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Hilton Garden Inn Anaheim Resort的評價

3 out of 5
Hilton Garden Inn Anaheim Resort
1441 S MANCHESTER AVE BLDG B, Anaheim, CA

評價

8.8

優異

10 分評分，優異；580 則評價中有 380 則" "
8 分評分，不錯；580 則評價中有 95 則" "
6 分評分，一般；580 則評價中有 49 則" "
4 分評分，欠佳；580 則評價中有 35 則" "
2 分評分，很差；580 則評價中有 21 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.6/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

2/10 很差

Zlata

家人同遊
讚好：整潔度
不滿：職員與服務、設施服務和住宿狀況
The hot water was out for a whole day, with no notice except a note on my door at 11pm when I got back to my room after Disney that the following day is no hot water; which turned into no water. Which turned into ANOTHER half day of no hot water - so 1.5 days of no hot water. I was patient, I asked in the end what the compensation is for lack of amenities like essential hot water to give my kid a shower - and they said because I booked with Expedia, they will take my name down. That’s it - no clue what they plan on doing with it. And at check out didn’t acknowledge it. Also, housekeeping went into my room while my do not disturb was up, my jewelry everywhere and safe unlocked because I didn’t want anyone in my room. They went in anyway, threw away my food because they assumed I was not gonna eat it? All that food wasted. I got a half comp for my food being thrown away 😮‍💨. Wild ride, no communication, and no like acknowledging the fact that they mess up. Will not return. Also, it further than it looks, just fyi for Disney goers. It’s not that close.
於 2024 年 5 月住了 4 晚
Connie 於 2024年5月23日的回應
We sincerely apologize for the inconvenience caused for the hot water issue. We truly appreciate your feedback.

10/10 優異

Linda

讚好：整潔度、職員與服務和住宿狀況
The rooms were spacious, nice and new. Beds were comfortable. 15 min walk to Disneyland entrance. The service was excellent. Had bottled water for us when we’re checking in which saved a trip to find water at the end of a long day at Disney. And, the valet reached out and arranged for our car ready up front right before we check out. We really liked our stay here and would definitely stay here again.
於 2024 年 5 月住了 1 晚
SALESH 於 2024年5月19日的回應
We appreciate your business, thank you for the great feedback and we look forward to seeing you again soon .

10/10 優異

Jordann

家人同遊, 親子同遊
讚好：整潔度、職員與服務和住宿狀況
This Hilton is our GO-TO when going to Disney! The rooms are always clean, the staff is amazing and it feels like home. The restaurant has amazing food and drinks and the happy hour was unbeatable with their cheaper prices! Walking to Disney is doable and not too far, from walking out the lobby to security at Disney, it is about 10min and .5 miles. Highly recommend staying here if you are in the are, you won’t regret it!
於 2024 年 5 月住了 3 晚
Connie 於 2024年5月15日的回應
Hello Jordann thank you for your feedback and we are glad to hear that you enjoyed your stay at our hotel. We look forward to seeing you again soon.

10/10 優異

William

讚好：整潔度、職員與服務和住宿狀況
We love this hotel! Always receive great service!!
於 2024 年 5 月住了 2 晚
Salesh 於 2024年5月14日的回應
Thank you for the great comments, we look forward to serving you again.Thank you !

10/10 優異

ramina

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The rooms were big and comfortable. The staff was great . Definitely would stay here again
於 2024 年 5 月住了 2 晚
Connie 於 2024年5月8日的回應
Hello thank you for choosing our hotel as your travel plans. We are glad to hear that you enjoyed your stay. We look forward to seeing you again soon.

10/10 優異

Cesar

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
liz 於 2024年5月7日的回應
Dear Cesar,Thank you for taking the time to share your feedback with us. We are glad you had a comfortable stay during your visit. Your feedback is critical as we strive for continuous improvement. We look forward to welcoming you back at Hilton Garden Inn Anaheim Resort.

10/10 優異

Ryo

讚好：整潔度、職員與服務和住宿狀況
ディズニーまでが思った以上に遠かった
於 2024 年 4 月住了 2 晚
Connie 於 2024年5月3日的回應
Hello Thank you for choosing our hotel. We look forward to seeing you again soon.

10/10 優異

Annette

讚好：整潔度、職員與服務和住宿狀況
The staff was awesome! After a full day at Disneyland we just wanted to eat at the hotel and relax. The nice lady at the bar was excellent
於 2024 年 4 月住了 3 晚
SALESH 於 2024年5月2日的回應
We appreciated your great comments, thank you for choosing us. We look forward to seeing you again.

10/10 優異

LeAnn (bakersfield)

讚好：整潔度、職員與服務和住宿狀況
Loved it
於 2024 年 4 月住了 2 晚
Connie 於 2024年5月3日的回應
Hello Ms. LeAnn Thank you for choosing our hotel as your travel plans. We look forward to seeing you soon.

10/10 優異

Alyssa

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Was the first time staying at this location, and absolutely enjoyed the short time we were there :)
於 2024 年 4 月住了 1 晚
SALESH 於 2024年5月2日的回應
It was a pleasure serving you and we hope to see you again in a near future. Thank you! !

10/10 優異

Lisa (Scappoose)

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was excellent, for some reason our reservation came through as requesting an ADA room instead of the queen suite and they quickly went above and beyond to correct our reservations.
於 2024 年 4 月住了 5 晚
SALESH 於 2024年5月2日的回應
We appreciate your comments, thank you very much!Look forward to serving you again soon.

10/10 優異

HISASHI

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
ディズニーリゾートから徒歩で帰れて便利 新しいホテルですので全体的に綺麗です。 また利用させて頂きます。
於 2024 年 4 月住了 3 晚
Connie 於 2024年5月1日的回應
Thank you for choosing our hotel as your travel plans. We are glad to hear that you enjoyed your stay.

6/10 一般

Allen

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Waited to be greeted and checked in for 5-10 minutes. Other than that it's clean and quiet.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月28日的回應
Thank you Allen for your feedback and our apologies for the wait time in order to check in - It is our goal to provide excellent customer service that is specific and individual to each of our guests. I am glad to hear that the remainder of your stay met your expectations. Thank you for choosing Hilton!

10/10 優異

Austin

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
Salesh 於 2024年4月27日的回應
We appreciate your comments, thank you very much. We look forward to serving you again soon.

10/10 優異

A (Surry Hills )

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to Disneyland.
於 2024 年 4 月住了 4 晚
Salesh 於 2024年4月25日的回應
We appreciate your feedback, we look forward to serve you again soon.

10/10 優異

Nancy Brunell

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Beds were so comfortable
於 2024 年 4 月住了 3 晚
SALESH 於 2024年4月16日的回應
Thank you for the comments , hope to seeing you again soon.

10/10 優異

David (Sherman Oaks)

讚好：整潔度、職員與服務和住宿狀況
Great for business travellers.
於 2024 年 2 月住了 1 晚
Connie 於 2024年4月26日的回應
Hello David, Thank you for choosing our hotel as your business travel plan. We are glad to hear that you enjoyed your stay. We hope to see you again soon.

10/10 優異

Jesse

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location, nice clean hotel
於 2024 年 4 月住了 4 晚
Connie 於 2024年4月12日的回應
Hello Jesse thank you for choosing our hotel as your travel plan we are glad to hear that you enjoyed your stay. We look forward to seeing you again soon.

10/10 優異

David Medina

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent staff, the most friendly, helpful and reliable. Clean, spacious rooms and a very convenient and tasteful bar/restaurant at the lobby. The 10 min walk to the park works as a way to debrief before going to bed. Overall, great experience!
於 2024 年 3 月住了 2 晚
salesh 於 2024年4月6日的回應
We highly appreciated your great comments , thank you very much for your business and look forward to seeing you again.

10/10 優異

Antonio

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Our family enjoyed our stay at this hotel. The walk to Disney is short! There is easy access to highway 5 for all other trips. The valet service is excellent. There are plenty of dining options outside of the hotel, the inside of the hotel offers great breakfast and a great bar! There is also a nice sitting area for movie nights and the pool area looked fun - we didn’t get to enjoy the pool because it was still 50-60 degree weather.
於 2024 年 3 月住了 6 晚
Connie 於 2024年4月6日的回應
Hello Antonio thank you for choosing our hotel as your travel plans. We are glad to hear that you enjoyed your stay. We hope to see you again soon.

10/10 優異

Robyn

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location to Disney. Nice pool and outdoor area.
於 2024 年 3 月住了 5 晚
Connie 於 2024年4月5日的回應
Hello Robyn thank you for choosing our hotel as your Disney travel plans. We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 優異

Athena

讚好：整潔度、職員與服務和住宿狀況
Very nice clean room. Staff was very friendly and helpful. Will definitely stay there again.
於 2024 年 4 月住了 1 晚
Connie 於 2024年4月4日的回應
Hello Ms. Athena thank you for choosing our hotel as your travel plans. We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again soon.

8/10 不錯

Amanda (Lawrenceville)

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We liked our stay at this property. The pool was nice and the kids had fun. Parking was valet only and like $35 extra per night. Plus $50 extra if you stay valeted past check out at 11. Definitely walkable to Disney and close to Panera and McDonalds. Mini fridge was great and microwave in room too.
於 2024 年 3 月住了 2 晚
SALESH 於 2024年4月3日的回應
It was a pleasure serving you, we look forward to seeing you again in a near future soon

10/10 優異

Georgina

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great facility. Clean. Convenient location.
於 2024 年 3 月住了 2 晚
Connie 於 2024年3月30日的回應
Hello Ms. Georgina thank you for choosing our hotel as your travel plans. We are glad to hear that you enjoyed your stay and we delivered excellent service during your stay. We look forward to seeing you again soon.

10/10 優異

Patrick

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Connie 於 2024年3月29日的回應
Hello Mr. Patrick: Thank you for choosing our hotel as your travel plans and we are glad to hear that you enjoyed your stay at our hotel. We look forward to hosting you again soon.

10/10 優異

jessica

親子同遊
讚好：職員與服務、設施服務和住宿狀況
Check in was fast and the room was spacious a s clean. Staff was very helpful.
於 2024 年 3 月住了 1 晚
Salesh 於 2024年3月28日的回應
We appreciate your great comments , thank you .

6/10 一般

Jennifer

家人同遊
不滿：職員與服務
This hotel is further from Disneyland than I was hoping. Front desk was a bit rude on check in. We ended up leaving and booking at another hotel. Room was fine, looked clean, but there were no “extras.”
於 2024 年 3 月住了 4 晚
Salesh 於 2024年3月28日的回應
We apologize for the inconvenience, and we look forward to serve you better in a near future .

8/10 不錯

Calvin

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
SALESH 於 2024年3月26日的回應
We thank you for the great comments. Look forward to see you in a near future.Thank you !

10/10 優異

Janice

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Easy walk to Disney and kind staff !
於 2024 年 3 月住了 2 晚
SALESH 於 2024年3月25日的回應
We were very impressed with your great comments, hope to see you again soon.Thank you.

10/10 優異

Rose

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful property. Great location to Disney. Very comfortable beds.
於 2024 年 3 月住了 1 晚
SALESH 於 2024年3月24日的回應
We appreciate your comments, thank you very much!Look forward to serving you again in a near future. .

8/10 不錯

Vicki

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 4 晚
SALESH 於 2024年3月23日的回應
WE APPRECIATE YOUR COMMENTS , THANK YOU.

10/10 優異

LAURA

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Connie 於 2024年3月20日的回應
Hello Ms. Laura thank you for choosing our hotel as your travel plans. We are glad to hear that you enjoyed your stay and provide excellent customer service. We look forward to seeing you again soon.

10/10 優異

Mike

讚好：整潔度、職員與服務、設施服務和住宿狀況
It's close to parks and the staff is great for a weary traveler.
於 2024 年 3 月住了 1 晚
Connie 於 2024年3月20日的回應
Hello Mr. Mike thank you for choosing our hotel as your travel plans. We are glad to hear that you enjoyed your stay and provide excellent service. We look forward to seeing you again soon.

8/10 不錯

Scott

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
$50 bucks for parking is CRAZY !! Might as well park at Disney land 👎
於 2024 年 3 月住了 1 晚
Connie 於 2024年3月20日的回應
Hello Mr. Scott. We apologize that we drop the ball regards to your parking fee. thank you for your feedback.

10/10 優異

Diana

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Connie 於 2024年3月13日的回應
Hello Ms. Diana thank you for choosing our hotel as your travel plans. We are glad to hear that you enjoyed your stay and delivered great hospitality service. We look forward to seeing you again soon.

8/10 不錯

Alejandro (Issaquah)

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I'd would be nice if they could offer self parking.
於 2024 年 3 月住了 1 晚
Liz 於 2024年3月11日的回應
Dear guest,Thank you for taking the time to share your feedback with us. We are glad you had a comfortable stay during your visit. We are very sorry we do not offer self parking at our property, the amount of space does not permit us to offer self parking. Your feedback is critical as we strive for continuous improvement. We look forward to welcoming you back at Hilton Garden Inn Anaheim Resort.

10/10 優異

Jessica

親子同遊
讚好：設施服務
Honestly this property is a gem if you're looking for a nice hotel, nice staff, and close to disney. The beds and pillows were extremely comfortable, the lobby area had a place you could grab coffee and breakfast or snacks, and there was a bar and restaurant on the bottom level as well. The only down side is if you're facing the highway which half the hotel does you'll hear traffic all day and night. BUT west facing towards the highway, and 4th floor and above gets to see Disney fireworks and with little kids who needed to get back to the hotel before they went off this was magical and perfect. Great stay, would definitely come back.
於 2024 年 3 月住了 2 晚
Liz 於 2024年3月24日的回應
Hello there Ms. Jessica!I want to thank you for the detailed review and the great details of your stay. We are glad you found your stay comfortable as much as the pillows in your rooms. We hope to see you again and welcome you back. Safe travels to you and family

8/10 不錯

Michelle

讚好：整潔度和住宿狀況
.
於 2024 年 3 月住了 4 晚
liz 於 2024年3月11日的回應
Dear guest,Thank you for taking the time to share your feedback with us. We are glad you had a comfortable stay during your visit. Your feedback is critical as we strive for continuous improvement. We look forward to welcoming you back at Hilton Garden Inn Anaheim Resort.

6/10 一般

Chatcharee

於 2024 年 3 月住了 1 晚
Connie 於 2024年3月29日的回應
hello thank you for taking your valuable time to write us a review. We are glad to hear that you enjoyed your stay. We hope to see you again soon.

10/10 優異

Chastity

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was perfect! We ordered breakfast to our room and it was delicious! Room was nice and clean. Staff were very friendly. Will return again if I’m ever in town
於 2024 年 3 月住了 1 晚
Connie 於 2024年3月6日的回應
Hello Chastity thank you for choosing our hotel as your travel plans. We are glad to hear that you had an excellent stay with us. We look forward to hosting you again soon.

10/10 優異

Marlene (yakima)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 4 晚
Connie 於 2024年3月1日的回應
Hello thank you for choosing our hotel as your travel plans. We are glad to hear that you enjoyed your stay with us. We look forward to seeing you soon.

10/10 優異

Alex

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
10 minute walk to Disneyland entrance, clean and modern. Great stay
於 2024 年 2 月住了 2 晚
Front Office Manager 於 2024年2月26日的回應
Hello Alex,Thank you so much for your positive review! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure every guest has a fantastic stay, and we're delighted to see our efforts reflected in your feedback. We hope to have you stay with us soon again!

10/10 優異

Brady

家人同遊, 親子同遊
讚好：整潔度、職員與服務和住宿狀況
This is our place of destination when visiting Disneyland. Great place to crash as it is comfortable and clean with the greatest staff.
於 2024 年 2 月住了 3 晚
Front Office Manager 於 2024年2月26日的回應
Hi Brady,Thank you so much for your positive review! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure every guest has a fantastic stay, and we're delighted to see our efforts reflected in your feedback. We hope to have you stay with us soon again!

8/10 不錯

Leonard (Ducor)

家人同遊
讚好：整潔度和住宿狀況
N/A
於 2024 年 1 月住了 1 晚
Front Office Manager 於 2024年2月26日的回應
Hello Leonard, We're pleased to know you had a generally positive experience during your stay. Your observations regarding areas where we can improve are duly noted, and we'll be working on addressing them to provide an even better experience for our guests.

10/10 優異

Barwaqo

讚好：整潔度
The staff was helpful and amazing
於 2024 年 2 月住了 3 晚
Connie 於 2024年2月23日的回應
Hello Barwaqo thank you for choosing our hotel as your travel plans. We are glad to hear that you enjoyed your stay, and we delivered great customer service. We look forward to welcoming you back to our hotel soon.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It was great. Walking distance to Disney park. Clean and comfortable.
於 2024 年 2 月住了 3 晚
Connie 於 2024年2月21日的回應
Hello, thank you for taking your valuable time to write a review regards to your recent stay with us. We are glad to hear that you enjoyed your stay with us. We hope to see you in the near future.

6/10 一般

Michael

讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
The property was nice but the price high. Som people had breakfast included for less than we paid per night. Also staff no more willing to help me out when they put two credit card holds.
於 2024 年 2 月住了 6 晚
Connie 於 2024年2月22日的回應
hello Mr. Michael thank you for taking valuable time to write a review. We apologize that you had an unpleasant stay with us, and we drop the ball. I hope that you will give us a second chance to make it right for you. Have A Great Day

10/10 優異

Brian

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
Great location, great amenities!
A beautiful hotel with great features and located within an easy 10-minute walk to Disneyland. Highly recommended - will stay here again!
於 2024 年 2 月住了 3 晚
Connie 於 2024年2月21日的回應
Hello Mr. Brain Thank you for choosing our hotel as your travel plans. We are glad to hear that you enjoyed your stay with us. We hope to see you again soon.

10/10 優異

Luis

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Valet parking didn’t haven’t to worry about our car being parked in the public
於 2024 年 2 月住了 1 晚
liz 於 2024年2月16日的回應
Dear guest,Thank you for taking the time to share your feedback with us. We are glad you had a comfortable stay during your visit. Your feedback is critical as we strive for continuous improvement. We look forward to welcoming you back at Hilton Garden Inn Anaheim Resort.

10/10 優異

Jose

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚
Liz 於 2024年2月16日的回應
Dear guest,Thank you for taking the time to share your feedback with us. We are glad you had a comfortable stay during your visit. Your feedback is critical as we strive for continuous improvement. We look forward to welcoming you back at Hilton Garden Inn Anaheim Resort.