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尼爾森阿波羅酒店的評價

3.5 out of 5
尼爾森阿波羅酒店
90-92 Nelson Street, North Island, Auckland

評價

7.6

不錯

10 分評分，優異；454 則評價中有 115 則" "
8 分評分，不錯；454 則評價中有 181 則" "
6 分評分，一般；454 則評價中有 100 則" "
4 分評分，欠佳；454 則評價中有 42 則" "
2 分評分，很差；454 則評價中有 16 則" "

7.6/10 

整潔度

8.0/10 

職員與服務

8.0/10 

設施服務

6.8/10 

住宿狀況

評價

8/10 不錯

真實旅客

讚好：職員與服務和客房舒適度
great location. The staff are very friendly and polite. Amazing view from the apartment. Everything is good, except the wifi connection is very poor in our room.

10/10 優異

Leo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Amanda

讚好：整潔度和客房舒適度
The Apollo on Nelson
The Apollo is extremely well positioned ,we had views of the harbour bridge from the balcony and the Sky Tower from the bedroom. Fantastic! The apartment itself was well laid out and immaculate, very spacious. Check in was efficient and the staff were very pleasant and helpful ,especially when we checked out and required a taxi. Would highly recommend this hotel /serviced apartments to anyone staying in Auckland.
於 2020 年 3 月住了 2 晚
vg 於 2020年3月17日的回應
Dear Amanda, Thank you for staying with us. We appreciate your feedback!

10/10 優異

真實旅客

於 2020 年 2 月住了 2 晚
vg 於 2020年3月17日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

Hannah

讚好：客房舒適度
不滿：整潔度
Disappointed not like pictures
Bed was comfortable. Shower had geout mould that was able to be removed easily. There were cracks in the lining of bath edges and the cupboards in bathroom and kitchen had residue from goodness knows what but it came off easy with a tissue. Plenty of extras but i wouldnt stay again
於 2020 年 2 月住了 1 晚
vg 於 2020年3月17日的回應
Dear Hannah, Thanks for staying with us. We appreciate your feedback and this has been looked into and got it resolved.

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The room was lovely, tidy and clean. My only real complaint would be that only a small amount of milk was supplied in the fridge, 6x15ml pottles, i could barely make 2 coffees. Other than that it was great!
於 2020 年 2 月住了 1 晚

6/10 一般

真實旅客

讚好：整潔度
於 2020 年 2 月住了 1 晚

6/10 一般

真實旅客

於 2020 年 1 月住了 1 晚

10/10 優異

Steve (Palmerston North)

家人同遊, 親子同遊, 商務旅客
讚好：整潔度和設施服務
It is not a 24 hour desk and so when you come in on an early flight there is nonwhere to stash your bags until checknin. That said. Agmed, the manager was incredibly flexible and once the desk openes got us right into our room. So the issue is small and a nicety. The apartment has a fantastic view and central to everything. If parking is required it is fair and located underground. Fantastic spot.
於 2020 年 1 月住了 2 晚
Aman 於 2020年1月17日的回應
Dear Guest, Thank you for staying with us. We welcome your feedback and hope to serve you again in the near future.

8/10 不錯

Annabelle

於 2020 年 1 月住了 2 晚
Aman 於 2020年1月17日的回應
Dear Guest, Thank you for staying with us. We welcome your feedback and time.

6/10 一般

真實旅客

多人同遊
讚好：整潔度和職員與服務
Ok stay, but great friendly service
Check in was awful, no one was there as it was past business hours. The intercom to check in went in and out and was difficult to understand the agent in the other end. There is no parking, making check in even more difficult, not even a single temporary spot. You are literally at the mercy of the road and other drivers. After checking in, we received a key with a key card, where we were able to finally drive into a small parking garage (though we did not park overnight). The hotel had issues with the room we booked, so they ended up giving us a different room which was not as expected. However, the agent on call was extremely nice and provided accommodations to make up for the loss. The view is pretty good from the hotel (you can see the skytower from the balcony). And it's a quick (kind of lengthy) walk from the viaduct.
於 2019 年 12 月住了 1 晚
Aman 於 2020年1月17日的回應
Dear Guest, Thank you for staying with us. We welcome your feedback and hope to welcome you back in near future.

8/10 不錯

真實旅客

家人同遊
讚好：職員與服務和住宿狀況
不滿：整潔度
於 2019 年 12 月住了 3 晚
Aman 於 2020年1月17日的回應
Dear Guest, Thank you for staying with us. We welcome your feedback.

8/10 不錯

Fitri (Brisbane )

家人同遊
讚好：整潔度和設施服務
Good, near the city centre. Overlooking the harbour (farther than the picture shows).
於 2019 年 12 月住了 2 晚
Aman 於 2020年1月17日的回應
Dear Guest, Thank you for staying with us. We welcome your feedback and will take necessary steps to avoid in future

2/10 很差

真實旅客

於 2019 年 11 月住了 2 晚

10/10 優異

Jodie

於 2019 年 11 月住了 2 晚

6/10 一般

真實旅客

讚好：職員與服務
不滿：整潔度和住宿狀況
Old and a bit run down , single glazing - quite noisy from traffic
於 2019 年 11 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 11 月住了 1 晚
Hotel Management 於 2020年1月17日的回應
Dear Guest, Thank you for your feedback and we hope to serve you in the near future. Have a great day.

8/10 不錯

michael a

於 2019 年 10 月住了 2 晚

6/10 一般

MASAKO

多人同遊
讚好：職員與服務
不滿：整潔度
スタッフはフレンドリー
空港から車で30分くらいです。近くにはコンビニがありますがレストランは少し歩かないとありません。部屋の洗濯機や冷蔵庫は年代ものでした。
於 2019 年 10 月住了 6 晚
vg 於 2019年10月29日的回應
Dear Masako, We appreciate your feedback. Thank you

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Really Cozy perfect size close to restaurants lovely customer service not enough bedding was a little bit cold but all in all had a lovely stay
於 2019 年 9 月住了 1 晚
vg 於 2019年10月3日的回應
Dear Guest, Thank you for your feedback and we hope to serve you in the near future. Have a great day.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和設施服務
於 2019 年 9 月住了 2 晚
vg 於 2019年9月10日的回應
Dear Guest, We appreciate your feedback and trust to serve you in the near future.

8/10 不錯

V

讚好：整潔度、住宿狀況和客房舒適度
Good basecamp for exploring Auckland
A very convenient centtrally located base for exploring Auckland, a couple of blocks from the Sky Tower and a 15-minute walk to the quays. In what has become a very expensive country, a serviced apartment is a well-priced practical alternativei to over-priced full-service hotels. Our apartment at the Apollo was spacious, clean and very comfortable. The only negatives were (1) bed is double (4'6") not queen size (5') and (2) WiFi quality was variable - they have a number of networks and I often lost a connection and had to try one of their other lines. This needs upgrading. All else was very satisfactory. Reception staff helpful when asking for advice.
於 2019 年 8 月住了 4 晚
Aman 於 2019年9月5日的回應
Dear Guest, Thank you for staying with us. We welcome your feedback and will take necessary steps to avoid in future.

6/10 一般

真實旅客

讚好：整潔度
不滿：住宿狀況
ドアのロックがかけづらかった。
於 2019 年 8 月住了 1 晚
vg 於 2019年9月10日的回應
Dear guest, Thank you for taking time to post the review. We have looked into the issue and has been resolved.

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
All is perfect but there is too noise about the windows
於 2019 年 8 月住了 5 晚
vg 於 2019年9月1日的回應
Dear Guest, Thank you for taking time to provide the review and giving 5 out of 5. Have a great week ahead.

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The situation is the apartment is perfect but to noisy.
於 2019 年 8 月住了 1 晚
vg 於 2019年9月1日的回應
Dear Anonymous, We appreciate your feedback and will take necessary steps to avoid in future.

8/10 不錯

Suchin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 2 晚
vg 於 2019年7月16日的回應
Thank you for staying with us. We appreciate your feedback!

10/10 優異

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度
不滿：整潔度
於 2019 年 7 月住了 1 晚
vg 於 2019年7月9日的回應
Dear Guest, Thank you for staying with us. We appreciate your feedback!

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
It had a kitchen... serviced daily.... close to amenities Didnt like the fact I was charged $30 a day for parking.
於 2019 年 5 月住了 2 晚
Aman 於 2019年6月25日的回應
Hi There, Thanks for your feed back and appreciate the rating. The parking in the city is expensive and is also optional but ours is secure and covered.

6/10 一般

真實旅客

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Was a nice place to stay although very noisy because of the traffic and construction but only double glazing would sort that out.
於 2019 年 5 月住了 1 晚
vg 於 2019年7月9日的回應
Dear Guest, Thank you for staying with us. We welcome your feedback!

10/10 優異

K

多人同遊
讚好：整潔度、設施服務和住宿狀況
部屋は広くて清潔 中心街から近いので便利でした チェックアウトの後荷物を預かってくれたので身軽になって街を観光できたのがありがたかったです
於 2019 年 5 月住了 1 晚
Aman 於 2019年5月8日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

真實旅客

不滿：職員與服務
Didn’t expect an extra fee of $30.00 a day for car parking. Be upfront and let the customer about all fees when booking. No plugs for bathroom or kitchen sinks.
於 2019 年 4 月住了 3 晚

4/10 欠佳

真實旅客

商務旅客
不滿：設施服務
One of our staff stayed and was disappointed to find that there was no air conditioning in the room?
於 2019 年 3 月住了 2 晚
Aman 於 2019年5月8日的回應
Thanks for staying with us. We are in process of seeking the approval for the installation of air-con's in the building. We appreciate your feedback!

8/10 不錯

Peter

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good value for money and close to CBD. We were happy but the traffic on Nelson Street was a bit noisy throughout the night. Good bed made a difference though. Good shower and bathroom. We were happy there.
於 2019 年 3 月住了 1 晚
vg 於 2019年3月26日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

Dean

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was generally good value but didn’t have air con and was very noisy in the morning from the traffic.
於 2019 年 3 月住了 1 晚
vg 於 2019年3月26日的回應
Thanks for staying with us. We are in process of seeking the approval for the installation of air-con's in the building. We appreciate your feedback!

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Spacious room of certain era but well kept. Comfy bed. Lots of windows and great views of the bridge.
於 2019 年 3 月住了 1 晚
vg 於 2019年3月26日的回應
Thanks for staying with us. We appreciate your feedback! We hope to welcome you in the near future.

8/10 不錯

真實旅客

讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
於 2019 年 3 月住了 1 晚
Aman 於 2019年5月8日的回應
Thanks for staying with us. We appreciate your feedback! We hope to see you again here.

8/10 不錯

Marthe

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 1 晚
vg 於 2019年3月6日的回應
Dear Marthe, Thanks for staying with us. We appreciate your feedback! We hope to see you again here.

8/10 不錯

Marthe

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 5 晚
vg 於 2019年3月26日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

真實旅客

多人同遊
讚好：整潔度
不滿：住宿狀況
Not in great condition, and they had not catered to there being 3 Adults as booked. Definitely overpriced considering.
於 2019 年 2 月住了 1 晚
vg 於 2019年3月26日的回應
Thanks for staying with us. We appreciate your feedback! We will endeavor try to show you the true hospitality and the service if given a chance.

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
於 2019 年 2 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Reception/Manager easy to deal with. Continental breakfast in room.
於 2019 年 2 月住了 3 晚
Aman 於 2019年5月8日的回應
Dear Guest, Thank you for taking out time to submit your feedback, we are pleased to hear you enjoyed our hospitality and look forward to welcoming you back again in the near future.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
The man we dealt with at reception was incredibly helpful to us when we missed our ferry & couldn't pick our bags up in time. So grateful that he was so accomodating & helped us out.
於 2019 年 2 月住了 1 晚
Aman 於 2019年3月5日的回應
Dear Guest, Thank you for taking out time to submit your feedback, we are pleased to hear you enjoyed our hospitality and look forward to welcoming you back again in the near future.

4/10 欠佳

真實旅客

不滿：住宿狀況
於 2019 年 2 月住了 2 晚

8/10 不錯

pascal

讚好：整潔度和職員與服務
hi, good but very noisy on the night , the oven does not work and too much ants on the table thanks
於 2019 年 1 月住了 7 晚
vg 於 2019年3月26日的回應
Thanks for staying with us. We appreciate your feedback and has been looked into right away. Once again, we apologize for the inconvenience this may caused during the stay. These ovens are equipped with child lock for safety reasons.

10/10 優異

真實旅客

於 2019 年 1 月住了 7 晚
VG 於 2019年1月10日的回應
Dear Anonymous, Thank you for staying with us. We appreciate you giving us five star feedback! Thank you

8/10 不錯

Stanton

家人同遊
讚好：整潔度、職員與服務和設施服務
he room was very spacious and comfortable. It did not have air conditioning, although opening the windows and using fan was fine. Only problem was that it must have been rubbish pickup day and we were awoke on 2nd floor with sound of crashing bottles and other city noise very early in the morning., The in room washer and dryer were a bonus and very helpful. It got really hot when washer was on. The walk to the main drain was pretty long.
於 2018 年 12 月住了 1 晚
Aman 於 2019年5月8日的回應
Dear Guest, Thank you for taking out time to submit your feedback, we are pleased to hear you enjoyed our hospitality and look forward to welcoming you back again in the near future.

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Proximity to city centre.Ease of access for pick ups.Comfortable and private.
於 2018 年 12 月住了 3 晚
Q M 於 2019年1月2日的回應
Dear, Thank you for sharing your recent experience at Apollo Auckland. We were delighted to read that you thoroughly enjoyed your stay especially in regards to our convenient central location and friendly efficient service. Positive feedback from our guests truly serves as an inspiration to my team. Thank you again for your positive feedback and my team and I look forward to welcoming you back to the Apollo Auckland. Yours Sincerely Qinish Manager Apollo Auckland

10/10 優異

真實旅客

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Location was easy to find. The manager was very welcoming.
於 2018 年 12 月住了 1 晚
Mee 於 2018年12月20日的回應
Thank you for your Kind words, see you soon in the future.

8/10 不錯

GREENLIFE QUEENSTOWN LTD

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 11 月住了 2 晚
Mee 於 2018年12月20日的回應
Thank you

2/10 很差

真實旅客

於 2018 年 11 月住了 3 晚