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胡德湖海岸旅館的評價

3 out of 5
胡德湖海岸旅館
3450 Aviation Drive, Anchorage, AK

評價

8.0

很好

10 分評分，優異；1012 則評價中有 391 則" "
8 分評分，不錯；1012 則評價中有 348 則" "
6 分評分，一般；1012 則評價中有 150 則" "
4 分評分，欠佳；1012 則評價中有 76 則" "
2 分評分，很差；1012 則評價中有 47 則" "

8.2/10 

整潔度

8.6/10 

職員與服務

7.6/10 

設施服務

7.6/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

??

讚好：整潔度、職員與服務、設施服務和住宿狀況
Large room and good location.
於 2024 年 1 月住了 2 晚
Management 於 2024年1月26日的回應
We appreciate your feedback! Thank you for staying with us!

10/10 優異

Anthony

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Liked the restaurant and bar. Check in was easy. Staff friendly. Towels were better then most hotels of same price range. Cleanliness not bad, I did see some dust in the room.
於 2024 年 4 月住了 4 晚
Management 於 2024年4月27日的回應
Thanks for staying with us. We appreciate your feedback your rating!

8/10 不錯

Barbara

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Okay for the money
於 2024 年 4 月住了 1 晚
Management 於 2024年4月27日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

Barbara

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good for the money
於 2024 年 4 月住了 1 晚
Management 於 2024年4月27日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

Terri

商務旅客
讚好：整潔度和設施服務
Average near airport hotel. The food was surprisingly good, fresh salad and a better than average breakfast. The bartender was challenged to keep up or serve customers in order which had me waiting 30 minutes for a drink. If you're looking for something to do outside, this isn't the place for you.
於 2024 年 4 月住了 1 晚
Management 於 2024年4月27日的回應
Thanks for staying with us. We appreciate your feedback, rest assured we've heard your concerns!

4/10 欠佳

Kristin

伴侶同遊, 商務旅客
讚好：整潔度和住宿狀況
不滿：設施服務
I’m conflicted. The overall property is close to the airport and very well maintained. However… their cancellation policy is insane. We gave them back a suite for several nights when very busy because we needed to be to work at a local hospital sooner than expected. They refused to give any refund and gladly double booked the room. I will never ever ever stay with them again because of this. Also they don’t have an elevator so be prepared to lug your luggage up a flight of stairs.
於 2024 年 4 月住了 1 晚
Management 於 2024年4月20日的回應
Hello Ms. Kristin,First, thank you for the good comments about the hotel. Second, we apologize for the inconvenience. Your reservation is through Expedia, and it is a prepaid reservation. However, we didn't charge the Virtual card on our end for your second. Expedia should refund you the full amount for your 4/19/24-4/21/24 reservation and the reference number is 209093032.ManagementCoast Inn at Lake Hood

8/10 不錯

Steven

讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
Workout equipment in poor shape. Cable machine has frayed cable only have of it would work. Eliptical was falling apart.
於 2024 年 4 月住了 4 晚
Management 於 2024年4月20日的回應
Hello Steven, Thank you for choosing Coast Hotel! We are sorry for the inconvenience, rest assured we've heard your concerns. We will address this as soon as possible.We look forward to welcoming you again!

10/10 優異

Ronnie

讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were helpful and understanding of my needs. I would not hesitate to stay there again.
於 2024 年 4 月住了 1 晚
Management 於 2024年4月16日的回應
Thank you for the 5 out of 5 rating and wonderful comments!

6/10 一般

Quinn

於 2024 年 4 月住了 1 晚
Management 於 2024年4月17日的回應
Thank you for your 3 out of 5 rating and for staying with us!

10/10 優異

Dione

讚好：整潔度、職員與服務和住宿狀況
Lake right across the street, close to airport
於 2024 年 4 月住了 3 晚
Management 於 2024年4月16日的回應
Thank you for the 5 out of 5 rating and feedback!

8/10 不錯

nancy

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Close to airport
於 2024 年 4 月住了 1 晚
Management 於 2024年4月16日的回應
Hello Nancy,Thank you for the 4 out of 5 rating and feedback!

10/10 優異

Frank

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Great place
於 2024 年 3 月住了 2 晚
Coast Inn at Lake Hood Management 於 2024年4月10日的回應
Hello, Frank! We appreciate the time you took to leave a positive review and rating. We hope to see you again!

8/10 不錯

Elaine

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Coast Inn at Lake Hood Management 於 2024年4月10日的回應
Hello, Elaine!Thank you for taking the time to give us a positive rating. We hope you enjoyed your stay and hope to see you again!

6/10 一般

Kris

讚好：整潔度、職員與服務和住宿狀況
Beds are pretty hard.
於 2024 年 4 月住了 1 晚
Coast Inn at Lake Hood Management 於 2024年4月9日的回應
Hello, Kris! We are sorry to hear that the beds were not comfortable for you. We are always looking for ways to improve on our Guest Experience and we will share your comment with our Executive Team!

10/10 優異

kristine

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Great!
於 2024 年 3 月住了 1 晚
Management 於 2024年4月1日的回應
Hello,Thank you for your positive feedback and we appreciate you choosing Coast Hotels.

6/10 一般

Ingrid (Langley)

讚好：職員與服務
於 2024 年 3 月住了 1 晚
Management 於 2024年3月27日的回應
We appreciate your rating and look forward to seeing you again.

6/10 一般

Colton

於 2024 年 3 月住了 1 晚
Management 於 2024年3月27日的回應
We appreciate your rating and look forward to seeing you again.

10/10 優異

Lisa

於 2024 年 3 月住了 1 晚
Management 於 2024年4月11日的回應
Hello Lisa,Thank you for the 5 out of 5 rating and for choosing Coast Hotel!

10/10 優異

kristi

於 2024 年 3 月住了 1 晚
Management 於 2024年3月19日的回應
Thank you so much for taking the time to leave us 5 out of 5 rating – it's much appreciated!

8/10 不錯

Kriti

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Really close to the airport! Bathroom looked really cleaned and new. Friendly check in staff!
於 2024 年 3 月住了 1 晚
Coast Inn at Lake Hood Management 於 2024年3月18日的回應
Hello, Kriti!Thank you for taking the time to leave us a positive review. All of our guest room bathrooms have been renovated in 2019. We hope to see you again soon!

10/10 優異

ray

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Eagles flying around was nice to see
於 2024 年 3 月住了 1 晚
Coast Inn at Lake Hood Management 於 2024年3月18日的回應
Hi Ray,Thank you for the positive feedback. It is very rare to see Eagles flying around in Anchorage but when they do - it's hard not to miss. We hope to see you again soon!

8/10 不錯

Laura

家人同遊
讚好：整潔度、職員與服務和住宿狀況
We usually stay here when traveling to Anchorage. Price is right, staff is professional and friendly, rooms are clean and it's convenient to the airport.
於 2024 年 3 月住了 1 晚
Coast Inn at Lake Hood Management 於 2024年3月13日的回應
Hi Laura,Thank you for taking the time to leave a fantastic review. We appreciate you choosing the Coast Inn at Lake Hood for your lodging needs. We hope to see you again :)

10/10 優異

Walt

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Coast Inn at Lake Hood Management 於 2024年3月13日的回應
Hi Walt,Thank you for the perfect rating. We appreciate your time and we hope to see you again!

10/10 優異

Judith

讚好：整潔度、職員與服務、設施服務和住宿狀況
Pleasent manners of all employees.
於 2024 年 3 月住了 1 晚
Coast Inn at Lake Hood Management 於 2024年3月13日的回應
Judith,Thank you for taking the time to leave us a positive review. We hope that we see you again in the future.

10/10 優異

Walt

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everyone was friendly and food was graet at the restaurant
於 2024 年 3 月住了 1 晚
Management 於 2024年3月9日的回應
Hello, Thank you for the 5 out of 5 rating and good review!

10/10 優異

Wenmo

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The airport shuttle was very convenient. The onsite dining room has basic options but delicious and opens early in the morning so good for early tours.
於 2024 年 3 月住了 1 晚
Management 於 2024年3月7日的回應
Hello,Thank you for the 5 out of 5 rating and thank you for providing positive comments!

8/10 不錯

Stephen

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Good value
於 2024 年 3 月住了 1 晚
Management 於 2024年3月6日的回應
We are glad to hear you enjoyed your time with us. We truly appreciate your positive feedback.

10/10 優異

Kenneth

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel is very close to the airport.
於 2024 年 3 月住了 1 晚
Management 於 2024年3月6日的回應
We truly appreciate your positive feedback. Thank you for staying with us!

10/10 優異

Christine

讚好：整潔度、職員與服務和住宿狀況
Great service, rooms and shuttle bus service
於 2024 年 3 月住了 1 晚
Management 於 2024年3月6日的回應
Hello Christine,We are glad to hear you enjoyed your time with us. We truly appreciate your positive feedback.

10/10 優異

Todd

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great staff, Excellent Dining and a Nice Room! Thanks!
於 2024 年 2 月住了 1 晚
Management 於 2024年2月28日的回應
Thank you for the 5 out of 5 rating and your positive comments! We appreciate it!

10/10 優異

Zachary

讚好：職員與服務、設施服務和住宿狀況
Just very awesome and thanful for them and very friendly and welcoming 🙏
於 2024 年 2 月住了 1 晚
Management 於 2024年2月28日的回應
Thank you for the 5 out of 5 rating and your positive comments! We appreciate it!

2/10 很差

Douglas

My flight into Anchorage was cancelled and the hotel would not give me a refund nor a credit.
於 2024 年 2 月住了 1 晚
Management 於 2024年2月29日的回應
Hello,We are sorry to hear that. We'll call you and ask a proof of your cancelled flight before we can proceed with a refund.

10/10 優異

Sylvia

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Location to airport and shuttle service are a big plus. The building is old but the inside looks well cared for.
於 2024 年 2 月住了 1 晚
Management 於 2024年2月28日的回應
Thank you for the 5 out of 5 rating and your positive comments! We appreciate it!

10/10 優異

Judy

伴侶同遊, 商務旅客
Parking lot wasn’t plowed
於 2024 年 2 月住了 1 晚
Management 於 2024年2月28日的回應
Thank you for the 5 out of 5 rating and for staying with us!

6/10 一般

Tiffany

商務旅客
讚好：整潔度
不滿：設施服務
Not as nice as it shows online rather run down
於 2024 年 1 月住了 1 晚
Management 於 2024年2月24日的回應
We appreciate your business and feedback. This feedback will help us to improve continually.

10/10 優異

Katherine

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚
Management 於 2024年2月21日的回應
Hello Katherine, Thank you for the 5 out of 5 rating!

8/10 不錯

Perry L

讚好：整潔度、職員與服務和住宿狀況
the property is very convenient
於 2024 年 2 月住了 1 晚
Management 於 2024年3月2日的回應
Hello Thank you for leaving a review and staying with us!

10/10 優異

ADOLFO (hialeah)

商務旅客
讚好：職員與服務、設施服務和住宿狀況
Good food at piper restaurant
於 2024 年 2 月住了 1 晚
Management 於 2024年2月18日的回應
Thank you for your feedback! We appreciate it!

6/10 一般

Christine

讚好：職員與服務
The room was clean. Even with the heat on it was chilly of course it’s winter! The bed cover provided was thin. Also the alarm went off at 6 am but we didn’t set it as we wanted to sleep in a bit. People going down the hall were banging on the walls and inconsiderate of others. We parked our vehicle on the side of the building for easy access, however when coming or going out we were greeted by people smoking next to the door yuk. Customer service was good.
於 2024 年 2 月住了 1 晚
Management 於 2024年2月15日的回應
Thank you for the feedback! We appreciate it!

10/10 優異

Kiyotaka

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I like that Staffs were respond quickly.
於 2024 年 2 月住了 1 晚
Management 於 2024年2月6日的回應
Thank you for the 5 out of 5 rating and your positive comments! We appreciate it!

8/10 不錯

Damon

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Management 於 2024年1月26日的回應
Hello Damon,We appreciate your ratings! Thank you for staying with us.

8/10 不錯

Bradley

親子同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
They are in need for a lot of repairs when I stayed there for the hallways and room because some room were close off because of hole in the floor and when u walk passed them the floor in the hallway was weak also
於 2023 年 12 月住了 1 晚
Management 於 2024年1月18日的回應
Hello Bradley,We appreciate your feedback so we can share it with our team and work to continually improve. Thank you for staying with us!

6/10 一般

Terrance

家人同遊
讚好：整潔度
於 2024 年 1 月住了 1 晚
Management 於 2024年1月18日的回應
Thank you for the rating! We appreciate it!

10/10 優異

Tanya

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
My experience was great, but when I asked for my receipt, the person couldn’t give it to me because my shuttle arrived to take me to the airport. She did informed me that it will be sent to me. To this day I have not received it and I need it so my travel will be reimbursed.
於 2023 年 12 月住了 2 晚
Management 於 2024年1月14日的回應
Hello Tanya,First thank you for the good rating, we appreciate it!!! Regarding the receipt, Expedia should be sending it to your email because we cannot be able to print out/send a receipt of how much you paid through Expedia.

10/10 優異

Christine

讚好：設施服務
於 2024 年 1 月住了 1 晚
Management 於 2024年1月14日的回應
Hello Christine,Thank you for the 5 out of 5 rating!

10/10 優異

Santos

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Management 於 2024年1月4日的回應
Thank you for the 10 out of 10 rating!

10/10 優異

Carlos

讚好：整潔度、職員與服務和住宿狀況
Excellent
於 2023 年 12 月住了 1 晚
Management 於 2024年1月4日的回應
Thank you for the positive feedback!

8/10 不錯

Benny

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Management 於 2024年1月3日的回應
Hello,Thank you for the rating and for staying with us!

10/10 優異

Darren

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Everything was great. Food, bartender Janese was amazing! Room was nice
於 2023 年 12 月住了 2 晚
Management 於 2024年1月3日的回應
Hello Patrick,Thank you for the 10 out of 10 rating and positive feedback!

10/10 優異

Patrick

於 2023 年 12 月住了 1 晚
Management 於 2024年1月3日的回應
Hello Patrick,Thank you for the 10 out of 10 rating!