Deluxe Panoramic King Bed, Sea View | 高級寢具、迷你吧、房內夾萬、遮光窗簾/窗簾

安塔利亞里科斯市中心 - 傳說王國酒店 - 全包式 的評價

5 out of 5
安塔利亞里科斯市中心 - 傳說王國酒店 - 全包式
Sakip Sabanci Boulevard, Konyaalti Beach, Antalya, Antalya

評價

8.4

很好

10 分評分,優異;806 則評價中有 408 則" "
8 分評分,不錯;806 則評價中有 230 則" "
6 分評分,一般;806 則評價中有 89 則" "
4 分評分,欠佳;806 則評價中有 51 則" "
2 分評分,很差;806 則評價中有 28 則" "

8.6/10 

整潔度

8.4/10 

職員與服務

8.6/10 

設施服務

8.4/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

JI

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
适合度假
酒店早餐非常丰盛,不过不是那么适合中国人口味。房间都有阳台,可以看到部分地中海景色。酒店后门出去,顺着台阶5分钟可以下到海边。不过海滩都是卵石,非常咯脚。但地中海海水很清澈,也很平静。酒店后门出去左转走到安塔利亚博物馆不到10分钟。那里有有轨电车可以坐到安塔利亚老城。整体而言想住的舒适可以选择这家酒店,想逛景点还是靠老城更近些比较好。

8/10 不錯

HSIAOCHEN (taiwan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
nice hotel with seaview balcony
very nice hotel, i have a nice balcony with seaview which i can enjoy drinks.

8/10 不錯

peng (湖南)

讚好:整潔度、住宿狀況和客房舒適度
餐食不好
早餐还行,自助晚餐很差

10/10 優異

Natalya

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Die atemberaubende Aussicht auf das Meer und die Bergen, hervorragendes Essen, privater Strand
於 2024 年 4 月住了 4 晚
CRM Departman 於 2024年4月29日的回應
Sehr geehrte Frau Natalya,Wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Rixos Downtown Antalya - The Land Of Legends Access. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen

10/10 優異

Aiqaa-Nur

讚好:整潔度和職員與服務
於 2024 年 4 月住了 5 晚
CRM Departman 於 2024年4月23日的回應
Dear Aiqaa-Nur ,Thank you for choosing the Rixos Downtown Antalya Hotel during your recent stay in our magical city.We are delighted that you enjoyed your time with us and that you made the most of the hotel facilities. Your comments and compliments have been shared with the hotel team members who look forward to welcome you again.Kind Regards ,

10/10 優異

Inga

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It’s best hotel ever! Everyone provides excellent service , food is top class! You have everything in this hotel! Wow! Definitely will come back!
於 2024 年 3 月住了 8 晚
CRM Departman 於 2024年4月7日的回應
Dear Inga,Thank you for taking the time to share an online review of our hotel following your recent stay at Rixos Downtown Antalya Hotel.We are delighted that you enjoyed your time with us and that you made the most of the hotel facilities. Your comments and compliments have been shared with the hotel team members who look forward to welcome you again.We hope that we will have the opportunity to welcome you at Rixos Downtown Antalya and make you feel the best Rixos Moments again as soon as possible!Kind Regards,

10/10 優異

Sener

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Alles bestens, wir besuchen jedes Jahr dieses Hotel mindestens einmal für eine Woche und fühlen uns sehr wohl dabei.
於 2024 年 3 月住了 7 晚
CRM Departman 於 2024年3月20日的回應
Lieber Sener,Vielen Dank, dass Sie sich bei Ihrem letzten Aufenthalt in unserer magischen Stadt für das Rixos Downtown Antalya Hotel entschieden haben.Wir freuen uns, dass Sie Ihre Zeit bei uns genossen haben und die Hoteleinrichtungen optimal genutzt haben. Ihre Kommentare und Komplimente wurden an das Hotelteam weitergeleitet, das sich darauf freut, Sie wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüße,

6/10 一般

Tanveer

家人同遊
讚好:職員與服務、設施服務和住宿狀況
不滿:整潔度
On Arrival we were welcomed by a huge cockroach in the bathroom sitting on the wall Infront of the bathroom mirror This was a room with a disabled bathroom I had booked for my father. there was a constant smell of sewage and damp coming from the bathroom drains. The cleaning was superficial the smell remained throughout the duration of the stay. We had booked breakfast on our last day before check out but the staff advised we leave early to catch our plane from Antalya airport. The staff could have ordered us a regular taxi but instead advised on the ental car service costing us 65 Euros We left at 6.30am as this was the time given to us by the transfer service ( breakfast was at 7am) I asked the staff if we could get some snacks as mum is diabetic and needs to eat something before taking her medication before we leave we had already paid for the morning breakfast which we couldn't have because we were advised to leave early at 6.30 am The staff said no snacks could be made up Our journey took 30 mins to Antalya airport and we were early waiting around in the airport for an hour and a half before our flight I wish the staff could have advised us better and not rushed us to check out so early My parents could have had breakfast before taking the medicine We later learned a local taxi would have charged us 20 Euros maximum to get to the airport but the hotel rental car service charged us 65 Euros
於 2024 年 3 月住了 4 晚
CRM Departman 於 2024年3月12日的回應
Dear Tanveer,First of all, thank you for choosing Rixos Downtown Antalya for your last stay and for taking the time to leave your valuable feedback on Expedia. The feedback we receive from our valued guests is the key that takes us to the guest satisfaction.We would like to emphasize the importance of "trustworthiness" in the hospitality sector. As a Rixos brand, we have worked hard to maintain the highest level of trust between our guests and all our locations. Transfer requests are handled by BQ Luxury Travel located within our hotel.BQ Luxury Travel Service company, providing our guests with easy, comfortable, and fast transportation options. We are sorry if we were unable to meet your expectations in this regard. Please accept our apologies for any inconvenience. We are trying our best to ensure that our guests receive the best service. That's why our Holiday Assistants are in touch with you during your stay. If you had informed them about the problems you experienced during your stay, they would do their best to ensure your satisfaction. If our guests depart early, we will prepare a lunch box for them to pick up at check-out time, as long as they offer prior notice. However, you did not inform your holiday assistants about lunchbox request.We sincerely apologize for the inconvenience caused by the presence of cockroach in your room upon check-in. We would like to inform you that we prioritize the comfort of our guests. As part of our dedication to your well-being, please rest assured that our rooms are regularly disinfected to provide a pleasant stay for you. However, given that our hotel is located in nature, we may rarely encounter those kind situations beyond our control. We'd want to let you know that by reporting the problem with us, we were able to take prompt action and conduct additional disinfection in addition to regular treatment. For your satisfaction, your Holiday Assistants kindly offered a room change to you but since you didn' wanted to change the room, the necessary arrangements has been done in your room.We appreciate you sharing your concerns, and we hope you will give us the opportunity to provide you with better service in the near future.Best regards,

8/10 不錯

Sheena

於 2024 年 3 月住了 4 晚
CRM Departman 於 2024年3月29日的回應
Dear Sheena ,Thank you for choosing the Rixos Downtown Antalya Hotel during your recent stay in our magical city.We are delighted that you enjoyed your time with us and that you made the most of the hotel facilities. Our hotel team members look forward to welcome you again.Kind Regards ,

8/10 不錯

Zareen

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff and service is amazing. Rooms and bathrooms need upgrading. Food in the restaurants definitely need a change. Its not very tasty. Other than that its a good hotel.
於 2024 年 2 月住了 9 晚
CRM Departman 於 2024年3月8日的回應
Dear Zareen,First of all, we are very happy to be a part of your visit in Antalya. Thank you very much for sharing your feedback with us.We are very glad to hear that you experienced our hotel very well and that you were satisfied with our facilities. We are honored that our teammates were able to take care of you within the Rixos hospitality. Our main restaurant "Panoramic" provides our guests with a huge selection of dishes to suit every taste. Each day of the week has a dinner theme (Monday - international food, Tuesday - meat day, Wednesday - Seafood, Thursday - local cuisine, Friday - Turkish cuisine, Saturday - Italian cuisine, Sunday - Mediterranean cuisine). Also in the restaurant you will always find vegetarian dishes and Indian dishes. We would like to note that all dishes are prepared and served by our experienced chefs also our Indıan chef put so much attentıon for ıt. Our professional team of chefs strives to leave a mark on our guests' holiday memories with a variety of flavors, and always strives to develop new flavors with great care Appreciated for your comments, your precious review has already been shared with the hotel management in order to encourage every staff and determine the aspects which we can develop thanks to your contributions. Rixos Downtown Antalya family is there for you to feel special and the best Rixos Moments to the depths, while enjoying the various facilities and easy access to attractions of the city. We hope that we will have the opportunity to welcome you at Rixos Downtown Antalya and make you feel the best Rixos Moments again as soon as possible! Kind Regards,

10/10 優異

Tatiana (LEIGH)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚
CRM Departman 於 2024年2月22日的回應
Dear Tatiana,Thank you for choosing the Rixos Downtown Antalya Hotel during your recent stay in our magical city.We are delighted that we managed to meet your expectations and will be pleased to share your rating with our team members. We look forward to welcoming you back soon!Kind Regards,

10/10 優異

Khaled Daoud

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 2 月住了 4 晚
CRM Departman 於 2024年3月20日的回應
Dear Khaled,Thank you for taking the time to share an online review of our hotel following your recent stay at Rixos Downtown Antalya Hotel. We are delighted that we managed to meet your expectations and will be pleased to share your rating with our team members. We will be much pleased to welcome you back when your travels take you to our end of the world again. Kind Regards,

10/10 優異

Onder

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Sehr freundliches Personal
於 2024 年 2 月住了 3 晚
CRM Departman 於 2024年2月12日的回應
Sehr geehrter Herr Onderwir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Rixos Downtown Antalya - The Land Of Legends Access.Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen.Mit herzlichen Grüßen

6/10 一般

Vanessa

伴侶同遊
讚好:整潔度、職員與服務和設施服務
My husband and I stayed here for a short weekend trip. Overall, we were happy with the value we got out of our stay. Food: while the food is all inclusive, because we stayed less than 5 nights no a la carte meals were included. We were both unimpressed with the quality of the food in the buffet dining area. None of it was particularly delicious or hot by the time we sat to eat. The random small section of Indian food was actually the best food we tried. The dessert was also pretty good. Friday night was "Turkish" and it was some of the worst Turkish food I've had while living in Turkey, so that was pretty disappointing. Saturday night was "Italian" and we were surprised by the lack of actual Italian food...it was mostly random meats and potato dishes. The pasta bar didn't have any meat options to add to the pasta--only pasta, sauce, and veggies. Food Service: The service in the main dining area was great. Our waiters were very kind and attentive to our drink needs. There are a handful of areas in the dining room that require someone being attentive to prepare something (e.g. omelette station, pasta station, ice cream service) and I found that there wasn't always someone "manning the station." When there was, there was typically a long line. Coffee: We took advantage of the Starbucks service outside by the pool--not a full Starbucks menu but a decent selection of drinks. Land of Legends was small but fun. We used our tickets/shuttle on checkout day
於 2024 年 2 月住了 2 晚
CRM Departman 於 2024年2月8日的回應
Dear Vanessa,Thank you for choosing the Rixos Downtown Antalya Hotel during your recent stay in our magical city.Let us thank you for such a high rating of our hotel. We hope that we managed to earn your loyalty.We will definitely share your comments with our colleagues; they will be very pleased to hear your opinion about their work.We also appreciate that you let us know what prevented you from fully enjoying our hotel's services. We are sincerely upset that some aspects of your stay with us caused you distress.Please be assured that your comments have been conveyed to the general manager of the hotel and will be taken into account.We look forward to your return to Rixos Downtown Antalya.Kind Regards ,

10/10 優異

HAKKI VAKUR

於 2024 年 1 月住了 5 晚
CRM Departman 於 2024年2月3日的回應
Sayın Hakkı Vakur,Rixos Downtown Antalya - The Land Of Legends Access ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır.Hizmetlerimiz ile ilgili güzel değerlendirmenizi, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir.Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz.Saygılarımızla,

10/10 優異

RÜSTEM

家人同遊
讚好:職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚
CRM Departman 於 2024年1月30日的回應
Değerli Rüstem,Yorumlarınız ve yüksek derecelendirmeniz için teşekkür ederiz.Otelimizi çok iyi deneyimlediğinizi, tüm olanaklarımızı gözlemlediğinizi ve gayet memnun kaldığınızı görmek gerçekten mutluluk verici.Bir sonraki konaklamanızda sunduğumuz tüm hizmetlerin sizi aynı ölçüde etkileyeceğinden emin olarak geri dönüşünüzü sabırsızlıkla beklediğimizi belirtmek isteriz.Saygılarımızla,

10/10 優異

Hakan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚
CRM Departman 於 2024年1月28日的回應
Sayın Hakan Bey,Rixos Downtown Antalya Hotel ’i tercih ettiğiniz ve zaman ayırarak bizleri değerlendirdiğiniz için çok teşekkür ederiz.Otelimizde ağırladığımız her misafirimiz bizler için eşsizdir ve her zaman en yüksek kalitede tutmaya çalıştığımız hizmet standartlarımızı misafirlerimizi memnun edebilmek için daimi olarak geliştirmeye önem veririz.En kısa zamanda sizi ve değerli ailenizi otelimiz Rixos Downtown Antalya’da ağırlayabilmek dileğiyle!Saygılarımızla,

10/10 優異

Ulas

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Kışın Antalya
Oteldeki havuzun sıcaklığı gayet iyi ayrıca asansörle inip Konyaaltı plajında yürüyüş yapabilirsiniz veya oteldeki bisikletlerle gezebilirsiniz guest relations ise sürekli WhatsApp'tan iletişim kurabilirsiniz mükemmel bir kış tatili.
於 2024 年 1 月住了 5 晚
Guest Relations 於 2024年1月21日的回應
Değerli Ulaş,Yorumlarınız ve yüksek derecelendirmeniz için teşekkür ederiz.Otelimizi çok iyi deneyimlediğinizi, tüm olanaklarımızı gözlemlediğinizi ve gayet memnun kaldığınızı görmek gerçekten mutluluk verici.Bir sonraki konaklamanızda sunduğumuz tüm hizmetlerin sizi aynı ölçüde etkileyeceğinden emin olarak geri dönüşünüzü sabırsızlıkla beklediğimizi belirtmek isteriz.Saygılarımızla,

10/10 優異

Faruk

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 5 晚
CRM Departman 於 2024年1月19日的回應
Sayın Faruk AtayRixos Downtown Antalya - The Land Of Legends Access ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır.Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir.Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz.Saygılarımızla,

8/10 不錯

Jie

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
HI, here Mrs. Schneebeli: I booked 3 rooms from Jan. 7 to Jan. 14. and we left today your hotel. my son, who stayed in the room 679, forgot his toothbrust with the etui philip brand, a brand new one. could you pls. ask the hotel to send us? of course we will pay the post fee. Address: Familie Schneebeli, Kirchstrasse 64, 8807 Freienbach, Switzerland. Thank you in advance. Mrs. Schneebeli
於 2024 年 1 月住了 7 晚
CRM Departman 於 2024年1月15日的回應
Dear Jie,Thank you for taking the time to share an online review of our hotel following your recent stay at Rixos Downtown Antalya Hotel.We hope you had a nice stay and were satisfied with our hotel.Thank you for contacting us. We see that you have found your toothbrush based on your feedback via Whatsapp.We look forward to hopefully welcoming your return in the near future!Kind Regards,

6/10 一般

Selen

家人同遊
不滿:整潔度
Yemekler cok siradan hatta vasat, sunum kotu, kahvaltida sunulan peynirler bile gelisi guzel kesilmis, kullanilan malzeme siradan ornegin sucuk midemi yakti cok kotudu, salonda cok kedi var, saraplar kotuye yakin markalar, odalar konforlu, lokasyon cok iyi, calisanlar gayet guleryuzlu ve yardimsever
於 2023 年 12 月住了 2 晚
CRM Departman 於 2024年1月9日的回應
Sayın Selen Celer, Öncelikle Antalya gezinizde Rixos Downtown Antalya otelimizi tercih ettiğiniz ve detaylı geri bildirimde bulunduğunuz için çok teşekkür ederiz. Misafirlerimizden gelen olumlu veya olumsuz tüm geri bildirimleri önemsiyoruz. Her misafirimizin benzersiz olduğunu bilerek, onları otelimizden unutulmaz anılarla uğurlamak en önemli önceliklerimizden biridir. Otelimizin birçok kedinin yaşadığı bir park içerisinde yer aldığına dikkatinizi çekmek isteriz. Şehir belediyesi onları takip ediyor; Muhtemelen onlar için kedi evleri yaptıklarını ve onları sürekli beslediklerini fark etmişsinizdir. Tabii ki kediler otelimizin alanına meraktan giriyor. Hijyen standartları nedeniyle hayvanların yemek alanına girmesi elbette yasaktır. Bu konuda ekibimizin gerekli önlemleri aldığını bilmenizi isteriz. Otelimizde gurme yemekler hazırlamak için her zaman yemeklerin kalitesine dikkat ediyor ve en iyi ürünleri tedarik ediyoruz. Bu konuda beklentilerinizi karşılayamadığımız için üzgünüz. Hizmet kalitemizi sürekli iyileştirmeye çalıştığımız için yorumlarınız bizim için çok önemlidir. Ana restoranımız "Panoramik" misafirlerimize her damak zevkine uygun çok çeşitli yemek seçenekleri sunmaktadır. Haftanın her günü bir akşam yemeği teması vardır (Pazartesi - dünya mutfağı, Salı - et günü, Çarşamba - Deniz ürünleri, Perşembe - yerel mutfak, Cuma - Türk mutfağı, Cumartesi - İtalyan mutfağı, Pazar - Akdeniz mutfağı). Tüm yemeklerin deneyimli şeflerimiz tarafından hazırlanıp servis edildiğini ve şeflerimizin buna çok önem verdiğini belirtmek isteriz. Profesyonel şeflerden oluşan ekibimiz, farklı lezzetlerle misafirlerimizin tatil anılarında iz bırakmaya çalışıyor ve her zaman büyük bir titizlikle yeni tatlar geliştirmeye çalışıyor. Otelimizde yaşadığınız herhangi bir olumsuz deneyimi misafir ilişkileri ekibimizle paylaşmanız durumunda ekibimiz en iyi hizmeti almanızı sağlamak için her zaman hazırdır. Endişelerinizi paylaştığınız için teşekkür ederiz ve yakın gelecekte size daha iyi hizmet verme fırsatını bize vereceğinizi umuyoruz. Saygılarımızla,

8/10 不錯

Muzaffer

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 4 晚
CRM Departman 於 2024年1月7日的回應
Dear Muzaffer,Thank you for choosing the Rixos Downtown Antalya Hotel during your recent stay in our magical city.We are delighted that you enjoyed your time with us and that you made the most of the hotel facilities. Your comments and compliments have been shared with the hotel team members who look forward to welcome you again.Kind Regards ,

10/10 優異

Lorraine

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful experience at Christmas
於 2023 年 12 月住了 3 晚
CRM Departman 於 2023年12月28日的回應
Dear Lorraine We were so proud and delighted to hear that you enjoyed our hotel, and thank you for leaving a feedback through your vacation at our hotel Rixos Downtown Antalya. We are very glad to hear that you experienced our hotel very well and that you were satisfied with all our facilities. Appreciated for your comments, your precious review has already been shared with the hotel management in order to encourage every staff and determine the aspects which we can develop thanks to your contributions. Rixos Downtown Antalya family is there for you to feel special and the best Rixos Moments to the depths, while enjoying the various facilities and easy access to attractions of the city. We hope that we will have the opportunity to welcome you at Rixos Downtown Antalya and make you feel the best Rixos Moments again as soon as possible! Kind Regards,

10/10 優異

Erdal

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
CRM Departman 於 2023年12月28日的回應
Sayın misafirimiz,Öncelikle Antalya ziyaretinizde Rixos Downtown Antalya'yı konaklama tercihiniz olarak seçtiğiniz ve tatil anılarınızla ilgili geri bildirimde bulunduğunuz için çok teşekkür ederiz. Güzel yorumunuzla, amacımıza ulaşmak için seçtiğimiz hizmet kalitemizi onaylamanız bizleri gurulandırmıştır. Misafir memnuniyetini ilke edinmiş Rixos ekibi olarak, misafirlerimizi memnun uğurlamış olduğumuzu duymak ve görmek bizleri ziyadesiyle motive etmektedir. En kısa zamanda sizi ve değerli ailenizi otelimiz Rixos Downtown Antalya’da ağırlayabilmek dileğiyle!Saygılarımızla,

8/10 不錯

Bülent

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ferah ama eski odalar
於 2023 年 12 月住了 3 晚
Guest Relations Team 於 2023年12月25日的回應
Değerli Bülent ,Yorumlarınız ve yüksek derecelendirmeniz için teşekkür ederiz.Otelimizi çok iyi deneyimlediğinizi, tüm olanaklarımızı gözlemlediğinizi ve gayet memnun kaldığınızı görmek gerçekten mutluluk verici.Şu anda otelimizde yenileme çalışmaları yaptığımızı ancak otelin 12 ay açık olması nedeniyle yenileme çalışmalarının istediğimiz kadar hızlı gerçekleşmediğini belirtmek isteriz.Bir sonraki konaklamanızda sunduğumuz tüm hizmetlerin sizi aynı ölçüde etkileyeceğinden emin olarak geri dönüşünüzü sabırsızlıkla beklediğimizi belirtmek isteriz.Saygılarımızla,

10/10 優異

Murat

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
CRM Depatrman 於 2023年12月25日的回應
Değerli Murat ,Yorumlarınız ve yüksek derecelendirmeniz için teşekkür ederiz.Otelimizi çok iyi deneyimlediğinizi, tüm olanaklarımızı gözlemlediğinizi ve gayet memnun kaldığınızı görmek gerçekten mutluluk verici.Bir sonraki konaklamanızda sunduğumuz tüm hizmetlerin sizi aynı ölçüde etkileyeceğinden emin olarak geri dönüşünüzü sabırsızlıkla beklediğimizi belirtmek isteriz.Saygılarımızla,

10/10 優異

Alaa aldin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful 2 days
Amazing
於 2023 年 12 月住了 2 晚
CRM Depatrman 於 2023年12月24日的回應
Dear Alla Aldin ,First of all, we are very pleased to be your accommodation choice for your Antalya trip. Located in the heart of the city of Antalya, our hotel aims to provide its guests with unforgettable Rixos moments with its all-inclusive concept and different facilities in the center of the city.We attach great importance to the evaluations of our guests regarding their accommodation, and we are moving towards our future goals in line with your evaluations. Therefore, we thank you very much for your detailed feedback. We are very glad to hear that we were able to make you feel the Rixos hospitality to the full during your stay. Together with our professional team members, we continue to develop and work to provide the best service to our guests.We would like you to remember that we will be pleasure to welcome you again in our hotel in order to experience the Rixos hospitality in the best way with new experiences.Kind Regards

10/10 優異

Farhana

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
CRM Depatrman 於 2023年12月22日的回應
Dear Farhana,Thank you for choosing the Rixos Downtown Antalya Hotel during your recent stay in our magical city.We are delighted that you enjoyed your time with us and that you made the most of the hotel facilities.We hope that we will have the opportunity to welcome you at Rixos Downtown Antalya and make you feel the best Rixos Moments again as soon as possible!Kind Regards ,

10/10 優異

Priyanka

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Das Hotel ist einfach nur wundervoll. Alles war top der Service, die Umgebung, das Essen. Wenn wir das nächstes mal nach Antalya fliegen, wird es definitiv Rixos Downtown 👍
於 2023 年 12 月住了 6 晚
CRM Depatrman 於 2023年12月20日的回應
Lieber Gast Priyanka,wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Rixos Downtown Antalya - The Land Of Legends Access.Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen.Mit herzlichen Grüßen

10/10 優異

Mehmet

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
CRM Depatrman 於 2023年12月15日的回應
Değerli Mehmet ,Yorumlarınız ve yüksek derecelendirmeniz için teşekkür ederiz.Otelimizi çok iyi deneyimlediğinizi, tüm olanaklarımızı gözlemlediğinizi ve gayet memnun kaldığınızı görmek gerçekten mutluluk verici.Bir sonraki konaklamanızda sunduğumuz tüm hizmetlerin sizi aynı ölçüde etkileyeceğinden emin olarak geri dönüşünüzü sabırsızlıkla beklediğimizi belirtmek isteriz.Saygılarımızla,

6/10 一般

Hasan

讚好:整潔度
於 2023 年 11 月住了 10 晚
CRM Departman 於 2023年12月18日的回應
Değerli misafirimiz Hasan Bey,Öncelikle son Antalya seyahatinizde otelimiz Rixos Downtown Antalya'yı tercih ettiğiniz ve zaman ayırıp geri bildiriminizi yazdığınız için çok teşekkür ederiz. Görüşleriniz bizim için son derece değerlidir ve karşılaştığımız zorlukları daha iyi anlamamıza ve iş gelişimimizi planlamamıza yardımcı olmada önemli bir rol oynamaktadır. Olumlu ya da olumsuz, hizmetlerimizi onların ihtiyaçlarına göre daha iyi uyarlamamıza olanak tanıdığı için misafirlerimizden gelen her türlü geri bildirimi memnuniyetle karşılıyoruz. Konaklamanız sırasında tatil asistanlık hizmeti aldığınızı ve asistanlarınıza her şeyin yolunda olduğunu söylediğinizi görüyoruz. Konaklamanız boyunca herhangi bir şikayet ve önerinizin olmamasından dolayı size yardımcı olamadığımız için üzgünüz. Hangi konularda memnun kalmadığınızı ve eksik hissettiğiniz detayları bizimle paylaşırsanız çok minnettar oluruz. Otelimize kabul ettiğimiz her misafir bizim için eşsizdir ve misafirlerimizin memnuniyetini sağlamak için her zaman en üst düzeyde tutmaya çalıştığımız hizmet standartlarımızı sürekli iyileştirmeye büyük önem veriyoruz. Gelişimimize yaptığınız katkılardan dolayı tekrar teşekkür ederiz.Saygılarımızla,

6/10 一般

Nassri

於 2023 年 12 月住了 2 晚
CRM Depatrman 於 2023年12月9日的回應
Dear Nassri,Thank you for taking the time to tell us about your experience at Rixos Downtown Antalya. We are very upset that your experience did not meet your expectations.Whether positive or negative, we welcome any feedback from our guests as it allows us to better tailor our services to their needs. We would be grateful if you would share your complaints and concerns during your stay with our guest relations team so that we can work together to resolve the issues and make your stay more enjoyable.In the near future, we hope that you will give us the opportunity to provide you with better service.Kind regards ,

10/10 優異

Erdal

於 2023 年 12 月住了 2 晚
CRM Depatrman 於 2023年12月8日的回應
Dear Erdal,Thank you for choosing the Rixos Downtown Antalya Hotel during your recent stay in our magical city.We are honored that our teammates were able to take care of you within the Turkish hospitality.We hope that we will have the opportunity to welcome you at Rixos Downtown Antalya and make you feel the best Rixos Moments again as soon as possible!Kind Regards,

10/10 優異

Boris

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent food, service, and location.
於 2023 年 11 月住了 8 晚
CRM Depatrman 於 2023年12月7日的回應
Dear Boris ,First of all, we are very pleased to be your accommodation choice for your Antalya trip. Located in the heart of the city of Antalya, our hotel aims to provide its guests with unforgettable Rixos moments with its all-inclusive concept and different facilities in the center of the city.We attach great importance to the evaluations of our guests regarding their accommodation, and we are moving towards our future goals in line with your evaluations. Therefore, we thank you very much for your detailed feedback. We are very glad to hear that we were able to make you feel the Rixos hospitality to the full during your stay. Together with our professional team members, we continue to develop and work to provide the best service to our guests.We would like you to remember that we will be pleasure to welcome you again in our hotel in order to experience the Rixos hospitality in the best way with new experiences.Kind Regards ,

10/10 優異

Deniz bilge beten

於 2023 年 8 月住了 2 晚
CRM Departman 於 2023年12月20日的回應
Değerli Deniz ,Yorumlarınız ve yüksek derecelendirmeniz için teşekkür ederiz.Otelimizi çok iyi deneyimlediğinizi, tüm olanaklarımızı gözlemlediğinizi ve gayet memnun kaldığınızı görmek gerçekten mutluluk verici.Bir sonraki konaklamanızda sunduğumuz tüm hizmetlerin sizi aynı ölçüde etkileyeceğinden emin olarak geri dönüşünüzü sabırsızlıkla beklediğimizi belirtmek isteriz.Saygılarımızla,

10/10 優異

Shekhar

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We stayed here for 6 nights and I must say Rixos downtown we are coming again to stay next time we come antalya! Staff is super amazing needless to say, they doing their jobs with so much passion, everything is just so good about this hotel, its very vibey nice looking hotel definitely one of its kind. I can say alot here but won’t bore it anymore. Just stay here and you would love it. Special thanks to Abdulateef for the support and assistance at all times.
於 2023 年 11 月住了 6 晚
CRM Depatrman 於 2023年11月28日的回應
Dear Shekhar Thank you for choosing the Rixos Downtown Antalya Hotel during your recent stay in our magical city.It is always a pleasure to receive positive feedback and We will be delighted to share your kind comments and compliments with all our colleagues.We hope that we will have the opportunity to welcome you at Rixos Downtown Antalya and make you feel the best Rixos Moments again as soon as possible!Kind Regards

10/10 優異

Gamze

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 11 月住了 3 晚
CRM Depatrman 於 2023年12月14日的回應
Değerli Gamze ,Yorumlarınız ve yüksek derecelendirmeniz için teşekkür ederiz.Otelimizi çok iyi deneyimlediğinizi, tüm olanaklarımızı gözlemlediğinizi ve gayet memnun kaldığınızı görmek gerçekten mutluluk verici.Bir sonraki konaklamanızda sunduğumuz tüm hizmetlerin sizi aynı ölçüde etkileyeceğinden emin olarak geri dönüşünüzü sabırsızlıkla beklediğimizi belirtmek isteriz.Saygılarımızla,

10/10 優異

Ali

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I enjoyed my trip, and a special thanks to Darin for making it so delightful.
CRM Departman 於 2023年11月21日的回應
Dear Ali,Thank you for choosing the Rixos Downtown Antalya Hotel during your recent stay in our magical city.We appreciate you taking the time to review not only the property but the talent and charm of our amazing colleagues like Darin .We continue to work hard to deliver the best service in Antalya and it brings us great joy to know you felt that during your stay with us.We hope that we will have the opportunity to welcome you at Rixos Downtown Antalya and make you feel the best Rixos Moments again as soon as possible!Kind Regards ,

10/10 優異

Yavuz Han

讚好:住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
CRM Departman 於 2023年11月20日的回應
Değerli Misafirimiz,Öncelikle Antalya ziyaretinizde Rixos Downtown Antalya'yı konaklama tercihiniz olarak seçtiğiniz için çok teşekkür ederiz.Her misafirimizin eşsiz olduğu bilinciyle onları otelimizden unutulmaz anılarla uğurlamak en önemli önceliklerimizden biridir. Rixos Downtown Antalya olarak beklentilerinizi karşılayan bir hizmet verebilmiş olmaktan ötürü büyük mutluluk duyuyoruz. Misafirlerimizin, markamıza karşı güvenlerini daimi kılmak adına, alanında uzmanlaşmış takım arkadaşlarımızla her geçen gün daha büyümekte ve sizlere en iyi deneyimi yaşatabilmek adına emek vermekteyiz. Bir sonraki konaklamanızda sunduğumuz tüm hizmetlerin sizi aynı ölçüde etkileyeceğinden emin olarak geri dönüşünüzü sabırsızlıkla beklediğimizi belirtmek isteriz.Saygılarımızla,

10/10 優異

Suzan

讚好:整潔度、職員與服務、設施服務和住宿狀況
Service in this hotel outstanding people are warm and very helpful lovely hotel and many beautiful walks stunning views honestly I be going back year after year . I am a solo traveller I felt as I been cared for by everyone. I recommend the Turkish bath soo good . Please go and visit this hotel I highly recommend
於 2023 年 11 月住了 8 晚
CRM Depatrman 於 2023年11月18日的回應
Dear Suzan ,Thank you for choosing the Rixos Downtown Antalya Hotel during your recent stay in our magical city.We are honored that our teammates were able to take care of you within the Turkish hospitality. Appreciated for your compliments, your precious review has already been shared with the hotel management in order to encourage every staff and determine the aspects which we can develop thanks to your contributions. Rixos Downtown Antalya family is there for you to feel special and the best Rixos Moments to the depths, while enjoying the various facilities and easy access to attractions of the city. We hope that we will have the opportunity to welcome you at Rixos Downtown Antalya and make you feel the best Rixos Moments again as soon as possible!Kind Regards ,

10/10 優異

ERSIN

商務旅客
讚好:整潔度、職員與服務和客房舒適度
於 2023 年 11 月住了 2 晚
CRM Depatrman 於 2023年11月18日的回應
Değerli misafirimiz Ersin,Rixos Downtown Antalya Hotel ’i tercih ettiğiniz ve zaman ayırarak bizleri değerlendirdiğiniz için çok teşekkür ederiz.Otelimizden memnun kaldığınızı görmek gerçekten mutluluk verici. En kısa zamanda sizi ve değerli ailenizi otelimiz Rixos Downtown Antalya’da ağırlayabilmek dileğiyle!Saygılarımızla,

10/10 優異

Frederic

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
CRM Depatrman 於 2023年11月12日的回應
Dear Frederic ,Thank you for choosing the Rixos Downtown Antalya Hotel during your recent stay in our magical city.We are delighted that you enjoyed your time with us and that you made the most of the hotel facilities. Your comments and compliments have been shared with the hotel team members who look forward to welcome you again.Kind Regards ,

10/10 優異

Samson

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had an amazing time during our stay. i think it was an exceptional stay. The kids were so entertained during our entire stay. Land of the legends access was just the icing on the cake.
CRM Depatrman 於 2023年11月11日的回應
Dear Samson ,Thank you for choosing the Rixos Downtown Antalya Hotel during your recent stay in our magical city.We are delighted that you enjoyed your time with us and that you made the most of the hotel facilities. Your comments and compliments have been shared with the hotel team members who look forward to welcome you again.Kind Regards ,

10/10 優異

Edil

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 7 晚
CRM Depatrman 於 2023年11月10日的回應
Değerli misafirimiz,Öncelikle Antalya ziyaretinizde Rixos Downtown Antalya'yı konaklama tercihiniz olarak seçtiğiniz ve tatil anılarınızla ilgili geri bildirimde bulunduğunuz için çok teşekkür ederiz. Konaklamanızın keyifli geçmesinin bizleri çok mutlu ettiğini belirtmek isterizTesisimizin ve verdiğimiz hizmetlerin beklentilerinizi karşılamış olduğunu duyduğumuz için çok mutluyuz. Antalya ziyaretinizde yeniden tercihiniz olmayı ve sizleri yine aynı memnuniyetle ağırlamayı dileriz. Saygılarımızla,

10/10 優異

Aleksei

於 2023 年 11 月住了 4 晚
CRM Depatrman 於 2023年11月10日的回應
Dear Aleksei,Thank you for choosing the Rixos Downtown Antalya Hotel during your recent stay in our magical city.We are honored that our teammates were able to take care of you within the Turkish hospitality. Appreciated for your compliments, your precious review has already been shared with the hotel management in order to encourage every staff and determine the aspects which we can develop thanks to your contributions. Rixos Downtown Antalya family is there for you to feel special and the best Rixos Moments to the depths, while enjoying the various facilities and easy access to attractions of the city. We hope to have the pleasure of welcoming your return to Rixos Downtown Antalya in the near future.Kind Regards

10/10 優異

KEIKO

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 3 晚
CRM Depatrman 於 2023年11月7日的回應
Dear KEIKO ,Thank you for choosing the Rixos Downtown Antalya Hotel during your recent stay in our magical city.We are delighted that you enjoyed your time with us and that you made the most of the hotel facilities. Your comments have been shared with the hotel team members who look forward to welcome you again.We hope that we will have the opportunity to welcome you at Rixos Downtown Antalya and make you feel the best Rixos Moments again as soon as possible!Kind Regards ,

4/10 欠佳

Vedat

讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
Never again
Great staff, very helpful and friendly. Food was ok but not the finest. The room is very very old, not a 5 star at all, the carpet is dirty and smelly. Room cleaning is terrible, cleaner just come in for 3 mins job then left. Overall, never come back again.
於 2023 年 10 月住了 5 晚
Guest Relations Team 於 2023年10月25日的回應
Dear Vedat ,Thank you for taking the time to tell us about your experience at Rixos Downtown Antalya. We are very upset that your experience did not meet your expectations.Whether positive or negative, we welcome any feedback from our guests as it allows us to better tailor our services to their needs. We would like to remind you that our hotel is international and we care about all our guests equally.We would be grateful if you would share your complaints and concerns during your stay with our guest relations team so that we can work together to resolve the issues and make your stay more enjoyable.In the near future, we hope that you will give us the opportunity to provide you with better service.Kind regards ,

8/10 不錯

TIFFANY

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel. Great for peaceful getaway. Staff so warm and helpful.
於 2023 年 10 月住了 6 晚
CRM Depatrman 於 2023年10月17日的回應
Dear Tiffany ,First of all, we are very pleased to be your accommodation choice for your Antalya trip. Located in the heart of the city of Antalya, our hotel aims to provide its guests with unforgettable Rixos moments with its all-inclusive concept and different facilities in the center of the city.We attach great importance to the evaluations of our guests regarding their accommodation, and we are moving towards our future goals in line with your evaluations. Therefore, we thank you very much for your detailed feedback. We are very glad to hear that we were able to make you feel the Rixos hospitality to the full during your stay. Together with our professional team members, we continue to develop and work to provide the best service to our guests.We would like you to remember that we will be pleasure to welcome you again in our hotel in order to experience the Rixos hospitality in the best way with new experiences.Kind Regards ,

8/10 不錯

Alain ramon

讚好:整潔度、職員與服務和住宿狀況
Is good
於 2023 年 9 月住了 3 晚
CRM Depatrman 於 2023年9月29日的回應
Dear Alain Ramon ,Thank you for taking the time to share an online review of our hotel following your recent stay at Rixos Downtown Antalya Hotel.We are delighted that you enjoyed your time with us and that you made the most of the hotel facilities. Your comments and compliments have been shared with the hotel team members who look forward to welcome you again.Kind Regards ,

8/10 不錯

Bünyamin

於 2023 年 9 月住了 4 晚
CRM Depatrman 於 2023年10月17日的回應
Dear Bünyamin ,Thank you for choosing the Rixos Downtown Antalya Hotel during your recent stay in our magical city.We are delighted that you enjoyed your time with us and that you made the most of the hotel facilities. Your comments and compliments have been shared with the hotel team members who look forward to welcome you again.Kind Regards ,