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隆湖酒店的評價

3 out of 5
隆湖酒店
Main Road, Argyll & Bute, Arrochar, Scotland

評價

6.2
10 分評分，優異；341 則評價中有 50 則" "
8 分評分，不錯；341 則評價中有 93 則" "
6 分評分，一般；341 則評價中有 87 則" "
4 分評分，欠佳；341 則評價中有 55 則" "
2 分評分，很差；341 則評價中有 56 則" "

6.6/10 

整潔度

7.0/10 

職員與服務

6.0/10 

設施服務

5.8/10 

住宿狀況

5.8/10 

環保程度

評價

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
great
great
於 2018 年 6 月住了 1 晚

6/10 一般

kyungyoun

伴侶同遊, 商務旅客
讚好：職員與服務
화장실 소음이 너무 심하고 미로라서 객실 찾기가 힘들어요
於 2024 年 5 月住了 1 晚

10/10 優異

Jordan

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 4 晚

8/10 不錯

May

讚好：整潔度
於 2024 年 5 月住了 1 晚

8/10 不錯

Michele

伴侶同遊
讚好：整潔度和職員與服務
Last minute deal , firstly the food is good staff are fantastic bar person working really hard his name was mario he's was always pleasant even when people are rude , secondly our room had issue's not able to plug chargers in or hair straighteners because plug sockets are attached to the dresser i did speak to reception and they are going to sort this but the room was clean yes the carpets need changed but they where clean we would return
於 2024 年 3 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Loch Long Hotel 於 2024年1月29日的回應
Good evening,Thank you for your review we are delighted you enjoyed your stay and look forward to seeing you again

8/10 不錯

Stephen

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Needs a bit more work to rooms but rest is good enough
於 2023 年 11 月住了 1 晚

10/10 優異

Cat

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We booked a family room, 1 adult 3 kids and the dog. The room was cosy and clean and had everything we needed at a very reasonable price. We only really used the hotel as a base for walking. Hotel perfectly situated a short walk from the start of Beinn Narnain, Ben Ime and the Cobbler too. Staff were friendly and welcoming and there was a pool table to keep the kids entertained.
於 2023 年 10 月住了 2 晚

6/10 一般

Jacqueline

不滿：整潔度和職員與服務
於 2023 年 10 月住了 3 晚

4/10 欠佳

Harshal

讚好：住宿狀況
不滿：整潔度和職員與服務

6/10 一般

Richard

讚好：職員與服務
不滿：客房舒適度
於 2023 年 10 月住了 1 晚

8/10 不錯

真實旅客

不滿：住宿狀況和客房舒適度
Disappointed
For a ‘comfort room with Loch view’, it was very small and bed not comfortable at all. Very over priced. Looks great in photos and online but reality is very different. For something that showed so much promise, was a let down. Thankfully only there one night - any longer and would have left early.
於 2023 年 9 月住了 1 晚

10/10 優異

Jamie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚

8/10 不錯

Lothar

讚好：職員與服務
於 2023 年 9 月住了 2 晚

4/10 欠佳

Alistair

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2023 年 9 月住了 1 晚

6/10 一般

Anthony

於 2023 年 9 月住了 5 晚

8/10 不錯

Jim

不滿：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚

6/10 一般

Claire

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Ok. The staff are nice. Room is good except for the constant droning noise in the ceiling space that made it hard to get to sleep. The room and bathroom were clean but we did have to ask for toilet paper and teaspoons on arrival.The shower pressure is very weak. There is no wifi in rooms and this is something that should really be rectified if this hotel is serious about staying relevant as international travelers often rely on it. We didn't want to spend all our time in the lobby, especially as dogs are permitted on the seating and we got dog hair on our clothes. The breakfast was expensive at £12.50 so gave it a miss.
於 2023 年 9 月住了 2 晚

4/10 欠佳

Carole

伴侶同遊
不滿：職員與服務和設施服務
Reception personnel are not friendly or helpful and WiFi doesn’t work in rooms. The parking lot is so crowded and small it’s hard to fit even a compact car.
於 2023 年 9 月住了 1 晚

10/10 優異

Carol

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing view's, the best view from any hotel. Staff were welcoming and helpful
於 2023 年 9 月住了 3 晚

10/10 優異

Linda

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚

2/10 很差

Elizabeth

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Entered and left after seeing the room
We arrived around 5pm our room key couldn’t be found so we had a complimentary drink as we waited. The lounge area we sat in had a carpet which was full of pet hairs and looked dirty . The bedroom itself ,well the photos show what that was like . Toilet had a hair on the seat pan ,not very inviting . The bed although made looked like it had been done with the care of a prison warden having a bad day . We left the key with reception and left . We should have complained directly but just wanted to get out of the place as we now had a long 2.45 hour journey up to our friends in Loch Ness .This overnight stay was supposed to be a break in a long 8 hour journey . So I cannot recommend this hotel . Hotels .com couldn’t get hold of the reception when I complained so I was offered £25 credit voucher on a £84 room we left untouched .
於 2023 年 9 月住了 1 晚

4/10 欠佳

Philip

家人同遊
讚好：客房舒適度
Disappointing
First time in hotel for my boys. Looking forward to evening meal and buffet breakfast. There was a coach party also staying at same time. Restaurant full and only offered their set menu for evening meal. No sign of tables set up for breakfast in the morning. Few staff who seemed busy with coach party. In general coach party we’re given priority. Hard to find staff in the evening to even serve us a drink. We ate elsewhere and didn’t have breakfast. Very disappointing experience.
於 2023 年 8 月住了 1 晚

8/10 不錯

John

讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful video ews
於 2023 年 9 月住了 1 晚

4/10 欠佳

真實旅客

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
RUN, RUN AWAY
On arrival, the receptionist was disinterested and dismissive to the point of rudeness. The toilet in the room seemed to still have excrement on the side which we cleaned ourselves rather than engage the staff again. When I needed replacement batteries, I waited for 15 minutes at reception before anybody helped me. The bar had a singer in there with the amplifier set to maximum and was very loud in our room; when I told reception about it and asked how long it would go on for, I was told another 2 hours but no attempt was made to ask them to turn it down. Everything looks dated and tired and our family room was as far as you could get from the entrance and was accessed by many stairs both up and down. The view was the flooded flat roof of the dining room and the curtains on the window were too narrow to completely close; we had to use the bed runner to fill in the gap in the middle.
於 2023 年 8 月住了 1 晚

4/10 欠佳

Billie

於 2023 年 9 月住了 2 晚

8/10 不錯

Tracy

於 2023 年 9 月住了 1 晚

6/10 一般

Rebecca

於 2023 年 9 月住了 1 晚

10/10 優異

Michael

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚

2/10 很差

Marc

於 2023 年 8 月住了 1 晚

6/10 一般

Magdalena A

不滿：整潔度和職員與服務
於 2023 年 8 月住了 1 晚

4/10 欠佳

Craig

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Do not stay here
Filthy hotel. Awful service. Uncomfortable beds and noisy rooms
於 2023 年 8 月住了 2 晚

10/10 優異

robin

讚好：整潔度、職員與服務和住宿狀況
Great place to stay if visiting friends. Value for money.
於 2023 年 8 月住了 1 晚

6/10 一般

Andrew

讚好：整潔度、職員與服務和住宿狀況
Noise due to lift. Woken 3 times. Relocated.
於 2023 年 8 月住了 7 晚

6/10 一般

Steven

於 2023 年 8 月住了 1 晚

6/10 一般

Kathryn

不滿：住宿狀況
於 2023 年 8 月住了 1 晚

2/10 很差

Sharonalini

親子同遊
不滿：整潔度、設施服務和住宿狀況
The hotel was absolutely terrible. I think this place is not the best one for families I would say from my experience. No ventilation at all. We were soaking wet during the nights we stayed. To me it looked like a detention centre the way rooms are built. Hot tub was not available. They did not care to provide fans. I don’t have the opinion of providing less than 1 star for this hotel.
於 2023 年 8 月住了 2 晚

6/10 一般

jacklynne

於 2023 年 8 月住了 1 晚

8/10 不錯

Suraj

多人同遊
讚好：整潔度、職員與服務和客房舒適度
於 2023 年 8 月住了 1 晚

6/10 一般

thomas

寵物同遊
讚好：職員與服務
Very helpful staff,beautiful views
於 2023 年 8 月住了 1 晚

10/10 優異

Kirsty

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚

8/10 不錯

Fatima

家人同遊
讚好：整潔度和住宿狀況
Perfect place to enjoy the natur.
於 2023 年 8 月住了 3 晚

4/10 欠佳

Carolina

不滿：整潔度、設施服務和住宿狀況
El sitio mejoraría mucho su limpiaran a fondo Spbre todo era el polvo que se metia por la nariz.No lo recomendaria a nadie que tenga alergia al mismo.
於 2023 年 8 月住了 1 晚

8/10 不錯

Jess

讚好：職員與服務和住宿狀況
Booked a single room for one night staff were friendly and it was a fine place to stop.
於 2023 年 8 月住了 1 晚

2/10 很差

真實旅客

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Faulty Towers of LOCH LOMAN
Do not stay here, the pictures on website on not reality!!! The hotel was dirty, from Carpets to the rooms, I stayed for 3 nights and my room or towels not replenished or cleaned! Sevice was awful, staff more concerned with coach trips and not guests. The breakfast is far to expensive for what you get but expected it due to experience of my stay. Never stay here, shocking! such a shame as it is in beautiful part of the world.
於 2023 年 7 月住了 3 晚

8/10 不錯

Amber

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great overnight stay in hotel. Lovely view from window and entertainment on in the hotel. Shops/pubs/restaurants within walking distance
於 2023 年 7 月住了 1 晚

10/10 優異

Mark

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very good
Very good
於 2023 年 7 月住了 1 晚

2/10 很差

Irene

不滿：整潔度和住宿狀況
Single room was claustrophobic,pillows dirty,no kettle in room had to ask few times,very noisy especially outside i think i was above kitchen,also facing a wall at back of hotelI have stayed in a few budget hotels on my travels and have returned but not to this one.I am single female traveller told reception of my complaints but couldn’t care less.
於 2023 年 7 月住了 1 晚

8/10 不錯

Bruce

商務旅客, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
It was a decent enough stay for one night no frills just a standard hotel with good views if your lucky enough to get rooms.over looking the loch
於 2023 年 7 月住了 1 晚