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安德森溫德姆貝蒙特酒店的評價

2.5 out of 5
安德森溫德姆貝蒙特酒店
2040 Factory Outlets Dr, Anderson, CA

評價

6.8
10 分評分，優異；634 則評價中有 188 則" "
8 分評分，不錯；634 則評價中有 149 則" "
6 分評分，一般；634 則評價中有 88 則" "
4 分評分，欠佳；634 則評價中有 89 則" "
2 分評分，很差；634 則評價中有 120 則" "

6.6/10 

整潔度

7.6/10 

職員與服務

6.4/10 

設施服務

6.2/10 

住宿狀況

6.8/10 

環保程度

評價

10/10 優異

Tze-Lang

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Rebecca F 於 2023年9月3日的回應
Thanks so much for the review, we are very pleased to see that you were happy with your stay, Safe travels and we hope to see you again in the future.

10/10 優異

Brandon

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great staff!
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月22日的回應
Thank you for the excellent review about the Baymont Anderson, CA. We are so glad you liked the great staff and had a wonderful stay. We hope to see you the next time you visit the area.

10/10 優異

Stephanie

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The outside looks okay but upon reviewing other families reviews we booked it. The pool was probably the nicest hotel pool we’ve ever had and our rooms were nicely updated and felt very clean. The breakfast was very small but the pancake maker is all the kids cared about anyways. Would definitely book here again!
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月20日的回應
Thank you for the kind words about the nice indoor pool, clean room, and delicious pancakes. We look forward to seeing you the next time you visit the area .

6/10 一般

Aaron

親子同遊
Fridge didn’t work. Staff did nothing to fix or replace it. Traveling with an infant made no fridge a bit of a problem.
於 2024 年 3 月住了 3 晚
Manager 於 2024年4月18日的回應
Thank you for the feedback and we are sorry your stay was not great. We will address this.

8/10 不錯

Dwight

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The indoor pool facility was very attractive even though we arrived late and were unable to use it. We enjoyed the breakfast provided as well.
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月28日的回應
Thank you for the nice feedback about the Baymont Anderson, CA. We are so glad you had a great stay and hope to see you the next time you visit the area.

10/10 優異

Sienna

家人同遊, 親子同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff is super friendly which is a great way to start your stay the pool and hot tub are perfect for the kids to get out some energy.
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月28日的回應
Thank you for the excellent review about the Baymont Anderson, CA. We are so glad you liked the friendly staff and pool/hot tub. We look forward to seeing you the next time you visit the area.

2/10 很差

Delta

親子同遊
不滿：職員與服務、設施服務和住宿狀況
I booked a room for 23 March and I told the sweet old lady at the front desk over the phone that I had a credit card on file but I was gonna pay with cash and she knew it was my wedding day and I would be there between nine and 11 when I did get there a wreck guy that was working that Saturday said that my room was already taken by somebody else. Very dissatisfied for that.
於 2024 年 3 月住了 2 晚
Manager 於 2024年3月26日的回應
We are so sorry you did not have a good experience. We appreciate the feedback and will address this. Thank you.

10/10 優異

Stephen

於 2024 年 3 月住了 1 晚
Manager 於 2024年3月26日的回應
Thank you for the excellent review about the Baymont Anderson, CA. We are so glad you had a wonderful stay and hope to see you the next time you visit the area.

8/10 不錯

Sheena

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The attendant; Michael was friendly and attentive.
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月24日的回應
Thank you for the kind words about the friendly staff. We are so glad you had a nice stay and hope to see you the next time you visit the area.

8/10 不錯

Husein

寵物同遊, 多人同遊
讚好：整潔度和職員與服務
不滿：設施服務
It was ok, but the hot tub broken! And they really chase ya out at 11am sharp
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月21日的回應
Thank you for the feedback. We hope you give us another opportunity to serve you in the future.

2/10 很差

Kaiahmi

伴侶同遊
不滿：職員與服務和住宿狀況
The room we had was right next to the stairs and back door and there was constant loud slamming and people running up stairs. The people in the room above us were super loud too . We dident get any sleep.
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月18日的回應
We are so sorry you did not have a good experience. We appreciate the feedback and will address these items. Thank you.

10/10 優異

Pam

讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly and helpful front desk staff. Room had updated furnishings that were clean, convenient. All amenities worked, in particular hot tub which is often listed in other motels but not working. Easy access from freeway.
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月18日的回應
Thank you for the excellent review about the Baymont Anderson, CA. We are so glad you had a wonderful stay and liked the friendly staff and clean room. We hope to see you the next time you visit the area.

6/10 一般

Sue

伴侶同遊
讚好：職員與服務
The hotel is definitely dated, but our room was clean & the bed was comfortable. The evening night clerk was awesome!! Unfortunately the breakfast was pretty much nonexistent & the outside grounds were a bit unkempt. But, overall I would stay again as it was much more affordable than the fancy new hotels!
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月12日的回應
Thank you for the feedback. We are glad you liked the clean room, comfortable bed, and great staff. We will address the other items. We look forward to seeing you the next time you visit the area.

10/10 優異

Merry

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great service at check in - not a lot in the area….however the room is clean and bed is comfortable so that’s all that really matters on an overnight stay
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月8日的回應
Thank you for the excellent review about the Baymont Anderson, CA. We are so glad you liked the great service, clean room, and comfortable bed. We look forward to seeing you the next time you visit the area.

10/10 優異

Joseph

家人同遊
It was great the best motel I’ve ever stayed at and I’ve stayed at over 150,000 motels
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月4日的回應
Thank you for the excellent review about the Baymont Anderson, CA. We are so glad you had a wonderful stay and look forward to seeing you the next time you visit the area.

10/10 優異

Katrina

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月29日的回應
Thank you for the excellent review about the Baymont Anderson, CA. We are so glad you had a wonderful stay and hope to see you the next time you visit the area.

10/10 優異

Brea

讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was amazing
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月25日的回應
Thank you for the excellent review about the Baymont Anderson, CA. We are so glad you had a wonderful stay and hope to see you the next time you visit the area.

2/10 很差

Ernestina

家人同遊
不滿：整潔度、設施服務和住宿狀況
A mirror was broken in the room. Also rooms are only cleaned every three days and clean towels are not provided daily. There was a cockroach in the pool area.
Manager 於 2024年2月25日的回應
Thank you for the feedback. This is not a normal experience for our guests. We appreciate the feedback and will immediately address these items. Thank you.

4/10 欠佳

Ernestina

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
We found a cockroach in our room. They also do not clean the rooms daily. Rooms are only cleaned on the 3rd day and they will refuse to clean the rooms more than that.
Manager 於 2024年2月25日的回應
We are so sorry you did not have a good experience. This is not a normal experience for our guests. We appreciate the feedback and will address these items. Thank you.

8/10 不錯

Kayla

讚好：整潔度、職員與服務和住宿狀況
The only complaint I have is the bed was very hard and uncomfortable
於 2024 年 2 月住了 2 晚
Manager 於 2024年2月21日的回應
Thank you for the feedback. We are glad you had a good stay and we will address this. We hope you give us another opportunity to serve you in the future.

6/10 一般

Jennifer

伴侶同遊
This was my second time at this hotel. The rooms are clean. But our favorite part of this place is the pool and hot tub. Clean, well-kept and indoors so usable year round.
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月19日的回應
Thank you for the kind words. We are so glad you liked the nice in-door pool and hot tub. We look forward to seeing you the next time you visit the area.

10/10 優異

Delila

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Best of the best
Front desk was very friendly and helpful. Always checking in and making sure everything was fine while we were in the pool, asked what kind of music we wanted to listen to. Breakfast was delicious and so easy to serve. The room was HUGE and quiet, beds were comfy. 10/10 would recommend!
於 2024 年 2 月住了 2 晚
Melanie Sanchez 於 2024年2月15日的回應
Thank you, it's always great to have positive feedback. We hope to see you again.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Manager 於 2024年3月26日的回應
Thank you for the nice review. We are glad you had a great stay.

10/10 優異

Paul

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff were very helpful. Nice clean motel close to restaurants and an outlet mall, just off I 5. We don’t usually rate this high but it was quite nice.
於 2024 年 1 月住了 1 晚
Melanie Sanchez 於 2024年2月15日的回應
Thank you for your rating. I am so happy you enjoyed your stay with us.

2/10 很差

Maxine

商務旅客
不滿：整潔度、職員與服務和住宿狀況
The staff was incompetent. Took forever and had to have the manager help. The room was was over priced dirty and unsafe. The door wouldn't close all the way. No way to lock it from inside. Dirt in the floor, cup rings on the tables. Carpet had not been vacuumed,and the tub was dirty. They sent someone to my room to sign a receipt with no total on it! $143.55 for my 3 hours of sleep in the noisy unsafe dirty room! No thanks! They couldn't even give me a receipt the next morning, it would have all zeros on it he said! I am a disabled 100 pound woman traveling alone because my grandson was in UCDAVIS. Thanks for making a horrible trip worse!
Melanie Sanchez 於 2024年2月15日的回應
I'm very sorry to hear about your stay. I did reach out by email to you.

8/10 不錯

Tobias

於 2024 年 1 月住了 1 晚

10/10 優異

真實旅客

Front desk very friendly and professional
於 2024 年 1 月住了 1 晚
Melanie Sanchez 於 2024年2月15日的回應
Thank you for the positive feedback.

8/10 不錯

Elise

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 5 晚

4/10 欠佳

Kenneth

商務旅客
不滿：設施服務和住宿狀況
於 2024 年 1 月住了 2 晚

10/10 優異

Jocelyn

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy location, clean, and staff was lovely!!
於 2024 年 1 月住了 1 晚

10/10 優異

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

Stephanie

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

8/10 不錯

Dan

讚好：職員與服務和住宿狀況
Smokers in the entryways
於 2024 年 1 月住了 2 晚

6/10 一般

Robert

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice rooms, but major management issues
My rating concerned several things. The room was very nice, clean and comfortable. The staff were friendly and helpful, except for the managers/owners. We had to leave a day early because our family came down sick and one of us was immune compromised. We checked out by the 11AM checkout time. Normally, in my experience, the hotel would take that into account and in goodwill refund our last day. I called and the owners/managers and have not heard back from them in over 3 weeks. Very disappointed that they would not contact me to discuss a refund, Just completely ignored. I would expect this from Wyndham, but maybe this is normal. Another sensitive issue is that they provide the cheapest toilet paper I have ever seen. We visit the area frequently and won't stay here again, despite the nice rooms. You can do better Wyndham!
於 2023 年 12 月住了 3 晚
Melanie Sanchez 於 2024年2月15日的回應
Robert, I'm sorry to hear about this. Expedia is a third-party booking company and they do handle their own refunds.

10/10 優異

Marie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

James

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great find near Redding California
For a reasonably priced hotel, this was superb valve. Clean, and friendly people. Our only complaint was we did not have our bathing suits for the indoor pool and dpa.
於 2024 年 1 月住了 1 晚
Melanie Sanchez 於 2024年2月15日的回應
Thank you for your positive feedback,

10/10 優異

Samuel

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy to find, freindly service
於 2024 年 1 月住了 1 晚

8/10 不錯

Justin

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice hotel loved the pool
於 2023 年 12 月住了 1 晚

10/10 優異

Jolene

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

10/10 優異

Jeimi

於 2023 年 12 月住了 1 晚

6/10 一般

Monica

讚好：職員與服務
不滿：客房舒適度
Poor lighting,small rooms can’t take food to room
於 2024 年 1 月住了 1 晚
Melanie Sanchez 於 2024年2月15日的回應
I'm very sorry that our rooms and lighting were not adequate size for your liking. I do feel if you have been misinformed as we do allow food in our guest rooms.

8/10 不錯

Angelina

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

8/10 不錯

Alvin

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

2/10 很差

Juan

不滿：整潔度、職員與服務、設施服務和住宿狀況
I never recievied my refund. They have zero idea what they are doing at this place. DO NOT BOOK and don’t use Expedia.
於 2023 年 9 月住了 1 晚
Melanie Sanchez 於 2024年2月15日的回應
I would be more than happy to help you with your refund. If it was for a deposit, I am able to assist you, however if it's regarding your reservation you would need to go directly through Expedia as we do not collect your money for the booking.

8/10 不錯

Eleazar

家人同遊
讚好：住宿狀況和客房舒適度
Bad experience
When we arrived around 9pm Mike was working at the front desk and he was amazing, in the morning I witnessed a guest was checking out and she was asking for her deposit back the morning stuff denied her the deposit back because she didn’t have her receipt even Mike written down any way I didn’t stay to see if she got her deposit back, I hope she got it back, by the way she showed them her ID.
於 2023 年 12 月住了 1 晚
Melanie Sanchez 於 2024年2月15日的回應
Thank you for your feedback.

10/10 優異

Michelle

於 2023 年 12 月住了 1 晚

2/10 很差

Angelique

不滿：整潔度、職員與服務和住宿狀況
The suite I booked hot tub was leaking so they had the room closed and only other had one other suite available due to the other one door not working.
於 2023 年 12 月住了 2 晚
Melanie Sanchez 於 2023年12月26日的回應
We are very sorry for any inconvenience this may have caused you. Unfortunately, just like in our home's things do wear out and need repairs.

10/10 優異

Debbie

家人同遊
讚好：整潔度、職員與服務和住宿狀況
We have stayed in a lot of hotel/motels along the I5 corridor and this was the best. The staff both Bree and Mike were amazing. Polite, attentive and fun to talk to. Definitely our go to at least 4 times a year
於 2023 年 12 月住了 1 晚
Melanie Sanchez 於 2023年12月26日的回應
Thank you, I will pass on your comments to the staff as we love positive feedback.

10/10 優異

Hallie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The Staff Makes the Place
The staff made the experience all the better! Great crew!
於 2023 年 12 月住了 2 晚
Melanie Sanchez 於 2023年12月18日的回應
Thank you for your feedback. I will share your comments with the staff.

8/10 不錯

Jennifer

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Check in was easy and pleasant. We were pleasantly surprised that the hours for the pool and hottub allowed us time to use them, we hadn't expected to have the opportunity due to the hour we checked in. The room was nice, clean and spacious.
於 2023 年 12 月住了 1 晚
Melanie Sanchez 於 2023年12月18日的回應
Thank you for your feedback. I'm happy to hear that you were able to enjoy the pool and hot tub.