2/10 很差
Jaclyn
伴侶同遊
2024年4月15日
不滿:職員與服務和住宿狀況
Made reservations for King room- got a room with 2 doubles- hotel said that Expedia changed the room- not them… refused to give us a king room. It was late- so we stayed. The manager was wonderful- she compensated us for the issues caused by the men checking us in-( they did have a king available)- she didn’t understand why the staff changed it. I can’t say enough for the manager. She was mortified with the situation- and made things right for us.
Jaclyn
於 2024 年 4 月住了 1 晚