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安克拉治溫德姆華美達酒店的評價

2.5 out of 5
安克拉治溫德姆華美達酒店
115 East 3rd Ave, Anchorage, AK

評價

5.8
10 分評分，優異；1002 則評價中有 139 則" "
8 分評分，不錯；1002 則評價中有 232 則" "
6 分評分，一般；1002 則評價中有 208 則" "
4 分評分，欠佳；1002 則評價中有 218 則" "
2 分評分，很差；1002 則評價中有 205 則" "

6.2/10 

整潔度

7.0/10 

職員與服務

5.2/10 

設施服務

5.4/10 

住宿狀況

5.4/10 

環保程度

評價

4/10 欠佳

Jianxiong

不滿：整潔度和住宿狀況
於 2023 年 8 月住了 1 晚

8/10 不錯

Ping

讚好：整潔度和職員與服務
於 2023 年 7 月住了 1 晚

10/10 優異

PEI-WEI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Best Hotel in Anchorage
Ramada hotel will be my top one recommendation. The front desk is very friendly, and love to provide help to travelers. If I had chance to go to Anchorage again. I will choose here to stay.
於 2019 年 11 月住了 4 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
酒店离第五大道购物中心不远
於 2019 年 3 月住了 1 晚

10/10 優異

MILING

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
購物

4/10 欠佳

Rome

不滿：整潔度、職員與服務、設施服務和住宿狀況
Advertized w/breakfast …. No breakfast served. Just coffee…false advertisement. Should get some credit back. Will not recommend.
於 2024 年 4 月住了 1 晚
Lola 於 2024年4月25日的回應
Rome,We want to apologize for the experience that you received while staying at the Ramada. Here at Ramada we strive to exceed your expectations and we hope that you would consider staying with us again so we can better serve you.

10/10 優異

Alicia

讚好：設施服務
Front desk was very helpful. Breakfast didn’t have waffles. Room was comfortable.
於 2024 年 4 月住了 1 晚
Lola 於 2024年4月18日的回應
Alicia,Thank you for the wonderful review and hope to see you again soon.

6/10 一般

Benjamin

商務旅客
讚好：整潔度和職員與服務
不滿：住宿狀況
Wasn’t bad, but I’ve had better. Looked like they were in the middle of a remodel. Electric outlet in bathroom didn’t work. Other than that, it was clean and tidy. Good for the price.
於 2024 年 4 月住了 1 晚
Lola 於 2024年4月18日的回應
Benjamin,Thank you for the wonderful review. We are in the middle of remodeling we should be up and ready here in a few days. Thank you and hopefully we will see you again soon.

2/10 很差

Kaelene (Ketchikan)

家人同遊, 親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Nobody answered phones, nobody was there, no service at all. Looked rundown drug den style with broken windows and boarded up. No news at all that the place was closed or anything! Felt super unsafe just driving up. They took my reservation but never told me the place wasnt actually running! Super upset just stayed there within the year only for it to not be running its very ominous and unsafe feeling...i dont recommend this place anymore at all. Called the desk and yet nobody answered but when called to make reservations they answered...it doesnt make sense.
於 2023 年 12 月住了 7 晚

10/10 優異

Jacqueline

讚好：整潔度、職員與服務和客房舒適度
於 2023 年 12 月住了 2 晚

4/10 欠佳

Rikki-Lee

不滿：職員與服務和住宿狀況
Staff were rude and unhelpful. Included breakfast but that ‘just wasn’t available’ with no explanation. Toilets blocked, TV didn’t work, door didn’t close properly, heater wouldn’t turn down. Overall very rundown and unwelcoming.
於 2023 年 12 月住了 1 晚
Management 於 2024年1月16日的回應
Dear Rikki-Lee ,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Anchorage Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear about your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Ana

4/10 欠佳

Maria

於 2023 年 8 月住了 1 晚

2/10 很差

Kimberly

不滿：整潔度、職員與服務、設施服務和住宿狀況
First the shuttle was supposed to pick me up at the airport and that didn’t happen led to a $30.00 cab fare. No towels or soap. Unable to sign on WiFi. No remote for television and one supplied didn’t work! I made 3 trips down to the front desk and still didn’t have issues resolved. Would not recommend.
於 2023 年 12 月住了 1 晚
Management 於 2024年1月16日的回應
Dear Kimberly,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Anchorage Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had an uncomfortable experience with us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Ana

2/10 很差

John

讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
This place is disgusting. I wouldn't have made it a night if I could've offereded to stay anywhere else in anchorage.
於 2023 年 11 月住了 3 晚
Management 於 2024年1月16日的回應
Dear ,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Anchorage Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Ana

4/10 欠佳

Charles

讚好：整潔度
不滿：住宿狀況
Parking lot has not been plowed properly, and since snow melted and froze again, it’s an icy parking lot. The toilet flushing mechanism fell apart, and the tv needed repair. Also I had booked a room with a jacuzzi, but had to move to a different option since the owners decided to come in and take the room from me. I tried to discuss my issues with that, but was quickly dismissed. I live in town, and wanted a couple days get away, but I won’t be coming back.
於 2023 年 11 月住了 2 晚
Management 於 2024年1月16日的回應
Dear Charles,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Anchorage Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had an uncomfortable experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Ana

6/10 一般

Victoria

伴侶同遊
讚好：職員與服務
不滿：住宿狀況
The doors to the rooms were very difficult to open. Lose and took multiple tries for the door to open and even then you had to force it a little. The first time they put me in had a broken extra security latch. There was a fee for early check in which I was okay with paying because I was 2 hours early but then it took a half an hour to check me in and then I had to change rooms so the fee wasn't worth it.
於 2023 年 11 月住了 1 晚

2/10 很差

Diane

不滿：職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Very rude customer serivce
於 2023 年 11 月住了 1 晚

4/10 欠佳

Margaret

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Breakdown of communications at front desk. resturant closed during Covid, did not re-open, not updated on site. It was a reason we had chosen this property. Overheard maintenance worker say he couldn't keep working without being paid. Low staff moral. Noisey with jets and trains. Bathroom taps leaking. Place needs an upgrade!
於 2023 年 7 月住了 3 晚

6/10 一般

Arthur

讚好：整潔度
不滿：職員與服務
We had a delay flight arrival in Ted Stevens Anchorage International Airport Oct.06,2023 11:37pm. And upon arrival at the hotel early morning our checking completed before 3:00am of Oct.07,2023. The black lady at the front desk let us wait for less 2 hours, looking at computer screen, sit n stand and walk in the lobby and returned to the front desk, walked back n forth. Other guest walking by between 1:00am-3:00am told us your still here at the lobby. My wife was already sleeping at lobby chair for a long wait. If there's cctv at the lobby by Oct 07 2023 of early morning. The review is justified complained.

4/10 欠佳

真實旅客

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
於 2023 年 11 月住了 2 晚

8/10 不錯

Salim

於 2023 年 11 月住了 1 晚

8/10 不錯

Desiree

讚好：職員與服務
於 2023 年 11 月住了 1 晚

8/10 不錯

Ousman

讚好：整潔度和住宿狀況
It’s alright I asked a little assistance nobody shows up… otherwise the property is clean and safe
於 2023 年 10 月住了 1 晚

8/10 不錯

SARAHANNE (Anchorage)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Great stay
於 2023 年 10 月住了 1 晚

4/10 欠佳

Blake

不滿：整潔度、職員與服務和住宿狀況

6/10 一般

Ryan

商務旅客
不滿：職員與服務
I booked a room and paid in full online. When I arrived at 9pm to check in I was notified that there was nobody to check me in until midnight. I explained to the only guy there "the driver" that my room was prepaid and that I just got off the graveyard shift that morning and been up all day. He made several calls, went on face book and finally found somebody to walk him through the check in process. I really appreciate this guy's effort to get me some sleep but it shouldn't have been necessary. How can a hotel run with no staff at the desk? I will never stay here again.
於 2023 年 10 月住了 1 晚

2/10 很差

Joshua

商務旅客
讚好：整潔度
不滿：職員與服務和客房舒適度
於 2023 年 10 月住了 1 晚

2/10 很差

Jeremy

於 2023 年 10 月住了 1 晚

2/10 很差

Doreen

不滿：整潔度、職員與服務和住宿狀況
I would recommend that no one stay here. The only positive about it is that you can walk to anywhere you want to go downtown.
於 2023 年 10 月住了 4 晚

6/10 一般

Evelyn

於 2023 年 10 月住了 1 晚

4/10 欠佳

Tom

商務旅客
不滿：整潔度、職員與服務和住宿狀況
No maid service the entire stay, room door very hard to close
於 2023 年 10 月住了 3 晚

10/10 優異

Karl S

商務旅客
讚好：職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

2/10 很差

Susan

於 2023 年 10 月住了 1 晚

10/10 優異

Savannah

於 2023 年 10 月住了 1 晚

4/10 欠佳

Erika

讚好：設施服務
不滿：整潔度、職員與服務和住宿狀況
Place seemed really dated and not cared for
於 2023 年 10 月住了 1 晚

10/10 優異

Nick

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
People are nice clean safe to stay
於 2023 年 10 月住了 2 晚

2/10 很差

Sean

不滿：整潔度、設施服務和住宿狀況
Not worth it!
於 2023 年 10 月住了 2 晚

10/10 優異

Marcellus

於 2023 年 10 月住了 1 晚

8/10 不錯

Diane

讚好：整潔度和職員與服務
於 2023 年 10 月住了 2 晚

10/10 優異

Michael

於 2023 年 10 月住了 1 晚

4/10 欠佳

Steven

商務旅客
不滿：住宿狀況
Not a good stay
The place was loud with people fighting above me. The walls were patched and not painted. Possibly some mold in the bathroom.
於 2023 年 9 月住了 2 晚

2/10 很差

Tim

伴侶同遊, 商務旅客
讚好：整潔度
不滿：設施服務和住宿狀況
Staff was the only thing good.
於 2023 年 9 月住了 3 晚

8/10 不錯

Charlene (Debden)

於 2023 年 9 月住了 2 晚

10/10 優異

Chad

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Worth the stay
Located in the heart of downtown Anchorage Alaska within walking distance of dining and shopping and easy access to city parks and walking trails.
於 2023 年 9 月住了 1 晚
Ramada Management 於 2023年10月3日的回應
Thank you for your positive feedback! We appreciate your services!

6/10 一般

Erik

讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚

6/10 一般

Kirk

讚好：整潔度、職員與服務和住宿狀況
Seemed like older Ramada. Well worn but clean. Bed mattress needed replacement as had been slept in many times and was like a hammock in the middle. Coffee pot but no coffee in room; had to go down and ask for some. Staff was friendly and polite. Very good rate via Expedia, and we felt the value for what we got was fair.
於 2023 年 9 月住了 1 晚
Ramada Management 於 2023年10月3日的回應
Thank you for your positive feedback! We do apologize for any discrepancies and or inconveniences you encountered during your stay with us. We are currently working hard to meet all needs to make your future stay with us top tier shall you choose to stay with us again in the future!

2/10 很差

Sancho

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Loud neighbors that kept me up all night. Nothing was done even if front desk went and knocked on their door.
於 2023 年 9 月住了 1 晚
Ramada Management 於 2023年10月3日的回應
We apologize for the inconveniences you experienced during your stay with us. Please allow us to investigate these issues and help you restore your faith in us for future stays.

2/10 很差

Phillip

商務旅客
不滿：整潔度、職員與服務和住宿狀況
Filthy, water dripping from ceiling, flooring broken, not much positive to share.
於 2023 年 9 月住了 1 晚
Ramada Management 於 2023年10月3日的回應
We apologize for inconvenience and all discrepancies you encountered during your stay with us. Please give us the opportunity to restore your faith in us for future stays.