jumeirah as your preferred residence during your recent visit to the Island of Capri. We would also like to thank you for having taken the time to share your experience.We value your kind patronage; therefore, we were deeply concerned to read that your overall stay did not meet your expectations. This is certainly not representative of the level of service we strive to achieve and are renowned for.Apologizing for any inconvenience, we hope to have a fresh opportunity to welcome you back at Capri Palace Jumeirah to demonstrate our commitment to excellence.Best regards,Capri Palace Jumeirah's Guest Relations Team

10/10 優異

abdul hassan

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Staff is very friendly
於 2023 年 6 月住了 3 晚

10/10 優異

jacob

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Five star hotel in Capri! Service = 10/10 Property = 10/10 Highly recommend!
於 2023 年 6 月住了 1 晚

10/10 優異

Luciana

讚好:整潔度、職員與服務和住宿狀況
Absolutely amazing stay at the Capri Palace! All staff are charming in particular Roberto who assisted us with care and consideration around the pool. This is a beautiful hotel with amazing facilities- a total gem!
於 2023 年 5 月住了 3 晚

10/10 優異

Catherine

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 1 晚

6/10 一般

Heather

不滿:整潔度、住宿狀況和客房舒適度
A very disappointing experience
Unfortunately we were returning to the Capri Palace after many years and we were not told that our 3 nights were the last before they closed for season. The hotel was cold, our suite was not at 5 star level with the basics in need of repair, the water in the shower was not hot and there was hammering through the night outside our room, the spa closed early one evening with no notice, the housekeeping did not replace basics like tissue or toilet paper and as we were having breakfast the last day of our stay, staff were cleaning out the hotel as we were still staying there as guests. It was the most disappointing experience. The management did offer some adjustment after my husband discussed all the issues and he did apologize.
於 2022 年 10 月住了 3 晚

10/10 優異

Clarisel

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing!!!
於 2022 年 9 月住了 1 晚

4/10 欠佳

YOSHINAO

於 2022 年 10 月住了 1 晚

6/10 一般

Natalie

於 2022 年 9 月住了 3 晚

10/10 優異

Steven

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Incredible service, beautiful pool and bar area.
於 2022 年 9 月住了 4 晚

2/10 很差

Aleczander

於 2022 年 6 月住了 2 晚

10/10 優異

Alexander

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Absolutely beautiful property. Spacious, clean beautiful rooms. Superb service. Above and beyond service staff. Wonderful property - definitely would recommend.
於 2022 年 6 月住了 2 晚
Ermanno Zanini 於 2022年6月15日的回應
Dear Alexander, Warm greetings from Capri Palace Jumeirah! Firstly, allow me to express my sincerest appreciation to you for having chosen Capri Palace Jumeirah as your preferred residence during your recent visit to the Island of Capri. I would also like to thank you for having taken the time to share your precious comments. We are delighted to read that your overall stay with us was enjoyable. It is truly wonderful to read positive feedback, especially your kind recommendation and recognition towards our rooms, services, property and staff. I look forward to sharing your feedback with the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations, thus making every stay memorable. Thank you, once again, for choosing to stay at Capri Palace Jumeirah. We look forward to welcoming you back again in the future. With kind regards, Ermanno Zanini General Manager del Capri Palace Jumeirah & Burj Al Arab, Regional Vice President Southern Europe Jumeirah Group

10/10 優異

ERIC

讚好:整潔度、職員與服務和住宿狀況
Top !!!
於 2022 年 6 月住了 2 晚
Ermanno Zanini 於 2022年6月15日的回應
Dear Eric, Warm greetings from Capri Palace Jumeirah! Firstly, allow me to express my sincerest appreciation to you for having chosen Capri Palace Jumeirah as your preferred residence during your recent visit to the Island of Capri. I would also like to thank you for having taken the time to share your precious comments. We are delighted to read that your overall stay with us was enjoyable. It is truly wonderful to read positive feedback such as yours, which further encourage us to fulfil our mission to deliver service beyond expectations, thus making every stay memorable. Thank you, once again, for choosing to stay at Capri Palace Jumeirah. We look forward to welcoming you back again in the future. With kind regards, Ermanno Zanini General Manager del Capri Palace Jumeirah & Burj Al Arab, Regional Vice President Southern Europe Jumeirah Group

10/10 優異

christopher

於 2022 年 6 月住了 2 晚

10/10 優異

Meredith

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stunning property in Anacapri. Beautiful suites with all the amenities, self closing blinds, dyson dryers etc. Very friendly staff and concierge, who will help with any travel request (ex ferries, trains, shuttle)
於 2021 年 9 月住了 1 晚

10/10 優異

Valerie Starr (LAKE SHERWOOD)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was an amazing hotel with incredible service. Hotel bar was perfect for sunsets, the breakfast was divine and the location was unbeatable.
於 2021 年 9 月住了 3 晚

10/10 優異

Farahnaz

於 2021 年 9 月住了 3 晚

8/10 不錯

Richard

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 9 月住了 3 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Capri ist toll und das Jumeirah exzellent!
Hervorragende Bar und exzellentes Michelin Restaurant, auch der Pool lädt zum Verweilen ein! Capri ist generell Fussgänger-freundlich und sicher einen mehrtätigen Besuch wert! Das Jumeirah hat hierzu eine tolle und ruhige Lage, auch an kleinen Geschäften mangelt es in der Umgebung nicht.
於 2021 年 9 月住了 2 晚

10/10 優異

Mariushka

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This place is an absolute palace! Our stay was way too short to enjoy this hotel AA much as we wanted. However, we had the most amazing spa treatment/experience! Clara was incredible and everyone within the staff! It’s a hidden gem! Definitely coming back!
於 2021 年 8 月住了 1 晚
carmen 於 2021年9月4日的回應
What a pleasure to read about your satisfaction regarding our property and our spa treatment! Cannot wait to welcome you again to surprise you once more and let you live another special experience! With our very best regards,

10/10 優異

Alfredo

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fabulous hotel with great food. Excelent staff, specially Antonio the barman.
於 2021 年 8 月住了 2 晚

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wunderschöne Lage, absolut saubere und gepflegte Anlage, ausgezeichnete Küche und Service, hochprofessionelle Mitarbeiter
於 2021 年 8 月住了 3 晚
carmen 於 2021年8月17日的回應
Thank you for choosing Capri Palace for your stay and thank you for taking the time to give us your lovely feedback. The compliments to the staff will be passed on and we are looking forward to offer you another exquisite experience next time on the Blue Isle. Best regards

10/10 優異

Shimshon

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Paradise
Perfect hotel with very high hospitality enjoyed it .
於 2021 年 6 月住了 2 晚
carmen 於 2021年7月6日的回應
Thank you for choosing Capri Palace for your escape and thank you for taking the time to give us your lovely feedback. From all of us we send our sincere regards and we hope we will be welcoming you soon again.

10/10 優異

JEAN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 9 月住了 4 晚

10/10 優異

真實旅客

於 2020 年 8 月住了 2 晚

8/10 不錯

Stefan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 7 月住了 2 晚

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent and friendly customer service in a beautiful hotel. So glad we chose Anacapri rather than Capri Town as it is much more peaceful.
於 2019 年 10 月住了 2 晚

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The best hotel I have stayed in . My wife and I returned to capri and decided to stay at the Capri Palace again ( our last stay was October 2017). Everything was perfect once more. Yes it can be expensive for drinks etc but we are out exploring most of the day. Staff are all excellent.
於 2019 年 10 月住了 3 晚
Carmen 於 2019年10月15日的回應
Many many thanks for sharing your joyful feedback with us but especially for having chosen the Capri Palace once again. There is nothing better than to receive compliments from our guests regarding our staff. We would be pleased to welcome you again in the next future and try to surprise you more and more! Warmest regards,

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Semplicemente meraviglioso sicuramente nella top 10 delle strutture più belle al mondo per organizzazione e location.
於 2019 年 9 月住了 1 晚
carmen 於 2019年10月19日的回應
Leggiamo con grandissimo piacere del suo entusiasmo per la sua recente esperienza al Capri Palace e le siamo molto grati per le parole di elogio nei nostri confronti . Augurandole uno stupendo fine settimana, La salutiamo cordialmente.

10/10 優異

Petra Daniela

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
very nice hotel, very kind staff, attentive, friendly and helpful. the property is expensive but you get a luxury experience. the service is very dedicated, the hotel is spotless, breakfast is a real treat. we were very happy and can only recommend the hotel!
於 2019 年 10 月住了 4 晚
Carmen 於 2019年10月17日的回應
Dear Ms Petra, we wish to thank you so much for sharing your great feedback in particular for the nice comments regarding the staff. We all appreciate it so much. We all look forward to welcoming you again and we thank you for the enthusiasm you are able to transmit with your nice words. With our very best regards,

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚
carmen 於 2019年10月17日的回應
Many, many thanks for having chosen the Capri Palace! We all hope we will have soon the pleasure of welcoming and assisting you again. Best regards

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic service all around
We have stayed at many luxury resorts but rarely before experienced this fantastic level of attentive service. Everything, from reception to housekeeping to pool service was perfect. Not to mention L’Olivo the two star restaurant. And the breakfasts. I could go on and on. You can not be in a better location in Anacapri. Splurge on a sea view room if you can.
於 2019 年 10 月住了 4 晚
carmen 於 2019年10月17日的回應
Cheery Greetings from ther Blue Isle! We can hardly find the right words to thank you for this special feedback. It is so good for us to have such an important confirmation from your side, that is the important role we had in bringing the whole experience together. We are also glad you have enjoyed our Restaurant and the staff assistance. We all look forward to welcoming you soon again and we thank you once more for your fantastic support! With our very best regards,

10/10 優異

John R.

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The Gin is Up
Beautiful hotel with lovely service. The bar is world class and rivals London’s best. One of the best gin selections on the planet. I highly recommend the facility and the service. We made a last minute decision to extend what was a terrific stay in Capri. The Hotel only added to our experience!
於 2019 年 9 月住了 1 晚
carmen 於 2019年10月17日的回應
Dear John, What a pleasure to read about your satisfaction regarding our property and our services! All the staff wish to thank you for the kind appreciation. We are all really pleased we managed to let you experience a positive stay with us. We all look forward to welcoming you soon and we send our kindest regards,

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfect
The hotel and the service provided was faultless. Perfect location to explore Anacapri.
於 2019 年 9 月住了 2 晚
carmen 於 2019年10月17日的回應
We are so pleased to read about your positive feedback! We are glad that you liked the quietness of this special location too! We hope we will be able to welcome you soon. A grateful and sincere thank you from all of us! Warmest regards

10/10 優異

真實旅客

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務和住宿狀況
The check in was easy and the property is fabulous . The staff was super nice and friendly .It’s walking distance to town where you can enjoy a gelato or two . The pool area was a little small for this property size . All of the chairs were taken early . The restaurant they own had a Michelin rating but it was overpriced and the food was the worst I’ve had on my 14 day tour of Italy . It was offsite and not as pretty as they make it look on the website . Very disappointed that it was the worst food and the most expensive .
於 2019 年 9 月住了 1 晚

10/10 優異

真實旅客

家人同遊, 商務旅客
讚好:整潔度、職員與服務和住宿狀況
Excellent location, amazing views, excellent service, truly 5 Star!
於 2019 年 9 月住了 1 晚
carmen 於 2019年10月17日的回應
Many, many thanks for having chosen the Capri PalaceI We wish to thank you for your nice comments and I hope we will be able to do even more next time!! With our very best regards,

10/10 優異

Angela

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Exceptional in every way
Our stay was incredible, from the stunning room to the attention to detail in every aspect. The staff went above and beyond to create a wonderful feel in such a lovely environment. The pool is wonderful as is the incredible extensive gin menu. The restaurant was a magic experience, an absolute must even if not staying in the hotel. We will definitely stay again
於 2019 年 9 月住了 2 晚
Carmen 於 2019年10月17日的回應
Dear Angela, You cannot imagine how happy we all are reading your impressions about your stay at the Capri Palace! This is the real success for us. We really hope you will be able to return to the Capri Palace soon and have the chance to share with us another amazing experience. From all of us we send our sincere regards

6/10 一般

oonagh

多人同遊
讚好:整潔度和職員與服務
不滿:住宿狀況和客房舒適度
Needs updating
The staff were very polite and helpful but the room needed updating Pipes clunked all night do I couldn’t sleep
於 2019 年 9 月住了 3 晚

10/10 優異

Phelipe (São Paulo)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Todos os aspectos da estadia foram incríveis! O hotel, o staff e o local são impecáveis.
於 2019 年 9 月住了 1 晚
carmen 於 2019年10月17日的回應
Dear Phelipe, What a pleasure to read about your satisfaction regarding our property and our services! We are all really pleased we managed to let you experience a positive stay with us. We do look forward to welcoming you again and we thank you for the very kind attention. With our best regards,