季節性室外泳池

薩默斯點伊克諾酒店的評價

2 out of 5
薩默斯點伊克諾酒店
21 Macarthur Blvd, Somers Point, NJ

評價

7.2

不錯

10 分評分,優異;912 則評價中有 212 則" "
8 分評分,不錯;912 則評價中有 313 則" "
6 分評分,一般;912 則評價中有 205 則" "
4 分評分,欠佳;912 則評價中有 101 則" "
2 分評分,很差;912 則評價中有 81 則" "

7.4/10 

整潔度

7.8/10 

職員與服務

6.8/10 

設施服務

6.6/10 

住宿狀況

7.6/10 

環保程度

評價

10/10 優異

Tom

讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was friendly, the room was clean, the bed was comfortable. There were no problems or disturbances, even though the place was fully full on a Saturday night. It was a good value for the price. Only thing that was a bit off was the WiFi was a bit erratic at times. I would certainly be willing to stay there again!
於 2024 年 4 月住了 3 晚
Manager 於 2024年4月26日的回應
Hello Tom,We appreciate your positive feedback about our staff, cleanliness, and comfort. It's great to know you enjoyed your stay and found good value with us. We'll look into the WiFi connectivity to enhance your experience for your next visit. Thank you for sharing your experience, and we look forward to welcoming you back!

2/10 很差

Jamar

親子同遊, 伴侶同遊
不滿:整潔度、職員與服務和住宿狀況
They had bed bugs
於 2024 年 3 月住了 2 晚
Bob Patel 於 2024年3月18日的回應
Thank you for taking your time to complete this survey. After checking the room buy the maintenance staff, found no bed bugs in the room. We do have pest control come every month and service the rooms. Hope you give us another opportunity to be of service to you.

10/10 優異

Jesse

讚好:整潔度
Very polite owner operator
於 2024 年 1 月住了 1 晚
Manager 於 2024年3月17日的回應
Hello Jesse,We are delighted to hear that you found our owner operator to be polite during your stay with us. Our team takes great pride in providing excellent service to our guests. If you have any other feedback or suggestions, please feel free to reach out to us.

4/10 欠佳

Lisa

於 2024 年 2 月住了 1 晚
Manager 於 2024年3月22日的回應
Hello Lisa, We're sorry to hear that your stay didn't meet your expectations. Please don't hesitate to reach out to us with any specific feedback you have so we can address it accordingly. We value your input and hope to welcome you back in the future for an improved experience.

4/10 欠佳

Lisa

不滿:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月28日的回應
Hello Lisa, We regret to hear that your experience did not meet expectations. Please feel free to contact us directly to discuss any specific concerns you may have. Your feedback is important to us in our continuous efforts to improve.

10/10 優異

Yolanda

於 2024 年 1 月住了 2 晚
Manager 於 2024年3月22日的回應
Hello Yolanda,We're delighted to hear you had a wonderful experience at our hotel! We hope to welcome you back soon for another fantastic stay.

8/10 不錯

Lisa

讚好:職員與服務、設施服務和住宿狀況
One of the grntleman thst wrd there was very nice & helpful with watever i needed.
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月16日的回應
Hello Lisa,Thank you for taking the time to share your positive experience with our staff member. Providing excellent and helpful service is our top priority, and we are delighted to hear that our staff member went above and beyond to assist you during your stay. We appreciate your feedback and hope to welcome you back in the future for another pleasant experience.

8/10 不錯

Stacey

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月10日的回應
Hello Stacey,Thank you for choosing our hotel for your stay! We're glad to hear that you had a positive experience overall. If there's anything specific you'd like to share or if there's anything we could have done better, please don't hesitate to reach out to us directly. We value your feedback and would love to make your next visit even more enjoyable.

10/10 優異

Brittney

讚好:整潔度、職員與服務和住宿狀況
Very nice employees and very quiet
於 2023 年 12 月住了 1 晚
Manager 於 2024年1月10日的回應
Hello Brittney,Thank you for your positive feedback on our employees and the peaceful ambiance during your stay. We strive to provide excellent service and a peaceful environment to our guests. We appreciate your kind words and hope to welcome you back in the future for another wonderful experience.

10/10 優異

Brittney

於 2023 年 12 月住了 2 晚
Manager 於 2024年1月27日的回應
Hello Brittney,We're thrilled to hear that you had such a wonderful stay at our hotel! We strive to provide the best possible experience for our guests and we're happy to know that we succeeded with you. If you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back again soon!

6/10 一般

Sharon

伴侶同遊
讚好:職員與服務
不滿:住宿狀況
Location was good for being close to OC boardwalk.
於 2023 年 12 月住了 2 晚
Manager 於 2024年1月8日的回應
Hello Sharon, Thank you for sharing that our hotel's location near the OC boardwalk was convenient for you. We strive to provide a convenient and enjoyable experience for our guests. We appreciate your feedback and hope to welcome you back in the future for another great stay.

8/10 不錯

Chuck

於 2023 年 12 月住了 1 晚
Manager 於 2024年1月8日的回應
Hello Chuck,Thank you for staying with us and sharing your rating! We're glad to hear that you had a positive experience during your stay. If you have any specific feedback or suggestions, please feel free to reach out to us directly. We always strive to provide the best possible service to our guests and appreciate any input. We hope to welcome you back in the future.

10/10 優異

John

家人同遊
讚好:職員與服務和客房舒適度
不滿:住宿狀況
Good inexpensive hotel
The manager there is a good guy. Very accommodating.
於 2023 年 12 月住了 2 晚
Manager 於 2023年12月30日的回應
Hello John,Thank you for your kind words about our manager! We strive to provide excellent service and we're glad to hear that you found him accommodating during your stay. We value your feedback and hope to welcome you back in the future.

10/10 優異

Francis

於 2023 年 12 月住了 2 晚
Manager 於 2023年12月22日的回應
Hello Francis,Thank you for choosing our hotel for your recent stay. We are thrilled to hear that you had a wonderful experience with us. It was a pleasure having you as our guest, and we hope to welcome you back again in the future. Safe travels!

10/10 優異

Bob

商務旅客
讚好:整潔度、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Manager 於 2023年12月8日的回應
Hello Bob,We are thrilled to hear that you had a fantastic experience during your stay with us! We truly appreciate your positive rating and hope to welcome you back again in the near future. If there is anything else we can do to enhance your next visit, please don't hesitate to let us know.

8/10 不錯

Lisa

讚好:職員與服務、設施服務和住宿狀況
I just needed a couple days to get away from life and this was the perfect spot. The walls are a little thin because I heard everything around me but the room was nice
於 2023 年 12 月住了 2 晚
Manager 於 2023年12月7日的回應
Hello Lisa,Thank you for choosing our hotel for your recent getaway. We're glad to hear that you enjoyed our rooms. We appreciate your feedback regarding the walls, as it helps us identify areas for improvement. We hope you had a refreshing break and we look forward to welcoming you back in the future.

10/10 優異

carlos

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月8日的回應
Hello carlos,Thank you for taking the time to leave a rating for your recent stay with us! We appreciate your feedback and are thrilled to see that you had an exceptional experience. We hope to welcome you back again in the near future for another memorable stay.

10/10 優異

robert

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Manager was very accommodating. Toilet seat a little low. Otherwise, room was good
於 2023 年 10 月住了 2 晚
Manager 於 2023年11月5日的回應
Hello robert,Thank you for sharing your feedback with us. We're delighted to hear that our manager provided great service during your stay. We appreciate your comment about the toilet seat height and will take it into consideration for future improvements. We hope this minor issue didn't overshadow your overall positive experience with us.

10/10 優異

Jesse

親子同遊
讚好:整潔度、職員與服務和住宿狀況
The owners and staff were very helpful and considering me and my young daughter. They were incredibly kind and I can't thank them enough for helping us during a difficult time. Jesse Boardman
於 2023 年 10 月住了 2 晚
Manager 於 2023年10月31日的回應
Hello Jesse,Thank you for sharing your positive experience with us, Jesse. It is always our aim to provide a helpful and considerate environment for all our guests, especially during challenging times. We truly appreciate your kind words and are delighted to have been able to assist you and your daughter. We hope to welcome you back in the future for another wonderful stay.

10/10 優異

J David

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月31日的回應
Hello J David,Thank you for taking the time to share your review. We appreciate your positive feedback and are thrilled to hear that you had an exceptional experience with us. It was a pleasure having you as our guest and we hope to welcome you back in the future for another outstanding stay.

10/10 優異

Ryan

讚好:整潔度、職員與服務和住宿狀況
Very convenient and affordable
於 2023 年 10 月住了 2 晚
Manager 於 2023年10月28日的回應
Hello Ryan,Thank you for your feedback! We are glad to hear that you found our hotel convenient and affordable. We look forward to welcoming you again soon.

10/10 優異

Jesse

於 2023 年 10 月住了 2 晚
Manager 於 2023年11月14日的回應
Hello Jesse,Thank you for taking the time to share your positive experience with us! We are delighted to hear that you had a wonderful stay at our hotel. We strive to provide excellent service and a comfortable environment for all our guests. Should you choose to visit again in the future, we would be thrilled to welcome you back for another great experience.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
Convenience
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月22日的回應
Hello Carlos,Thank you for your feedback! We strive to provide convenience for our guests and we appreciate your recognition. We hope to welcome you back soon!

10/10 優異

Stacey

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Second time there and enjoyed my stay again..clean room and friendly staff
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月17日的回應
Hi Stacey,Thank you for your review! I’m glad you find our cleanliness, friendliness and modern accommodation pleasing. We appreciate your patronage and are delighted to be your hotel of choice.

8/10 不錯

Mabrix

於 2023 年 10 月住了 1 晚
Manager 於 2023年11月5日的回應
Hello Mabrix,Thank you for choosing our hotel for your recent stay and sharing your feedback with us. We're glad to hear that you enjoyed your overall experience. We appreciate your valuable feedback and will use it as an opportunity for improvement. We hope to have the chance to welcome you back in the future.

8/10 不錯

Chris

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月11日的回應
Hello Chris,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

8/10 不錯

John

讚好:職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月11日的回應
Hello John,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 優異

Stacey

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Manager 於 2023年10月3日的回應
Hello Stacey,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 優異

Sheimary

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Manager 於 2023年10月1日的回應
Hello Sheimary,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 優異

Lauren

讚好:職員與服務和住宿狀況
I chose this hotel to be close to my daughters house. Great location. Beds were comfy. Room clean and inviting when I checked in. Will definitely stay again.
於 2023 年 9 月住了 3 晚
Manager 於 2023年9月30日的回應
Hi Lauren,Thank you for sharing how you have enjoyed our friendly hospitality and accommodations. I am thrilled to know we have met your expectations and to know our location worked well for your plans. We are incredibly happy to learn that your stay was so peaceful, and we hope to see you again.

8/10 不錯

John

讚好:整潔度、職員與服務和客房舒適度
於 2023 年 9 月住了 1 晚
Manager 於 2023年9月28日的回應
Hello John,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

10/10 優異

Denise

讚好:整潔度、職員與服務、設施服務和住宿狀況
Place was spotless inside my room .
於 2023 年 9 月住了 1 晚
Manager 於 2023年9月26日的回應
Hello Denise,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our room. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

8/10 不錯

Timothy

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 4 晚
Manager 於 2023年9月27日的回應
Hello Timothy,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 不錯

Kimberly

商務旅客
讚好:整潔度和職員與服務
The hotel is older , but the room was clean. Food close by and quick ride to the beach .
於 2023 年 9 月住了 7 晚
Manager 於 2023年9月23日的回應
Hello Kimberly, Thank you for taking the time to write this review and share your experience. We want you to know that your feedback and description of your experience at our hotel are of the utmost importance to us. We appreciate the time you took to share your concerns, and we hope you will give us the opportunity to serve you in the future better.

8/10 不錯

Amy

家人同遊
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
Great location
於 2023 年 9 月住了 1 晚
Manager 於 2023年9月18日的回應
Hello Amy,Thank you for sharing your experience. We truly appreciate the insight regarding our location. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

10/10 優異

Dennis

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The staff at the desk was friendly and helpful. The room was immaculate.
於 2023 年 9 月住了 3 晚
Manager 於 2023年9月14日的回應
Hi Dennis,I am so happy to learn that you enjoyed our hospitality, service, and accommodations. It is rewarding to hear that we have succeeded in making your stay pleasant and that you experienced no difficulties with our services or amenities. Your compliments on our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
No frills but clean
Looks a little worn on the outside, but the room was very clean and smelled like it had been disinfected. Wasn't really expecting much when I booked it and ended up pleasantly surprised
於 2023 年 9 月住了 1 晚
Manager 於 2023年9月13日的回應
Dear Guest,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

8/10 不錯

Robyn

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Location and price are great
於 2023 年 9 月住了 1 晚
Manager 於 2023年9月12日的回應
Hi Robyn,We appreciate your sharing how we met your expectations with our friendly services, and the cleanliness of our guest rooms and we are delighted to learn you enjoyed the comfortable accommodations and convenient location. Your positive ratings are great, and we hope to impress you again during your next visit to the area.

10/10 優異

Keith

於 2023 年 9 月住了 1 晚
Manager 於 2023年10月1日的回應
Hello Keith,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

8/10 不錯

Robin

商務旅客
讚好:整潔度、職員與服務和住宿狀況
My stay was very comfortable. The only issue was poor WiFi reception
於 2023 年 9 月住了 1 晚
Manager 於 2023年9月9日的回應
Hi Robin,Thank you for being a guest with us and sharing your experience. We are glad to learn you enjoyed your overall stay with us. However, we are sorry for your disappointment with the condition of our wifi, and we will share your comments appropriately. Thank you again for your feedback, and we look forward to your next visit.

6/10 一般

Denise

家人同遊
於 2023 年 9 月住了 2 晚
Manager 於 2023年9月9日的回應
Hello Denise,It was our privilege to earn your business and we hope to host you again on your next trip.

8/10 不錯

Sheila

讚好:職員與服務
於 2023 年 9 月住了 3 晚
Manager 於 2023年9月9日的回應
Hello Sheila,Thank you for sharing this rating, and we welcome you to visit us again anytime.

6/10 一般

Jennifer

The pool was nice and clean.
於 2023 年 9 月住了 1 晚
Manager 於 2023年9月6日的回應
Hello Jennifer, Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

10/10 優異

Denise

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Manager 於 2023年9月4日的回應
Hello Denise,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

8/10 不錯

alexis

家人同遊, 親子同遊, 伴侶同遊
讚好:整潔度和職員與服務
For a place to lay your head it's great. Smells clean looks clean. Floors could use a swifer wet jet instead of just a sweep. I suggest running your coffee pot with hot water once or twice. Staff was very nice, and an easy walk to the Custer hut for a late night snack. Right across the bridge from the beach.
於 2023 年 8 月住了 1 晚
Manager 於 2023年9月4日的回應
Hello alexis, We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.

8/10 不錯

Claire (Oakville)

家人同遊, 多人同遊
讚好:整潔度和職員與服務
Property was clean. Area was quiet. Pool looked nice but we never used it. Great and friendly customer service. Reasonably priced for one night. Beds could have used a comforter or more blankets on them.
於 2023 年 9 月住了 1 晚
Manager 於 2023年9月6日的回應
Hi Claire,Thank you for your kind suggestion. I am glad that we were able to meet your expectations and we're all looking forward to your next visit!

8/10 不錯

Nicole

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 2 晚
Manager 於 2023年9月4日的回應
Hello Nicole,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 優異

jeff

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Manager 於 2023年8月31日的回應
Hello jeff,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 優異

Allyn

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean room, facilities in good condition, easy drive to OCNJ.
於 2023 年 8 月住了 1 晚
Manager 於 2023年8月31日的回應
Hi Allyn,Thank you for sharing it is extremely rewarding to know our efforts in providing the best service to our guests are seen and felt. It is our pleasure in providing a clean, comfortable experience for our guests. Thank you for the amazing review and we look forward to serving you again soon.

8/10 不錯

Brenda

於 2023 年 8 月住了 3 晚
Manager 於 2023年9月19日的回應
Hello Brenda,Thank you for sharing this rating, and we welcome you to visit us again anytime.