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進來旅館酒店的評價

3.5 out of 5
進來旅館酒店
Arganaty Str. 13, Astana

評價

8.0

很好

10 分評分，優異；11 則評價中有 3 則" "
8 分評分，不錯；11 則評價中有 5 則" "
6 分評分，一般；11 則評價中有 3 則" "
4 分評分，欠佳；11 則評價中有 0 則" "
2 分評分，很差；11 則評價中有 0 則" "

9.0/10 

整潔度

8.0/10 

職員與服務

8.6/10 

住宿狀況

評價

8/10 不錯

Lizbeth Susana

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Todo muy cómodo y limpio, el único detalles es que no hablan inglés es un poco complicado que te entiendan, se esfuerzan pues usan el traductor, sin embargo considero que sería importante el hablar otro idioma.
於 2019 年 11 月住了 1 晚
Irina Kaiser 於 2019年12月4日的回應
Thank You very much!

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
Happy to meet friendly receptionist. Sad to tell there is no lift to level 2.
於 2019 年 9 月住了 2 晚

10/10 優異

Natalia/Galina (Brooklyn, US/Altai krai, Russia)

家人同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
Amazing hotel! Very friendly staff, always happy to help and answer all questions, good breakfast, clean rooms, good location of the hotel. Will definitely recommend this hotel to our friends and relatives.
於 2019 年 2 月住了 1 晚
Irina Kaizer 於 2019年2月27日的回應
Dear Natalia and Galina! Thank you very much for review! We are always glad to see you! Best regards, Kaizer Irina

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
Tiny walls
Nice to stay but it was draft in a room. Breakfast good also. One important thing is tiny walls... very tiny... very very tiny. Reception guys friendly but I think price could be lower.
於 2019 年 1 月住了 2 晚
Irina Kaizer 於 2019年2月3日的回應
Dear Guest! Thank You for comment! We will be better. Best regards

6/10 一般

真實旅客

不滿：職員與服務
Stayed for 2 nights no room service. I had to ask couple of times and wait to change the towels and remove the trash.
於 2018 年 9 月住了 2 晚
Irina Kaiser 於 2018年11月12日的回應
Dear Guest! Thank You very much for Review. Sorry for this situation. We will make better out service. Best regards, Sales manager

6/10 一般

티무르 (서울)

讚好：整潔度、住宿狀況和客房舒適度
가격 대비 괜찮은 가성비를 가진 호텔이네요 호텔의 식당을 외부인 식당과 겸비하는 부분 불편
호텔 식당의 접근성 떨어짐 엘리베이터 없어서 캐리어 이동 어려움 식당 음식 종류가 적음 객식은 꺠끗하고 편안함. 로비 공간도 적정한 사이즈의 편안함. 주변은 도심지에서 좀 떨어져 한적한 편이고 주변에 부대시설은 거의 없음 주변이 현재 외교단지로 현재 한창 공사중으로 약간은 어수선한 상태임. 객실 요금은 저렴하여 만족함.
於 2018 年 8 月住了 1 晚
Dina 於 2018年9月3日的回應
Thank You very much!

8/10 不錯

Sarah

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean hotel and nice casual restaurant
It has a decent restaurant below. Communication is a little difficult but we managed. The location isn’t great and it doesn’t have a kettle in the room but they brought me one but with no cup, lots of funny things like that happened but they were overall nice and tried to help. The location is a bit far out but not too bad. It’s clean. There is not a safe in the room. The internet could use some work. It’s not bad for the price.
於 2018 年 8 月住了 3 晚
Irina 於 2018年8月26日的回應
Dear Sarah! Thank You very much for review.

10/10 優異

Mikhail

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Очень чистый новый отель. Прекрасные завтраки. В ресторане есть лаундж зона с кальянами. Но вокруг ещё стройка польным ходом.
於 2018 年 7 月住了 2 晚
Irina 於 2018年8月9日的回應
Добрый день, благодарим Вас за отзыв. Ждем Вас снова в нашем отеле.

8/10 不錯

n_s4 (England)

讚好：整潔度、職員與服務和住宿狀況
Clean and has room service
Room was clean and new, room service was reasonable, however location was a bit poor in a quiet part of Astana and was a bit run down.
於 2018 年 7 月住了 1 晚
Irina 於 2018年7月13日的回應
Dear Guest! Thank You very much! Come INN Hotel

6/10 一般

PHILLIP (TEXAS)

讚好：整潔度、住宿狀況和客房舒適度
HOTEL IS WITHIN WALKING DISTANCE OF BEAUTIFUL MONUMENTS, BUT FAR FROM THE REAL ASTANA. RESTURANT POOR AND LIMMITED MENU. NOTHING ELSE NEAR. STAFF DOES NOT SPEAK ENGLISH.
於 2018 年 5 月住了 3 晚
Irina 於 2018年6月14日的回應
Dear Phillip, thank You!

10/10 優異

Gaukhar

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Come Inn
Олель Come Inn, расположенный на правом берегу г.Астана, порадовал меня уютными и чистыми номерами и замечательным завтраком. Сотрудники отеля очень милые и приятные. Проживанием в отеле осталась очень довольна :)
於 2017 年 12 月住了 2 晚
Уважаемая Гаухар! Большое спасибо за такой тёплый отзыв о нашем новом Отеле "Come Inn"! Мы очень стараемся сделать всё возможное для комфортного пребывания наших Гостей! Приезжайте к нам снова и рекомендуйте своим друзьям! Мы будем Вам очень благодарны! Добро пожаловать! С уважением, Ирина Кайзер Отдел продаж и маркетинга