已验证
6/10 一般
真实旅客
2019 年 8 月 19 日
不满意：服务设施，员工和服务
This isn't a king bed. It's two singles and should have been communicated properly. That was very disappointing as we were two people and it's not fun to wake up halfway falling through a crack.
Comms weren't great. I had emailed and called to figure out check in and then follow up comms were generic and inconsistent with what we had agreed upon. E.g. I had emailed and called 2 weeks prior to arrival that we wouldn't arrive until after midnight. Two days before we were asked what time we were checking in. We got a check out email reminder saying check out was 10am, but we had agreed on 12pm.
We were two people and there were very small shampoo and soap for 4 days. We ran out and had to buy.
真实旅客
2019 年 8 月入住 3 晚