6/10 一般
Vincent
与家人及幼儿出行
2025 年 9 月 4 日
满意：员工和服务
不满意：服务设施，清洁度
Stayed at the Arona location and first night was a nightmare, it was very hot and humid at the room and both ceiling fans were not working. They do provide a portable aircon but that's at 60 euros per week. An engineer did come that evening and helped fix both which made the stay a little more bearable.
There were many little ants crawling around the kitchen area as well as the table which was not great, there must be a nest that is overlooked.
The pool was great, just a shame far too many people selfishly "reserve" the lounges to then go disappear for hours before using them. Our little one was given a ribbon to use the water park at Santiago 3 which was great.
Vincent
2025 年 8 月入住 8 晚
