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奧本芙瑞絲希爾羅德威酒店的評價

2 out of 5
奧本芙瑞絲希爾羅德威酒店
13490 Lincoln Way, Auburn, CA

評價

6.8
10 分評分，優異；1002 則評價中有 180 則" "
8 分評分，不錯；1002 則評價中有 322 則" "
6 分評分，一般；1002 則評價中有 247 則" "
4 分評分，欠佳；1002 則評價中有 152 則" "
2 分評分，很差；1002 則評價中有 101 則" "

7.0/10 

整潔度

7.6/10 

職員與服務

6.0/10 

設施服務

6.2/10 

住宿狀況

5.6/10 

環保程度

評價

10/10 優異

Vernon

讚好：整潔度、職員與服務和住宿狀況
Great
於 2024 年 4 月住了 1 晚

6/10 一般

Nathan

伴侶同遊
讚好：整潔度和職員與服務
不滿：設施服務
Girlfriend ruined everything and we didn't get to stay the night left about 4 hours into our stay. Sorry for the short stay.
於 2024 年 5 月住了 1 晚

8/10 不錯

Kim

讚好：職員與服務
於 2024 年 5 月住了 1 晚

10/10 優異

Emma

讚好：整潔度、職員與服務、設施服務和住宿狀況
Really helpful and friendly
於 2024 年 5 月住了 1 晚

6/10 一般

Dean

讚好：職員與服務
不滿：整潔度
於 2024 年 5 月住了 1 晚
JC 於 2024年5月6日的回應
Thank you for taking the time to comment on your stay

2/10 很差

Raymond

伴侶同遊, 商務旅客
不滿：整潔度、設施服務和住宿狀況
Holes in curtains, broken shower control, broken appliances, hand-written room number on wall outside of room, old/worn linens, unfriendly front desk
於 2024 年 4 月住了 2 晚
JC 於 2024年5月6日的回應
Thank you for your comment

8/10 不錯

Sungkrit

讚好：整潔度和職員與服務
於 2024 年 4 月住了 3 晚
JC 於 2024年5月6日的回應
Thank you for staying at our hotel

6/10 一般

Shehla

不滿：整潔度和住宿狀況
Smelly room and bathroom.
於 2024 年 4 月住了 1 晚
Joe 於 2024年4月30日的回應
Thank you I will be looking into your concern

10/10 優異

Jim (Central Point)

於 2024 年 4 月住了 4 晚

10/10 優異

Brennan

於 2024 年 4 月住了 1 晚

8/10 不錯

Robert

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Joe 於 2024年4月30日的回應
Thank you for staying with us

10/10 優異

Wayne

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Its well used.
於 2024 年 4 月住了 1 晚
JC 於 2024年4月10日的回應
Thank you for staying with us

8/10 不錯

james

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very conveniently located. The room was quiet and clean. It's right next door to Ikedas.
於 2024 年 3 月住了 1 晚
JC 於 2024年4月10日的回應
Thank you for your comment

6/10 一般

Eva

讚好：住宿狀況
於 2024 年 3 月住了 2 晚
JC 於 2024年4月10日的回應
Thank you for staying with us

4/10 欠佳

Roni

商務旅客
讚好：職員與服務
不滿：住宿狀況
Television did not work. Upon check out staff seemed to be indifferent to the situation. I wanted nothing for the inconvenience, however, they hardly acknowledged that I had told them. Night staff at check in was very personable I will stay again when I am traveling through. The property is conveniently located and clean
於 2024 年 2 月住了 1 晚
JC 於 2024年4月10日的回應
I will look into your issues

6/10 一般

yoshinori

讚好：住宿狀況
於 2024 年 2 月住了 1 晚
JC 於 2024年4月10日的回應
No comment

2/10 很差

Renita

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
When we first arrived. We went to use the microwave. It looked like something exploded in it. We opened it up and sure enough there was leftover food from someone else. We stayed 3 days 2 nights. They never cleaned the room the whole stay. The mattress was very hard and felt like broken springs. And we found bedbugs.
於 2024 年 2 月住了 1 晚
JC 於 2024年4月10日的回應
Thank you for your comment

2/10 很差

Larry

不滿：整潔度和住宿狀況
於 2024 年 2 月住了 1 晚
JC 於 2024年4月10日的回應
No comment

6/10 一般

Jesena

親子同遊, 商務旅客
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Pictures were very misleading, this hotel is rundown and very out of date on everything. The front desk staff was the only decent part of check in. If it so late and the fact that we already drove 2 hours I would have found a much nicer hotel!
於 2024 年 2 月住了 1 晚

6/10 一般

Faith

讚好：職員與服務
不滿：整潔度和住宿狀況
Road trip
The staff was very friendly. It was quiet place to sleep. The TV screen was all messed up. There was mold stains in the bathtub. The furniture was very dinged up. The bed was OK comfortable. But for the price, what would a person expect.
於 2024 年 1 月住了 1 晚

2/10 很差

JAMILA

親子同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Nice staff but they just need to upgrade the rooms.
於 2024 年 1 月住了 1 晚

4/10 欠佳

Aaron

家人同遊
不滿：整潔度、設施服務和住宿狀況
Needs an overhaul. The room smelled weird. The heater didn’t get hot and the air smelled weird. No comforter so got cold at night. You can hear the freeway traffic in the room. The walls are thin and could hear the conversation in the room next door. Wouldn’t stay again.

10/10 優異

Jessica

商務旅客
讚好：職員與服務和設施服務
I love this hotel
於 2024 年 1 月住了 1 晚

2/10 很差

Vanessa

伴侶同遊
讚好：職員與服務
不滿：住宿狀況
於 2024 年 1 月住了 2 晚

6/10 一般

HIROSHI

家人同遊
不滿：整潔度、設施服務和住宿狀況
The room I stayed was shabby. Smell like an old room. Some stains in a char, curtains, walls. Room light shade was half broken. I could hear my neighbors TV sounds...etc But cost-wise, this is good deal (around $80 for me per night). So, if you are looking for a reasonable room and you are happy if you have a bed, this is the place you should try. If you'd like a fancy room, you should avoid this place. Beds are okay.
於 2024 年 1 月住了 2 晚

8/10 不錯

Rene

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

8/10 不錯

Jarrod

於 2024 年 1 月住了 2 晚

2/10 很差

venus

於 2023 年 12 月住了 3 晚

10/10 優異

Patricia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect!
Service was great. Room was nice and the hotel was right next door to several excellent places to eat. Perfect!
於 2024 年 1 月住了 1 晚

2/10 很差

Kira

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The room was in dirty and in terrible shape. Stains on the carpet, sink broken, curtains ripped, smelled bad and the toilet wasn’t stable and was leaking.
於 2023 年 12 月住了 1 晚

2/10 很差

David

於 2023 年 12 月住了 3 晚

8/10 不錯

Brian

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚

2/10 很差

Sheila

不滿：整潔度和住宿狀況
No hot tub as advertised. Window won't close. You can't listen to the tv with the broken heater on. It's the tv or the heater. I had to sleep with my coat on. The room is dirty. Dirt in endstand drawer, Stains on carpet. Suposed to be a disabled room. I have a broken back this room was on the second floor all the way at the end of the hall the bathtub was to high to get into the shower. Definately one of the worst properties I've ever stayed
於 2023 年 12 月住了 1 晚

6/10 一般

Jean

伴侶同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
於 2023 年 11 月住了 3 晚

6/10 一般

Patricia

讚好：職員與服務
不滿：住宿狀況
Hotel is in need of remodeling and cleaning.
於 2023 年 12 月住了 2 晚

4/10 欠佳

Darrell

商務旅客
不滿：整潔度和住宿狀況
This room was run down. Missing outlet covers. Ripped worn out furniture. Noisy bathroom fan. Shower would not stop dripping.
於 2023 年 11 月住了 1 晚

4/10 欠佳

Mark

讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
於 2023 年 11 月住了 1 晚

8/10 不錯

Glenda

於 2023 年 11 月住了 1 晚

2/10 很差

Nico

不滿：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚

6/10 一般

Danielle

於 2023 年 11 月住了 1 晚

4/10 欠佳

Karann

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
Hotel should not be open
First night the room was terrible! Downstairs Door jam not connected cold air came into room, curtains torn, heater controls very dirty, bed broken down not comfortable. Next morning went downstairs front desk moved us to better room! Thank you to person who gave us a new room😀 2nd room bed comfortable, cleaner. found out hotel was doing renevations. Hotel should not be open! Would not go there again!
於 2023 年 10 月住了 2 晚

10/10 優異

Belinda

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

4/10 欠佳

Renee

不滿：整潔度、住宿狀況和客房舒適度
Will never stay again
於 2023 年 10 月住了 1 晚

10/10 優異

jensen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚

8/10 不錯

Pawan

讚好：職員與服務和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 優異

Kristein

於 2023 年 10 月住了 1 晚

6/10 一般

George

家人同遊
Very old hotel. Smells old.
於 2023 年 10 月住了 2 晚

6/10 一般

John

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
We had spider webs in the corners of ceiling. Hole and burn in the carpet and broken microwave. I have pictures
於 2023 年 10 月住了 1 晚

4/10 欠佳

Jan

不滿：整潔度和住宿狀況
Cheap motel
Took awhile to get chrcked in because of a shift change right at check in time. Request of a security deposit that was over $200. Room was in shabby condition with stained rugs, worn furniture, stain on the ceiling, dirty end table. Bed was comfortable at least.
於 2023 年 10 月住了 1 晚

4/10 欠佳

Ronda

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
No staff at desk when trying to check in two times. First time no notice as to where staff was or when they would be back, waited 10 minutes and left. Second time, no staff present but there was a notice that they were out on property but not when to expect them back.
於 2023 年 10 月住了 1 晚