大堂

安那翰溫德姆酒店的評價

3.5 out of 5
安那翰溫德姆酒店
515 W Katella Ave, 5 FWY, Exit Katella Ave, Anaheim, CA

評價

9.4

完美

10 分評分,優異;1738 則評價中有 1345 則" "
8 分評分,不錯;1738 則評價中有 286 則" "
6 分評分,一般;1738 則評價中有 72 則" "
4 分評分,欠佳;1738 則評價中有 24 則" "
2 分評分,很差;1738 則評價中有 11 則" "

9.4/10 

整潔度

9.8/10 

職員與服務

9.0/10 

設施服務

9.4/10 

住宿狀況

9.4/10 

環保程度

評價

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
服務人員很棒!房間整體很乾淨!床很好睡~值得推薦
於 2024 年 2 月住了 2 晚
Management 於 2024年2月5日的回應
Dear Anonymous,Your feedback is very important to us. I am happy to hear the stay was comfortable and the staff was friendly and helpful. Best Regards;Management

10/10 優異

PO YU

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
離迪士尼樂園很近,方便又乾淨,服務好。
於 2024 年 1 月住了 4 晚
Management 於 2024年2月2日的回應
Dear Po YU,Your feedback is very important to us. I am ecstatic to hear the stay was comfortable and the service was above and beyond.Sincerely,Management

10/10 優異

Yizhan (Baltimore)

於 2023 年 8 月住了 2 晚
Management 於 2023年9月6日的回應
Dear Yizhan,Thank you for rating us 5 stars out of 5! Best Regards;Management

10/10 優異

crystal

家人同遊, 親子同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfect location. Next to many dinning options and very close to Disney. Would recommend.
於 2024 年 5 月住了 3 晚

10/10 優異

JOSE ANTONIO DE LA

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

JOSE ANTONIO DE LA

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
BUENA ESTANCIA, MUY CERCA DE LOS PARQUES DE DIVERSION, EXCELENTE SERVICIO EN GENERAL.
於 2024 年 5 月住了 5 晚

8/10 不錯

Shelley

伴侶同遊, 商務旅客
讚好:職員與服務、設施服務和住宿狀況
Free, safe parking in a clean lot was great!
於 2024 年 5 月住了 2 晚

10/10 優異

Oyuki

讚好:整潔度、職員與服務、設施服務和住宿狀況
The beds are very confortable. Room was clean It was very close to Disney. Overall it was a great stayed..
於 2024 年 5 月住了 1 晚

10/10 優異

Kelly

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 3 晚

8/10 不錯

Marlene

讚好:整潔度、職員與服務和住宿狀況
Staff was very friendly. Everything was clean super convenient walk to Disney.
於 2024 年 4 月住了 2 晚

6/10 一般

Justin

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is nice. I’m upset that I wasn’t told about the $100 deposit when you check in. I had enough money to pay for the night but had to borrow $100 just for the deposit which was very inconvenient.
於 2024 年 5 月住了 1 晚
Management 於 2024年5月20日的回應
Dear Justin,Your feedback is very important to us. The 100 incidental deposit is posted on all websites, including third party websites, it's a requirement to check-in.Best Regards;Management

10/10 優異

Karla

Excellent
於 2024 年 5 月住了 3 晚
Management 於 2024年5月20日的回應
Dear Karla,Thank You for rating us 5 stars out of 5!Best Regards;Management

10/10 優異

Stephanie

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice hotel
於 2024 年 5 月住了 1 晚
Management 於 2024年5月20日的回應
Dear Stephanie,Thank You for rating us 5 stars out of 5! I am happy to hear the stay was comfortable. Best Regards;Management

10/10 優異

Michele

讚好:職員與服務、設施服務和住宿狀況
Very clean
於 2024 年 5 月住了 1 晚
Management 於 2024年5月20日的回應
Dear Michelle,Your feedback is very important to us. I am happy to hear the stay was clean and comfortable.Best Regards;Management

10/10 優異

Harvey

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay when visiting Disney! 10 minute walk to the park. Great dining all around the property.
於 2024 年 5 月住了 2 晚
Management 於 2024年5月20日的回應
Dear Harvey,Thank You for rating us 5 stars out of 5! I am happy to hear the location was perfect for you.Best Regards;Management

10/10 優異

Dary (Cypress)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was friendly
於 2024 年 5 月住了 5 晚
Management 於 2024年5月15日的回應
Dear Dary,Thank You for rating us 5 stars out of 5! I am happy to hear the staff was friendly, and helpful.Sincerely,Management

8/10 不錯

Sequoia

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Hotel stay was good other than them needing to use fresheners for room.
於 2024 年 5 月住了 4 晚
Management 於 2024年5月15日的回應
Dear Sequoia,Thank You for rating us 4 stars out of 5! I am sorry to hear there was an odor in the room, hopefully by utilizing the air freshener the odor disappear. Hopefully; we have the pleasure to host your next Disneyland trip again.Sincerely,Management

10/10 優異

Carlos

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excelente ubicación, limpieza y atención en el hotel
於 2024 年 5 月住了 5 晚
Management 於 2024年5月14日的回應
Dear Carlos,Your feedback is very important to us. I am happy to hear the stay was comfortable, and the location was perfect for you.Sincerely,Management

8/10 不錯

Barry (Clinton)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Modern, safe, clean, and friendly staff.
於 2024 年 5 月住了 1 晚
Management 於 2024年5月14日的回應
Dear Barry,Thank You for the kind words of your recent stay with us at Wyndham Anaheim. I am pleased to hear the stay was comfortable, clean, and the staff was friendly, and helpful.Sincerely,Management

10/10 優異

Joan

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Room was excellent and clean. Friendly staff greeting. Great location.
於 2024 年 5 月住了 3 晚
Management 於 2024年5月13日的回應
Dear Joan,Your feedback is very important to us. I am happy to hear the stay was comfortable, and the staff was friendly, and helpful.Sincerely,Management

4/10 欠佳

Nachum

伴侶同遊, 商務旅客
讚好:職員與服務
不滿:整潔度
I like the proximity to the convention center. I did not like the cleanliness. Found live bugs inside the room and in the hallway. The staff reacted immediately and changed rooms so I give them high marks for that. However cleanliness needs to be improved. They need to spray and check for bugs more often. Go inside rooms and conduct audits as if they are guests themselves.
於 2024 年 5 月住了 5 晚
Management 於 2024年5月13日的回應
Dear Nachum,Thank you for taking the time to tell us about your experience at Wyndham Anaheim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that the stay was unsatisfactory. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Hotels and Resorts, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management

10/10 優異

Yesely

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I’ve stayed here several times and keep coming back because I love it that much! Staff is amazing and so friendly, but also love the rooms. I’ve stayed at so many hotels around Disney and keep coming back to this one because of how comfortable the beds/pillows are after a long day at Disney. I will continue to come back here as it is reasonably priced and not to far from the parks.
於 2024 年 5 月住了 1 晚
Management 於 2024年5月11日的回應
Dear Yesely,Your feedback is very important to us. I am pleased to hear this stay was amazing as usual. " The staff is the key of our success" Can't wait to host your next Disneyland trip again.Sincerely,Management

10/10 優異

Chelsey

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great option for wanting a walkable hotel to Disneyland. Pool was great, place was clean and safe. Staff was friendly.
於 2024 年 5 月住了 2 晚
Management 於 2024年5月11日的回應
Dear Chelsey,Your feedback is very important to us. I am happy to hear the stay comfortable, the staff was friendly, and helpful. Sincerely,Management

10/10 優異

Thu

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 3 晚
Management 於 2024年5月13日的回應
Dear Thu,Thank You for rating us 5 stars out of 5!Sincerely,Management

6/10 一般

Sai Karthik

讚好:整潔度、職員與服務和住宿狀況
Heard overhead noises in the morning from the top floor.
於 2024 年 5 月住了 2 晚
Management 於 2024年5月9日的回應
Dear Sai Karthik,Your feedback is very important to us. Sorry to hear you encountered loud noises from the above room.Sincerely,Management

10/10 優異

Amy J

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel was perfect and close proximity to Disneyland.
於 2024 年 5 月住了 1 晚
Management 於 2024年5月9日的回應
Dear Amy J,Your feedback is very important to us. I am happy to hear the stay was comfortable, and the location was perfect for you.Sincerely,Management

8/10 不錯

Lourdes

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
Our stay was very good, although it could have been a bit cleaner. The bathroom rug was kinda dirty as well as the bathroom was not squeaky clean
於 2024 年 5 月住了 3 晚
Management 於 2024年5月9日的回應
Dear Lourdes,Thank you for taking the time to tell us about your experience at Wyndham Anaheim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that the stay was unsatisfactory. We regret hearing of your disappointing stay. We strive to provide outstanding service for all of our guests and your concerns are important to us. I understand that our Housekeeping team did not reached the best service, and we have every intention on delivering the elevated level of service we are known for on your return visit. We look forward to welcoming you back. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Hotels and Resorts, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management

10/10 優異

Meghan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We just stayed here for 2 nights. It was an easy walk to Disneyland with lots of convenient restaurants and stores nearby. Parking was free and very secure. They were constantly improving things while we were there. Well taken care of.
於 2024 年 5 月住了 3 晚
Management 於 2024年5月7日的回應
Dear Meghan,Thank You for the wonderful review on your recent stay with us at Wyndham Anaheim. I am please to hear the stay was comfortable.Sincerely,Management

8/10 不錯

hara

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
可動式シャワーがあるのが嬉しい。スタッフはフレンドリーで親切だった。 部屋も綺麗。コインランドリーは8時〜22時まで3ドル洗濯、3ドル乾燥。コインのみ。両替はフロントでしてくれる。 部屋も広いし清潔。コンセントもUSBも沢山ある。ディズニーまでも近いしお店も沢山あるので便利でオススメのホテル。
於 2024 年 4 月住了 4 晚
Management 於 2024年5月7日的回應
Dear Hara,Thank You for kind words of your recent stay with us at Wyndham Anaheim. I am happy the stay was comfortable, and the staff was friendly, and helpful.Sincerely,Management

6/10 一般

Catherine

家人同遊
讚好:職員與服務
不滿:設施服務
Close to the park.
於 2024 年 4 月住了 3 晚
Management 於 2024年5月7日的回應
Dear Catherine,Your feedback is very important to us. I am happy to hear the location was perfect for you.Sincerely,Management

8/10 不錯

Marcy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Just a 1/2 mile walk from the Disneyland park entrance the hotel was a perfect place for a respite. It is not fancy but it's a happy comfortable mid level hotel. The rooms are clean, the beds okay, shower was very nice. Having Starbucks on site is a big plus! Will definitely stay again when visiting Disneyland.
於 2024 年 4 月住了 3 晚
Management 於 2024年5月7日的回應
Dear Marcy,Your feedback is very important to us. Can't wait to host your next Disneyland trip again.Sincerely,Management

10/10 優異

Alvaro V

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
Management 於 2024年5月7日的回應
Dear Alvaro V,Thank You rating us 5 stars out of 5!Sincerely,Management

10/10 優異

Jonathan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice.
於 2024 年 4 月住了 2 晚
Management 於 2024年5月3日的回應
Dear Jonathan,Thank You for rating us 5 stars out of 5! Sincerely,Management

10/10 優異

Muhammad

讚好:整潔度、職員與服務和住宿狀況
Location clean
於 2024 年 4 月住了 1 晚
Management 於 2024年5月2日的回應
Dear Muhammad,Thank You for rating us 5 stars out of 5! I am happy to hear the stay was comfortable, clean, and the location perfect for you.Sincerely,Management

10/10 優異

Garrett

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing, perfect gem
於 2024 年 2 月住了 1 晚
Management 於 2024年5月2日的回應
Dear Garrett,Your feedback is very important to us. I am happy to hear the stay was amazing, and can't wait to host your next Disneyland trip again.Sincerely,Management

8/10 不錯

Cinnamon

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean.. friendly staff.. close to Disneyland. Fairly quiet. Beds weren’t very comfortable but everything else was good!
於 2024 年 4 月住了 3 晚
Management 於 2024年5月1日的回應
Dear Cinnamon,Your feedback is very important to us. I am happy to hear the stay was clean, and the staff was friendly and helpful.Sincerely,Management

10/10 優異

Arnold

讚好:整潔度、職員與服務和住宿狀況
The Wyndham is walkable to DisneyLand with free parking. The rooms were updated, spacious and clean.
於 2024 年 4 月住了 3 晚
Management 於 2024年5月2日的回應
Dear Arnold,Thank You for the kind review on your recent stay at Wyndham Anaheim. I am pleased to hear the stay comfortable, clean and spacious. Sincerely,Management

6/10 一般

Staci

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I loved that this hotel offers free parking which is rare to find with any other hotels in the area near Disneyland. The staff was very nice and accommodating especially since we had an issue with our room. They kept following up with us. The beds weren't the most comfortable for me.
於 2024 年 4 月住了 3 晚
Management 於 2024年4月30日的回應
Dear Staci,Your feedback is very important to us. I am happy to hear the staff was very helpful and friendly. Sorry to hear there was a discrepancy in room, i am glad we were able to resolve it. Sincerely,Management

10/10 優異

Ryan

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Management 於 2024年4月30日的回應
Dear Ryan,Thank You for rating us 5 stars out of 5!Sincerely,Management

8/10 不錯

G

讚好:整潔度
於 2024 年 4 月住了 3 晚
Management 於 2024年4月30日的回應
Dear G,Thank You for rating us 4 stars out of 5!Sincerely,Management

10/10 優異

Summer

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Front Desk Anthony was very personable. Another FD woman , didn't see her tag was not as agreeeable on late night shift. I would stay here again. food inside go
於 2024 年 4 月住了 2 晚
Management 於 2024年4月29日的回應
Dear Summer,Your feedback is very important to us. I am happy to hear Anthony was very personable, sorry to hear the lady of the front desk her service was not above and beyond. Can't wait to host your next Disneyland trip again.Sincerely,Management

10/10 優異

cynthia

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We stay here every time we go to Disneyland. The room is clean and the beds are actually nice and comfortable! Very clean and feels safe. Staff is always very friendly and helpful.
於 2024 年 4 月住了 4 晚
Management 於 2024年4月26日的回應
Dear Cynthia,Your feedback is very important to us. I am happy to hear the was comfortable, clean, and the staff was friendly, and helpful.Sincerely,Management

8/10 不錯

Aleksandra

伴侶同遊
讚好:職員與服務和設施服務
I liked how quiet it was and all of the amenities. The room was a little awkward with a little too much empty space and the small window. The furniture was all brown. Besides that out was really wonderful
於 2024 年 4 月住了 3 晚
Management 於 2024年4月25日的回應
Dear Aleksandra,Your feedback is very important to us. Hopefully; we have the pleasure to host your next Disneyland trip again.Sincerely,Management

6/10 一般

Melina

家人同遊
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
Everything was excellent from how clean it is to the excellent staff. Only thing I do have to say is that I have stayed at several Wyndham's and this one was by far the worst one. The smell of the room was horrible, smelled like an old building and there was like an old dry water bubble on the corner of the room as if they had some leak but never fixed it. The building seems really old and just has a weird smell to it, for the price was not worth it at all!
於 2024 年 4 月住了 1 晚
Management 於 2024年4月24日的回應
Dear Melina,Thank you for taking the time to tell us about your experience at Wyndham Anaheim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that the stay was unsatisfactory. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Hotels and Resorts, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 優異

Sebby

讚好:整潔度、職員與服務和住宿狀況
Location to the park is perfect. Modern and clean hotel. Perfect place to stay at. Parking is a breeze. Definitely will be staying here again
於 2024 年 4 月住了 2 晚
Management 於 2024年4月24日的回應
Dear Sebby,Thank You for the wonderful review on your recent stay with us at Wyndham Anaheim. I am pleased to hear the stay was comfortable, and can't wait to host your next Disneyland trip again.Sincerely,Management

10/10 優異

Jake

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our FAVORITE hotel when we visit Disneyland!
於 2024 年 4 月住了 1 晚
Management 於 2024年4月24日的回應
Dear Jake,Your feedback is very important to us. I am happy to hear the stay was amazing.Sincerely,Management

10/10 優異

David

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
Management 於 2024年4月24日的回應
Dear David,Thank You for rating us 5 stars out of 5!Sincerely,Management

8/10 不錯

Debra L

家人同遊
讚好:住宿狀況
Staff was excellent. Very helpful and kind. Great location to Disneyland.
於 2024 年 4 月住了 2 晚
Management 於 2024年4月19日的回應
Dear Debra,Your feedback is very important to us. I am happy to hear the stay was comfortable, the staff was friendly, and helpful and the location was perfect for you.Sincerely,Management

10/10 優異

Edward

讚好:整潔度、職員與服務和住宿狀況
Great location for a Disneyland trip. Extremely clean.
於 2024 年 4 月住了 1 晚
Management 於 2024年4月19日的回應
Dear Edward,Thank You for rating us 5 stars out of 5! I am happy to hear the stay was comfortable, and the location was perfect for you.Sincerely,Management

10/10 優異

Gloria

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It would have been better had the restaurant been open for dinner, but that is really the only complaint i have with this hotel. Fantastic staff, wonderfully quiet room.
於 2024 年 4 月住了 4 晚
Management 於 2024年4月17日的回應
Dear Gloria,Your feedback is very important to us. I am happy to hear the staff was friendly, and helpful and the you liked the room. Hopefully; we have the pleasure to host your next Disneyland trip again.Sincerely,Management