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西部最佳安多弗酒店的評價

3 out of 5
西部最佳安多弗酒店
Micheldever Road, Andover, England

評價

7.2

不錯

10 分評分，優異；362 則評價中有 79 則" "
8 分評分，不錯；362 則評價中有 137 則" "
6 分評分，一般；362 則評價中有 75 則" "
4 分評分，欠佳；362 則評價中有 50 則" "
2 分評分，很差；362 則評價中有 21 則" "

7.8/10 

整潔度

8.0/10 

職員與服務

6.0/10 

設施服務

6.6/10 

住宿狀況

6.6/10 

環保程度

評價

2/10 很差

Philip

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
They cancelled our booking.
於 2022 年 4 月住了 1 晚

10/10 優異

N

讚好：整潔度、職員與服務和客房舒適度
Room 102
Facade of hotel a little off putting ..needs some care and attention . But inside pleasantly surprised ..does need a refurb especially bathrooms. But room clean and comfortable and staff welcoming. Enjoyed my stay
於 2022 年 2 月住了 1 晚

4/10 欠佳

Venkatesh

商務旅客
不滿：職員與服務、住宿狀況和客房舒適度
於 2022 年 2 月住了 1 晚

4/10 欠佳

Mike

伴侶同遊
不滿：職員與服務、設施服務和住宿狀況
The room itself was large, comfortable and clean, although a little tired and in need of some redecoration. The bathroom initially looked off-putting, with some flaking paint, an older style of shower curtain rather than screen, however the shower itself proved to be excellent. Fiddly to get to temperature, but plenty of consistent water pressure. The biggest problem with the hotel is the lack of the advertised restaurant. When checking in, we asked if we needed to book for the restaurant that evening, only to be told that the restaurant was closed, in a dismissive tone indicating that we should obviously have known that - despite the fact that their own web site and Expedia both list the restaurant as one of the hotel facilities and even then checking in sheet I'd just signed had the restaurant opening hours. When I queried further, we were treated to the member of staff's personal, political views on the government, the pandemic and along the way told that the restaurant had been closed since the start of the first Covid lockdown. Not what I'd expect as a response in any sense. I have to say all other staff we encountered during our stay were polite, helpful and professional, but this first individual was none of these.
於 2021 年 12 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Better information.
It was a good location for us, however disappointed that we did not know there was no restaurant in the evening so we had to drive into town, this would have made a difference to us booking this location as it is out of town. Everything else was fine and a good breakfast. We do understand as all hospitality having problems with staff.
於 2021 年 11 月住了 1 晚

2/10 很差

Andrew

商務旅客
不滿：整潔度、住宿狀況和客房舒適度
Very very poor experience shocking
Very disappointed. Where do I start ok so entering the worn out hotel which looked like it was stuck in the 70’s. Checked in to hotel which was probably the best part of my stay, all good. Got to my room after walking down numerous corridors with different odours which some smelt like bleach. Entering my room all seemed ok until I saw my bed which had blood on it GREAT, called reception got that replaced. Then got a shower which felt like a water cannon firing at me but can live with that. Go to brush teeth in basin sinks blocked. Finally got sorted thought I’d get ready to go get something to eat four items on menu hmm ok will go out on leaving open window and turn radiator off put air con on as it was pretty hot. Got back to room about 2 hrs later still hot sweated all night bearing in mind this is winter so should be fairly mild. 5 o’clock in morning wake up to tinging it’s the water pipes that carried on till 6:30. 7:00 o’clock came got up thought I’d go get breakfast how bad can that be well I like my food but the breakfast was bland I gave up left it and decided to leave and got to my job I was booked on. Never again will I stay here for £89 they should be paying me.
於 2021 年 11 月住了 1 晚

8/10 不錯

EZEKIEL

商務旅客
讚好：整潔度、職員與服務和住宿狀況
於 2021 年 11 月住了 1 晚

8/10 不錯

Victor

伴侶同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
Happy that we were on the ground floor and the bar was open, not happy with the executive room we had, needed refurb and no extra facilities like tissues, individual shower gels or body lotions. Hot water was dangerously hot when it eventually came through.
於 2021 年 10 月住了 3 晚
BW Andover. 於 2021年10月22日的回應
Thank you for your comments, we are pleased you enjoyed your stay. Unfortunately the little extras were removed from all rooms when Covid took over as it is not possible to sanitize these objects if the previous guest does not require them. Most extra items are obtainable from reception, free of charge.

8/10 不錯

John

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very wet evening
Welcome was warm. I was disappointed to learn that an evening meal wasn't available but the young lady on reception was very well informed regarding local restaurants and supplied me with a printed list. Very heavy rain so I was soaked on the short walk back to the hotel. Free WiFi was good. Breakfast bacon & sausage could have been cooked more but fried eggs, mushrooms & beans were good. Toaster needed setting up correctly as it took 3 passes to get the bread brown.
於 2021 年 10 月住了 1 晚
BW 於 2021年10月22日的回應
We thank you for your comments and are pleased your stay was pleasant, apart from the rain. Guests are always welcome to ask for fresh items at breakfast or even to have it freshly cooked, if it is not the way you like it.

10/10 優異

M

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Family stay. Ten out of ten
Been here several times over the years and never disappointed. Friendly, spacious, clean and with excellent service by friendly and very helpful staff. Been to other hotels in this area too but this is one of the best and by far the most convenient.
於 2021 年 10 月住了 2 晚
BW 於 2021年10月22日的回應
Thank you very much for your comments, we are pleased you enjoyed your stay. Look forward to your next visit.

10/10 優異

Kieran

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Functional Hotel
Functional hotel. Suited us for what we wanted to do in Andover
於 2021 年 10 月住了 1 晚

8/10 不錯

Lisa (Bushey)

伴侶同遊
讚好：整潔度和職員與服務
Property is run down and very overgrown outside. Slept okay but the walls are very thin and you can hear everything from the rooms next to you and in the corridor. Breakfast was nice, good variety - cereals, pastry, yoghurts, spreads and cooked breakfast
於 2021 年 9 月住了 1 晚

8/10 不錯

John

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good value. Excellent staff. Excellent breakfast
於 2021 年 9 月住了 1 晚

8/10 不錯

Ezekiel

商務旅客
讚好：職員與服務
Hotel really needs an upgrade
This is a very basic hotel not one for any kind of luxury experience. Beds are okay pillows are quite flat, toilet is positioned so close to the radiator that you can burn yourself. The room was a bit dustie I had to clean webs from the side of the drawers. The bathroom radiator leaked when they turned them off. Overall it's not the best but it's affordable and okay for 2 nights. Staff are nice and the WiFi is good also.
於 2021 年 9 月住了 2 晚

4/10 欠佳

Philip

商務旅客
不滿：職員與服務、住宿狀況和客房舒適度
Been to Better
I checked in, went to room, sheets had stains on them, air con unit was broke on a day that was really 'muggy' so was sweating like hell, went down to reception, who gave me a universal remote which still never worked! To which poit by 7pm that evening i left and checked in to another hotel. P.s the resturant was not open too.
於 2021 年 9 月住了 1 晚

2/10 很差

Gerry

於 2021 年 8 月住了 7 晚

4/10 欠佳

S

商務旅客
不滿：住宿狀況
於 2021 年 8 月住了 1 晚

6/10 一般

Debra

伴侶同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
Location of hotel is good. Disappointing that there was no draft lager during our 7 night stay.
於 2021 年 8 月住了 7 晚

4/10 欠佳

paul

讚好：住宿狀況和客房舒適度
不滿：整潔度和職員與服務
Blunt reception on booking in. No food available at hotel and chi’s fact not advertised before we got there. Had to put wet motorcycle gear on again to go and find a restaurant/pub. Exterior bins overflowing, rubbish everywhere. Our room on ground floor. Smokers out at 01.30, loud talking, swearing and smoke entering room. Designated smoking area required away from building. Second stay here in 2 years, first time just as bad, won’t be back again
於 2021 年 8 月住了 1 晚

4/10 欠佳

Russell

商務旅客
不滿：整潔度、住宿狀況和客房舒適度
Regret booking from the car park
The hotel looks shabby and run down from the outside and makes you regret booking the hotel from the moment you pull in to the carpark. The reception area poorly decorated and the whole hotel suffers with worn carpets, wires hanging out the ceiling where lights have been removed, paint (or something) spilt and splashed on the carpets and radiators. The beds old and in need of being replaced. Wifi didn't work. Tried to call reception, picked up the the phone and the receiver came off in my hands which is when i realised that was broken. cereals for breakfast was the variety packs of rice crispies only. However, plus points - staff were friendly and helpful and the cooked breakfast was good.
於 2021 年 8 月住了 1 晚

6/10 一般

真實旅客

伴侶同遊
讚好：職員與服務
In a very quiet area with some good walks just next to the property. Bathroom very outdated with a shower difficult to adjust.
於 2021 年 8 月住了 3 晚

8/10 不錯

Ffion

商務旅客
讚好：住宿狀況和客房舒適度
於 2021 年 7 月住了 4 晚

10/10 優異

Nicholas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 8 月住了 1 晚

8/10 不錯

Timothy

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great rooms, free parking, hotel a bit dated.
Great, spacious, well equipped rooms in the main part of the hotel, with excellent WiFi. Powerful shower to wake you up in the morning. On arrival was told they had no chef, so the restaurant was closed and there were no bar snacks. Not ideal as on returning to the hotel after work each day, the last thing I wanted to have to do was go out again. That being said they did make plates and cutlery available for delivery take always. Had breakfast on the last day which was most impressive and faultless. In a nutshell, great rooms if you are in the main part. The rest of the hotel is getting a bit dated now.
於 2021 年 7 月住了 2 晚

8/10 不錯

Timothy

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great rooms, hotel itself a bit dated
Great rooms in the main building, spacious, well equipped and quiet. On arrival was told there was no chef! As I was working all day the last thing I wanted to have to do was go out again to eat. However, they did provide plates and cutlery for delivered take-aways. Fast WiFi. Free on site parking. Excellent breakfast on the day of departure
於 2021 年 8 月住了 1 晚

2/10 很差

Joanne

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Tired, damp and unclean
The hotel itself is tired and in need of upgrading. We stayed in the garden rooms a block off the main hotel. The overwhelming smell of damp hit as soon as we walked in the building. Our room was a good size, although after finding many many hairs in the bathroom, we did not look too closely at the cleanliness of the rest of the room for fear of what we may find. We gave feed back to the receptionist, who apologised but made no offer of how the stay could be put right for us. Breakfast was a buffet breakfast which surprised me in the current Covid climate although all legal restrictions have been lifted, the fact of a dining room full of people touching the same lids and utensils was a surprise. So with the cleanliness of our room and many hands touching the breakfast, we opted for just for toast. We were only booked in for 1 night, if it was anymore we would have left.
於 2021 年 7 月住了 1 晚

2/10 很差

真實旅客

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel was tired and in need of a total refurbishment. Reception did not explain any times for breakfast or when dinner was served. Bathroom needs ripping out and a new one installed. Would not stay here again.
於 2021 年 7 月住了 1 晚

10/10 優異

Baldev

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 7 月住了 2 晚

10/10 優異

Ian

於 2021 年 7 月住了 1 晚

8/10 不錯

真實旅客

於 2021 年 7 月住了 1 晚

8/10 不錯

Jennifer

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel
Good basic hotel with substantial breakfast. Some rooms could benefit from updating. Overall good value for money
於 2021 年 7 月住了 2 晚

8/10 不錯

Ruth

讚好：整潔度和職員與服務
Ok for an overnight stay just off the A303
Ok for an overnight stay if you prefer the more traditional hotel to the ‘travel lodge’ model. Our room was clean but the mattress on the bed was not of good quality - change this and it would make a big difference. Everything worked and the towels and TV were good. Breakfast was ok - middle of the road regarding quality, but entirely edible. The outside of the hotel is tired. Roofs need cleaning, Weeds need clearing and generally its needs a spring clean to keep up the patio and veranda which are looking neglected.
於 2021 年 6 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
Nice out of the way but is still walking distance to town. Only there for a 2 night stay but my room was not cleaned towels replaced or tea and milk replenished other than that everything good
於 2021 年 6 月住了 2 晚

4/10 欠佳

gary

不滿：整潔度、住宿狀況和客房舒適度
would not stay here again even for free
very run down, outside well over grown with weeds bushes grass etc, car covered in tree foliage as not maintained at all. room was small no view at all out of window just derelict rear building, bed needs replacing could feel all the lumps and bumps had to take sleeping tablets to get to sleep, carpet was very badly stained throughout room, bathroom smelled kept door shut,the shower took around 5 mins for hot water on the first day after that it was a trickle so had to shower in cold water for 2 days. when another person left or entered their room the doors slam shut very loudly. the only good thing was the aircon worked after i had to go back to reception to ask for the remote
於 2021 年 6 月住了 3 晚

10/10 優異

COLIN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fine Hotel
Decent property with friendly staff. Breakfast tasty. Rooms are clean and practical. Very large new TVs which was a nice bonus.
於 2021 年 6 月住了 1 晚

6/10 一般

真實旅客

讚好：整潔度和住宿狀況
不滿：客房舒適度
Standard Hotel Room
Great communication from team before arrival and after (we left something at the hotel). Beware the walls are thin so you can hear what's going on in other rooms (some noises not appropriate for children). There was also smell of weed in the corridors which wasn't pleasant at all. Condition of the room was tidy. The fire alarm did go off at 07:30, unsure as to why and nothing was communicated with customers.
於 2021 年 6 月住了 1 晚

4/10 欠佳

Gaynor

多人同遊
讚好：整潔度和職員與服務
Mess up at
於 2021 年 6 月住了 1 晚

10/10 優異

Khotso

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good value fir money hotel stay
It was a great for my working trip and staff were super friendly and helpful. Good value for money paid. Will be rebooking again
於 2021 年 5 月住了 1 晚

10/10 優異

真實旅客

於 2021 年 5 月住了 4 晚

6/10 一般

Jason

商務旅客
讚好：職員與服務
不滿：客房舒適度
Very basic.. Rubbish bed..
Hotel was basic to say the least but it was cheap.. Smallest room I've ever stayed in but all I needed was a bed for the night.. Arrived late ish to find they weren't doing any food so had to get some from local supermarket.. Only really ish was the bed.. It Consited of a plank of wood with a sheet on it.. It actually hurt me to sleep on it terrible nights sleep.. Even considered sleeping in the car. But for 38 quid it was a roof for a night.. I wouldn't recommended staying here for any longer than a night or two.
於 2021 年 5 月住了 1 晚

4/10 欠佳

JOHANNES

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 5 月住了 1 晚

6/10 一般

Chithambaram

不滿：整潔度
Not very clean. Bathroom floor was sticky.
於 2021 年 5 月住了 1 晚

10/10 優異

Peter

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable room
Very comfortable room. Didn't see much of the hotel as it was a sort stopover - late check-in, early check-out, but everything was fine. One minor issue was the adjoining wall - it was only a stud wall hence we could hear two gents talking for most of the evening - assume it was a business meeting as one gent left @9pm and then everything became quiet
於 2021 年 5 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 5 月住了 1 晚

6/10 一般

Matthew

商務旅客
不滿：住宿狀況
Nice but old and outdated.
Hotel was ok. Compared to a similar rate with premier inn these rooms are very old and outdated. Nice having a bigger TV than most hotels but the bathroom sink was like having a shave and wash in a dog bowl it was that small. Staff was friendly from what I spoke to (obviously COVID room restrictions and all public areas closed)
於 2021 年 3 月住了 5 晚

8/10 不錯

真實旅客

商務旅客, 多人同遊
讚好：整潔度和職員與服務
The property is well kept, staff are friendly and helpful. very noicy on this visit until late. calmed down into the night . budget price and no complaints
於 2021 年 3 月住了 1 晚

10/10 優異

Grant

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 2 月住了 1 晚

4/10 欠佳

Alun

商務旅客
讚好：職員與服務
不滿：住宿狀況
needs refurbishment
furniture tatty and old. Big rip in net curtain. Shower did not have thermostatic valve, just normal hot and cold tap, so keeps going scolding hot to cold. In general not what I'd expect from a Best Western. On the plus side staff were polite and helpful.
於 2021 年 1 月住了 1 晚

8/10 不錯

Joe

於 2020 年 12 月住了 4 晚

6/10 一般

Jessica

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
於 2020 年 12 月住了 1 晚