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安克雷奇市中心酒店的評價

2 out of 5
安克雷奇市中心酒店
826 K St, Anchorage, AK

評價

7.0

不錯

10 分評分，優異；474 則評價中有 135 則" "
8 分評分，不錯；474 則評價中有 114 則" "
6 分評分，一般；474 則評價中有 98 則" "
4 分評分，欠佳；474 則評價中有 71 則" "
2 分評分，很差；474 則評價中有 56 則" "

7.4/10 

整潔度

8.0/10 

職員與服務

5.0/10 

設施服務

6.0/10 

住宿狀況

評價

6/10 一般

Xenia (Taiwan)

讚好：職員與服務
不滿：住宿狀況和客房舒適度
於 2018 年 7 月住了 1 晚

6/10 一般

真實旅客

讚好：整潔度
不滿：客房舒適度
客房空間配置
客房太小，行李箱沒地方放，也沒有可供書寫或電腦用的桌椅，對商務旅客而言，不太方便！

2/10 很差

真實旅客

讚好：住宿狀況
不滿：整潔度、職員與服務和客房舒適度

2/10 很差

Katherine

多人同遊
不滿：整潔度和職員與服務
於 2021 年 5 月住了 3 晚

2/10 很差

真實旅客

於 2021 年 5 月住了 1 晚

6/10 一般

真實旅客

家人同遊
不滿：職員與服務、設施服務和住宿狀況
It isn´t place to stop. noise and no amenities
於 2019 年 8 月住了 2 晚
K 於 2019年8月28日的回應
We're sorry you were unhappy. We feel we have the best value for the price here in downtown Anchorage.

4/10 欠佳

svein erik

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 2 晚
K 於 2019年8月28日的回應
We're sorry you were unhappy. We feel we have the best value for the price here in downtown Anchorage.

6/10 一般

marilyn

不滿：住宿狀況
Old hotel
Hotel is very dated.
於 2019 年 8 月住了 1 晚
K 於 2019年8月20日的回應
Thank you for visiting us! We appreciate the feedback!

6/10 一般

Michele

讚好：整潔度
不滿：住宿狀況
於 2019 年 8 月住了 2 晚
K 於 2019年8月9日的回應
Thank you for your feedback!

2/10 很差

真實旅客

伴侶同遊, 商務旅客
不滿：整潔度和住宿狀況
This was in a sketchy area downtown, next to a deserted lot - which was my view after booking the king suite with city view room - my room was on the second floor which was about 5 steps above ground level. There was no AC and the curtains did not black out. NOTHING like the photos or description. Do not recommend.
於 2019 年 7 月住了 5 晚
K 於 2019年8月9日的回應
We're sorry you were unhappy. Our property is in a typical location in downtown Anchorage. We are located between 2 large chain hotels. Our property was built decades ago in Alaska therefore A/C units were not installed as standard. Curtains we use are actually labeled as "black out". The use of the term "city view" is the option expedia uses for the most appropriate for our property. We believe we have the best value for the price here in downtown anchorage.

4/10 欠佳

真實旅客

家人同遊, 多人同遊
不滿：職員與服務、設施服務和住宿狀況
Service at check in was horrible. The hotel is very dated. Service at checkout was excellent. Had the service been that good throughout, I would have been more tolerant of the facility.
於 2019 年 8 月住了 1 晚
K 於 2019年8月9日的回應
We're sorry you were unhappy. We believe we have the best value for the price here in downtown anchorage. We will strive to do better at check-in.

10/10 優異

真實旅客

家人同遊
讚好：職員與服務
It is a small hotel in downtown Anchorage, the person who help us was very nice but the place is not in good condition
於 2019 年 8 月住了 1 晚
K 於 2019年8月9日的回應
Thank you for your feedback! We appreciate it!

4/10 欠佳

真實旅客

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
We stayed in this “boutique” hotel as it calls itself after flying 9.5 hours to get to Alaska. We pulled up to the hotel and couldn’t believe how bad it looked. My wife wanted to go somewhere else. I went in and the girl at check-in who was very nice let me look at the room before doing anything else. This place is looks like it was more of a boarding house where somehow they shoe horned in a bathroom. There were no chairs to sit in because the room was too small. The bathroom was so small the sink was only about 18 inches wide, no place to set any of your things. The tub had mold on it where it met the floor and wall. We were dead tired and so was the room. Wouldn’t stay there again.
於 2019 年 7 月住了 1 晚
K 於 2019年7月31日的回應
Thanks for staying with us. We appreciate your feedback! We're sorry you were unhappy. We believe we have the best value for the price here in downtown anchorage.

6/10 一般

真實旅客

不滿：整潔度、設施服務和住宿狀況
於 2019 年 7 月住了 1 晚
K 於 2019年7月31日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2019 年 7 月住了 1 晚
K 於 2019年7月31日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good location. Nice size rooms and beds. Small bathroom in this room.
於 2019 年 7 月住了 1 晚
K 於 2019年7月31日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
I liked how tall the shower head was to cater to tall people. I liked the area that the hotel was in by a park. I liked the comfortable bed and the price. The picture of the hotel should be updated because it must have been painted recently. I suggest that a flyer should be at the airport. I called several hotels at the airport that were over $200 before I went to expedia to find your hotel at 9pm at night.
於 2019 年 7 月住了 1 晚
K 於 2019年7月31日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

真實旅客

家人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
The building is old, breakfast was a disappointment, location is close to everything in downtown, which is good. Free parking is good. I think the hotel is overpriced. the staff is excellent, they were all friendly.
於 2019 年 7 月住了 3 晚
K 於 2019年7月31日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

真實旅客

於 2019 年 7 月住了 3 晚
K 於 2019年7月31日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

真實旅客

伴侶同遊
讚好：職員與服務
We stayed here for one night when Anchorage was experiencing a heatwave. The room was small and stifling. We just couldn't breathe. Luckily they had a larger, cooler room which they moved us to - they were very helpful and sympathetic.
於 2019 年 7 月住了 1 晚
K 於 2019年7月12日的回應
Thank you for the feedback. Most buildings built in Anchorage do not have A/C and we are a very small hotel built decades ago and it was a record setting heatwave we not seen before. We are glad we were able to move you to an upgraded room. Regards ADH

2/10 很差

Barbara

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Avoid if possible
The best thing about the hotel was that it was such a miserable place that we left as soon as we woke up and didn’t return until we were ready for bed. We saw a lot more of Anchorage than we night have if the hotel had been nicer and conducive to relaxing.
於 2019 年 6 月住了 3 晚
K 於 2019年7月31日的回應
Thanks for staying with us. We appreciate your feedback! We're sorry you were unhappy. We believe we have the best value for the price here in downtown Anchorage.

4/10 欠佳

真實旅客

伴侶同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
Extremely small rooms, queen bed was a full at the most, no AC, windows were old and fogging and my city view was the parking lot. $170 a night and I was completely disappointed!
於 2019 年 6 月住了 1 晚
K 於 2019年7月31日的回應
Thanks for staying with us. We appreciate your feedback! We're sorry you were unhappy. We believe we have the best value for the price here in downtown Anchorage.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Overall good stay
It’s close to the mall and downtown entertainment. Only bad thing is there is no AC in the rooms.
於 2019 年 6 月住了 2 晚
K 於 2019年7月31日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

真實旅客

於 2019 年 6 月住了 1 晚
K 於 2019年7月31日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

真實旅客

讚好：職員與服務和客房舒適度
不滿：整潔度
The room was cozy, and a bit hot and stuffy inside but it did the job. Only problem we really had was that the comforter had what we think was blood or some other nasty mark on it. When I called the front desk they asked if I wanted a new one...of course I want a new one. A new CLEAN one.
於 2019 年 6 月住了 1 晚
K 於 2019年7月31日的回應
Thanks for staying with us. We appreciate your feedback!

4/10 欠佳

Mark

讚好：整潔度和職員與服務
不滿：住宿狀況
The curtains did not cover the windows very well. Window was stuck in the open position. And, the wi-fi was so slow that I was never able to get past my home page. They should not say that they offer wi-fi because it is so slow that it is not functional. TV was kluge at best.
於 2019 年 6 月住了 2 晚
K 於 2019年7月31日的回應
Thanks for staying with us. We appreciate your feedback! We're sorry you were unhappy. We believe we have the best value for the price here in downtown Anchorage.

6/10 一般

真實旅客

商務旅客
讚好：整潔度和職員與服務
Convenient to downtown. Rooms are a bit dated, could use a paint job. Upgrade the TV package to include more channels.
於 2019 年 6 月住了 1 晚
K 於 2019年7月31日的回應
Thanks for staying with us. We appreciate your feedback! We're sorry you were unhappy. We believe we have the best value for the price here in downtown Anchorage.

10/10 優異

真實旅客

於 2019 年 6 月住了 1 晚
K 於 2019年6月10日的回應
Thank you for staying with us and we hope to see you again!!

6/10 一般

Gary

於 2019 年 5 月住了 1 晚
K 於 2019年5月24日的回應
Thank you for staying with us Gary. We apologize for the continental breakfast not meeting your expectations. We just opened our doors for guests a few days before your stay with us and hope to improve all aspects of our guest experiences. We are appreciative of the great review you gave our staff. Thank you very much. -ADH

4/10 欠佳

真實旅客

不滿：職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 1 晚

6/10 一般

真實旅客

Big painting job, so no windows
於 2018 年 9 月住了 2 晚

6/10 一般

真實旅客

Fair
Hotel is in a good location and staff are friendly. Facilities are very old. The city views weren't there and our queen bed turned out to be a double bed. The website mentioned a complimentary shuttle bus from the airport but this was not available. Suitable place for one or 2 nights due to location.
於 2018 年 8 月住了 2 晚

2/10 很差

l

不滿：職員與服務、住宿狀況和客房舒適度
Terrible. Tiny rooms.. the breakfast provided is pathetic.
於 2018 年 8 月住了 1 晚

2/10 很差

真實旅客

於 2018 年 8 月住了 1 晚

8/10 不錯

Matthew

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice stay
於 2018 年 8 月住了 1 晚

4/10 欠佳

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
Reserved but did not receive a non-smoking room. The one we got had a large window that opened onto the hallway. Barely enough room to get around the bed.
於 2018 年 7 月住了 1 晚

8/10 不錯

AR (Chicago)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
This building is a quiet corner of downtown anchorage. Small hotel now being managed by a different team. Rooms are neat and clean. Offers breakfast. No elevator on property and rooms are dorm factor almost. Our room had 2 queens and a sofa futon which worked fine for us. Room Carpets may need additional steam cleaning.
於 2018 年 8 月住了 2 晚

2/10 很差

Larry (Seattle Wa)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
The parking lot is dark no lights,too many stairs,smell wet carpet,smell smoke.
於 2018 年 8 月住了 4 晚
NM 於 2018年8月9日的回應
Larry, Why didn't you talk to us about this issue when you were at the hotel so that we could have responded. Parking lot is always lighted up, the carpet is never wet and are not aware of smoke smell. It would have helped if you would have informed us right away, rather than writing here. Anyway, sorry!!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 8 月住了 1 晚

4/10 欠佳

真實旅客

讚好：整潔度
不滿：客房舒適度
This room should be valued at $100 - $125 a night, not $277. Beds 1 & 2 are hard and bed 3 was like concrete. Except for the TV cables dangling from the wall the room was tidy and had clean linens.
於 2018 年 8 月住了 1 晚

6/10 一般

Taylors (Seattle)

不滿：整潔度和住宿狀況
Close to downtown. Hotel is rundown and requires a facelift
於 2018 年 7 月住了 2 晚

4/10 欠佳

Lori (California)

不滿：整潔度、住宿狀況和客房舒適度
I wouldn't stay here again. Girl was pleasant at check in. Sent my husband around corner to park to entrance that was closed by construction, which she wasn't aware of. Handle on bathroom door falling off. Bathroom sink faucet was also falling off. Room was clean. Free breakfast was pitiful so we skipped it and had a delicious breakfast at the White Spot Cafe.
於 2018 年 7 月住了 1 晚

4/10 欠佳

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
Not worth the price
Our room did not have a functioning lock on the door. The employee told me that I was to use the flip safety latch. When I tried this, the screws came out of the wall and the latch came off completely. He then moved me to another room that had the same problem. Finally, I moved furniture in front of the door to feel safe. Other elements of the room were also in poor condition. The toilet paper holder had fallen down and the broken hardware was still attached to the wall. Cable didn’t work.
於 2018 年 7 月住了 1 晚
NM 於 2018年7月19日的回應
I remember the incident! I upgraded you to our Superior Queen room- the only one that was available. I helped you move your heavy luggage to your room. I am sorry about the latch and the toilet paper holder!! We had to call GCI, the cable guys to fix the problem you have caused when trying to on the TV. The TV was functioning well until you messed up the wiring. Next time, if there is a next time, please call the hotel staff to come and help you to on the TV if you are unable to do so!!! Thanks and Regards, Nad, Team Leader

4/10 欠佳

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
Stuffy room with no window
Stayed here on a hot day in July. There is no air conditioning, so the room was very stuffy. Minimal breakfast with just bread and cereal options.
於 2018 年 6 月住了 1 晚
NM 於 2018年7月19日的回應
I do not respond to Anonymous!!

2/10 很差

Isabell

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
The hotel cancelled our reservation even after confirming because they went up in price and gave my room to a higher bidder is what they told me. How this is ethical, I don’t know. So we had to feverishly find other accommodations because they were unsympathetic to us. All for more money in their pockets.
於 2018 年 6 月住了 14 晚
NM 於 2018年7月17日的回應
No Isabell, we did not cancel your reservation, and on the contrary we held the room until you or Expedia cancelled it. The other room which had booking for six guests, we requested to pay $20.00 for the extra four guest and you all have decided to cancel it. Thanks and regards, Nad

8/10 不錯

MARIA TERESA (Santiago, Chile)

讚好：整潔度、職員與服務和客房舒適度
於 2018 年 6 月住了 1 晚

2/10 很差

真實旅客

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Would not recommend nor would I stay there again.
Sign on front said no smoking. When you check in it says an additional charge for cleaning if you smoke in room. Our room stunk like smoke!!! Hotel is very outdated and old. Would never stay there!
於 2018 年 6 月住了 1 晚
nm 於 2018年7月17日的回應
Thank you Anonymous!

6/10 一般

Marilee

If you are on a budget.
The staff was very pleasant. There are no elevators in this three story building. I had to ask for pillowcases. Broken floor heater in bathroom. Drywall bubbling in bathroom. Only a table on one side of the bed. No deadbolt on door.
於 2018 年 6 月住了 1 晚
nm 於 2018年7月17日的回應
Thank you!!

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 6 月住了 3 晚

6/10 一般

真實旅客

讚好：職員與服務
不滿：住宿狀況
after the Hotel entrance door is closed behind you, you feel safe.
於 2018 年 6 月住了 2 晚
ADH 於 2018年6月29日的回應
Sorry to hear that you did not feel safe!