“Location was great. Room was small but nice for a solo traveler staying for a couple of nights. The property/room was very clean and the seamless check in (receiving door codes via email) was fantastic. I had a garden view room which was perfect as I didn't have any street noise... save for some emergency vehicles. If your room overlooks Mass Ave you will have plenty of city noise. So many places to walk from here and you are just one block from the Orange Line. Additionally, grabbing an……
“Location was great. Room was small but nice for a solo traveler staying for a couple of nights. The property/room was very clean and the seamless check in (receiving door codes via email) was fantastic. I had a garden view room which was perfect as I didn't have any street noise... save for some emergency vehicles. If your room overlooks Mass Ave you will have plenty of city noise. So many places to walk from here and you are just one block from the Orange Line. Additionally, grabbing an……
“Excellent location for restaurants, shops, sightseeing. Lovely buzz around the area, with park & river close by to escape if necessary. Large lounge area to put your feet up between trips, and adequate glasses etc for drinks and nibbles between the treats at the bakeries and restaurants nearby.”
“Excellent location for restaurants, shops, sightseeing. Lovely buzz around the area, with park & river close by to escape if necessary. Large lounge area to put your feet up between trips, and adequate glasses etc for drinks and nibbles between the treats at the bakeries and restaurants nearby.”
“Good value for the money based on location. The apt is basic. Only issue is that the entry process was not clear so had to call for help which was a hassle. ”
“Good value for the money based on location. The apt is basic. Only issue is that the entry process was not clear so had to call for help which was a hassle. ”
“This was a great location for visiting our daughter who attends Northeastern University. We could walk to campus or nearby restaurants. There is a subway stop just 5 minutes away. This also made it very easy to get there from the airport. ”
“This was a great location for visiting our daughter who attends Northeastern University. We could walk to campus or nearby restaurants. There is a subway stop just 5 minutes away. This also made it very easy to get there from the airport. ”
“Great stay! Location, location, location!! Perfect for everything we wanted to do and within walking distance to everything. Wonderful little restaurants on same street. Will definitely stay here again when we visit Boston. ”
“Great stay! Location, location, location!! Perfect for everything we wanted to do and within walking distance to everything. Wonderful little restaurants on same street. Will definitely stay here again when we visit Boston. ”
“I had asked to see photos of the property after I reserved it since there were no pictures of Suite 11 available, but unfortunately I never received them. The photos that were on the website also didn’t seem to accurately reflect the room. The suite was incredibly small, which ultimately wasn’t a huge issue, but it would have been nice to know ahead of time.
We were also initially given the wrong code to access our room, though this was resolved quickly with a phone call.
The AC/heating unit……
“I had asked to see photos of the property after I reserved it since there were no pictures of Suite 11 available, but unfortunately I never received them. The photos that were on the website also didn’t seem to accurately reflect the room. The suite was incredibly small, which ultimately wasn’t a huge issue, but it would have been nice to know ahead of time.
We were also initially given the wrong code to access our room, though this was resolved quickly with a phone call.
The AC/heating unit……
“The location is impossible to improve on. 3.5 blocks to TD Garden, the grocery store, and the metro. Several restaurants and coffee shops within walking distance. Our only downer was missing out on our last day of sightseeing due to inclement weather. The house was totally updated with excellent heating and appliances but the second floor tub/shower is awkward getting into and out of, especially for elderly. We used it to avoid the additional stairs to the master suite, but some handholds would……
“The location is impossible to improve on. 3.5 blocks to TD Garden, the grocery store, and the metro. Several restaurants and coffee shops within walking distance. Our only downer was missing out on our last day of sightseeing due to inclement weather. The house was totally updated with excellent heating and appliances but the second floor tub/shower is awkward getting into and out of, especially for elderly. We used it to avoid the additional stairs to the master suite, but some handholds would……
“Check-in was easy and as directed. It was great to have a parking space out back. I wish I had known that it was easier to get into the basement apartment from the back parking lot, rather than bringing everything in from the front door. It is a basement apartment with no outside light. Ceiling lights don’t work so you get the light from floor lamps. We were able to check in an hour early, but it was on a whim that I tried since I had emailed, messaged and tried calling the host multiple times……
“Check-in was easy and as directed. It was great to have a parking space out back. I wish I had known that it was easier to get into the basement apartment from the back parking lot, rather than bringing everything in from the front door. It is a basement apartment with no outside light. Ceiling lights don’t work so you get the light from floor lamps. We were able to check in an hour early, but it was on a whim that I tried since I had emailed, messaged and tried calling the host multiple times……
“Did not advertise 6 flights of stairs to get to the room. No elevator, I'm 74 years old ! Provided necessary info just hours before my flight. No tissues, blanket, instructions on how to operate TV. Would not stay again,”
“Did not advertise 6 flights of stairs to get to the room. No elevator, I'm 74 years old ! Provided necessary info just hours before my flight. No tissues, blanket, instructions on how to operate TV. Would not stay again,”
"I haven't used anything since checking in. The bathtub is clogged and infested with mosquitoes. The windowsills and tables in the room are dusty, as if no one has stayed and hasn't cleaned them in ages. The refrigerator also doesn't work. After reporting the situation, we were told we would get a full refund. However, a month has passed and I haven't received one. I contacted the hotel, and they said they'd already processed the refund and told me to check with my bank. I went to the bank and asked the manager to check, but they also said there was no refund. I think this hotel is deceptive. If I had a five-star review, I wouldn't give it a single star. It's terrible. If there was a complaint number, I would definitely file a complaint with this hotel, not just the Hilton. It's worse than an average hotel. It's ridiculous."