Cozy and well-equipped room
Outdoor onsen experience is amazing
Breakfast is tasty
Staffs are friendly and able to communicate in English
But the hotel is located on a steep hill
So better make good use of the free hotel shuttle minivan
Also the hotel has no elevator
So better not to bring bulky/heavy luggage
真實旅客
於 2019 年 12 月住了 1 晚
Lectore Atami Momoyama Yuzurihara 於 2019年12月5日的回應
Thank you for staying at TKP HOTEL & RESORT Lectore Atami Momoyama.
I would like to express my gratitude for the customer service and the view.
Sorry for the inconvenience of the location.
We are sorry for the inconvenience caused by the construction of the building, the inability to install an elevator, and the stairs alone.
Even in such a situation, we will make every effort to deliver hospitality to each and every customer who chooses our hotel.
Thank you very much for your cooperation in posting busy reviews. If you have a chance to visit Atami, please use it.
Thank you for sharing your review!
As many guests reviewed, our hotel does not have lift and it made our guest troublesome.
However, we keep trying hard to be chosen "the best hotel in Atami" by our hospitality even there is no lift, and hope you welcome back in the near future!
Again, thank you for your stay with us!
Room was very nice. It was clean, new and spacing. Staffs were very nice too. Dinner and breakfast were good too. Only the onsen was not too good. It was too small and the one at the roof was not so convenient as the day was rainning, we had to take umbrella and may get wet after hot spring.
真實旅客
於 2018 年 5 月住了 1 晚
Lectore Atami Momoyama 於 2018年6月25日的回應
We appreciate of your high evaluation!
Regarding the hot spring on the roof top,
we should have prepared umbrella or considered
avoid from making you troublesome.
We will do our best to exceed guests expectations.
2/10 很差
TAI
2018年5月5日
不滿:職員與服務和住宿狀況
Terrible
no parking but the location is uphill. has to park the car near the train station and walk up back to hotel. has to carry luggages at least 2 to 3 floors to the room- no elevator ! Hotel.com should warn customer before booking. The size of the onsen (public bath) is a bit bigger than a normal bath tub. People should avoid booking this hotel at atami. What a terrible experience !
Nice location on the hill with views of the ocean and mountains. Nice onsen on the roof with a nice deck as well for relaxing. No elevator which was fine for us but might be an issue if you have mobility issues. Staff very friendly and accomdating.
raminder
於 2023 年 4 月住了 1 晚
TKP LectoreAtamiMomoyama Nitta 於 2023年5月7日的回應
Thank you for staying at our hotel!I am very happy to receive such a high evaluation.The hotel does not have an elevator. Therefore, it is necessary to move on the stairs.The view is good, so please do your best to climb the stairs.Thank you for praising the hospitality of our staff. I am very happy! I will keep trying my best.Please come and stay again.