The Inn on Biltmore Estate 的評價

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比爾特莫爾莊園旅館的評價

比爾特莫爾莊園旅館

1 Antler Hill Rd, Asheville, NC

9.6

完美

9.8/10

整潔度

9.6/10

職員與服務

9.4/10

設施服務

9.6/10

住宿狀況

9.2/10

環保程度

10/10 優異

Lee

2019年3月30日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2019 年 3 月住了 1 晚

Hotel Management 於 2019年3月30日的回應

Thank you for your kind review!

10/10 優異

Chandler

伴侶同遊

2024年5月1日

讚好：整潔度、職員與服務、設施服務和住宿狀況

One of the great destinations!

於 2024 年 4 月住了 1 晚

cbrookhouzen 於 2024年5月3日的回應

Thank you for your kind comment and staying at The Inn!

8/10 不錯

Jacqueline

伴侶同遊

2024年4月29日

讚好：整潔度、職員與服務、設施服務和住宿狀況

It is difficult to walk around the estate because there are very few trails or sidewalks. The restaurant at The Inn was excellent for dinner but unable to handle the Sunday morning crowd. The room was nicely redone but quite pricy for an OK but not a Wow!

於 2024 年 4 月住了 1 晚

cbrookhouzen 於 2024年5月3日的回應

Thank you for your comments and staying at The Inn on Biltmore Estate!

10/10 優異

Jason

2024年4月26日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Nice

於 2024 年 4 月住了 1 晚

cbrookhouzen 於 2024年5月3日的回應

Thank you for your comment and staying with us at The Inn on Biltmore Estate.

10/10 優異

DANIEL (Milwaukee Wi)

2024年4月20日

讚好：整潔度、職員與服務和住宿狀況

於 2024 年 4 月住了 1 晚

cbrookhouzen 於 2024年4月23日的回應

Thank you for staying with us at The Inn on Biltmore Estate! We appreciate your kind review and hope we have the opportunity to see you again!

8/10 不錯

Jordan

伴侶同遊

2024年4月14日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Cool spot to stay.

於 2024 年 4 月住了 1 晚

Linda 於 2024年4月15日的回應

We are glad you enjoyed your stay with us and we look forward to host you again.

10/10 優異

Anita

伴侶同遊

2024年4月3日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Nice property with great views of the Smokey Mountains

於 2024 年 4 月住了 2 晚

Inn on Biltmore Estate 於 2024年4月4日的回應

Hello Anita, we are so happy that you enjoyed your stay. We cant wait to welcome you back again soon!

6/10 一般

kathy (Delray Beach)

家人同遊

2024年4月2日

讚好：整潔度

This property is under renovation. We were not given two rooms near each other-We were not even on the same floor. Very little effort on the part of the staff to welcome or provide service. Just an okay stay. Not memorable.

於 2024 年 3 月住了 2 晚

Inn on Biltmore Estate 於 2024年4月4日的回應

We are very sorry that your stay did not meet your standards. Even though we are under renovations we still uphold our 4 star standards. We do hope that you will give us another chance.

10/10 優異

Emilie

家人同遊

2024年4月2日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Enjoyed our experience!

於 2024 年 4 月住了 1 晚

Corey Brookhouzen 於 2024年4月2日的回應

Thank you for staying at The Inn on Biltmore Estate! We are excited that you enjoyed your experience!!!

10/10 優異

Taeran

2024年3月28日

讚好：整潔度、職員與服務和住宿狀況

於 2024 年 3 月住了 1 晚

Inn on Biltmore Estate 於 2024年3月29日的回應

Thank you for your stay Taeran. We hope to welcome you back soon.

10/10 優異

Lauren

多人同遊

2024年3月25日

讚好：整潔度、設施服務和住宿狀況

Beautiful Inn on the Biltmore estate property. Amazing costumer service. Food was excellent.

於 2024 年 3 月住了 2 晚

Amanda with the Inn on Biltmore Estate 於 2024年3月27日的回應

We are pleased to hear you enjoyed your stay at the Inn. We hope you made it home safely and that we see you again soon.

10/10 優異

Jonette

多人同遊

2024年3月25日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Gorgeous!!! Exceptional detail and service.

於 2024 年 3 月住了 2 晚

Amanda with the Inn on Biltmore Estate 於 2024年3月27日的回應

Your feedback means a lot to us. Thank you so much for your visit, we look forward to seeing you again soon.

10/10 優異

Donna

伴侶同遊

2024年3月23日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Such a wonderful resort!

於 2024 年 3 月住了 1 晚

Amanda with the Inn on Biltmore Estate 於 2024年3月24日的回應

Thank you so much for your feedback. We hope to see you soon Donna.

10/10 優異

Rick

家人同遊

2024年3月13日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Spectacular!!

於 2024 年 3 月住了 2 晚

Amanda with the Inn on Biltmore Estate 於 2024年3月13日的回應

Thank you so much for your feedback, and sounds like you had a wonderful stay. We hope to see you again soon!

10/10 優異

Dustin Shane (Chelsea)

2024年3月9日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The staff at this property were amazing. They are totally devoted to meeting each guest's needs and going above and beyond to make sure they meet those expectations. This is my new favorite property in America. I will be coming back here everytime I visit the area.

於 2024 年 3 月住了 1 晚

Amanda with the Inn on Biltmore Estate 於 2024年3月10日的回應

Thank you so much for the incredible comments. We look forward to hosting you again soon!

8/10 不錯

frances (Charlotte)

2024年3月6日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Great resort, hotel Has a nice atmosphere Great time of year to go March- very quiet Cool weather

於 2024 年 3 月住了 3 晚

Amanda with the Inn on Biltmore Estate 於 2024年3月10日的回應

We appreciate your feedback. Thank you for staying with us.

10/10 優異

Kurt

家人同遊

2024年3月3日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The Inn is exceptional!

於 2024 年 3 月住了 1 晚

Amanda with the Inn on Biltmore Estate 於 2024年3月10日的回應

We hope you had a wonderful visit with us. Thank you for your review.

10/10 優異

Nick

家人同遊

2024年2月25日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The excellent property and even better staff pampered us beyond belief. A special thanks to Julia and Don for getting us safely to all our excursions. Everyone from Valet to Front Desk to Concierge were knowledgeable and incredibly pleasant. Our first time to stay but it will become our new routine to visit. Thank you.

於 2024 年 2 月住了 3 晚

Amanda with the Inn on Biltmore Estate 於 2024年3月10日的回應

Thank you so much for your feedback. It sounds like you had a wonderful time and I'm so pleased it was here with us.

10/10 優異

jerrold

伴侶同遊

2024年2月18日

Fabulous stay

於 2024 年 2 月住了 3 晚

Amanda with the Inn on Biltmore Estate 於 2024年2月19日的回應

Thank you so much for your feedback!

10/10 優異

Marla

伴侶同遊

2024年2月5日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Excellent.

於 2024 年 2 月住了 1 晚

Amanda with the Inn on Biltmore Estate 於 2024年2月6日的回應

We appreciate your feedback and look forward to your next visit!

10/10 優異

Diana

多人同遊

2024年1月21日

讚好：整潔度、職員與服務、設施服務和住宿狀況

We checked in and immediately wished we were staying for more than one night. So, we decided to book a night at the hotel. The hotel was nice, but the Inn was just so much better. Everything was just lovely. The grounds were lovely, the house was so impressive, the Inn was luxurious. Unfortunately, there was a renovation mishap that closed the dining room when we were there, but they were very accommodating, even providing us with a light continental breakfast (which was the best I've ever had).

於 2024 年 1 月住了 1 晚

Amanda with the Inn on Biltmore Estate 於 2024年1月21日的回應

We are so pleased to hear about your experience and for staying with us during our renovation. Thank you for your review.

10/10 優異

Michael

2024年1月15日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2024 年 1 月住了 1 晚

Amanda with the Inn on Biltmore Estate 於 2024年1月16日的回應

We appreciate your review and are happy you've enjoyed your stay.

8/10 不錯

Sylvie

家人同遊

2024年1月6日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2024 年 1 月住了 4 晚

Amanda with the Inn on Biltmore Estate 於 2024年1月14日的回應

Thank you for your feedback!

10/10 優異

MARILYN

2023年12月27日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2023 年 12 月住了 1 晚

Amanda with the Inn on Biltmore Estate 於 2024年1月3日的回應

Thank you for your feedback.

10/10 優異

Lonell

2023年12月22日

於 2023 年 12 月住了 1 晚

Amanda with the Inn on Biltmore Estate 於 2024年1月14日的回應

Very happy you had a good time. Thank you for your review.

8/10 不錯

Phil

2023年12月21日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

The Inn at Biltmore Estate

The food was exceptional, the room was adequate. There was little closet space in the room and the room was very tight. We had a king room. The shower was tiny, barely room to raise your arms. We felt for the price of the room it fell short of expectations. The restaurants well exceeded expectations

於 2023 年 12 月住了 2 晚

Amanda with the Inn on Biltmore Estate 於 2023年12月24日的回應

Thank you for your feedback. We are pleased to hear of your dining experience and value your input about your room. We hope that, despite these challenges, you were able to find comfort during your stay.

8/10 不錯

Richard

伴侶同遊

2023年12月20日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Like staying on the Estate when we visit the house for Christmas. Don’t like the breakfast option at the inn. Too long of a wait, even though many tables were open. Also not a fan of the strict dress code at the restaurant at the Inn. They could make it a little less dressy but still prohibit jeans, tennis shoes, sandals, t-shirts, etc.

於 2023 年 12 月住了 1 晚

Amanda with the Inn on Biltmore Estate 於 2023年12月24日的回應

Thank you for your review, we will absolutely follow up with the corresponding departments to give this feedback. We hope you had a wonderful visit with us.

10/10 優異

Kelsey

多人同遊

2023年12月14日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2023 年 11 月住了 1 晚

Amanda with the Inn on Biltmore Estate 於 2023年12月16日的回應

Thank you so much for you feedback. I hope you had a wonderful visit with us.

6/10 一般

Rajia

2023年12月14日

於 2023 年 12 月住了 1 晚

Amanda with the Inn on Biltmore Estate 於 2023年12月16日的回應

Thank you for your feedback. I hope you had a nice stay with us.

10/10 優異

Michael

2023年12月7日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Biltmore

Great place to stay for touring Biltmore House & grounds.

於 2023 年 12 月住了 1 晚

Amanda with the Inn on Biltmore Estate 於 2023年12月9日的回應

We appreciate your feedback and are so happy you've had a wonderful visit with us. Thank you for your photo.

10/10 優異

Delynn

2023年11月28日

讚好：整潔度、職員與服務和住宿狀況

A bit pricey, but very luxurious!

於 2023 年 11 月住了 1 晚

Julia with The Inn on Biltmore 於 2023年11月29日的回應

Thank you for your feedback and we look forward to your next visit!

10/10 優異

Howard

家人同遊

2023年11月28日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Beautiful hotel and surroundings. Loved Biltmore ❣️

於 2023 年 11 月住了 2 晚

Amanda with the Inn on Biltmore Estate 於 2023年11月29日的回應

Thank you for your feedback. We are so glad you enjoyed your stay with us and look forward to having you back again.

10/10 優異

Katherine

2023年11月19日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Stunning setting & beautiful resort

Beautiful setting, very romantic getaway. I highly recommend. We can't wait to return.

於 2023 年 11 月住了 1 晚

Julia with The Inn on Biltmore 於 2023年11月19日的回應

We are so happy to hear you enjoyed. Thank you for the feedback and we look forward to your next visit!

10/10 優異

Jack

2023年11月16日

讚好：整潔度、職員與服務和住宿狀況

於 2023 年 11 月住了 1 晚

Amanda with the Inn on Biltmore Estate 於 2023年11月18日的回應

We appreciate your feedback, thank you!

8/10 不錯

Ruby

2023年11月12日

讚好：住宿狀況和客房舒適度

Checking in with Andy was great. Whoever did the turn down service must be in a hurry, leaving no face and hand towels for us to use. Stay here for the candlelight tour at the Biltmore house. Been there, done that and won’t go back

於 2023 年 11 月住了 1 晚

Alejandro 於 2023年11月13日的回應

Good afternoon Ruby,Thank you so much for choosing the Inn on Biltmore Estate for your travels, we are delighted to have had the chance to host you.I appreciate you taking the time to share your feedback about your visit and know that we will be forwarding that to the appropriate departments for review.Thank you again for choosing us and hope you have some very happy holidays!

10/10 優異

Jonathan and Angela

2023年11月9日

於 2023 年 11 月住了 1 晚

Amanda with the Inn on Biltmore Estate 於 2023年11月10日的回應

Thank you so much for your review. We look forward to hosting you again soon.

10/10 優異

Sue

伴侶同遊

2023年10月22日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Concierge was extremely helpful. On October 18th and 19th, we returned after a full day, around 3:00 pm. We were very tired. Our room had not been cleaned, and Housekeeping did not know who would clean our room. When I complained to the Front Desk, the person immediately took care of the situation. Our room was cleaned within 15-20 minutes! We were impressed with the quick service. If we requested anything, or there was a problem, either Concierge or the Front Desk helped with the situation. The fire alarm is definitely a concern. There was a fire alarm on Wed, 19 Oct, which we were unable to hear, when we were in our room. I am hard of hearing, so I did not hear the fire alarm. It was not a loud fire alarm. The fire alarm should be louder.

於 2023 年 10 月住了 4 晚

Alejandro 於 2023年10月23日的回應

Good evening Sue,Thank you so much for choosing the Inn on Biltmore Estate for your recent travels to Asheville, we are glad to hear you enjoyed your stay! We certainly appreciate you taking the time to share that additional feedback and will be sure to share it with our maintenance team so that it may be addressed for you and our future guests.I hope we have the opportunity to host you again soon, and thank you all so much again!

8/10 不錯

James

2023年10月20日

Staff very friendly and competent but the service was painfully slow both for food and drinks

於 2023 年 10 月住了 4 晚

Brandon B 於 2023年10月21日的回應

Thank you so much for your feedback and for staying with us! Our leadership team reviews all feedback and we are very grateful to hear yours. We will be working with our team to make improvements and we hope to see you back again soon!

10/10 優異

lara

2023年10月16日

讚好：整潔度、職員與服務和住宿狀況

於 2023 年 10 月住了 1 晚

Amanda, Inn on Biltmore Estate 於 2023年10月18日的回應

Thank you so much for your feedback and for being our guest. We look forward to welcoming you back at the Inn.

10/10 優異

James

伴侶同遊

2023年10月15日

讚好：整潔度、職員與服務和住宿狀況

Fire pits were great

於 2023 年 9 月住了 3 晚

Brandon B 於 2023年10月16日的回應

Thank you so much for staying with us! We hope to see you back soon!

10/10 優異

Robin

2023年10月5日

於 2023 年 10 月住了 2 晚

Brandon B 於 2023年10月6日的回應

Thank you so much for staying with us! We hope to see you back soon!

10/10 優異

ERMA

家人同遊

2023年10月3日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

The Inn on Biltmore and the other sites on the Estate are super fantastic! I have one concern which is a safety issue I encourage you to examine. The shower in Rm 369 allowed water to splatter onto the floor onto the tiles which did not readily show the puddling. I saw the water all over the floor after another member of my party had showered just in time to avoid a serious slip and fall. Please evaluate that situation…perhaps a longer shower curtain liner which actually contacts the shower floor might prevent enough splatter to avert a potentially serious injury. Best wishes, and I look forward to next year. Dr. Erma L. Freeman

於 2023 年 10 月住了 1 晚

Alejandro 於 2023年10月4日的回應

Good evening ERMA,Thank you for choosing the Inn on Biltmore Estate for your recent travels, and I am delighted to hear that you enjoyed your stay!Further, thank you for taking the time to share that invaluable feedback. We will be sure to share it with our engineers and maintenance team to ensure it is addressed promptly.We hope to have the opportunity to host you again soon and thank you again!Warm regards,Alejandro DuarteFront Office Manager

8/10 不錯

stuart

2023年9月27日

讚好：住宿狀況

於 2023 年 9 月住了 3 晚

Brandon B 於 2023年9月29日的回應

Thank you so much for your review! We hope to see you back again soon!

10/10 優異

Steve

2023年9月25日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2023 年 9 月住了 1 晚

Julia with The Inn on Biltmore 於 2023年9月25日的回應

We greatly appreciate the feedback!

10/10 優異

Steve

2023年9月25日

於 2023 年 9 月住了 1 晚

Amanda the Inn on Biltmore Estate 於 2023年9月27日的回應

We appreciate your feedback and look forward to your next visit!

10/10 優異

Jennie

2023年9月22日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Just the Best

Lovely anniversary trip. Can’t say enough for Biltmore Inn staff, amenities and food! Best dining room!

於 2023 年 9 月住了 2 晚

Brandon B 於 2023年9月24日的回應

Thank you so much for your review! We are delighted that you enjoyed the staff amenities and food. We hope to see you back again next year, if not sooner!

10/10 優異

Kevin

2023年9月5日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Absolutely amazing. The facility and staff were beyond all of our expectations.

於 2023 年 9 月住了 3 晚

Brandon B 於 2023年9月6日的回應

Thank you so much for your review! It means the world to us to know that you had an amazing time. Thank you so much for staying with us! We hope to see you back soon!

4/10 欠佳

sai charan

伴侶同遊

2023年9月3日

Not worth the price and no complimentary breakfast, super pricey for everything

於 2023 年 9 月住了 1 晚

Brandon B 於 2023年9月3日的回應

Thank you so much for your feedback. We want all guests to be able to enjoy their time with us, and want all guests to enjoy the Estate in its entirety. Please know our leadership team will be reviewing your feedback and we hope to see you again soon.

10/10 優異

Frank

2023年9月2日

讚好：整潔度、職員與服務和住宿狀況

A beautiful, well staffed, well appointed unique place.

於 2023 年 9 月住了 1 晚

Brandon B 於 2023年9月3日的回應

Thank you so much for your review! We are very proud of our staff and the unique beauty that we are able to provide. We hope to see you back soon!

10/10 優異

Mauro

家人同遊

2023年8月30日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Pleasant stay…super friendly and accommodating staff!

於 2023 年 8 月住了 6 晚

Campbell MacIntosh-Watson 於 2023年9月1日的回應

Thank you for your kind words! We're thrilled to hear you had a pleasant stay and enjoyed our friendly and accommodating staff.

登入預訂全球超過十萬間酒店即慳至少 10%

比爾特莫爾莊園旅館的評價

評價

完美

9.8/10

9.6/10

9.4/10

9.6/10

9.2/10

評價

10/10 優異

Lee

Lee

10/10 優異

Chandler

Chandler

8/10 不錯

Jacqueline

Jacqueline

10/10 優異

Jason

Jason

10/10 優異

DANIEL (Milwaukee Wi)

DANIEL

8/10 不錯

Jordan

Jordan

10/10 優異

Anita

Anita

6/10 一般

kathy (Delray Beach)

kathy

10/10 優異

Emilie

Emilie

10/10 優異

Taeran

Taeran

10/10 優異

Lauren

Lauren

10/10 優異

Jonette

Jonette

10/10 優異

Donna

Donna

10/10 優異

Rick

Rick

10/10 優異

Dustin Shane (Chelsea)

Dustin Shane

8/10 不錯

frances (Charlotte)

frances

10/10 優異

Kurt

Kurt

10/10 優異

Nick

Nick

10/10 優異

jerrold

jerrold

10/10 優異

Marla

Marla

10/10 優異

Diana

Diana

10/10 優異

Michael

Michael

8/10 不錯

Sylvie

Sylvie

10/10 優異