Very rude staff, hotel cleaning did not clean the rooms properly, and there was kids banging on our doors then running away. I called the reception regarding this issue and they did absolutely nothing I left 2 days early because I was unable to get any sleep, I was treated poorly by the staff (Yildiray was the receptionist who was very rude), and the rooms were not cleaned properly
amu
於 2024 年 4 月住了 7 晚
10/10 優異
Desmond
多人同遊
2024年4月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
On arrival I was greeted by the Manager Mr Orcun who had a very hospitable approach.
During my stay it was busy which shows that there’s a lot of excellent qualities within the service presentation.
Breakfast is excellent and there’s staff willing to serve you until it’s time to leave the food hall. You can even have your your eggs done to your liking etc. Food is nice and fresh also the area always clean. That’s more than 6 stars in my book.
My check out time would have been too early due to a late flight departure. After speaking with Guest Relation Manager Ms Tamara and Mr Burpham who is an interpreter on site. Together with my 4 friends, our hotel bookings extended at no extra cost. No stress and only happiness 👍😊
What an excellent service. 5 stars is not enough and I wish them all the best.
I will return very soon 👍 and already recommend this quality to many friends.
Desmond
於 2024 年 4 月住了 3 晚
4/10 欠佳
Ismael
2024年4月9日
讚好:整潔度
不滿:職員與服務和住宿狀況
Ismael
於 2024 年 4 月住了 4 晚
10/10 優異
Hüseyin
家人同遊, 親子同遊
2024年3月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
👍
Hüseyin
於 2024 年 3 月住了 1 晚
10/10 優異
Sofia
家人同遊, 親子同遊, 伴侶同遊
2024年3月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Personalen vänlig, god mat
Sofia
於 2024 年 2 月住了 9 晚
10/10 優異
Myrna
家人同遊
2024年2月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Had great time, beautiful place, very friendly people and food was absolutely delicious. It’s a walking distance from The Land of Legends.
Just be aware that the water park and transfer to the beach are both seasonal and were both closed
Myrna
於 2024 年 2 月住了 5 晚
8/10 不錯
Claes
伴侶同遊
2024年2月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stort rum dåligt med möbler
Claes
於 2024 年 2 月住了 1 晚
10/10 優異
Kadir (Moenchengladbach)
家人同遊
2022年9月26日
讚好:整潔度、職員與服務和住宿狀況
Çok memnun kaldım.. tüm çalışanlardan yemeklerden ve otelin temizliğinden.. süpersiniz 👍