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Hotel Best Tenerife

4.0 star property
Travelers find paradise at this Tenerife hotel, where sun loungers surround the pool and the rooftop bar offers the perfect spot to plan daily adventures

Choose dates to view prices

Hotel Best Tenerife, near Siam Park, offers a peaceful getaway with a rooftop terrace and coffee shop. Guests can book spa treatments, dine at two restaurants, or relax poolside while kids enjoy the playground. Multilingual staff arranges tours, and WiFi keeps everyone connected.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is HK$1,433
HK$1,534 total
includes taxes & fees
24 May - 25 May
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from January to December
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Hotel Best Tenerife have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Best Tenerife?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Best Tenerife on 24 May 2026 start from HK$1,433, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Best Tenerife pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Best Tenerife?

Limited spots are available.

What time is check-in at Hotel Best Tenerife?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Best Tenerife?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Hotel Best Tenerife?

Some rate plans available at this hotel are all-inclusive.

Where is Hotel Best Tenerife located?

This family-friendly Arona hotel is located near the beach, within a 10-minute walk of Arona Pyramid and Playa de las Américas. Siam Park and Fañabé Beach are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.6

Cleanliness

8.6

Location

8.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 110 out of 307 reviews
Rating 8 - Good. 117 out of 307 reviews
Rating 6 - Okay. 53 out of 307 reviews
Rating 4 - Poor. 18 out of 307 reviews
Rating 2 - Terrible. 9 out of 307 reviews

Reviews

Verified

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
We normally stay at the Villa Cortes which is a 5 star hotel in Las Americas. We couldn’t get in so we found a deal here. The hotel is very basic and if you like luxury then this isn’t for you. It’s just a hotel for the masses. The room was spacious and the bathroom was nice, clean and modern and the 12pm check out time is very handy.
Stayed 7 nights in Mar 2026
Verified

4/10 Poor

Ali

No really good service TV is not working. Sink is blocked.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Laura-jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and location

Really happy with the service and entertainment, hotel was clean and nice decor. Really enjoyed our trip here!
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in the Best Tenerife 4 times and it is a perfect location. Pool Views are stunning.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in a good location the hotel itself had everything you needed and was of great standard facility wise help yourself to drinks instead of waiting was heaven
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great short trip

Lovely room and service for our two night stay.
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

Jason

Liked: Cleanliness, staff & service, amenities
A budget friendly hotel that offers clean rooms in a central location. Staff are friendly and welcoming.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

CONRAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter Sun!

A wonderful hotel in a perfect location with incredible staff.
Stayed 4 nights in Jan 2024
Verified

8/10 Good

Iain

Liked: Cleanliness, staff & service, amenities
Great hotel but rooms in need of an update and the rooftop terrace is awful. We paid for the superior room to gain access to the terrace, looked at it on day one and never visited it again! The main pool area and entertainment was top notch though! Food very repetitive but nice
Stayed 6 nights in Sep 2023
Verified

6/10 Okay

Vincent

Liked: Cleanliness
Disliked: Room comfort

No air con during a heatwave

The bedroom in the hotel was excellent and all the staff were very polite and friendly. All the communal areas including the Resturant, reception and piano bar had no air conditioning which during the heatwave was not good. The food in the restaurant was very average for a 4 star hotel.
Stayed 12 nights in Oct 2023
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned from staying here fully exclusive. The hotel and staff were excellent, my hotel room had a lot of issues like broken mirror, wood coming cupboard and the patio window had blown so couldn’t really see outside. It was clean though. The food wasn’t great, had difficulty getting something I liked for dinner. Snacks outside my pool were same everyday, burgers, pizza, hot dogs and chips. All drinks were non branded unless you paid extra on top even if all inclusive. Excellent location
Stayed 11 nights in Dec 2023
Verified

6/10 Okay

Kenneth

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Tired and needs a makeover in areas.

Hotel public areas are well appointed and cared for, foyer and dining area were fine. Our room had a huge patio and a nice big room. As you lived in the room during the week you noticed more and more. Mould in the shower never moved all week. The step out to the balcony was msg and had burst open as did the fridge cupboard. Carpets in the corridor well were worn. No mention when we booked that refurb work was going on in the hotel. Hopefully the start of a big freshen up.
Stayed 7 nights in Oct 2024
Verified

10/10 Excellent

JANETTE

Excellent
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Veselin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. The staff is very friendly especially the lifeguard on the kids pool.
Stayed 5 nights in Mar 2023
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this hotel. Clean, comfortable, friendly, good food, good location and just all round good vibe. We upgraded to a superior room with pool view which was definitely worth it.
Stayed 11 nights in Nov 2023
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location. Staff very friendly and helpful. Staff in restaurant in particular were very efficient.
Verified

8/10 Good

Rajeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff easy check in .Bed large and comfortable
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Flavia

Liked: Property conditions & facilities
Staff at front desk can be rude. Daily cleaning of room was poor. 1st room assigned to us was facing the rubbish bin collection point so balcony was unusable as it stunk of rubbish and wehn asked for room change staff rolled their eyes. Food choices were poor if you dont like sea food.
Stayed 7 nights in Jul 2025
Verified

6/10 Okay

Elaine

Liked: Staff & service
Disliked: Cleanliness
The first room we were put in was terrible the smell of sewer they tried to cover up with air fresher after 2 days of that I complained so they moved us to another room which was 100 times better!
Stayed 9 nights in Aug 2022
Verified

10/10 Excellent

Adeel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel so glad we picked it!

We have just come back from our trip to tenerife and it was fantastic. We were looking at a few hotels and we are so glad we chose this one. The location is fantastic, a few minutes away from the beach, it has a supermarket next door and we did not need to use a taxi or car to go anywhere as all the main spots such as las americas, los cristianos, adeje were all in walking distance. The staff at the hotel were very accommodating and helpful. The hotel itself has a large pool for adults and kids, a nice lounge for sitting, a kids area on the ground floor, a restaurant and a buffet. The only part I would criticise are the lifts, they take forever to come down and although there are 3 lifts they are quite small so if you are on the first or second floor its much faster to just take the stairs. Overall it was a great stay, the rooms were lovely and clean, very spacious with a lovely balcony, we were worried about noise levels but did not have an issue. Cant wait to come again and stay here! Fab!
Lovely stroll from the hotel
Hot drinks from the bar
Hotel at night
Balcony view
Stayed 4 nights in Feb 2023
Verified

6/10 Okay

karen

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel is in a great location & has really good staff. It’s tired but clean. Rooms really require an upgrade & in my option don’t rate 4*. The sealant round the bath was black, tiles broken & re fixed badly, mirror water damaged, furniture worn & damaged through time as they look like they’ve not attention for at least 15 years. With this said we didn’t spend a lot of time in the room. Bed had good mattress & shower was good which is most important to us. Food: we were HB. There’s an AI option and because of this the food isn’t the best or worst we’ve had so we switched dinner for lunch and ate out most evenings as we don’t like busy AI restaurants where each of us take different time picking food & some have finished eating before one of us even sit down! Pool: it’s fine but very cold! very strict about kids toys. There a waist deep pool which kids can use balls & sinkers but the deeper pool this isn’t allowed. No floats allowed in any of the pools. I wish they would remove towels left unattended before 10am. I hate having to follow suit with others & have towels down by 7.30am to guarantee a sun bed for the day. Many other Spanish hotels do this & it works well. Reception tell you when you check in so no issues & those who still reserve quickly realise their towels are gone! Entertainment: pretty dire to be honest but typical of an AI hotel. A naff English woman singing, crap karaoke….we didn’t bother going any other nights 🙈🙉
Stayed 10 nights in Apr 2023
Verified

10/10 Excellent

christophe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très belle expérience dans cet hôtel. On s’y sent tout de suite à l’aise grâce à une équipe souriante et attentive. La chambre était impeccable et le cadre agréable.
Stayed 7 nights in Mar 2026
Verified

6/10 Okay

Alexander

Liked: Cleanliness, staff & service, amenities
Bra läge och trevlig personal, men hotellet i sig har sett sina bästa dagar. Frukosten är bra och fräsch, middagen lite ensidig och trist trots olika tema olika dagar av veckan. Skicket på hotellet är inte det bästa, även om det var rent och bra städat. Bra poolområde och plus för den uppvärmda poolen.
Stayed 9 nights in Jan 2026
Verified

6/10 Okay

Emma

Jag kan skriva en novell om allt negativt jag upplevde på detta hotell. Rummet var mörkt och saknade helkroppspegel, otroligt lyhört, hörde när grannarna gick på toaletten, sängarna var smutsiga och stenhårda, kallt på rummet, poolen var kanske 17-18 grader så gick inte att bada, maten var under all kritik- jag blev dessutom matförgiftad efter första lunchbuffén på hotellet. Finns mycket att önska även servicemässigt, städas dåligt vid poolområdet så det ligger muggar, plastglas osv överallt, personalen kändes trött och inte serviceminded. Nä jag önskar jag hade valt ett annat hotell!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schone kamers, lekker eten, lieve mensen
Stayed 7 nights in Dec 2025