外部細節

歐馬瑪酒店的評價

4 out of 5
歐馬瑪酒店
Via Torino 14, Aosta

評價

9.2

卓越

10 分評分,優異;152 則評價中有 99 則" "
8 分評分,不錯;152 則評價中有 47 則" "
6 分評分,一般;152 則評價中有 3 則" "
4 分評分,欠佳;152 則評價中有 3 則" "
2 分評分,很差;152 則評價中有 0 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

8.6/10 

設施服務

9.4/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

Maurizio La

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Consiglio questa struttura
於 2024 年 3 月住了 3 晚

8/10 不錯

Thais

讚好:職員與服務、住宿狀況和客房舒適度
Bom hotel em Aosta
O hotel é muito bem localizado na cidade, muito perto do centro histórico. O staff da recepcão muito gentil e profissional, destaco Nora, que ajudou com muitas indicações de passeio e restaurantes. No entanto, o café da manhã com pouco cuidado, baixa reposição dos produtos e que não valorizavam na culinária local ( não se pode considerar adequado para um hotel 4 estrelas).
於 2024 年 2 月住了 3 晚

10/10 優異

Alison

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Absolutely lovely hotel in the centre of Aosta
The hotel was a delight, gorgeous decor, friendly helpful staff, free water, gym and washing facilities and really close to the train station and bus station. A really comfortable stay. I would definitely stay again!
於 2024 年 2 月住了 2 晚

10/10 優異

Roberto

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Il soggiorno e' stato piacevole,la struttura ha un design molto allegro,le camere sono comfortevoli,ottima anche l'idea di mettere dei dispenser di acqua lungo i corridoi. Sala colazione pulita e spaziosa,sedie comode. Vicino al centro di Aosta,punto di partenza ideale per visitare la valle,la citta' o prendere la cabinovia per Pila. E' stato il mio secondo soggiorno in questo Hotel in 2 anni e quando potro' ci tornero' sicuramente
於 2024 年 1 月住了 3 晚

10/10 優異

Joan lykke

於 2024 年 1 月住了 1 晚

10/10 優異

Marco

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Sehr freundlich und angenehm
於 2023 年 12 月住了 1 晚

8/10 不錯

CHIARA (SAN ZENO NAVIGLIO)

家人同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
ambiente molto bello e tutti molto cortesi. sinceramente da un hotel che accetta cani non ci si aspetta che non possano entrare nella sala colazione. i cani che hanno padroni intelligenti sanno come e quando possono dare problemi agli altri commensali. sicuramente sapendolo dall'inizio l'abbiamo accettato e ci siamo turnati per fare colazione. se avessi dovuto fermarmi più di una notte non l'avrei scelto.
於 2023 年 12 月住了 1 晚

8/10 不錯

Jose Ramon

於 2023 年 12 月住了 1 晚

10/10 優異

Walter

讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel molto accogliente e ben arredato. Si trova parcheggio facilmente ed è allo stesso tempo molto vicino al centro.
於 2023 年 11 月住了 2 晚

8/10 不錯

Ines

讚好:整潔度、住宿狀況和客房舒適度
Il personale è stato molto gentile e disponibile, l'albergo bello e ben posizionato in centro città. Ritorneremo sicuramente.
於 2023 年 10 月住了 1 晚

10/10 優異

Lisa

讚好:整潔度、住宿狀況和客房舒適度
Choose this hotel for your stay in Aosta
Wonderful hotel! So close to historic part of the city. Room a nice size, bed comfortable, hot shower and above all, the staff is welcoming, helpful and great to talk with. We loved everything about Omama
於 2023 年 10 月住了 1 晚

10/10 優異

Deborah

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 3 晚

10/10 優異

Patrick

於 2023 年 9 月住了 1 晚

10/10 優異

Ray

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 3 晚

10/10 優異

Bengt

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚

10/10 優異

Shannon

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Best hotel
Best hotel stay of my present trip! I especially appreciated the hotpot with coffee & tea, efficient AC, and even a top sheet. Conveniently close to the bus / train stations, and old town with Roman ruins. Good breakfast.
於 2023 年 9 月住了 2 晚

8/10 不錯

David (Vesenaz)

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Très bon établissement proche du centre ville
於 2023 年 9 月住了 1 晚

10/10 優異

Alexander

於 2023 年 9 月住了 1 晚

10/10 優異

Ida

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚

10/10 優異

STEFANO

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Ottimo albergo. Personale gentilissimo e professionale
於 2023 年 8 月住了 1 晚

10/10 優異

Massimo

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing
Very clean and comfortable
於 2023 年 8 月住了 1 晚

10/10 優異

Laurence

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚

10/10 優異

Juerg

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
+Sehr gute Lage +Sehr freundliches und hilfsbereites Personal +Saubere und neue Zimmer +Parkplatz gegen Gebühr -Klimaanlage funktionierte kaum respektive war nicht sehr effektiv
於 2023 年 8 月住了 1 晚

10/10 優異

Patricia (Mukilteo)

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 2 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚

10/10 優異

Stephan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚

8/10 不錯

giuseppina

於 2023 年 7 月住了 1 晚

10/10 優異

Michael

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Such a cute hotel. Aesthetically pleasing everywhere. Staff very helpful. We were so grateful for air conditioning, even the somewhat limited Euro version (gets cooler, but not a lot cooler). What they've done to make this a pretty, nice hotel is especially impressive if you look at the other (non-hotel) parts of the building. Rough looking. But don't be deterred. Would absolutely stay here 10 times out of 10. Town is also very surprising. Walk the block up the hill to the old center, with extensive Roman remnants. Every turn a surprise. Nice restaurants. The restaurant across the rear parking lot is VERY unassuming but superb. And ask for the house digestifs after.

10/10 優異

Avraham (Tel Mond)

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Clean big room with air condition just 5 min. walking distance from all restaurants and shopping in old city. Easy Street parking.
於 2023 年 7 月住了 4 晚

8/10 不錯

Joachim

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Sehr schön ausgestattet, williges und kompetentes Personal. Die Umgebung ist leider weniger hübsch, und es gibt nur wenige Tiefgaragenparkplätze, die offenbar lang im Voraus vergeben sind. Der öffentliche Parkplatz hinter und vor dem Hotel kostet reichlich Gebühren, und wenn man sein Auto an den Markttagen Dienstag und Samstag bzw am Reinigungstag auf den vorderen Parkplätzen stehen lässt, wird man gnadenlos abgeschleppt.
於 2023 年 7 月住了 8 晚

10/10 優異

Antonella

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Loved it!
Great hotel , love the decor and the bed is very comfy ! Breakfast also very nice and friendly atmosphere
於 2023 年 7 月住了 1 晚

10/10 優異

Sandra

家人同遊
Cute the decoration Clean Very kind the employees
於 2023 年 6 月住了 1 晚

10/10 優異

Sarah

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
This is a little gem 5 star customer service. Really helpful staff, very attentive and knowledgeable. Room very clean and well appointed. Good location and secure parking
於 2023 年 6 月住了 1 晚

10/10 優異

Stephen (Avon Lake)

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Clean , enjoyable, polite staff and hotel
於 2023 年 6 月住了 2 晚

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務和客房舒適度
Colazione costosa!
La colazione dovrebbe essere incluso nel soggiorno, il prezzo della colazione è esagerato!
於 2023 年 6 月住了 1 晚

10/10 優異

giampiero

多人同遊
讚好:整潔度、職員與服務和住宿狀況
tutto perfetto, dalle camere alla gentilezza e disponibilità del personale
於 2023 年 6 月住了 1 晚

8/10 不錯

Laurent

於 2023 年 5 月住了 1 晚

10/10 優異

Grant

伴侶同遊
讚好:職員與服務和住宿狀況
Lovely mountain views and close to Roman ruins. Nice neat hotel with funky design and good staff.
於 2023 年 5 月住了 1 晚

10/10 優異

Antonella

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
great stay !
Everything about our stay was excellent ! very clean and nice room , great breakfast , central location , friendly staff
於 2023 年 5 月住了 1 晚

10/10 優異

Katia

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The hotel was situated near the centre of the town. Far enough from street noise. Lots of parking options. Very clean , large rooms. Breakfast was good. Coffee shop next door as well.
於 2023 年 5 月住了 2 晚

10/10 優異

Sheri (St. Catharines)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff are exceptionally helpful and friendly and our room was ready early. The hotel is very close to the main stations (bus & train), great shopping and restaurants. The decor is very eclectic and inspiring and I'd stay here again.
於 2023 年 5 月住了 1 晚

10/10 優異

Diego

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚
Ambra - Front Office 於 2023年4月26日的回應
Grazie Diego,un caro saluto da tutto lo Staff Omama

8/10 不錯

Fernanda

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚
Ambra - Front Office 於 2023年4月26日的回應
Grazie Fernanda per essere stat nostra ospite.Un caro saluto da tutto lo Staff Omama

10/10 優異

Pierre-Jean

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent hotel
Hotel qui coche toutes les cases du très bon hotel. FrontOffice accueillant et efficient, déco soigné, propre, précis dans les détails. Un excellent choix.
於 2023 年 4 月住了 1 晚
Ambra - Front Office 於 2023年4月26日的回應
Cher M. Pierre-Jean,merci pour avoir choisi notre Omama Hotel pour votre séjour à Aoste, et surtot merci pour votre commentaire très apprécié.Salutations cordiales de la part de tout le Staff Omama

10/10 優異

Elisa

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Bello e comodo!
Hotel pulitissimo, con camera e bagni spaziosi, arredato con gusto e colore. Vicino al centro.
於 2023 年 4 月住了 1 晚
Ambra - Front Office 於 2023年4月9日的回應
Gentilissima Elisa,la ringraziamo per aver scelto il nostro Omama Hotel per il suo soggiorno nella nostra bella città di Aosta.La ringraziamo inoltre per averci dedicato del tempo nel lasciarci questa recensione. L’opinione dei nostri ospiti è molto importante per noi e ci aiuta a crescere sempre. Siamo lieti che il suo soggiorno presso il nostro Omama Hotel sia stato piacevole e che sia rimasta soddisfatta dai nostri servizi. Speriamo dunque possa tornare a trovarci presto! Un caloroso saluto da tutto lo Staff dell’Omama Hotel

10/10 優異

Simon

於 2023 年 3 月住了 1 晚
Ambra - Front Office 於 2023年4月9日的回應
Dear Simon,thank you for choosing us during your stay here in Aosta.We are glad to know that you enjoyed your stay at our Omama Hotel, and you were satisfied with our facilities. We hope we can soon welcome you back in Aosta! Warm greetings from all the Omama Staff

10/10 優異

Timothy (Chico)

家人同遊
讚好:整潔度、職員與服務和住宿狀況
This was my first stop on my first trip to Italy and this was the PERFECT place to ease me into it (I don’t speak a word of Italian). The front desk staff was exceptional, the breakfast was everything I needed, and the location can’t be beat. Close enough to everything that nothing was more than a couple minute walk, but far away from riff raff that it was dead silent at night. Clean room, comfortable everything, great stay. I can’t wait to come back!
於 2023 年 3 月住了 1 晚
Ambra 於 2023年3月26日的回應
Dear Timothy,thank you for taking the time to write this review for us. We are glad that you enjoyed your stay at our Omama Hotel, and you were satisfied with our facilities. Your opinion is very important for us and helps us to grow up. We hope we can soon welcome you back in Aosta! Warm greetings from all the Omama Staff

10/10 優異

Edoardo

家人同遊
讚好:整潔度、職員與服務和住宿狀況
L'hotel perfetto per sfruttare al massimo tutto quello che Aosta ha da offrire!
於 2023 年 3 月住了 1 晚
Ambra 於 2023年3月26日的回應
Gentile Edoardo, la ringraziamo per averci dedicato del tempo nel lasciarci questa recensione. Siamo lieti che il suo soggiorno presso il nostro Omama Hotel sia stato piacevole e che sia rimasto soddisfatto dai nostri servizi. La sua opinione è molto importante per noi e ci aiuta a crescere. Speriamo possa tornare a trovarci presto! Un caloroso saluto da tutto lo Staff dell’Omama Hotel

4/10 欠佳

Miki

商務旅客
不滿:整潔度、職員與服務和住宿狀況
Not a 4star hotel, just a youth hostel
No es un hotel, es un hostel This is not a 4* hotel, maybe a Hostel, but never a hotel. If it were an hostel, I'm ok, but quite expensive for being an hostel. Breakfast, is a kidding, low low quality, choices and 14 euros! They are overdue by far. There are plenty other options in Aosta, so go out of one if you don't want to stay in a youth hostel. (If the price is lower than 50 euros, then is just ok, but for more than this, believe me, go away.
於 2023 年 3 月住了 1 晚
Omama Hotel Staff 於 2023年4月3日的回應
Dear Mr. Miki,thank you for taking the valuable time to write this review. When our guests' opinions are expressed objectively and honestly, we take them into high consideration because they help us to improve our service.By reading your review we fear that you did not fully understand the concept and essence of our Omama Hotel, which is precisely intended to differentiate itself from traditional hotel formats by offering innovative services and a unique ambience.Omama Hotel is a 4-stars hotel that opened in the summer of 2019 and was completely renovated. We made a significant effort to offer our guests comfortable rooms and environments, furnished with the highest quality materials, and decorated with the artistic creativity of Chicco Margaroli, one of the most important artists in Aosta Valley.We are sorry that even our breakfast service was not to your liking. We already offer a varied assortment of sweet and savoury products in our buffet, but with your valuable suggestions we can surely make it even richer.We work daily with great passion to offer our guests a pleasant, peaceful, and positive environment. Their satisfaction and happiness are our greatest reward, as you can read from the various reviews. For this reason, we are sorry for the behaviour you engaged in during your stay, so disrespectful towards other guests, many of whom complained, and for our staff too. We truly believe that the fact you did not capture the spirit of our hotel should not have entitled you to raise your voice in the common areas nor to punch our poor elevator. Nevertheless, we thank you for the opportunity to share our hospitality philosophy and we send you warm greetings from Aosta! Omama Hotel Staff

10/10 優異

STEFANO

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Ottimo hotel, personale accogliente e preparato, ottimo design
於 2023 年 2 月住了 1 晚
Ambra 於 2023年3月26日的回應
Gentile Stefano, la ringraziamo per averci dedicato del tempo nel lasciarci questa recensione. Siamo lieti che il suo soggiorno presso il nostro Omama Hotel sia stato piacevole e che sia rimasto soddisfatto dei nostri servizi. La sua opinione è molto importante per noi e ci aiuta a crescere. Speriamo possa tornare a trovarci presto! Un caloroso saluto da tutto lo Staff dell’Omama Hotel