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阿納海姆行政套房酒店的評價

2 out of 5
阿納海姆行政套房酒店
1800 W Lincoln Ave, Anaheim, CA

評價

5.4
10 分評分，優異；104 則評價中有 30 則" "
8 分評分，不錯；104 則評價中有 8 則" "
6 分評分，一般；104 則評價中有 9 則" "
4 分評分，欠佳；104 則評價中有 14 則" "
2 分評分，很差；104 則評價中有 43 則" "

5.6/10 

整潔度

6.2/10 

職員與服務

6.0/10 

設施服務

5.2/10 

住宿狀況

5.4/10 

環保程度

評價

2/10 很差

Joshua

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚

10/10 優異

Nelson

家人同遊
Excellent Hotel. Great service, The room was very spacious, clean, and had the amenities we needed. The people in the reception were very helpful, not just on checkin and checkout, but also in giving directions to Disneyland. The location is great- very near to Disneyland. I would recommend to friends, and will definitely stay again if Im back in Anaheim.
於 2024 年 5 月住了 6 晚

10/10 優異

Diego

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Super affordable and the rooms are gorgeous.
於 2024 年 5 月住了 1 晚

2/10 很差

Maria

不滿：整潔度、職員與服務和住宿狀況
The photos don’t accurately represent the state of the rooms. After canceling once seeing how bad the hotel was, the property manager refused to give me a refund for my whole stay (even though I didn’t even check in or stay there). I cancelled the day I was supposed to check in and still had to pay the entire booking stay (3 nights).
於 2024 年 5 月住了 3 晚

2/10 很差

Amancio

不滿：整潔度、職員與服務和住宿狀況
I didn't like anything never got the room there was no hot water
於 2024 年 5 月住了 1 晚

10/10 優異

Nelson

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Our stay was exceptional ! The front desk manager very friendly, and the room was beyond comfortable !
於 2024 年 5 月住了 1 晚
Peter 於 2024年5月15日的回應
Hi Nelson, We appreciate your excellent rating! Thank you so much for feedback, and we eagerly anticipate your return visit.

2/10 很差

VINCE (chula vista)

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
no hot water could not shower, no wifi, broken toilet seat, rust and mold in the bath broken drawer with an open floor on drawer, had a druggy next to us inviting my daughter to come do drugs with him... need i say more stay away
於 2024 年 4 月住了 1 晚
Rick 於 2024年5月15日的回應
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

2/10 很差

Alice

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
My room didn't have any lamps they were all ripped off the wall there was no TV in the room separate with the second bed next to the bathroom. The toilet clogged almost every time I used it. In I turned in my towels washcloths and stuff and it took 2 days to get them back. I had to hunt the lady down to get them and she acted like I never turned them in 2 days prior and I was trying to get them using deception and I paid more per night than anybody else there.
於 2024 年 4 月住了 6 晚
Rick 於 2024年5月15日的回應
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

4/10 欠佳

Sonia

讚好：職員與服務
不滿：整潔度
於 2024 年 5 月住了 1 晚
Rick 於 2024年5月15日的回應
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

2/10 很差

Elizabeth

不滿：整潔度、職員與服務和住宿狀況
Prostitution right outside. Inside too I’m guessing and no hot water. This place should be shut down.
於 2024 年 5 月住了 1 晚
Rick 於 2024年5月15日的回應
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

8/10 不錯

Tim

讚好：整潔度、職員與服務和住宿狀況
Property was as advertised.
於 2024 年 4 月住了 3 晚
peter 於 2024年5月15日的回應
Hello Tim, We appreciate your excellent rating ! Thank you so much for feedback !

10/10 優異

Claudia (La Quinta)

讚好：整潔度、職員與服務和住宿狀況
Everything look neat and clean.
於 2024 年 5 月住了 1 晚
Peter 於 2024年5月15日的回應
Hello claudia, We appreciate your excellent rating ! Thank you so much for feedback !

10/10 優異

Marco

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Peter 於 2024年5月15日的回應
Hello marco, Thank you so much for your feedback !

10/10 優異

Ana

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Peter 於 2024年5月15日的回應
Hello Ana, We appreciate your excellent rating ! Thank you so much for feedback !

2/10 很差

Terrelle

不滿：整潔度和住宿狀況
The first room was gross. Roaches, rust on the drain, wreaked of cigarettes. I had my family and children with me and this is not a place I’d recommend to stay what so ever. There was too much activity going on outside in the late hours that made my family feel uncomfortable essentially unsafe. The manager was accommodating and gave us a new room. The next room was better. It was mostly clean just looked wore down.
於 2024 年 5 月住了 1 晚
Rick 於 2024年5月15日的回應
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

8/10 不錯

Alejandra

親子同遊
Hotel básico solo para dormir
於 2024 年 4 月住了 1 晚

2/10 很差

Sarah

不滿：整潔度、職員與服務和住宿狀況
Pool was open to public and dirty. Hot water was not working, indefinitely. Door locks had cardboard in them and drywall on the floor. Not safe. People on the steps smoking Marijuana, Only a "night" window to check in, even at 5pm. Downgraded our room and pictures are extremely false and T.v.s did not work and maintenance wanted to stay and made my daughter even more uncomfortable Booked a new hotel after only being there for maybe 30 minutes before making a new reservation somewhere else. No refund. No understanding. I paid for 2 nights. Dont trust there pictures or deals.
於 2024 年 4 月住了 2 晚
Patrick 於 2024年5月15日的回應
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

2/10 很差

Jolene

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The online pictures are NOTHING like the property! Dirty nasty walls, bathrooms with mold on the walls and shower heads, hair everywhere, weird smells. Then read reviews the day before that there was homicide and swat on the premises to remove a tenant. Called Expedia to get a full refund and the front desk manager said all he could do was give me a different room. This property is not safe at all and I am appalled that Expedia has kept them on the list of available hotels. Expedia wouldn’t give me a refund either only a $35 credit to use on another hotel not even half of my cost of the room I stayed in for less than 1 hour. I would leave ZERO stars if I could.
於 2024 年 4 月住了 1 晚
Patrick 於 2024年5月15日的回應
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

4/10 欠佳

Jorge

家人同遊
不滿：整潔度和住宿狀況
Ac was not sealed from outside so there were roaches inside the room
於 2024 年 4 月住了 1 晚
Patrick 於 2024年5月15日的回應
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

10/10 優異

Brandon

於 2024 年 4 月住了 1 晚
Patrick 於 2024年5月15日的回應
Hello brandon, We appreciate your excellent rating ! Thank you so much for feedback !

2/10 很差

Amber

於 2024 年 4 月住了 3 晚
Rick 於 2024年5月15日的回應
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

2/10 很差

Jesus

於 2024 年 4 月住了 1 晚
Peter 於 2024年5月15日的回應
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

10/10 優異

Dhaval

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, with excellent service.Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.
於 2024 年 4 月住了 1 晚
Peter 於 2024年5月15日的回應
Hello Dhaval, We appreciate your excellent rating ! Thank you so much for feedback !

2/10 很差

Denise

No hot water and no dead bolt
於 2024 年 4 月住了 2 晚
Rick 於 2024年5月15日的回應
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

10/10 優異

Dhaval

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff at this hotel were so friendly and helpful. They made our stay so enjoyable and comfortable and The rooms were spacious, clean and well-maintained. The beds were very comfortable and the amenities were great.The location was perfect close to the Disneyland and attractions. The hotel had great facilities and was very convenient.
於 2024 年 4 月住了 1 晚
Peter 於 2024年4月14日的回應
Thank you so much Dhaval ! It was a pleasure to host for you ! We do appreciate you taking the time to give us your feedback. It will be an honor to have you stay again with us in the future !

10/10 優異

Sean

讚好：整潔度、職員與服務、設施服務和住宿狀況
Its a nice quiet spot for relaxing
於 2024 年 4 月住了 1 晚
Peter 於 2024年4月14日的回應
Thank you so much Sean ! It was a pleasure to host for you ! We do appreciate you taking the time to give us your feedback. It will be an honor to have you stay again with us in the future !

10/10 優異

Darren

於 2024 年 3 月住了 7 晚
Peter 於 2024年5月15日的回應
Hello Darren, We appreciate your excellent rating ! Thank you so much for feedback !

4/10 欠佳

West

不滿：整潔度、職員與服務、設施服務和住宿狀況
Place looked run down, horrible repair work down they said they were in the middle of a remodel due to no hot water and low water pressure, but there was mold in the bathroom, painted over water damage, floor was so dirty n sticky smelled of harsh degreasers, bedding was and and stains all over sheets, water pipes holding together with wire and tape, homeless all over getting bugged when ever entering and leaving, door didn’t seal right or shut half the time would have to slam shut
於 2024 年 4 月住了 2 晚
Rick 於 2024年4月14日的回應
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

2/10 很差

David

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Patrick 於 2024年4月14日的回應
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

2/10 很差

Miranda

多人同遊
不滿：整潔度、設施服務和住宿狀況
It was bad graffiti on the wall, bathroom wasn’t clean, bed has stains all there’s more
於 2024 年 3 月住了 2 晚
Rick 於 2024年4月14日的回應
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

8/10 不錯

jorge

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
All was good but the door locks weren’t locking well so we had to move something in front of the door to secure
於 2024 年 3 月住了 2 晚
Patrick 於 2024年4月14日的回應
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

6/10 一般

Katherine

家人同遊
讚好：職員與服務
Check in was definitely easy and quick no complaints there. The room itself was nice, it was spacious and had a good layout. The room just needs to be maintained better there were spiders and small roaches. The sink would clog so quick i couldn’t even wash my hands for too long before the water started rising. The temperature settings in the shower was backwards, learned that after waiting so long for the water to warm up… not a terrible place for the price but i would rather spend a few more dollars.
於 2024 年 3 月住了 4 晚
Rick 於 2024年4月14日的回應
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

10/10 優異

Rodolfo

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Peter 於 2024年4月14日的回應
Thank you so much Rodolfo ! It was a pleasure to host for you ! We do appreciate you taking the time to give us your feedback. It will be an honor to have you stay again with us in the future !

10/10 優異

Dhaval

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The location was close to Disneyland. The Room is Exactly shown in pictures. Clean and nice.
於 2024 年 3 月住了 1 晚
Rick 於 2024年4月14日的回應
Thank you so much Dhaval ! It was a pleasure to host for you ! We do appreciate you taking the time to give us your feedback. It will be an honor to have you stay again with us in the future !

2/10 很差

Darrien Anthony Ester

親子同遊
不滿：整潔度、設施服務和住宿狀況
Room wasn't ready when I came to check in and they gave me the key 30 min later and they still were cleaning the room for another 20 minutes. Big roaches behind the toilet. Feces stain on the toilet seat. Water drips all day and night which is annoying...food left in the fridge..door busted...latch on the door broke to prevent break in...eyelashes on the baseboard...blood on the sheets and it was ripped.
於 2024 年 3 月住了 3 晚
Rick 於 2024年4月14日的回應
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

8/10 不錯

Christopher

於 2024 年 3 月住了 1 晚
Peter 於 2024年4月14日的回應
Thank you so much Christopher ! It was a pleasure to host for you ! We do appreciate you taking the time to give us your feedback. It will be an honor to have you stay again with us in the future !

4/10 欠佳

Yahya

不滿：整潔度、職員與服務和住宿狀況
It was run down and not like the pictures
於 2024 年 3 月住了 3 晚
Rick 於 2024年3月22日的回應
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

10/10 優異

Richard

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very convenient location for our stay for our Disneyland trip. Only 2 1/2 miles away from the theme park.
於 2024 年 3 月住了 3 晚
Peter 於 2024年3月22日的回應
Thank you for taking the time to leave a review. I am so glad that you enjoyed a wonderful time with us at our property, and were able to make the most of your stay. We really do aim to deliver the most memorable of experiences to our guests, and it is so rewarding to hear that we have got this correct. I am thrilled that you enjoyed your room and found everything to be so comfortable. We all look forward to welcoming you back again very soon.

10/10 優異

Rodolfo

於 2024 年 3 月住了 1 晚
Peter 於 2024年4月14日的回應
Thank you so much Rodolfo ! It was a pleasure to host for you ! We do appreciate you taking the time to give us your feedback. It will be an honor to have you stay again with us in the future !

4/10 欠佳

Zachary

不滿：整潔度和住宿狀況
Patrick 於 2024年3月22日的回應
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

4/10 欠佳

Brianda

家人同遊
不滿：整潔度、設施服務和住宿狀況
I never leave reviews. Simply because I feel not everything needs one, and one bad stay at a place doesn’t sum up the property as a whole. But. This one took the cake. The room smelled like smoke. The threshold to the bathroom was snapped off and the nails were exposed, which was pretty dangerous. Black mold in the bathroom, and to get new towels we had to bring the old ones to them. Overall, would never stay here again.
於 2024 年 3 月住了 3 晚
Rick 於 2024年3月22日的回應
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

8/10 不錯

Michael (Sylvania)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I found there was no hanging space, a table and chairs would have been nice and no storage space in the bathroom, needs a small cabinet.
於 2024 年 3 月住了 4 晚
Rick 於 2024年3月13日的回應
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

10/10 優異

Rodolfo

讚好：整潔度、職員與服務、設施服務和住宿狀況
It feels more like at home than a hotel
於 2024 年 3 月住了 1 晚
Rick 於 2024年3月13日的回應
Thank you so much Rodolfo ! It was a pleasure to host for you ! We do appreciate you taking the time to give us your feedback. It will be an honor to have you stay again with us in the future !

2/10 很差

Junior

於 2024 年 3 月住了 1 晚
Patrick 於 2024年3月13日的回應
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

6/10 一般

Juan (Phoenix)

親子同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
It's not the worst but it definitely isn't the best. Our room was clean and we asked for extra blankets and received them straight from the laundry room. Plumbing was an issue though. The tub wouldn't drain and the sink would back up after a few seconds and would take a bit to drain. It served us good as a quick after Disneyland stay so we didn't have to drive far after the park but if I had to choose I probably wouldn't stay here again unless I was in a pinch. The staff was friendly to me so I can't say anything bad about them. Property could use some TLC.
於 2024 年 3 月住了 1 晚
Patrick 於 2024年3月13日的回應
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !

4/10 欠佳

Timothy

於 2024 年 2 月住了 1 晚
Rick 於 2024年3月22日的回應
Dear Guest, We are sorry for your inconvenience. We have fixed all problems. Thank you for your feedback !